Oracle Enterprise Manager Grid Control 11gR1: Business Service Management
Business Service Management: An Overview
Information Technology Infrastructure Library guidelines
Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1
Oracle Enterprise Manager concepts
Flavors of Oracle Enterprise Manager
OEM Grid Control 11gR1 architecture
Product and management focus areas in OEM 11gR1
Groups modeling with OEM Grid Control
Systems modeling with OEM Grid Control
Service modeling with OEM Grid Control
Service targets supported in OEM Grid Control
Creating services based on a system target
Creating services Using command-line scripts
Service Modeling Using Synthetic Transactions
Active monitoring with OEM Grid Control
Creating services based on service tests
Creating services based on command-line scripts
Advanced service test type: Web transaction
Monitoring services based on service tests
Metric collection using OEM Grid Control
Metric promotion for service targets
Service metric creation using OEM Grid Control console
Service metric creation using command line
Editing service target metrics
Diagnosing metric promotion issues
Service-level management in OEM Grid Control
Defining service-levels in OEM Grid Control
Monitoring service-levels using OEM Grid Control
Modeling Composite Business Services
Introduction to composite business services
Aggregate service targets in OEM Grid Control
Creating aggregate service targets
Editing aggregate service targets
Monitoring aggregate service targets
Diagnostics using Root Cause Analysis
Real-Time Business Service Monitoring
Real-time monitoring in OEM Grid Control
Group and system monitoring dashboards
Services monitoring dashboards
Custom services monitoring dashboards
Service Level and Monitoring widget