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I am trying to install a new theme for Magento and the theme comes with "an easy to follow instruction" and two separate PHP files which i need to run from the browser to be able to install the theme.

the two PHP files are install-em0022.php and install.lib.php and i will need to run the install-em0022.php frm the browser.

when I run the PHP file from browser I get this error:

PHP Fatal error: Uncaught exception 'Exception' with message 'Can't connect to mysql: Access denied for user 'my database username'@'localhost' (using password: NO)' in /home/XXXXX/public_html/install.lib.php:30 Stack trace:

0 /home/XXXXXX/public_html/install-em0022.php(34): open_db(string, string, string, string, string) 1 {main} thrown in /home/XXXXXXX/public_html/install.lib.php on line 30

here is the code for install-em0022.php:

http://www.sourcepod.com/fhuxrj40-18501

All my database details that i entered in the file is correct but still it doesn't connect to the database!

could someone please help me to solve this issue?

share|improve this question
1  
using password: NO - are you sure? –  sashkello May 3 '13 at 14:54
 
I do not use NO as password. i use my own password but the error shows NO for some reason!! that is why i can't work it out. –  Michelle Dodson May 3 '13 at 14:55
 
whats with all the downvotes? –  Michelle Dodson May 3 '13 at 14:56
2  
Password: NO means you are not using a password at all. –  str May 3 '13 at 14:57
1  
Downvotes are because your question is too localized and unlikely to be useful to anyone but yourself. Secondly, there are way too many questions about "Can't connect to mysql", so it is highly unlikely it is original. –  sashkello May 3 '13 at 14:57
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closed as too localized by John Conde, Gordon♦ May 3 '13 at 14:58

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

1 Answer

up vote 1 down vote

Its a Database connection error

You need to check your database connection, is perfect or not. problem is in Database Username and Password. I think you have entered wrong username OR blank password

share|improve this answer
 
well i know it is database connection issue but my database connection is perfectly fine! i have tested it several times. i have even installed the magento on the same database and server without any issue! its only when i try to run the installer for the theme i get this error. –  Michelle Dodson May 3 '13 at 14:57
 
@MichelleDodson check this file app/etc/local.xml file for database connection in magento –  Sumit Bijvani May 3 '13 at 14:58
 
Sumit I already have –  Michelle Dodson May 3 '13 at 15:01
 
problem is in this file 0 /home/XXXXXX/public_html/install-em0022.php you need to change database username and password in this file –  Sumit Bijvani May 3 '13 at 15:03
 
I am using the correct database username and password in that file! so how can i change it? –  Michelle Dodson May 3 '13 at 15:10
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