Services & Support for SQL Server 2008 R2
Prospective Customers
Whether you are looking for consulting services or support for Microsoft SQL Server, you can find what you need through the extensive Microsoft Partner Network or directly from Microsoft. Microsoft is committed to ensuring that customers get the best return-on-investment with Microsoft products and technologies.
Evidence
Use Partners or Go Direct
Choose a Microsoft trusted partner to help you achieve your business objectives, or work directly with Microsoft Services, the consulting and enterprise support division of Microsoft. All members of the Microsoft Partner Network are fully supported by Microsoft and offer a range of solutions to fit your needs. A global team of close to 10,000 professionals makes up Microsoft Services and works directly with you to architect, plan, and execute high-value IT initiatives. - First to try and apply all products.
- Real-world scenario experience.
- Broad knowledge sharing.
- Solve complex business problems.
- Hands-on experience
- Deployment and IT optimization.
Premier and Broad Support
Microsoft Premier Support offers a variety of support levels designed to meet the needs and budget of your business proactively. With Premier Support, Microsoft experts identify and resolve IT issues before they become problems and back your business 24 hours a day, 7 days a week.
All customers—not only businesses—can get pay-as-you-go support from the Microsoft Support. Gain access to the Support Solutions Centers, where you can get the latest software downloads and updates; read up on the latest Microsoft product support news; and find links to key resources. - Solutions to technical problems.
- Automatic fixes to common problems.
- Tracking of recent support issues.
- Information from the support blog.
- Downloads and updates.
- Link to key resources.
Microsoft Software Assurance
Get cost-effective support that boosts productivity across your organization, with Software Assurance. With new software versions and updates; deployment-planning services; phone support—24 hours a day, 7 days a week—and web support; online chat support; user training; unique desktop technologies; and more, your employees can quickly get the support they need. Whether you are a small, medium-sized, or large business, Software Assurance is an offering designed to help you meet your business objectives.- Latest details about new products.
- Step-Up Licensing savings.
- Deployment-planning support.
- Phone and web support.
- Online chat support.
- Programs for any-sized business.
Get Help from MSDN and TechNet
From forums to blogs to help-oriented websites, sometimes self-help is the best option, and Microsoft offers a variety. The Microsoft Support website provides the SQL Server 2008 R2 Solutions Center, which offers links to key resources and upgrades; migration and tools information; and links to interactive community resources like wikis, blogs, Facebook, and Twitter. SQL Server also has a channel on YouTube, where you can subscribe and watch videos from the SQL Server Community Team.- SQL Server 2008 R2 Solutions Center.
- SQL Server Community Center.
- Question-and-answer support.
- SQL Server blogs.
- Access to the knowledge base.
- Forums for IT pros and developers.
