document.getElementById('id_comment_133').value = "Great job using the customer’s name during the initial greeting! This not only showed good communication between the sales team members, but also instantly showed the caller that you knew with whom she was speaking. Uncaught SyntaxError: Unexpected token ILLEGAL
Best practices support using a pleasant greeting along with the customer’s name during the initial greeting. This is important, because not only will it help put the customer at ease, but it will show the customer that you know with whom you are speaking.";
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