What PHP based open source CRM is best to use for a small scale company?
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closed as off topic by Kev Jun 9 '11 at 14:57
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SugarCRM is open-source, although they try to pretend they're not. It does everything and is backed by a company that tries to make money, so it's the best of both worlds. |
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I'm going to go against the flow here - avoid SugarCRM if at all possible. If you need to do anything 'non-standard' with it you will be screwed. The SOAP interface is like a syphilitic boil sitting on the arse of a run over toad and the database schema is trickier to get to grips with than a bucket of three headed eels swimming in oil - on fire. Run, don't walk, away screaming! |
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Free version of SugarCRM is not very usable. It doesn't even contain reports. I consider vTigerCRM to be a better alternative. |
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TOP 40 CRM softwares here http://www.business-software.com/crm-evaluation/top-40-crm-vendors.php Open Source CRM Top 10 http://www.insidecrm.com/features/top-open-source-solutions-121307/ |
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Zoho also has a free plan, has 3 users, and a whole bunch of other business-y stuff. |
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Alot of people will rightly point you to SugarCRM, as it is great. However for the sake of completeness RT is a great simple CRM system. It is aimed at IT/call centre/bug tracking out of the box but the flexibility will allow you change it to cater for most CRM scenarios. No workflow engine in it though. |
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Sugar CRM even not a really open source and if you are looking for other alternatives, i think vtiger, open crx, dolibar or opentaps CRM packages will be beneficial for the business and most of them are totally free, not like sugar crm offering you nothing under open source umbrella! |
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If you want to restrict to PHP based CRM, I will suggest Vtiger. It is easier to use and also the open source edition is fully featured unlike SugarCRM. Vtiger forums are also helpful |
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I recently found ZohoCRM which seemed very able and promising. Has most of the features that you would find in CRM. Check their features page for more information. |
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Consider our software: epesiBIM - it is open-source, backed by a company, very easy to use and extend - we developed it after trying to use SugarCRM and customize it to our needs. It did not work. Our solution is completely modular and includes a complete framework with authentication and permission system, database abstraction layer, etc... the most sophisticated is Record Browser - a CRUD engine. See what a developer had to say: "The platform itself is really amazing in it's simplicity and straight-forward both for GUI and developers. I've done so much progress and gained so much development experience in just a couple of days that I know this platform than with my previous attempt for a CRM platform (sugar) for almost 3 months which I got nowhere (and that CRM software is a supposedly award winner... heh)" - Liran Tal - www.enginx.com To see how easy is to create new module in epesi watch this video. |
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SugarCRM. It is very well supported with the community and enterprise support is available. There is a podcast episode all about it with the CEO available at http://twit.tv/floss32 |
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sugarCRM very well but after implement finished if you want update new version this is awfully hard |
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SugarCRM is definitely the first place to look. You'll want to figure out if you want to run on your system or have it hosted. Letting someone else host has some benefits - you don't have to worry as much about your own infrastructure. On the other hand, there's a decent chance you'll want access to your data at some point, and you're going to find it locked behind a firewall if you're hosted somewhere else. When you're looking at Sugar, take a little time to look at the features in the various versions of Sugar to make sure you're not going to need any of the features from the paid editions. Reporting, for instance, is only offered in their paid software, and the open-source alternatives tend to be pretty rough. This holds true for other features that Sugar builds into their paid products - probably because the people who need those features get them from Sugar rather than from an open-source alternative. Overall, though, there's a ton of power in Sugar for the price, and they continue to make meaningful improvements in new releases. |
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Have you considered using something like Norada's Solve360 Grab an account on their free plan then extend / integrated it using their public web-service API al a "stand on the shoulders of giants" to start your project off with a great set of services. |
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If you after a SUper basic crm, one which can group contact, send email campaigns, assign particular files to a group of contacts. and record a history of activities, then choose helitorque project by skizcorp.. the helitorque project not designed as a crm, it was designed as a powerful web site, however the CRM inside the platform works sufficiently for small to medium companies - helitorque is not available from SKIZCorp, but through some of its agents such as webzilla.com.au Good luck.. Hard to find a very basic one which is easy to comprihend at a glance. |
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civic CRM for drupal,joomla is there. vTiger CRM is great one. sugarCRM not available for open source. Community edition is not that much usable |
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I recommend vtigerCRM, I purchased the iphone app for it and its a bliss! |
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interleave is very good |
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