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Verified
Deb Lashua asked a question on 16 May 2013 5:05 AM

Installed MR on client workstation. Client is able to open application, but then receives system message 9898 - The application cannot be found<MR LOCATION>\client\ReportDesigner.exe. Any assistance would be appreciated.

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Butch Adams responded on 16 May 2013 7:46 AM

Sounds like you are trying to run MR from the link inside SL.

You need to find your Solomon.ini in the root of the SL installation. Open it and look for a line that begins "MR Location=" and change it to "MR Location=C:\Program Files\Microsoft Dynamics ERP\Management Reporter\2.1" (or the actual installed location of the MR client files. Your path may vary, but my suggestion is the default.

Butch Adams
www.conexussg.com

Follow me: @butch_adams

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Deb Lashua responded on 20 May 2013 5:56 AM

It does not matter if we try to run it inside or outside of SL. The client has the same issue and gets the same message.

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Butch Adams responded on 28 May 2013 8:38 AM

Have you solved this yet?

Error 9898 is an SL error that occurs when the Solomon.ini file isn't correct. The path you listed in your OP is not the path MR gets installed to by default. Have you checked to make sure Solomon.ini is correct?

Does the error look like an SL dialog or a dialog from the MR designer?

Butch Adams
www.conexussg.com

Follow me: @butch_adams

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Verified Answer
Deb Lashua responded on 28 May 2013 12:31 PM

I was able to change the users permissions within SQL and was able to work around this issue. Thank you everyone for your suggestions.

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Verified Answer
Deb Lashua responded on 28 May 2013 12:31 PM

I was able to change the users permissions within SQL and was able to work around this issue. Thank you everyone for your suggestions.

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