NLP is a form of human-to-computer interaction where the elements of human language, be it spoken or written, are formalized so that a computer can perform value-adding tasks based on that interaction. Autonomy's approach differs from standard NLP use in that it is still able to harness the power of IDOL's conceptual analysis.
Autonomy's NLP technology functions independently of linguistic restraints, giving Autonomy's software universal application possibilities anywhere in the world.
Key Benefits:
Automatically leverages human interaction
Dynamic learning ability
Understands slang, industry specific jargon, sentiment and topics
Autonomy engages the users in many different conversation paths to help them disambiguate their result sets. By clustering the results according to concepts and parameters, and accessing the users' transactional and profile information to personalize the categorization, search results are meaningfully organized for quick filtering and decision making. Users can look to community insight to help find information, as well as rely on Autonomy's conceptual analytics to process the search results and continue the dialogue. In addition to offering all legacy tools like "Did you mean...?" to correct spelling errors, providing query suggestions as the user is typing into the search box, and offering facets according to content source type, Autonomy enhances the search experience using features such as:
Autonomy automatically produces a brief summary of each piece of content that is returned for a query. It generates three different types of summaries:
The conceptual summary displays a few sentences from the document that contain the most salient concepts (these sentences can be from different parts of the result document)
The contextual summary relates to the context of the original query - allowing the most applicable, dynamic summary to be provided in the results of a given query
The simple summary comprises a few sentences of the result documents
Instead of merely returning those users whose profiles indicate knowledge in the subject that was queried, AQCG returns and automatically clusters into communities those users who are most relevant to the queried person. For instance, if a user queried the name of the company's VP of Sales and he/she had been in frequent communication with client Z's finance and sales organizations at the time, two of the clusters that may appear as a result of the query would be employees in Z's finance department and the employees in Z's sales department, automatically organized into their respective communities.
Users can modify the relevancy algorithm used for their search at the time of query without any IT help
IDOL can incorporate all of the users' aforementioned enterprise 2.0 activities (i.e. social tagging, bookmarking) and users' content consumption behavior to improve and personalize relevancy. Expert behavior will have greater influence on the calculation by default. Documents they author, rank highly or have consumed recently will be positively affected. Since IDOL can monitor user's desktop activity, it can form user profiles of their current interests and expertise with great precision. IDOL can also adapt ranking of results so that documents that are consumed with great frequency following a certain query will be placed higher for subsequent queries relating to that same topic. This ranking can be adapted based on the behavior of the user, group or the entire enterprise community.
Business users and administrators are empowered to adjust the influence that each of these activities has on the relevance calculation, but users themselves can also individually adjust the influence of these factors per query. They can choose to search and rank documents based purely on IDOL's conceptual relevance calculation, on what the community deems relevant, on their implicit and explicit profiles, or some combination of the three.
IDOL automatically extracts entities for parametric filtering and navigation. A large set of entities are supported out-of-the-box, including SSN, credit card numbers, ticker symbols, places and names. When a user performs a query, results can be organized in a parametric hierarchy for guided navigation (parameters displayed to the user are adjustable by the business user and the administrator using the Autonomy Business Console). The parameters can also be derived from databases and other structured information, which in turn can be automatically merged with facets from unstructured content.
More importantly, users can easily merge multiple facets together to adjust their search criteria via drag-and-drop. There is no administrative involvement required to re-order, combine or remove facets during a search. For instance, if a search for "global warming" returned person facets (including Al Gore) and place facets (including Kyoto), users can simply drag the Al Gore parameter into the Kyoto parameter so that the newly formed facet of Al Gore + Kyoto will include documents that contain both parameters. In this way, users can determine the navigation hierarchy for ease of search.
By removing the administrative overhead of maintaining a hierarchy, organizations not only eliminate the costly exercise of developing a taxonomy, but also increase the likelihood of adoption since the hierarchy is dictated by the users themselves.
Following a query, IDOL displays all the prominent concepts extracted from each document in the result set. These "ideas" are derived from analyzing the entire text of each document and are not dependent on subjective metatags. The larger and bolder "ideas" indicate the appearance of that concept in many documents in the results list. The user can use the ideas cloud to focus his/her search even further. Clicking on an idea will refresh the results list with a more specific context that contains that concept.
In their respective profiles, users can define concepts, terms, rules, etc. that represent information of their interest. These entities will get consistently highlighted in the retrieval result set, together with the default IDOL highlighting for the executed query.
IDOL can certainly suggest queries for the user if they misspell the query text. However, IDOL goes beyond correcting mistyping and provides query guidance for correctly spelled queries that still return zero results. IDOL suggests similar, yet alternate concepts they can query, which are organized in a hierarchic cluster.
The Carousel Search user interface allows users to easily scroll through the results and quickly preview each content to gauge their relevancy. Moreover, the AQG function underneath the search query allows users to further refine their search results. The user has the option of clicking on the Open button at the bottom center of the window to also display search results in a conventional list alongside the carousel.
The Carousel Search user interface
This UI screenshot shows many of the powerful IDOL features interfaced following a search, including automatic hyperlinking, community feedback, ideas cloud, entity extraction and cluster tree
Forthcoming Events for Natural Language Processing (NLP)
Archived Events for Natural Language Processing (NLP)
Summary: ...Microsearch Search Service (Autonomy, Google, Baynote) Online Consumer Online Business Customer Centre Call Centre Enterprise Search Single Search Platform Capabilities Social Search Faceted Navigation Clustering Administration Security Connectors and Indexing Service Hyperlinking Scalability & Distribution...
Summary: ...Radioplayer - Autonomy Case Study. IDOL could be used to power search based on concepts, as opposed to keywords or the successive selection of metadata parameters (parametric search), or to analyze search results by grouping and interlinking them into clusters based on the similarities of their ideas,...
Summary: ...results into clusters thus giving KLA employees a bird's eye view of data in the organization and allowing them to spot hot trends and topics • Automatic Hyperlinking feature suggests pertinent documents that are contextually linked to the original text thus ensuring that professionals have complete...
Summary: ...El Mundo case study. These automatic hyperlinks point to conceptually related items and alert site visitors to similar information they would also like. In addition to this, suggested further query terms are automatically generated to further refine the user’s results, all based on the meaning contained...
Summary: ...which depend heavily on grammatical structure or specific vocabulary. • IDOL’s unique AQG refines search results into clusters thus giving KLA employees a bird’s eye view of data in the organization and allowing them to spot hot trends and topics. • Automatic Hyperlinking feature suggests pertinent...
Summary: ...the relationships between content and client requirements on the basis of processes such as hyperlinking, clustering and categorisation. Hyperlinking suggests content that is contextually linked thus ensuring clients have full visibility over related content; information clustering provides a bird's eye...
Summary: ...content. Items dragged and dropped into a folder are automatically assigned the appropriate metadata, aiding search while eliminating the inefficiency and errors of manual profiling.
...
Summary: ...iManage's WorkSite met its criteria, while allowing it to retain the look and feel of the Outlook system through tight desktop integration. All the documents relating to a matter could be held securely in one place, and information moved around by simple drag-and-drop procedures. Automated profiling ensured...
Summary: ...risks associated with unmanaged or misfiled content. Integration with the latest version of Microsoft Office lets people drag-and-drop items directly into electronic matter files and other WorkSite workspaces; automated profiling aids search and prevents filing errors and inconsistencies. “Our lawyers...
Summary: ...FileSite has simplified training for new employees already familiar with Outlook—“They pick it up quickly,” Smith says. To ensure accurate filing, our firm takes advantage of an auto-provisioning process that moves the documents within a workspace into the correct subfolder. “Even if people file...
This is a small selection of the Autonomy case studies available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...how clusters develop over a given time period), whilst the y-axis represents the range of concepts defined within the knowledge base. Moreover, the spectrograph is able to display hot and breaking news in the same instance. The importance of clusters over time can be seen through the change of color and...
Summary: ...query and the time of query. IDOL Retina provides automatic hyperlinking and automatically generated summaries A search for “global warming” will help users hone in on a more specific topic Parametric searching for items by their characteristics Autonomy Systems Ltd. Advanced Analytics Automatic Categorization...
Summary: ...Autonomy IDOL Server 7. Automatic Clustering Organizations can analyze large sets of documents and even user profiles and automatically identify inherent themes or information clusters. IDOL even clusters the unstructured content exchanged in email, telephone conversations and instant messages. IDOL uses...
Summary: ...retrieve information based on keywords, Universal Search has the ability to automate operations based on the context and concepts contained in the targeted content. For example, IUS can automatically alert an attorney to a new piece of content related to a specific topic of interest and identifying new...
Summary: ...data. This empowers the conflicts process with the richness of concepts and context, providing capabilities for query guidance, the extraction of names of companies and people from unstructured text, and the automatic categorization of search results into intelligent clusters, ranked by relevance. Product...
Summary: ...makers with a powerful platform capable of processing and identifying important relationships and concepts in all data types and sources. With the ability to identify key relationships between pieces of data, customer patterns or segments, or unexpected concepts or topics in real time, analysts can more...
Summary: ...unstructured or semi-structured—including over 1,000 content types from more than 400 repositories in over 150 languages. Over 500 operations can be performed on digital content by IDOL, including hyper-linking, clustering, agents, summarization, taxonomy generation, profiling, alerting, and meaning...
Summary: ...content, automatically analyzing any piece of information from over 1,000 different content formats. Over 500 operations can be performed on digital content by IDOL, including hyperlinking, agents, summarization, taxonomy generation, clustering, education, profiling, alerting, and retrieval. • IDOL...
Summary: ...metatags. Meaning-based search Searches for assets based on metadata and concepts, speaker, face, logo, full in-document text, image content/visual similarity, or a mix of criteria. Action drop points Configurable, icon-based action drop points guide users to required operations. Provides simple drag-and-drop...
This is a small selection of the Autonomy Product Briefs available, please visit our publications site at http://publications.autonomy.com/ for more information.
Summary: ...a new search result based on that idea. Eduction IDOL automatically extracts entities for parametric filtering. When the search result is displayed, users can easily drag-and-drop different parameters to combine facets, remove facets, or re-order facets. No administrative involvement is required. The...
Summary: ...Autonomy User Experience White Paper. • AQG (Automated Query Guidance) – helps the browser through his or her query by conceptually and contextually clustering the results along the way • Directed Parametric Navigation – the search through catalogs or databases is made effectively hassle-free...
Summary: ...the requirement to manually insert hyperlinks into content, Autonomy IDOL generates hyperlinks in real-time to all types of data, ensuring they are immediately upto-date. ? Automatic summarization Autonomy also intelligently returns an automatic summary of the information containing the most salient concepts...
Summary: ...with variable font size and boldness to represent the number of results that include that concept • Cluster tree: Displays hierarchy of relevant entities (concepts or metadata) extracted from the results list; it displays the count of documents that contain that entity • Automatic summarization of...
Summary: ...the text of a document or a court filing. These extracted entities can be used as additional query filters or to quickly find other documents that use the same citation or refer to the same judge. Also once extracted, users can setup email alerts that notify them of any event related to that entity.
...
Summary: ...Autonomy Whitepaper - The Power of Autonomy IDOL. Hyperlinking suggests content that is contextually linked thus ensuring clients have full visibility over related content; information clustering provides a bird’s eye view of data grouping similar items together to spot new or hot trends and topics;...
Summary: ...audio and video—as well as structured application data—to give you the power to perform automatic operations such as hyperlinking, agents, summarization, taxonomy generation, clustering, entity extraction, Business white paper | Transitioning to a new era of human information 8 profiling, alerting,...
Summary: ...taxonomy generation, clustering, eduction, profiling, alerting and retrieval. 3 “The Truth About Computer Assisted Review”: Concept Clusters Workfow Example, Thomson ARMA CLE, June 26, 2012. 4 Gartner in Magic Quadrant for E-Discovery Software, 24 May 2012, also reports, “In 2011, increased emphasis...
Summary: ...meaning enable advanced capabilities through the conceptual and contextual understanding of information. Some of the key functionalities of meaning-based platforms such as automatic hyperlinking and clustering are not available in traditional keyword search engines. For example, automatic hyperlinking,...
Summary: ...of inconsequential information, and also to enable effective disposition policies to be enacted. Another emerging requirement involves advanced search and navigation techniques such as concept searching, information clustering, dynamic hyperlinking and automatic query creation, all of which greatly increase...
Summary: ...of data using the most advanced search technology to determine if a case exists or if the organization should pursue a settlement. Legal teams can significantly minimize review cycles with keyword, concept search, pattern clustering, query guidance and visualizations, including message tracers. Unlike...
Summary: ...and more than 150 languages. Over 500 operations can be performed on digital content by IDOL, including hyperlinking, agents, summarization, taxonomy generation, clustering, education, profiling, alerting and retrieval. IDOL sits above an organization’s data to perform keyword and conceptual search,...
This is a small selection of the Autonomy White Papers available, please visit our publications site at http://publications.autonomy.com/ for more information.
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