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Contact us

 
For information about Microsoft Points retiring, please visit http://www.xbox.com/pointsfaq.

Step 1: What type of issue are you having?

Billing and Memberships
Xbox Live
Xbox 360, Kinect, and Accessories
Music and Video
Games
Apps

Step 2: Have you tried this?

Step 2: Have you tried this?


Step 3: Choose a contact method

Chat with a community ambassador
Available now
Chat with Microsoft Support
Available now
Request a call from Support
Available now
Xbox support forums
Available now
Email Support Microsoft
Available now
Official twitter support
Available now