information displayed when an unexpected condition occurs, usually on a computer or other device
1
vote
3answers
89 views
How to show user login password is wrong after the first time e.g. flash “wrong password” message
This is a follow up to this question asking about what should be displayed when a user enters a wrong password.
Here is my current design: when logging into a website if the user enters a wrong ...
6
votes
2answers
98 views
When should the message informing the user that the password they entered is wrong go away?
This is a follow up to this question since it got closed. In a log in form, after the user enters the wrong password, when should the message saying "wrong password or user name" go away? For example ...
2
votes
2answers
110 views
What to present when wrong log in information entered [duplicate]
In my sign in page I made it so that the page doesn't need to reload when the wrong password is typed (similar to Google's). What should happen when the wrong password is typed? Right now I have text ...
34
votes
6answers
2k views
How can I highlight errors when bright red is the main color of the brand?
I'm working on a mobile website for a client whose main brand color is red. The website header and headings are all red. CTA buttons are red too. How can I effectively separate errors (mostly in form ...
5
votes
3answers
103 views
What to display in mobile app web view when the URL won't load
I'm creating an app whose UI is simply a web browser that loads a URL. Let's not argue about why I'm implementing it this way (I already tried that with the higher-ups). It can still do the background ...
7
votes
3answers
148 views
Should general 404 page be shown to the user if he clicks one-time link second time?
There is a Sign up function in a web application. After user signs up, an email message with confirmation link is sent to his email address. This confirmation link is obviously valid only one time.
...
3
votes
1answer
43 views
Showing error in different pane in ipad app
I have lot of panes (5 - 6) in a iPad app. Each pane depends on a different web service from different URLs.
What is the best way to show an error in one pane if the corresponding web service is not ...
1
vote
2answers
99 views
Should an application apologize for an error that's not actually the fault of the application itself? [duplicate]
For example, imagine if your web application offered inline installation of a Chrome extension. If that installation should fail because of an issue with the Chrome Web Store or Chrome itself, you're ...
10
votes
4answers
183 views
Name or data on this error alert phenomenon?
This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe.
I've noticed in many UX scenarios, not just computer related, that when there's an ...
3
votes
2answers
81 views
Generic or dedicated error pages
The most common errorpage is the 404 error. Right now we are working on a website for a big client with several country websites.
My idea for http errors is:
One generic page which appologies for ...
2
votes
4answers
113 views
Is it necessary for error messages to have cause and fix in them
We are developing mobile applications, and our screen space is really limited. But our documentation guy is asking us to add long error messages that have cause.fix kinda format. So error messages are ...
1
vote
3answers
128 views
Should 404 page redirect to an error page?
Suppose user hits a dead link /foo. I have two options.
I can respond with the 404 HTTP status, X-Robots-Tag: noindex and display a custom error message to the user.
Or, I can redirect user with ...
241
votes
14answers
28k views
Should error messages apologize?
We are having a discussion on our team about an error message that says "Sorry, you do not have permission to access this feature. Please contact your administrator for assistance".
Is it ...
2
votes
3answers
155 views
What is the best approach to disallow an empty search?
I want to disallow users from searching without a query string (at least one character). To achieve this, I tried to disable the search submit button when the search box is empty, and restoring the ...
2
votes
2answers
65 views
Do we need to indicate that an activity that ran very quickly didn't error-out immediately?
We have a system that has a few maintenance activities that run very quickly (less than a second). Problem is, when users look at the log file for the system, seeing an activity that ran for 0 seconds ...
