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Force.com Developer Certification Handbook (DEV401)
Getting Started with Force.com
The cloud computing model of Force.com
Understanding the Force.com model
Creating a Database on Force.com
Using the Visualforce pages in the organization
The basic rules of implementing business logic
Using workflows to automate business processes
Improving productivity using automated approval process
Comparing workflow and approval process
Debugging and monitoring the process
Relationships — dependents first
Connecting to Salesforce server through API
Other data manipulation wizards
Displaying tabular data using Reports
Displaying graphical charts using dashboards
Using queues to balance workloads
Localization with translation workbench