Professional Support Calls
TechNet Professional subscribers are eligible for up to two complimentary professional support calls* and a 20% discount on any additional support incident purchases** during the course of their subscription.
Subscribers that have activated their support contract may redeem their complimentary support calls to:
- Resolve technical break/fix issues in a non-production environment.
- Find a solution to a production issue that can be replicated in a non-production environment.
Submit an issue online or call the Microsoft Technical Support number for your country from the list below.
FAQ: How can I activate my professional support calls?
Professional Support Phone Numbers
Call TechNet support to submit your technical questions. Our trained Microsoft support professionals can help you set up a support contract and troubleshoot your technical problem. Please select the phone number in your region from the Professional Support Phone Numbers listed below.
United States and Canada
| Location |
Phone Number |
Hours Available |
|
Canada
|
Online
1-800-805-4440 |
24 hours a day, 7 days a week |
|
U.S.A.
|
Online
1-800-642-7676 |
|
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Europe
| Location |
Phone Number |
Hours Available |
|
Austria
|
+43 (0) 1 / 50222-2255 |
Mo-Fr 9:00-18:00 |
|
Belarus
|
+7 3272 980-127 |
Mo-Fr 8:00-20:00 (Moscow time) |
|
Belgium (Flemish)
|
+32 (0) 2-5024484 |
Mo-Fr 8:30-18:00 |
|
Belgium (French)
|
+32 (0) 2 5033113 |
Mo-Fr 8:30-18:00 |
|
Bosnia and Herzegovina
|
+386 1 585 34 49 |
Mo-Fr 8:00-16:00 |
|
Bulgaria
|
+359 2 9657 120 |
Mo-Fr 9:00-17:00 |
|
Croatia
|
+386 1 585 34 49 |
Mo-Fr 8:00-16:00 |
|
Czech Republic
|
+420 841 300 300 |
Mo-Fr 9:00-17:00 |
|
Denmark
|
+45 44 89 01 01 |
Mo-Fr 9:00-17:00 |
|
Estonia
|
+372 686 8868 |
9:00 AM - 20:00 PM Local time |
|
Finland
|
09-525 502 20 |
Mo-Fr 9:00-17:00 (GMT+2) |
|
France
|
+33 (0) 9 70 01 90 90 |
Mo-Fr 9:00-18:00 |
|
Germany
|
+49 (0) 1805/672330 |
Mo-Fr 8:00-18:00 |
|
Greece
|
+30 801 500 3000
+30 211 120 6500 |
Mo-Fr 9:00-17:00 (GMT+2) |
|
Hungary
|
+36 1 267 4636 |
Mo-Fr 9:00-17:00 |
|
Ireland
|
Online
+353 1 7065353 |
Mo-Fr 8:00-18:00 |
|
Italy
|
+39 0238591444 |
Mo-Fr 9:00-12:30 and 14:30-18:00 |
|
Kazakhstan
|
+7 3272 980-127 |
Mo-Fr 8:00-20:00 (Moscow time) |
|
Latvia
|
+371 6 7852152 |
9:00 AM - 20:00 PM Local time |
|
Lithuania
|
+370 5 2051151 |
9:00 AM - 20:00 PM Local time |
|
Luxembourg
|
+32 (0)2 5033113 |
Mo-Fr 8:30-18:00 |
|
Macedonia
|
+389 2 30 90 890 |
Mo-Fr 8:00-16:00 |
|
Moldova
|
+36 1 4372782 |
Mo-Fr 9:00-17:00 |
|
Netherlands
|
+31 (0) 20 500 1058 |
Mo-Fr 8:30-18:00 |
|
Norway
|
23 500 777 |
Mo-Fr 9:00-17:00 (GMT+1) |
|
Poland
|
local (0) 801-308801 or +48 22 5941999 |
Mo-Fr 8:00-20:00, Sa 9:00-16:00 (excluding Holidays) |
|
Portugal
|
+351 808 223 242 |
Mo-Fr 9:00-18:00 |
|
Romania
|
+40 21 2024207 |
Mo-Fr 9:00-17:00 |
|
Russia & CIS
|
+7 3272 980-127 |
Mo-Fr 8:00-20:00 (Moscow time) |
|
Serbia and Montenegro
|
+381 11 330 55 00 |
Mo-Fr 9:00-17:00 |
|
Slovenia
|
+386 1 585 34 49 |
Mo-Fr 8:00-16:00 |
|
Spain
|
+34 902 20 21 11 |
Mo-Th 9:00-18:00; Fr 9:00-15:00 |
|
Sweden
|
+46 (0)8-751 09 80 |
Mo-Fr 9:00-17:00 |
|
Switzerland (French)
|
+33 825 827 829 |
Mo-Fr 9:00-17:00 |
|
Switzerland
|
0041 (0)848 80 23 30 |
Mo-Fr 9:00-18:00 |
|
Turkey
|
+90 212 33 66 999 |
Mo-Fr 9:00-18:00 |
|
UK
|
Online
++0844 800 2400 |
Mo-Fr 8:00-18:00 |
|
Ukraine
|
+ 38 044 230-51-02 |
Mo-Fr 8:00-20:00 (Moscow time) |
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Latin America
| Location |
Phone Number |
Hours Available |
|
Anguilla
|
1 -305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00 PM |
|
Antigua and Barbuda
|
1-866-647-2707 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00 PM |
|
Argentina
|
0-800-999-4617 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa, Su, Holidays 9:00 AM - 7:00 PM |
|
Aruba
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Bahamas
|
1-866-317-5700 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Belize
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Bermuda
|
1-866-263-1098 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Bolivia
|
800-100-359 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Brazil
|
0-800-888-4081 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Cayman Islands
|
1-305-603-4466 (toll) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Chile
|
800-330-600 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Colombia
|
401-04-04 (Bogot᩼/b> |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Costa Rica
|
298-2000 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Dominica
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Ecuador
|
1-800-258-025 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
El Salvador
|
211-9365 / 800-6111 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Falkland Islands
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
French Guiana
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Grenada
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Guadeloupe
|
1-305-603-4466 (toll) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Guatemala
|
2470-0877 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Haiti
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Martinique
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Mexico
|
+52 (55) 5267-2000 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Montserrat
|
1-305-603-4466 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Netherlands Antilles
|
1-866-322-0524 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Panama
|
00-800-506-0001 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Paraguay
|
9-800-542-0004 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Peru
|
595-0500 (Lima) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Puerto Rico
|
1-866-584-6059 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
St. Lucia
|
1-866-796-2893 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
St Kitts and Nevis
|
1-866-745-0644 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
St Vincent and the Grenadines
|
1-866-796-2899 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Virgin Islands
|
1-866-796-2945 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Virgin Islands (British)
|
1-305-603-4466 (toll) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Suriname
|
1-305-603-4466 (toll) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Trinidad and Tobago
|
1-888-801-2598 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Turks and Caicos Islands
|
1-305-603-4466 (toll) |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Uruguay
|
000-4054-349 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
|
Venezuela
|
0-800-642-767-638 |
Mo-Fr 8:00 AM - 8:00 PM;
Sa+Su+Holidays 9:00 AM - 7:00PM |
Top
Middle East
| Location |
Phone Number |
Hours Available |
|
Israel
|
097625400 |
8:00 AM - 6:00 PM Local time |
|
Saudi Arabia
|
800 124 2255 |
Sa–We 8:00 AM - 5:00 PM Local time |
Top
Africa
| Location |
Phone Number |
Hours Available |
|
Algeria
|
+33 1 55 69 8270 |
9:00 AM - 6:00 PM GMT (+01:00) |
|
Morocco
|
0810 0 0809 |
Mo - Fr 8.30 - 12.30 and 14.30 - 18.30 |
|
South Africa
|
+27 (0)86 022 5567 |
Mo-Fr 7.00-18.30 |
|
Tunisia
|
+33 1 55 69 8270 |
Mon-Fri 8.00-18.00 |
Top
Asia Pacific
| Location |
Phone Number |
Hours Available |
|
Australia
|
+61 (2) 9870 2200 (English)
131630 (English)
132058 (option 1) |
Mo-Fr 9:00am - 5:00pm GMT +10 |
|
Brunei
|
1-800-6738 |
Mo-Fr 9 a. m. - 6 p. m. GMT +8 |
|
Cambodia, Laos, Myanmar
|
+60 (3) 7712 4671 |
Mo-Fr 9 a. m. - 6 p. m. GMT +8 |
|
China
|
800-820-3800 |
9am-6pm(GMT+8) |
|
Hong Kong
|
852-2388 9600 (Cantonese, English, Mandarin)
021-340 24576 (Toll) (Cantonese, English, Mandarin) |
9am-6pm(GMT+8) |
|
India and Subcontintent
|
1-800-419-5666 (India only)
+91 80 40103000 |
9:00am-6:00pm (Mon-Fri) (GMT +5.5) |
|
Indonesia
|
001-803-657-729 (Bahasa, English);
60-3-7682-1972 (Bahasa) |
Mo-Fr 9AM - 5PM (GMT +7) |
|
Japan
|
0120-750052 (domestic only) |
9:30-12:00 and 13:00-19:00, Mon-Fri except national holidays |
|
Korea
|
1577-9700 |
9:00am-6:00pm (Mon-Fri) (GMT +9) |
|
Malaysia
|
180-080-6114 |
Mo-Fr 9AM - 6PM (GMT +8) |
|
New Zealand
|
0800-444-335
0800-800-004
+64-9-362-5800 (option 2) |
Mo-Fr 9:00am-5:00pm GMT +10 |
|
Philippines
|
1800-1651-0465 |
Mo-Fr 9AM - 6PM (GMT +8) |
|
Singapore
|
800-188-6009 |
Mo-Fr 9AM - 5:30PM (GMT +8) |
|
Taiwan
|
0800-008833 (locale toll free);
02-2999-8833;
02-6635-9111 |
9:00am - 12:00pm, 1:00pm - 5:30pm(GMT+8) |
|
Thailand
|
001-800-656-495 (Thai, English);
60-3-7682-1973 (Thai) |
Mo-Fr 8:30AM - 5:30PM (GMT +7) |
|
Vietnam
|
+84 (4) 39351053 (Vietnamese, English)
86-21-3405-4745 (English) |
Mo-Fr 8:30AM - 5:30PM (GMT +7) |
Top
* Toll charges may apply.
** Discounts on pay-per-incident support are available only in the United States, Canada, United Kingdom, Germany, France, Netherlands, Italy, Sweden, Switzerland, Norway, Poland, Denmark, Spain, Austria, Ireland, Finland, South Africa, Greece, Liechtenstein, Faeroe Islands, Gibraltar, Japan, China, Taiwan, Hong Kong, Korea, Philippines, Indonesia, Thailand, Malaysia, Singapore, India, Australia, and New Zealand.
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