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Support for Microsoft MultiPoint Server

Help and support for Windows MultiPoint Server 2012, 2011 and 2010. Links to customer service, technical support, communities and other resources.

Key Resources

MultiPoint Server Product Home Page
Visit the MultiPoint Server product home page for product information, customer stories, purchasing options, and more.

Try it Now: MultiPoint Server 2012
MultiPoint Server 2012 evaluation version is available now.

TechNet Library for MultiPoint Server
The TechNet Library is an essential source of information for IT Professionals using Microsoft tools, products, technologies and services. The TechNet Library includes how to and deployment documentation, reference articles, and more.

Planning a Windows MultiPoint Server 2012 Deployment
This document addresses factors to be considered when planning to deploy MultiPoint Server 2012, including site planning, server stations, network considerations, user accounts and storing files.

MultiPoint Server 2011 Deployment Guide
This guide provides instructions on deploying MultiPoint Server 2011 to your environment, including a deployment task list as well as recommendations for planning and configuration.

Got a question? Post a question in the MultiPoint Server Forums.
Ask a question or search for answers in the MultiPoint Server forums. Experts are on hand to help.

Community

Ask the Community

Got a question? Post a question in the MultiPoint Server Forums
Ask a question or search for answers in the MultiPoint Server forums. Experts are on hand to help.

MultiPoint Server Team Blog
Follow the latest blog posts from the MultiPoint Server team.

MultiPoint Server YouTube Channel
Watch how to videos that demonstrate Windows MultiPoint Server’s new features and case study videos that show the benefits schools and districts have realized from using MultiPoint Server.

MultiPoint Server Facebook Page
Read the latest news from the Windows MultiPoint Server team.

MultiPoint Server on Twitter
Follow Windows MultiPoint Server on Twitter to read the latest news and other people’s experiences with Windows MultiPoint Server. Join the conversation by Tweeting your comments and questions.

Self-Support

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues.

Got a question? Post a question in the MultiPoint Server Forums
Ask a question or search for answers in the MultiPoint Server forums. Experts are on hand to help.

Microsoft Premier Online (MPO)
Enterprise customers with a Premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can select available support options on the Microsoft Partner Portal.

Assisted Support

Technical support for MultiPoint Server
If Windows MultiPoint Server was preinstalled on your computer, please contact the computer manufacturer for technical support.

Paid Incident Support

To contact a Microsoft Support Professional click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can select available support options on the Microsoft Partner Portal.

Support Lifecycle

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

MultiPoint Server Lifecycle Policies

To view Support Lifecycle information for a specific version of MultiPoint Server, select the product and version below that is applicable to you.

Last Review : May 23, 2013