- Maintenance Plans and Add-ons
- Learn about the wide range of features and benefits when you subscribe to one of our Maintenance Plans:
-
- Basic
- Elite
- Elite 24x7
- If you need support for an older version of some products, you may want to learn about the Extended Support Program.
- Product Support Lifecycle
Use the lifecycle to determine the phase of support for your product version.
- Product Support Lifecycle
- Lifecycle Phase Definitions
- Technical Support Guidelines
- Download our Guide to Working with Support (PDF) and discover how to connect with the experts, use the technology, and share the knowledge of our worldwide technical support organization.
- Review our support policy guidelines for Attachmate products running in a virtual environment.
Learn about Attachmate's
Professional Services.