Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
1
vote
1answer
37 views
Email Button - Email Template
I would like to create a custom button in the Contact detail page that when we click on it, it sends an email template capturing the information of that paricular contact.
How can I do this? Any ...
1
vote
2answers
25 views
can I edit the Change Case Owner page
looking for a way to add note or comment to the Change Case Owner. My plan is that comment will be added to the notification email that the new owner received.
Do you know if this possible with ...
5
votes
2answers
77 views
Why does Email to Salesforce think my emails are spam? [duplicate]
Email's which we are sending to Salesforce in order to associate with records in Salesforce is not getting associated with any records .In fact ,when I send an email to salesforce using outlook then ...
3
votes
1answer
73 views
Get xls File on Remote Server and Send as Email Attachment APEX
I have an xls file sitting on www.mysite.com/files/myfile.xls. I would like to have SalesForce via APEX grab (Not Read) this file and send it as an attachment to an email.
I know how to send emails ...
3
votes
2answers
55 views
Which field represents the “Send Notification Email” checkbox present on the Task page layout?
Suppose i want to upload 1000 tasks via the data loader and i want that the owner of those tasks should receive a notification mail about the tasks assigned to them. How can i achieve this?
Note: I ...
1
vote
2answers
82 views
Email to salesforce error
While sending an attachment as an email to be attached to the salesforce record.Salesforce is giving the below given error.
Generating server: mx1.madison.gov
...
0
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0answers
23 views
Inbound email service doesn't set plainTextBody on multipart/alternative with text/plain content
I'm building my first InboundEmail service, and was surprised to find that the automated emails I'm trying to process aren't having their plainTextBody attribute set.
The messages have the following ...
2
votes
0answers
44 views
Apex & VF Code of Send Quote as E-Mail
I'd like to send my own Quote-PDF as E-Mail and not use the useless Salesforce Quote-PDF function. Problem is, using my own templates I can no longer use the native send Quote per E-Mail button. My ...
2
votes
1answer
26 views
Adding an attachment to the EmailAuthor page
I would like to have a button on an opportunity page that generates and saves a pdf as an attachment object and then opens the /_ui/core/email/author/EmailAuthor page with the attachment already ...
2
votes
1answer
44 views
Sending case emails from queue email address by default
Salesforce sets the from address as each users own address by default. This means that responses from the clients go to the users own mailbox, not salesforce.
Instead, we would like the from address ...
3
votes
2answers
77 views
Changing sender email display name on force.com sites
We are using the Single email message class to send emails on a forgot user name scenario. We want to change the from address display name to a valid name. I used the email.setSenderDisplayName method ...
5
votes
1answer
115 views
How to test if outbound email is send
I have a batch that sends out an email notification to the triggering user when something went wrong. The code that does this is called from the finish() method.
I'm now looking for an elegant way to ...
4
votes
1answer
29 views
How to send an email notification to admin while creating Opportunity in Professional edition?
One of my client is using Professional Edition. They have given us a requirement for sending an automatic Email Notification, when a new opportunity is created an email should go to their admin with ...
0
votes
0answers
41 views
Changes to Workflow Metadata Email Addresses in Sandbox
We maintain all of our Salesforce metadata (classes, objects, pages, etc.) in GIT, and we use this to go between our Production and Sandboxes.
Recently, when we went to do a "refresh from server", ...
1
vote
1answer
77 views
Trigger to send email
I have been working on our Opportunity page to add a custom checkbox if the opportunity is conditionally approved. What I would hopefully like to do to sew this up would be to use a trigger to send ...
4
votes
2answers
46 views
Organization-Wide Email Address - Display name non English
I just added a extra email address in my Organization-Wide Email Address.
When I add non-english characters in the Display name field and send a test email the display names shows up as "???????" in ...
4
votes
2answers
60 views
Salesforce - Wildcard - My Acceptable Email Addresses - accept all emails
I would like to have "Email to Salesforce" accept all emails that are sent to my unique Email to Salesforce email.
So I need to know how to add wildcards to allow all emails.
The setting I am ...
3
votes
1answer
76 views
Send test email from sandbox
I'm very new to Salesforce. However, I was asked to make some changes to an approval process. This has email sent at certain times during the process. I have a process change made that I want to ...
0
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0answers
16 views
Windows focus when Salesforce for outlook add-ins are enabled
How to not have Outlook steal Windows focus when Salesforce for outlook add-ins are enabled? Outlook 2010/Windows7. Everything gets placed behind Outlook.
0
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0answers
12 views
Prevent Salesforce for Outlook add-ins from being diasbled
How to not have Salesforce for Outlook add-ins disabled when Outlook does not respond? Outlook 2010/Windows7.
1
vote
2answers
27 views
Where Can I see a record of outbound emails?
I have an APEX script that generates emails after some event occurs. I would like to see a record of all the emails that have been sent. Is this possible in the Setup portion of SalesForce?
3
votes
1answer
49 views
Can I save a mass email message on the record?
Problem: Our users make extensive use of Salesforce's native Mass Email functionality, but when a mass email is sent out, SF records it as a Task and not as an email (see screenshot.) This poses a ...
7
votes
2answers
136 views
How to do email relaying in a safe way?
We want to use email relaying for our outgoing mails, to avoid email spoofing - aka sent via:[email protected].
From the official documentation I learned to use an unsecured SMTP server to do ...
1
vote
1answer
202 views
Custom Send Email Button With “Hidden” Email Template
Anyone have an idea on how to have an Email Template in Salesforce which most Users "cannot see" but which they can use to send to clients? This would be done via a simple Custom Button:
...
0
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0answers
25 views
Scheduled Mass Email - When is the Query Run?
I have a drip campaign sending out emails to leads who are NOT unqualified (there are also some more filters)
I generally queue 4 weeks worth of emails so I have a big batch of emails ready to go ...
2
votes
1answer
54 views
How to get all emails within the organization?
I'm making an application that needs to retrieve all the emails in the organization. Currently, I only get the email of one particular person, i.e. the one who install's the application. How do I get ...
3
votes
1answer
202 views
Preventing sandbox from sending Workflow emails to “Additional Emails”
When you create a sandbox in Salesforce.com, the system is appending the sandbox name to every single email, except the "Additional Emails". In our company, since we need to notify some external ...
0
votes
1answer
67 views
How to specify recipient name in text email to user?
Question
How can I add the first name of a user email recipient to a text email template?
Background
I'm building an approval email template. The same template is used for various approvers which ...
2
votes
1answer
79 views
UserInfo keeps returning [email protected]
Ok so like I explained in a previous post were having an issue getting UserInfo inside a batchable that is scheduled to run every so often. The code below outlines how were are trying to access the ...
1
vote
1answer
114 views
What does the Email-to-Case agent do when the email is on 2 different contacts?
As far as I can see, it does not try to associate the email to either contact, since it has no way of knowing which is the right contact. I can't find anything about this behaviour in the help docs ...
0
votes
0answers
9 views
Removing an email template from a managed package
Is it possible to remove an email template from a managed package release?
I used to want to distribute a template but I don't use it anymore so it just redundant.
8
votes
2answers
124 views
Ignore user context while sending SingleEmailMessage
Can we send SingleEmailMessage(s) under admin context and ignore current user sharings and profile access.
Details:
- visualforce email template is related to object B which is not available for users ...
3
votes
1answer
55 views
Upgrading email template
I have a package and make changes to an email template.
Obviously, if I uninstall previous versions of the package and install a new version the template everything will be hunky dory. But, if I ...
3
votes
2answers
37 views
Case Emails - Client Replies (email-to-case) - Can SF Be Told To Email The Case Owner?
If a client sends a REPLY to a case email (which is from an "email to case" email address), can SF not be told to send a copy of the email and/or send an alert to the Case Owner? This seems ...
3
votes
1answer
37 views
Is it possible to define constants in an email template?
I am using an email template with a massive number of URLs.
It has go to the stage where I'd like to define the URLs on the top of the page once and the use them in the template (some of them are used ...
4
votes
1answer
87 views
NO_MASS_MAIL_PERMISSION [duplicate]
I am trying to send an email from a system admin account which has send email and mass email enabled. I get:
SendEmail failed. First exception on row 0; first error: NO_MASS_MAIL_PERMISSION, Single ...
3
votes
2answers
74 views
How can I know if a contact opened my email
When I send an email Campaign I see that the Activity record that records the email sent is added but in the HTML Email Status there is nothing.
I have seen that for the Email Status list there are ...
0
votes
1answer
72 views
Case Emails - Custom Button - TO field not populating properly
https://na4.salesforce.com/_ui/core/email/author/EmailAuthor?
p3_lkid={!Case.Id}&retURL=%2F5{!Case.Id}&
[email protected]:Customer%20Service
I have gone back and forth with this code, ...
2
votes
1answer
36 views
Where is the API documentation for Apex InboundEmail?
I want to know all the API's in
Messaging.InboundEnvelope
and
Messaging.InboundEmail
I google and all I get is tutorials. I want the API's.
I want to see if I can get the sent date of the ...
2
votes
1answer
200 views
Handling inline images in Inbound email handler
Referring to note section for Pt #5 at this link : http://login.salesforce.com/help/doc/en/code_email_services_editing.htm ,
it seems the platform doesnt support inline attachments in an email to be ...
3
votes
2answers
130 views
How to mass change emails with sending only a password reset mail in Apex?
That's a tricky question.
I do not want to send a Fax to Salesforce to deactivate email confirmation because i am afraid of faxes I'm quite in a hurry, and I don't want to do it by hand for 500 users. ...
4
votes
1answer
112 views
How to Mass Import Historical Emails into Salesforce?
I'm deploying a new SF org.
I've got hundreds of past email threads with customers I want to "import" to SF and have these emails appear as activities under the Account/Case record.
Is there any way ...
1
vote
1answer
173 views
Approval Process with Attachment & Email Response
Background: We have a custom Opportunity Object with a related Content List (documents like Solution Plans pertaining to an opportunity is uploaded into the Content via the related list). Few of the ...
2
votes
0answers
58 views
Scheduling a custom report to be sent as a CSV file in an email [duplicate]
Is it possible to send a custom report out as a CSV file using APEX email templates?
If so does anyone have the steps to do so?
I am new to Salesforce and would appreciate any help.
Thank you in ...
3
votes
2answers
72 views
The routing of an email
Just wondering say someone has installed one of you managed packages. Part of this managed packaged emails a email address in your org. Does the path of the email ever leave the force.com cloud? How ...
4
votes
1answer
134 views
Auto CC Outgoing Emails
Our customer service team regularly uses Service Console to communicate with a large number of clients. A handful of those clients ask that we CC all customer service / tech support related ...
4
votes
2answers
112 views
How to send an email before delete record using Email Template
I would like to send an email by using email template before delete a specific record.
I'm using a before delete trigger and I receive the email, the problem is that the email is almost empty, without ...
3
votes
3answers
199 views
Scraping text from email and storing in a field
I know that there is a web to lead form I can create to do something similar, but is there an easy way to get the inbound email address which can be monitored and the data from the email can be ...
2
votes
2answers
58 views
Multiple toAddresses in sendEmail
Trying to use sendEmail() SOAP functionality (generating XML as in this example).
According to the sendEmail() documentation you can use a list of emails in the toAddresses field.
How are these ...
4
votes
2answers
75 views
Limit size of email address?
I create an email address as per spec. I get a huge email address
emailreceiverservice@4-1hfmpkbetc58ltv1h1zyf4hqmnc0c6ucc653lk76ptyb4d10vl.i-hqfceak.il.apex.salesforce.com
Is there any way to get ...
