Search & Retrieval
Analytics, Visualization & Taxonomy
Collaboration & Personalization

Functionality Content Rationalization | Social Technologies | Personalization Operations
Overview
Related Events
Related Case Studies
Related Resources
Related News

Social Methods

Enterprises that have embraced "socialware" have benefited from the enthusiastic wave of information creation as well as the connection it engenders between disparate members of the enterprise community. Unfortunately, social methods also have critical flaws in an enterprise context:

User-generated content and manual tags are subjective and privy to personal habits that can be exploited at the expense of accurate and reliable information. Tag spamming, in which people label their information inaccurately in order to generate interest, can also become an issue.
Their form of classification is too wild and unpredictable to deliver a stable and accessible taxonomy.
Not enough distinction is made between contributions from experts and thoughts from amateur enthusiasts who volunteer information beyond their expertise.
Granting editing access to a large number of employees on internal wikis invites greater potential for security breaches.
Social methods inherently require manual effort for creation and maintenance.
"The biggest challenge in the information society is the fact that we are drowning in information. With Autonomy we can save time and costs that we used to spend on maintenance and information retrieval. Additionally we can support our users with personalized interfaces. When we trialled Autonomy we had already chosen a more traditional keywordbased technology, but Autonomy changed our mindset."
Peter Rasmussen, Danske Bank

Ultimately, the enterprise has much to gain when social methods can be automated. Autonomy's IDOL platform incorporates a range of unique functions to automate and enhance social networking tools, automatically generating comprehensive user profiles, recommending appropriate tags and generating hyperlinks to related material. Autonomy can also monitor the evolution of content to alert management to vandalism and automatically repair damaged articles. At every stage, authorized administrators are able to modify entries and settings by a comprehensive range of parameters, delivering full control. In short, Autonomy's holistic approach provides all the benefits of social methods, but also negates the pitfalls of intensive maintenance and user bias.

Further Reference: PDF Icon Autonomy Web 2.0 White Paper

This is a selection of our forthcoming events, please visit our seminars page for more information.

Automatic Hyperlinks provided by IDOL Server

This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.

Automatic Hyperlinks provided by IDOL Server

Functionality Content Rationalization | Social Technologies | Personalization Operations
+1 415 243 9955
Further References:

About Us
Technology
Functionality
Products
Solutions
Services
Customers
Partners
News & Events
Contact Us