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SharePoint generates an "Access Denied" error due to insufficient permissions

Article ID: 2001366 - View products that this article applies to.

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Symptoms

User receives the error "Access Denied" to a:

Site
Subsite
Blog
List
Library
Workspace
Document

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Cause

User does not have sufficient permissions for item.

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Resolution

Note Site owner, or site collection administrators, must delete the user's name from the site collection usage page and then re-add users who were earlier members of the site.

If you cannot access the site, Please check the permissions on the site.

Requests to adjust permissions must be made by a Site Administrator.

This article is outlined in the following way:

SharePoint 2007

Checking direct permissions
Checking group permissions
Adding permissions
Removing permissions
Checking group permissions

Checking Permissions

In SharePoint 2007, users can be granted permissions on a site two ways (Direct/ Group):

1. Direct Access:

Click Site Actions - > Site Settings from the homepage.
Click Advanced Permissions.(Users can also click Site Permissions from pages other than the settings.aspx page to get to the same list).
Verify the user has permissions here.

If not, check the groups using step 2.

2. Via Groups: Users can setup groups with permissions and then adds users to those groups to have those permissions applied to their account on the site.

Click Site Actions, then Site Settings from the homepage.
Click People and Groups.
The groups that already exist on the site will appear in the left hand column above the quick launch bar.
Click on each group to display the members in that group.

If the user is listed in a group, they have permissions.

If not, they do not have permissions to the site.

3. Adding users and creating groups:

From the Site Settings pages, Click Advanced Permissions -> Site Permissions, or People and Groups will allow administrators to click New and specify Add Users or New Group.

The features listed below allows administrators to add a user to a group or directly to the site as well as create a new group.

To add a user to a group that already exists, Click the group name from the left hand navigation (or click more groups if it is not displayed) and then use New -> Add Users.

4. Removing users and groups:

From the Site Settings page, Click Advanced Permissions - > Site Permissions, or People and Groups which will allow administrators to click select a user(s) by placing a check next to the name and choosing Actions->Remove User Permissions.

5. Checking Group permissions:

If you are a member of a group and can’t do a specific action on the site, the group’s permissions may not be high enough to do the specific action.

Check the group:

Click Site Actions - > Site Settings from the homepage on the root of the site.
Click People and Groups under Users and Permissions.
Select the group the user is a member of and click Settings, Group Settings.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use

(http://go.microsoft.com/fwlink/?LinkId=151500)

for other considerations.

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