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versalex test guide for lexicom and vltrader

 

 

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To ensure your support process goes as quickly and smoothly as possible, please have the following information on hand when contacting our support team:

 

 

1. Company name and
contact information

 

2. Serial number of the product.

 

3. Description of the problem

 

4. Mention any recent changes that may be related

 

5. Does the issue happen consistently or is it a random issue

 

6. Time and date when the issue last happened

 

7. If you are using Cleo LexiCom or Cleo VLTrader, generate a
Support bundle

 

8. Send the information to: [email protected]

 

 

 

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Product Support

Cleo VLTrader v4.5

Cleo VLProxy v3.1

Cleo LexiCom v4.5

Cleo Streem

Cleo EN (TP/3270)

Cleo Remote

Cleo 3780 Bisync

Cleo A+ Async

 
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