AllenSmith

Building a strong developer community

by Community Manager Community Manager ‎30-11-2011 22:32 - edited ‎01-12-2011 19:33

A year ago when I started as the SDP Community Manager, my goal was to build a lively forum that was responsive and recognised developers for supporting the rest of the community.

 

In the first six months since we launched the SkypeKit program, the forum has become a valuable resource to find support.  One out of four members are active on a monthly basis and have contributed over 3600 posts. With the help of both Skype engineers and forum members, most posts are replied to within a few hours.

 

The more you share your knowledge in the forum, the higher your answers will rank and the more privileges you will be given. I'd like to thank JoshuaElliot and TheUberOverlord for going above and beyond to make the Skype Developer forum a success. I'd also like to welcome our newest Super User, Skype4Hao.

 

If you’ve got questions about integrating Skype into your desktop application or embedded device, visit the forum and see if anyone else has asked a similar question. If not, you can be the first!

 

My top tips

  • Search for a solution before you post your question
  • Post in a board that’s relevant to your question
  • Reporting a problem? Tell us which wrapper, operating system and runtime you are using, include versions
  • Include outputs from the runtimes where appropriate as this could be important
  • If your query has been answered, give Kudos to all posts which help fix your issues and accept as a solution the post that directly helped you
  • If your SkypeKit runtime unexpectedly exits or does something you weren’t expecting, create a log using the –r flag and upload it to the log manager before you post

Comments
by on ‎01-12-2011 18:25

I would like to personally thank TheUberOverload and JoshuaElliott for the many times they have provided solid help to me on the many questions I have posted on the Skype Developer Forum.

 

-- roschler

 

Note: People without Skype accounts can not comment.  At least for me, on both Chrome and Internet Explorer, the reCAPTCHA feature is broken.  There's an error message that says "Input error: Invalid referer" and the verification word does not appear.  Also, all the "get a new challenge" links are inoperative.  Once I signed in I was able to post since there is no reCAPTCHA challenge.

by Community Manager Community Manager on ‎01-12-2011 18:29

Roschler,

 

Thanks I am sure they will be greatful for your comments. I would of course encourage you to give feedback directly, if you havent already, by giving them some Kudos on your posts.

 

Thanks for the heads up on the reCaptcha I will have a look at the right now.

 

by macwomble1(anon) on ‎02-12-2011 09:12

As a last attempt...is it remotely possible to get to speak to anyone from Skype to assist in setting up an application.  I have been trying for MONTHS and can never get a human being

by Community Manager Community Manager on ‎02-12-2011 15:21

Macwomble,

 

What sort of application are you trying to set up? if its the Skype client you should contact customer support. If you would rather not discuss it in the comments on this blog the email me and I will advise you what next steps are available.

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