Copyright
Credits
About the Reviewers
About the Authors
Introduction
Introduction to Asterisk
What is Asterisk?
What Asterisk Isn't
Is Asterisk a Good Fit for Me?
Summary
Making a Plan for Deployment
The Public Switched Telephony Network (PSTN)
Terminal Equipment
How Much Hardware do I Need?
Choosing the Extension Length
Installing Asterisk
Preparing to Install Asterisk
Obtaining the Source Files
Installing Zaptel
Installing libpri
Getting to Know Asterisk
Configuring Asterisk
Zaptel Interfaces
SIP Interfaces
IAX Interfaces
Voicemail
Music On Hold
Queues
Conference Rooms
Creating a Dialplan
Creating a Context
Creating an Extension
Creating Outgoing Extensions
Advanced Call Distribution
Automated Attendants
System Services
Quality Assurance
Call Detail Records
Monitoring Calls
Recording Calls
Legal Concerns
Asterisk@Home
CentOS
Preparation and Installation
A Simple One-to-One PBX
Customer Relationship Management/SugarCRM
Case Studies
Small Office/Home Office
Small Business
Hosted PBX
Maintenance and Security
Backup and System Maintenance
Asterisk Server Security
Host Security Hardening for Asterisk
Network Security for Asterisk
Asterisk Scalability
Support Channels for Asterisk