The following table lists the Windows Update installation errors that may be fixed by the System Update Readiness Tool. However, the tool may be unable to fix every instance of these errors.
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| Code | Error | Description |
|---|
| 0x80070002 | ERROR_FILE_NOT_FOUND | The system cannot find the file specified. |
| 0x8007000D | ERROR_INVALID_DATA | The data is invalid. |
| 0x800F081F | CBS_E_SOURCE_MISSING | The source for the package or file not found. |
| 0x80073712 | ERROR_SXS_COMPONENT_STORE_CORRUPT | The component store is in an inconsistent state. |
| 0x800736CC | ERROR_SXS_FILE_HASH_MISMATCH | A component's file does not match the verification information present in the component manifest. |
| 0x800705B9 | ERROR_XML_PARSE_ERROR | Unable to parse the requested XML data. |
| 0x80070246 | ERROR_ILLEGAL_CHARACTER | An invalid character was encountered. |
| 0x8007370D | ERROR_SXS_IDENTITY_PARSE_ERROR | An identity string is malformed. |
| 0x8007370B | ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME | The name of an attribute in an identity is not within the valid range. |
| 0x8007370A | ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE | The value of an attribute in an identity is not within the valid range. |
| 0x80070057 | ERROR_INVALID_PARAMETER | The parameter is incorrect. |
| 0x800B0100 | TRUST_E_NOSIGNATURE | No signature was present in the subject. |
| 0x80092003 | CRYPT_E_FILE_ERROR | An error occurred while Windows Update reads or writes to a file. |
| 0x800B0101 | CERT_E_EXPIRED | A required certificate is not within its validity period when verifying against the current system clock or the time stamp in the signed file. |
| 0x8007371B | ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE | One or more required members of the transaction are not present. |
| 0x80070490 | ERROR_NOT_FOUND | Windows could not search for new updates. |
To fix errors that occur when you use Windows Update, install and run the System Update Readiness Tool. The tool scans for inconsistencies on your computer and fixes them as it's being installed.
Important- Although it typically takes less than 15 minutes to run the scan, it might take much longer on some computers. Even if the progress bar seems to stop, the scan is still running, so don't cancel the process.
- You can use the System Update Readiness Tool on computers that are running Windows 7, Windows Server 2008, Windows Server 2008 R2, and Windows Vista.
Note The System Update Readiness Tool is not for Windows 8. Use
Deployment Image Servicing and Management to fix Windows Update errors in Windows 8.
Use the Microsoft Download Center to install the System Update Readiness Tool
The following files are available for download from the Microsoft Download Center:
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What does the System Update Readiness Tool do?
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The System Update Readiness Tool verifies the integrity of the following resources:
- Files that are located in the following directories:
- %SYSTEMROOT%\Servicing\Packages
- %SYSTEMROOT%\WinSxS\Manifests
- Registry data that is located under the following registry subkeys:
- HKEY_LOCAL_MACHINE\Components
- HKEY_LOCAL_MACHINE\Schema
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing
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This list may be updated at any time.
When the System Update Readiness Tool detects incorrect manifests, Cabinets, or registry data, it may replace the incorrect data with a corrected version.
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Logging
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The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located here:
- %SYSTEMROOT%\Logs\CBS\CheckSUR.log
- %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log
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Use Deployment Image Servicing and Management to fix Windows Update errors
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- Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories , right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- Type the following commands. Press Enter after each command.
- DISM.exe /Online /Cleanup-image /Scanhealth
- DISM.exe /Online /Cleanup-image /Restorehealth
- Close the command prompt, and then run Windows Update again.
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Article ID: 947821 - Last Review: July 12, 2013 - Revision: 36.1
Applies to
- Windows Vista Ultimate
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Enterprise
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Business
- Windows Vista Business 64-bit Edition
- Windows Vista Home Premium
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Home Basic
- Windows Vista Home Basic 64-bit Edition
- Windows Server 2008 Datacenter without Hyper-V
- Windows Server 2008 Enterprise without Hyper-V
- Windows Server 2008 for Itanium-Based Systems
- Windows Server 2008 Standard without Hyper-V
- Windows Server 2008 Datacenter
- Windows Server 2008 Enterprise
- Windows Server 2008 Standard
- Windows Web Server 2008
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Standard
- Windows 7 Enterprise
- Windows 7 Home Basic
- Windows 7 Home Premium
- Windows 7 Professional
- Windows 7 Starter
- Windows 7 Ultimate
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