Current Customers

Support for Current Customers

Whether you are a developer, database administrator, software architect, or Microsoft partner in one of these roles, we can provide support options to fit your needs. Select your role below to find the right choice to solve your Microsoft SQL Server issue.

There are important support changes coming up for SQL Server 2000 and SQL Server 2005. Now is the time to make sure you have the right support and the right version of SQL Server for your business. Click here to learn what's happening, what your options are and resources to help you decide based on your version of SQL Server.

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Developer Forums

Interact by posting and reading messages about topics that are of interest to you and the rest of the community. Get help from the SQL Server developer community and Microsoft experts, too. Both MSDN and TechNet offer forums specifically for SQL Server developers, where technical and troubleshooting information is shared and questions and answers are posted. You can read the forums without registering, but to be able to post questions, receive notifications for replies, and fully interact with other forum users, you must register.

Key Resources

MSDN

MSDN offers information and support specifically for software developers. The SQL Server Developer Center on MSDN provides a library of technical information; multiple learning resources, including virtual labs, videos, and certification programs; the latest downloads and updates; an easily searchable knowledge base; community forums, blogs, wikis, and newsgroups; and other interactive community support, including Channel 9, which offers video interviews, screencasts, podcasts, and its own wiki. As you can see, MSDN offers help from the SQL Server developer community and Microsoft experts, too.

Key Resources

Microsoft Services Premier Support

If your organization has a Premier Support contract, you can open an incident and receive support from Microsoft Services Premier Support technical support staff. With your Premier Support contract, you have direct access to SQL Server experts and Microsoft support 24 hours a day, 7 days a week. Check to see which level of Premier Support your organization has—Foundation, Standard, Plus, or Ultimate—to fully understand your support options.

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Community Support Options

Interact with a robust community—and Microsoft experts, too—that offers SQL Server developers myriad support options. From the SQL Server TechCenter on TechNet, find copies of TechNet Magazine, which contain in-depth articles on SQL Server; go to Channel 9 and view videos, read content for developers, and listen to podcasts; visit TechNet Edge, a site devoted to SQL Server videos; and find links to SQL Server forums, newsgroups, and related sites. In addition, users can find SQL Server Most Valued Professionals (MVPs) to get the latest tips, advice, and answers regarding SQL Server 2008 R2.

Key Resources

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