• Support for Microsoft Dynamics GP

    When it's time to find answers to your Microsoft Dynamics questions, there are a variety of self-support and assisted support options to provide the help you need.

Support Blog
  • Is MDA available in Microsoft Dynamics GP 2013?

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    We've been getting questions regarding Multi-dimensional analysis (MDA) and Microsoft Dynamics GP 2013: Q1: Is MDA still available in Microsoft Dynamics GP 2013? A1: MDA is still available and can be used in Microsoft Dynamics GP 2013. Q2: Will...
  • "The EXECUTE permission was denied..." error when logging into Microsoft PDK 2013

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    When a user tries to log into Microsoft PDK 2013 (Personal Data Keeper), the following error message may result: The EXECUTE permission was denied on the object 'zDP_SY02100SS_1', database 'master', schema 'dbo'. Note: This...
  • Affordable Healthcare Act, are you prepared and are you using Microsoft Dynamics GP to its full potential?

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    Well call it what you want, Affordable Healthcare Act, Obamacare Health Reform, or PPACA, I know it is top of mind to you and causing many employers stress about how to comply with the changes. I'm not an expert by any means, but I would like to...
  • SOP Blank History Word Template does not Email

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    We see this issue from time to time. The user is able to Email the SOP Blank Invoice Word Template, but when sending the SOP Blank History Invoice nothing happens. We are generally finding these sort of issues where a report has been modified in a prior...
  • Canadian Payroll Mid-Year Tax Update has released!

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    With minimal changes this year, yeah, the Canadian Payroll Mid-Year Tax update (effective July 1) has released. Tax changes included for New Brunswick This is for GP 2010 and GP 2013 (You know my spiel, 10 customers need to upgrade as we are not...
  • An unexpected error has occurred when approving, saving, or submitting a Timesheet in Business Portal

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    Hello - In Business Portal Project Time and Expense you might run into the following issue when Approving, Saving or Submitting a Timesheet: An unexpected error has occurred. Please contact your system administrator If you are Saving or Submitting...
  • IPv6 Support with Microsoft Dynamics GP

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    IPv6 is the next generation Internet Protocol that was fully introduced in Windows Server 2008. IPv6 is supported with all current releases of Microsoft Dynamics GP that are compatible with Windows Server 2008 or later. Those releases are the following...
  • Work-around to add description for non-inventoried items in Requisition Management

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    We've seen a few questions recently regarding Requisition Management where the customer is using non-inventoried items and because of it, there isn’t any description that can be pulled from Dynamics GP. Because of this, the customer will often...
  • Common Tips and Issues when Troubleshooting and Testing Integrations in Integration Manager

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    Common Tips and Issues when Troubleshooting and Testing Integrations in Integration Manager Here are some common tips and issues when troubleshooting and testing integrations in Integration Manager: Make sure you are on the latest version of Integration...
  • The Translated Releases are now available for Microsoft Dynamics GP 2013!!

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    Hi Community! The Spanish Latin-American and French-Canadian DVD installations are now available for Microsoft Dynamics GP 2013!! Check them out on the product download page! Customers - Click HERE Partners - Click HERE These releases include...
  • Upgrading to Business Portal 6.0 for Microsoft Dynamics GP 2013

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    Business Portal 6.0 is now available and it is time to start thinking about your Business Portal upgrade! Click HERE to download the Business Portal 6.0 Upgrade Guide!! We wanted to use this blog article to help you get prepared for that upgrade! Business...
  • Business Portal 6.0 for Microsoft Dynamics GP 2013 is now available!

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    Hi Community, Business Portal 6.0 for Microsoft Dynamics GP 2013 is now available! Customers - Click HERE Partners - Click HERE Check out our awesome Business Portal 6.0 Documentation!!! Business Portal 6.0 Upgrade Guide http://www.microsoft...
  • GP 2013 – Business Analyzer application for Windows 8

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    If you're using GP 2013 and SSRS there is a great Business Analyzer App that you can use on Windows 8 (x86/x64/ARM) devices. By the time you are reading this blog there will have been a newly updated release of this app. If you've previously been...
  • Canadian Payroll ROE recent change Variable Best Weeks Reporting

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    Hello Canadian Payroll Enthusiasts! Recently, Service Canada has sent out a notice to Canadian Payroll employers advising that you should provide Records of Employment in a weekly format for 53 weeks, no matter what the employees actual pay schedule...
  • New troubleshooting document available for Project billing

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    Hello everyone, I wanted to make sure you were aware of a new, comprehensive troubleshooting guide we have available for Project Accounting billing issues. This document covers the following topics: 1. Data entry problems with billing invoices for...