19 November 2012
When a request arrives in your in-box to fill in a Customer Survey, does your heart sink? Do you ignore it? Or do you believe the opening copy that promises it won’t take more than a few minutes of your time? We all have different strategies, but does it make sense to fill them in? Colt believes that it does. It enables you to get better service in the long run. Find out why a few minutes spent filling in a survey form is good business. Read more
19 November 2012
Data centres are no longer big, rigid, costly things. Colt’s innovative flex technology enables organisations of all shapes and sizes to get the data centre capacity they need, when and where they need it, without huge costs or costly downtime, and you can scale-up or down simply and easily. It’s perfect for an agile, modern business, and is future proof too. Read more
19 November 2012
Santa Claus took time out from his intense preparations for the Christmas season to talk to Engage, and revealed that his operation in the North Pole makes good use of all the latest technology and relies on a business-grade network. Find out how Santa will make this a networked Christmas. Read more
19 November 2012
Call centres are a vital part of the way we live now, and they’re getting more and more efficient. They’re also being organised differently; some are still housed in single locations, others are integrated cloud-based entities that can respond to peaks and troughs in demand in an agile and cost-effective way. Colt is at the forefront of the provision of call centre technology and Joachim Sinzig is giving an exciting speech at the Call Centre World Congress in Berlin in February all about the subject. Read more
06 November 2012
It’s official – we love Barcelona! Four great trophies for the office wall, including the overall EMEA Service Provider of the Year award, reflect our commitment to delivering the best services and technology from our unique pan-European, wholly-owned and managed, business-grade network. Read more
06 November 2012
As you must have heard, we won the Service Provider of the Year award at the MEF Awards, in Barcelona. We’ve been telling everybody. So, we thought we’d list out our points of difference – the big win capabilities that help you deliver what your customers want. Read more
06 November 2012
Colt Ethernet in the First Mile (EFM) can connect customers with a high quality, feature-rich service even if they’re not reached by Colt fibre. We continue to invest in our EFM network to provide customers with the confidence that their services are agnostic to the underlying network access. Read more
06 November 2012
Things are hotting up. With Phase 1 of our regional MPLS NNIs complete, Eastern Europe is covered. Colt has now expanded its IP VPN reach in Africa. Each time we further strengthen our position as the Information Delivery Platform for European business, it adds strength to your customer proposition. Read more
08 October 2012
Provisioning cloud services sounds complicated, and it can be, but Colt's purchase of ThinkGrid means that you can make the most of the cloud without having to engage with multiple suppliers. Instead you can work with your existing, trusted supplier, and benefit from Colt's expertise. All you have to do is ask your supplier to talk to Colt. Andreas Kederer, Colt's Director of Managed Services, explains. Read more
08 October 2012
Awards are everywhere, some are frivolous and some really mean something. Colt recently won four MEF EMEA Awards at the Carrier Ethernet World Congress in Barcelona, 2012, and they confirm our commitment to excellence, innovation and customer service. Read more