During this module, Aaron and Brian provide a high-level overview of Microsoft Lync Server 2010 and unified communications, including features, topologies and tools.

This two part session provides details on infrastructure requirements, load balancing, OS requirements, certificates, client requirements, device requirements and the design process. As well as provides details on deployment models, preparing active directory, the topology publishing process, deploying front end servers and pools, deploying other server roles.

In this section, Aaron and Brian discuss and demonstrate the capabilities for configuring users and rights and how to manage users, RBAC, client policies, client deployment, client configuration, other clients, and Lync phone edition devices.

Part one covers topics including external users, external edge options, DNS requirements, firewall requirements, and the director. Part two focuses on illustrating external user access, best practices, edge certificates, the deployment process, and deploying an edge server.

In the first part Aaron and Brian discuss configuring basic enterprise voice functionality, sites and regions, sizing options, WAN considerations, and PSTN connectivity. In the second part they cover mediation server, dial plans, gateway options, voice policies, and routes.

The two part module covers extending enterprise voice functionality, Call Park, announcement service, and implementing voice features. This session also covers the benefits of Exchange UM, Exchange dial plans, and integrating Lync and Exchange.

In this section the focus is on implementing response groups, new features since OCS, settings, configuration options, capabilities of each. This section also includes real-world IVR scenarios configuring basic enterprise voice functionality and a recap of the methods for selecting agents, such as multi-function sales tree.

This module features Brian and Aaron explaining conferencing and Lync, conferencing architecture, deploying conferencing, dial-in conferencing, conferencing and PowerShell, and conferencing policies.

During this module, the main topics include features and components, options, implementing and configuring, and a comprehensive demo.

This session provides an overview of archiving features, archiving policies, implementing archiving, and using archiving data.

In this section the focus is on high availability and disaster recovery, defining HA, components of HA, voice resiliency, BCP backup and restore tools, exporting BCP configuration to import later, and failover scenarios such as long term restoration of service during a failure.

This module provides an overview of call admission control (CAC), CAC policies, CAC scenarios, and implementing CAC.

This module features Brian Ricks and Aaron Steele explaining and demonstrating how to deploy and configure enhanced 911 services with a focus on configuring 911 services and going through scenarios.