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IT budgets to rise in 2013 despite downturn
IT budgets will grow by 2% next year in Europe, a study of 180 companies with an IT spending power of $52bn reveals. News | 13 Dec 2012
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Low-level tasks eat up 30% of IT departments' time, report reveals
IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work News | 12 Dec 2012
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Don't sweat assets, liberate them!
Analysts Clive Longbottom and Rob Bamforth look at the benefits of IT lifecycle management (ITLM) News | 06 Dec 2012
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IT Security Purchasing Intentions 2013
This in-depth research from Computer Weekly and TechTarget reveals the IT security spending priorities of businesses in the UK and Europe. Security | 03 Dec 2012
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Technology value matrix : ERP
Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers. News | 03 Dec 2012
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Gartner Symposium: RBS emulates Amazon with private cloud
Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices News | 06 Nov 2012
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Technology value matrix: Human Resources solutions
Recent developments in programming languages and platforms made HR solutions more user friendly and easier to deploy and manage, says analyst Nucleus Research. News | 22 Oct 2012
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Interview: Gwyn Thomas, CIO of the Welsh Government
Gwyn Thomas, CIO of the Welsh Assembly, says a pragmatic leadership approach was key to the success of Wales's public sector IT News | 05 Oct 2012
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Indian IT services firm Infosys buys management consultancy Lodestone
Indian IT services provider Infosys has grown its business consultancy with the acquisition of Swiss-based management consultancy Lodestone News | 10 Sep 2012
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Cyber Vulnerability Index
What does your online corporate profile reveal? With so many cyber attacks in the news recently, executives are becoming increasingly concerned about their organisation’s exposure to hackers. Essential Guide | 03 Sep 2012
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How to manage your assets and control business costs
Asset lifecycle management allows the IT department to improve governance, mitigate risk and improve service quality and efficiency Feature
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SMEs: Optimising IT assets
A full lifecycle management approach to hardware can help small businesses extract the greatest value from their IT purchases. Feature
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Mandatory carbon reporting: Indirect emissions guidelines for IT managers
As the UK government announces mandatory carbon reporting for listed companies, how are IT managers to interpret guidelines on indirect emissions? Feature
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CW500: Transforming IT at HMRC, with CIO Phil Pavitt
Phil Pavitt, HM Revenue & Customs CIO, revealed the secrets behind running the UK's largest IT estate to CW500 Club members. Feature
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IT service assurance in a hybrid cloud environment
CIOs need to ensure they can continue to provide the same levels of service in a mixed environment of cloud and legacy IT Feature
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Can a private cloud drive energy efficiency in datacentres?
As more and more companies virtualise datacentres, we ask if stepping into a private cloud would really mean greater energy efficiency. Feature
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Buyer's guide: Outsourcing trends in 2012
In 2012, smaller outsourcing deals will mean changing suppliers more often, but higher margins for outsourcers. Feature
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Gartner Symposium/ITxpo 2011 conference coverage
Read TechTarget’s coverage of Gartner Symposium/ITxpo 2011 in both Barcelona and Orlando. Feature
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IT infrastructure must expand exponentially to unlock productivity potential
Cloud services providers and internet companies such as Google and Amazon are already benefiting from economies of scale, standardisation and automation. Feature
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Buyer's Guide: Financial systems fit for the future
Before the recession, many financial services companies gradually moved away from individual application platforms, and fewer firms now have efforts under way than before the crisis. Feature
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Forrester: The impact of cloud on outsourcing contracts
Although still in its early stages, the transition of outsourcing engagements toward cloud-based models has begun Opinion
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Getting to grips with managing supply and demand
The way that companies connect with each other to do business can have a big effect on overall performance Opinion
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Customer relationship management vs business relationship management
Business relationship management (BRM) and customer relationship management (CRM) are different, yet must work hand-in-hand Opinion
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Managing shadow IT
Shadow IT is the use of IT systems within an organisation without the approval, or even the knowledge, of corporate IT. What should you do in response? Opinion
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Security Think Tank: SQLi is basically a process problem
Why does SQL injection remain a successful way of attacking web applications? Opinion
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Forrester: Five key trends for your cloud journey
Cloud computing is going to go through big changes in 2012, Forrester analysts predict Opinion
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440 million reasons to learn three IT risk lessons
Companies can change their game to better prevent incidents, enable faster value creation, and avoid wasted time and money when managing risk Opinion
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Are you up to speed with business relationship management?
Over the course of the last 12 months there has been an increased amount of discussion around the process of business relationship management (BRM). Opinion
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Security Think Tank: Using big data for intelligence-led security
How can organisations use big data to yield hidden information of benefit to intelligence-led security? Opinion
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Six steps to plan and prioritise IT investments
IT service management can play an important part in identifying the right IT investments to make. Opinion
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Video interview: Fine-tuning decision-making
In this interview, Paul Michaels, CEO of busienss and technology consultancy ImprovIT, discusses a methodology for modelling decision-making Video
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UKtech50: Dave Ubachs, Procter & Gamble
Dave Ubachs, UK CIO, Procter & Gamble, shares some of the learnings and insights from the inventors of brand management, Procter & Gamble, and trace the CIO route from backroom to boardroom. Video
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UKtech50: Susan Cooklin, Network Rail
Susan Cooklin, CIO of Network Rail, discusses how the company needed to ensure that the IT operation during the London Olympics ran flawlessly during the events while running major technology change projects. Video
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UKtech50: Lyn Grobler, BP
Lyn Grobler, VP and CIO IT&S; corporate functions, BP, discusses how attracting, retaining and developing female talent is essential for any successful IT organisation. Video
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UKtech50: Bill Beckler, Lastminute.com
Bill Beckler, head of innovation at Lastminute.com, tells us how to hire great people. Video
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UKtech50: Paul Kane, BSkyB
Paul Kane, head of product research engineering at BskyB, talks about how Sky approaches innovation from a research perspective, as well as how the company collaborates externally with other organisations to reach its goals and a few of the emerging ... Video
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CW 500: Spencer Izard, research manager, IDC, on cloud computing
In this CW500 Club video Spencer Izard, research manager, IDC talks to Computer Weekly editor in chief Bryan Glick about best practice in moving to the cloud. Video
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CW500: Mitchells & Butlers' COO Robin Young - IT in the boardroom
In this CW500 Club video, Mitchells & Butlers' COO Robin Young talks about how IT is perceived in the boardroom Video
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CW500: BCS' Jim Norton - IT in the boardroom
In this CW500 Club video, immediate past president of the BCS, Jim Norton, talks about how IT is perceived in the boardroom. Video
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CW500: Warren Buckley of BT Retail on BTCare
In this CW500 video, Warren Buckley, managing director, customer service, BT Retail, talks to Computer Weekly editor in chief Bryan Glick about BTCare, the telco's social media-based technical support service. CW500
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UKtech50: All our coverage of the 2012 programme
This guide covers the UKtech50 winners, announcements, photos and videos. guide
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Video interview: Fine-tuning decision-making
In this interview, Paul Michaels, CEO of busienss and technology consultancy ImprovIT, discusses a methodology for modelling decision-making Video
-
IT budgets to rise in 2013 despite downturn
IT budgets will grow by 2% next year in Europe, a study of 180 companies with an IT spending power of $52bn reveals. News
-
Low-level tasks eat up 30% of IT departments' time, report reveals
IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work News
-
UKtech50: All our coverage of the 2012 programme
This guide covers the UKtech50 winners, announcements, photos and videos. guide
-
Don't sweat assets, liberate them!
Analysts Clive Longbottom and Rob Bamforth look at the benefits of IT lifecycle management (ITLM) News
-
UKtech50: Dave Ubachs, Procter & Gamble
Dave Ubachs, UK CIO, Procter & Gamble, shares some of the learnings and insights from the inventors of brand management, Procter & Gamble, and trace the CIO route from backroom to boardroom. Video
-
UKtech50: Susan Cooklin, Network Rail
Susan Cooklin, CIO of Network Rail, discusses how the company needed to ensure that the IT operation during the London Olympics ran flawlessly during the events while running major technology change projects. Video
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UKtech50: Lyn Grobler, BP
Lyn Grobler, VP and CIO IT&S; corporate functions, BP, discusses how attracting, retaining and developing female talent is essential for any successful IT organisation. Video
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UKtech50: Bill Beckler, Lastminute.com
Bill Beckler, head of innovation at Lastminute.com, tells us how to hire great people. Video
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UKtech50: Paul Kane, BSkyB
Paul Kane, head of product research engineering at BskyB, talks about how Sky approaches innovation from a research perspective, as well as how the company collaborates externally with other organisations to reach its goals and a few of the emerging ... Video
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About IT operations management and IT support
IT operations management and IT support are the core functions of an effective IT department. Day-to-day tasks such as running the helpdesk, infrastructure management, patching and maintenance offer opportunities for improving productivity and cutting costs. We analyse the latest trends and technologies to help you identify the products, services and best practices needed for quality IT operations and support.
