I don't know what to try since I don't even see Microsoft Word listed under programs. The other applications in Office are listed under programs, but I didn't have them on my desktop.
I have windows vista. When I download some thing like, Itunes, DivX, or any other software, it also downloads it to all other user accounts. Some programs ask,
PROGRAMS SUCH AS INTERNET EXPLORER AND MS EXCEL FLY OFF DESKTOP TO THE RIGHT. THEY JUST DISAPPEAR TO THE RIGHT AND UNABLE TO ACCESS THEM. CLICKING ON INTERNET EXPLORER JUST LOADS PROGRAM BUT NOT ON