for questions that specifically ask about academic papers or other scientific research
3
votes
2answers
59 views
Phrasing of diary study prompts to get more user insight
I am in the process of designing a diary study to investigate the interaction between a current software application and its users. I am seeking open-ended data and insights from users that I might ...
21
votes
4answers
671 views
Display comments order - best practice
I wonder what is the best comments order on the website. I assume there are two major methods to display comments:
from newest to oldest,
from oldest to newest.
Facebook uses method one and ...
3
votes
2answers
84 views
Research on the effectiveness of subtle animation to draw attention?
Is there any research reporting on the effectiveness of subtle animations (sliding, fading in/out, etc) as a means to draw attention to the key part of a website?
A partner company is critiquing a ...
0
votes
1answer
120 views
Cultural Probe applied to business environment
At my workplace I am planning a research effort studying some in-house software. I would like to use Gaver's Cultural Probe technique because the exploratory nature of the methodology appeals to my ...
3
votes
6answers
148 views
What's the best way to conduct user research at a trade show?
I've tried a couple of times to perform usability studies at an industry-specific trade show, and it's been largely awkward. In my experience, people are milling around and love to chat, but don't ...
0
votes
3answers
114 views
How to communicate use cases to stakeholders
I'm working on a dedicated CMS system for my client. I have already prepared some use cases and wondering how to communicate it to client's salesmen. I need their feedback but I am afraid they won't ...
6
votes
5answers
214 views
What are some good questions to pose to stakeholders before redesign?
I've just started work with a big travel company that is working on redoing their 'self service' page. What would be some intelligent questions to ask the stake holders? How do I understand what ...
1
vote
2answers
87 views
How useful is carrying out a heuristic evaluation in this circumstance?
Working on a website redesign. We have documentation from workshops that give us insight into the pain points of the existing site from the clients and their business requirements. How useful would ...
5
votes
2answers
92 views
Standards, guidelines or usability research for touch laptops?
From what I've read about CES it seems like a big upcoming trend in hardware is touch enabled laptops. And of course Microsoft's Surface device is sort of a touch enabled laptop.
This is a whole new ...
2
votes
2answers
60 views
Research on more effective search systems based on Human–computer information retrieval?
Within the field of User Experience, a lot of interdisciplinary boundaries intersect and co-exist finding new knowledge from different views. One part where results have yet to come (?) is the field ...
7
votes
2answers
166 views
Studies showing the impact of response time variability on user experience
Have there been any studies, or results, focusing on the impact of variability in latency of response times on the overall user experience?
I'm aware of the research on the "generally accepted" ...
16
votes
4answers
674 views
Are there any recent studies of the “Keyboard vs Mouse”-issue?
Back in the late 80's, Apple Human Interface concluded that the mouse is faster than the keyboard, objectively. But also that every test person subjectively thought that the keyboard was faster.
...
2
votes
1answer
56 views
Best practices or resources about online assessment
I have a project to deliver an online assessment of a large number of users. The assessment is for a psychological research project, so the content is mostly self-description asked in a variety of ...
11
votes
6answers
522 views
How would you create and validate personas for something that is not a person
There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include:
What research methods can I ...
-4
votes
1answer
94 views
Ethnography and Qualitative Research Staying Relevant [closed]
How must ethnography be re-calibrated for a moment driven by the study of complex phenomena like globalization or mass mediation, things ethnography was decidedly not concocted to study?
4
votes
1answer
79 views
Can SUS scores be used for comparison between different systems?
The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
2
votes
3answers
153 views
Should Focus Group interviews include people of different stakeholder categories?
I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group.
This got me ...
4
votes
3answers
194 views
Is there research that shows that users don't like typing on virtual keyboards?
A widespread assumption among UX professionals says that users are not keen to use the virtual keyboard. Guidelines for mobile UX recommend to minimise text entry, suggest that typing holds back the ...
12
votes
3answers
248 views
Guidelines for browser page overlap?
When you press Page Down in a browser, there's usually a small number of lines from the bottom of the current windowful displayed at the top of the next windowful. The amount of this overlap is ...
3
votes
3answers
281 views
CVV “What is this?” help dialog - still necessary?
Many online shopping carts have a "What is this?" help dialog attached to a CVV input field.
Here is an example from Paypal:
My assumption is that more people are familiar with online shopping, ...
4
votes
2answers
67 views
Research on continuously animating list panel content
I am trying to find evidence for or against automatically scrolling (animating) panel content. Please open this Axure prototype to see exactly what I am talking about.
http://share.axure.com/5287A1
...
1
vote
1answer
52 views
How to Show Object Multiplicity
I am creating a visual programming language. In this language objects are represented as rectangles, like this:
I thought that the best way to represent that an object is actually a collection of ...
3
votes
2answers
74 views
What training opportunities are there in the UK for UX research? [closed]
I'm looking for a short (2 days maybe) training course in the UK (preferably London or South East) on how to conduct great depth interviews for UX type research.
What courses are there out there that ...
5
votes
3answers
150 views
How to gather and weight stakeholder ideas
When you interview stakeholders in order to gather business requirements – do you also document content ideas such as product benefits or ideas for sections on the web site? Do you put them in the ...
5
votes
1answer
115 views
Where can I find statistics on the use of mobile app features?
I am looking for academic research that investigates how frequently Set as wallpaper and Delete functions are used in image viewer applications on mobile devices (to defend their inclusion in a list ...
1
vote
1answer
209 views
What are the best practices for designing quote request forms in the insurance industry? [closed]
Can any of you suggest studies, usability test results and patterns for best insurance quote forms? How is this different from ecommerce checkouts or does much of the research around this also apply?
...
6
votes
2answers
224 views
User Experience Research on Users Total Digital Environment?
When we do User Experience Research we test a single application or even a single feature of an application. But there are no users who only uses one application. Users today are using several ...
6
votes
3answers
171 views
Are there any studies of users getting jaded of dialog requests?
There are permission request boxes such as this one, or requests from other users as per online social networking sites. Are there any studies that show people becoming jaded of dialogue boxes of any ...
6
votes
2answers
298 views
What is the purpose behind mouse acceleration?
Windows XP enables it by default, I don't know about vista or 7, in Mac OS X you have to buy a shareware to remove both mouse acceleration AND accelerated scrolling.
Why are those things always ...
0
votes
1answer
114 views
What scholarly UX publications do you know of? [closed]
There's a difference between anecdote/experience-derived UX ideas and UX ideas based on scientific studies. Anyone know where I can get more of the latter?
I'm aware of "Ergonomics in Design: The ...
2
votes
2answers
124 views
Managing a list of tasks for students
I'm working on a project that involves assignment management for students. The basic functionality is that once the student completes an assignment, they check it off of the list. I'm wondering how to ...
0
votes
0answers
51 views
Are there any differences to the UX Patterns across Globally? Any research or notes to support? [closed]
What are primary differences in user interface patterns at Global level? Any resource available? Is there any evidence or research on user interface patterns across Globally to substantiate the same?
-2
votes
1answer
252 views
Nielsen's Model of Usability vs Eason's Model of Usability: Which is more relevant and the most widely used? [closed]
I'm working for my final project. In the analysis, i have to choose one model to be used as a reference implementation. So, which is more relevant to be implemented, Nielsen's Model of Usability or ...
17
votes
6answers
1k views
Has Fitts' Law been adapted to Touch screens?
The question Is there any difference in element minimal sizes on 10 and 24 inch touch screens? made me wonder; has Fitts' Law been successfully converted to Touch related events? There's 3D movement ...
5
votes
1answer
180 views
UX of background advertising (or other options)
My company's users use a website that features advertising from specific sponsors. The ads are all directly related to the content of the page and the situation in which the user is viewing the page ...
14
votes
2answers
774 views
Any data available on using Skeuomorphic Design in apps?
I've recently come across an article about Skeuomorphism that peaked my curiosity.
Skeuomorphism: ..."an element of design or structure that serves little or no purpose in the artifact fashioned ...
8
votes
2answers
791 views
What research methods can I use to create personas?
My experience with personas has been from creating personas with data that already exists usually provided by the marketing team based on their research.
How do you go about conducting research to ...
15
votes
5answers
1k views
Usability research on sticky headers?
Sticky (or fixed) headers are not so uncommon nowadays, and for a large website that relies heavily on catalog and search functionality it may be a good choice to aid the user.
As I am currently ...
17
votes
4answers
1k views
Is viewport size a useful design constraint, and how are viewport sizes distributed?
I'm trying to support or falsify the hypothesis that desktop browser viewport size is distributed multimodally (that is, with "peaks" in the distribution that might make for useful website design ...
0
votes
0answers
87 views
Online resources to learn about User Experience Research [closed]
What in-depth online resources exist surrounding User Experience Research? There's already a question about books but I'm looking specifically for online sites, journals, etc...
3
votes
2answers
543 views
Is there any research or data on horizontal vs. vertical navigational menus?
I've seen many sites using both horizontal (top) navigation, vertical (left) navigation, and both across web sites for a long time. My understanding is that they're both conventions, but I would ...
4
votes
5answers
360 views
Color in Scientific Visualization
I am interested in any academic research or guidelines that suggests the most effective use of color in scientific visualisations. Particularly I am interested in the merits of black on white or white ...
0
votes
0answers
29 views
Does the amount of information required from a user reflect how likely they are to use an application? [duplicate]
Possible Duplicate:
Studies showing that the more form fields there are the less conversions you will get.
I'm creating a web application and I would like to provide the greatest amount of ...
17
votes
6answers
1k views
Do people use `jump to top of page` links?
I'm talking about links or buttons at the bottom of the page or screen simply linking to the top of the website.
Is there any data on that?
Are they used more frequently on long pages?
What about ...
2
votes
1answer
105 views
Organizing Competitive Site Research
One type of research in UX is competitive analysis. The way I define this is visiting related web sites (competitors), visiting unrelated sites that are inspiring or solve a problem differently... and ...
2
votes
3answers
189 views
Are there any recent studies about tablet users behaviours and trends? [closed]
I am looking at studies about iPad and Android tablet behaviours and habits. Are there any difference between iPad and Android tablet users?
7
votes
6answers
1k views
Opening website external links in new window — published usability tests
In usability discussions about opening website external links in new windows, with regard to the argument of "keeping users on the site" there are occasionally references to usability studies which ...
12
votes
2answers
432 views
Have usability studies been conducted on the use of alphanumeric characters as labels for controller buttons?
Controller Question
Over the years there have been a wide variety of home consoles each with their own (mostly) unique controller designs1. One thing that most consoles have in common is their use of ...
5
votes
1answer
151 views
Should you make your design personas public?
I have used personas a lot in the design of various products, including IBM Sametime and Lotus Notes. I publicly blogged the draft personas and asked for feedback from the users themselves.
The users ...
25
votes
5answers
703 views
Do we have a taxonomy of UX requirements for software products?
I am a researcher on UX. My research aim is to help software engineering practitioners in early stages, i.e. requirements engineering, to deal with UX requirements even if their knowledge on UX and ID ...
