Embracing an information rich future
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share

Embracing an information rich future

  • 1,107 views
Uploaded on

An explanation of how Colt has changed, its Information Delivery Platform and how the Innovation and Prototyping team encourage investing for the future.

An explanation of how Colt has changed, its Information Delivery Platform and how the Innovation and Prototyping team encourage investing for the future.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this

Views

Total Views
1,107
On Slideshare
807
From Embeds
300
Number of Embeds
7

Actions

Shares
Downloads
24
Comments
0
Likes
0

Embeds 300

https://twitter.com 281
http://www.linkedin.com 6
https://si0.twimg.com 4
http://www.presspage.co.uk 4
http://www.perspagina.nl 2
https://www.linkedin.com 2
http://kred.com 1

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Embracing an information rich futureLuke BroomeChief Technology Officer© 2011 Colt Technology Services Group Limited. All rights reserved.
  • 2. Agenda 1 Why did we change? 2 How do we encourage innovation? 3 What are the investment priorities now?2
  • 3. The infrastructure• High capacity long distance network• Connecting 39 metro networks• 20 data centres and >100 cities3
  • 4. Portfolio mix evolution IT Managed Managed Ethernet Data Centres Services Networking Services (Voice & Data) Legacy Legacy Voice data4
  • 5. Competitive environment is constantly evolving Telcos Scale hardware / software players General IT service providers IT Solutions and Services Data centre / hosting specialists Cloud service providers 5
  • 6. Two sets of demanding customers Solutions not products Automation and self service6
  • 7. We changed the way we see ourselves We are more than a… We are… • Telco • A new breed of service provider - the Information Delivery • Systems Integrator Platform • Data Centre provider • Integrated compute and • “Cloud company” networking solutions with scalable assets and systems • Truly European… and increasingly global7
  • 8. 8
  • 9. Information Delivery Platform9
  • 10. We believe service is as important as technology As-a-service In-house Technical components Service components Commercial components Network Service transition Contract terms Compute Service desk Charging models Storage Service management SLA Telephony Monitoring Billing10
  • 11. What has this meant internally?11
  • 12. How we are structured today Colt today …. Colt before 2011…. Colt Major Data Enterprise Colt ColtEnterprise Division Mid-size Wholesale Centre Services Services Communication Data Centre Services Services (inc. MarketPrizm) Colt Managed Services IT Operations Technology Division Common platform People and Change Infrastructure Services Unit Finance, Legal & Regulatory, Sourcing & Supply (Integration of Operations, IT & Technology) Group Strategy and Business Development Business Services Unit Group Marketing (Shared Service Unit) Corporate function12
  • 13. Integrated service model • ITIL-based organisation • One change management process• Shared Service Centres• India, Romania, Barcelona Processes • One incident management process • One problem management process• Security Operations Centre• Single management operations centre for compute/IT and networks People • One billing system • Integrated OSS/BSS Tools • CRM • Service catalogue • Self service portal 13
  • 14. Innovation & PrototypingWhere the sidewalk ends14
  • 15. Innovation & PrototypingHow we work 24+ months 12-24 months Go To Market15
  • 16. We are investing in an integrated and scalable technology and service platform End-user compute Service Consumption model model • Assess Application Delivery and Management • Automation • Design Unified Apps Vertical • Orchestration VDI • Integrate Comms Dev/Ops COI • Self-service • Orchestrate • On-demand • Manage / elastic Infrastructure Foundation Cloud management IT management Compute/Storage/LAN/WAN Modular Data Centres High-performance Network16
  • 17. We are investing in an integrated and scalable technology and service platform End-user compute Service Consumption model model • Assess Application Delivery and Management • Automation • Design Unified Apps Vertical • Orchestration VDI • Integrate Comms Dev/Ops COI • Self-service • Orchestrate • On-demand • Manage / elastic Infrastructure Foundation Cloud management IT management Compute/Storage/LAN/WAN Modular Data Centres High-performance Network17
  • 18. We are investing in an integrated and scalable technology and service platform End-user compute Deployment of common cloud platform Service Consumption model model • Assess Application Delivery and Management • Automation • Design Unified Apps Vertical • Orchestration VDI • Integrate Comms Dev/Ops COI • Self-service • Orchestrate • On-demand • Manage / elastic Infrastructure Foundation Cloud management IT management Compute/Storage/LAN/WAN Modular Data Centres High-performance Network18
  • 19. We are investing in an integrated and scalable technology and service platform End-user compute Service Consumption model model • Assess Application Delivery and Management • Automation • Design Unified Apps Vertical • Orchestration VDI • Integrate Comms Dev/Ops COI • Self-service • Orchestrate • On-demand • Manage / elastic Infrastructure Foundation Cloud management IT management Creation of Unified Communications Services Compute/Storage/LAN/WAN Modular Data Centres High-performance Network19
  • 20. We are investing in an integrated and scalable technology and service platform End-user compute Service Consumption model model • Assess Application Delivery and Management • Automation • Design Unified Apps Vertical • Orchestration VDI • Integrate Comms Dev/Ops COI • Self-service • Investment in customer portal capabilities • Orchestrate • On-demand • Manage Organic and via acquisition Foundation • Infrastructure / elastic Cloud management IT management Compute/Storage/LAN/WAN Modular Data Centres High-performance Network20
  • 21. Summary • Why we changed • How we encourage innovation • The investment priorities21
  • 22. Thank [email protected]© 2011 Colt Technology Services Group Limited. All rights reserved