Our Brand

Bookmark and Share

At Colt, our vision, mission and values drive everything we do. These are more than just words; they’re the beliefs and actions that will make a real difference to our customers. They are also the foundations on which our business has been built, and the principles by which we operate.


Our vision

Our vision is our ultimate goal:

Trusted by all to be the leading information delivery platform

Our mission

Our mission sets out how we will achieve our vision:

We make a real difference to our customers’ business, through:

  • best in-class customer experience; 
  • truly integrated computing and networking services;
  • exceptional people who always deliver

Our values

Our values guide our behaviours and every day decisions, because we believe that doing things in the right way is as important as getting things done. We place our customers at the heart of everything we do. We’ve trained our people to make smart decisions and empowered them to move fast in implementing them. Above all we’ve developed a culture where, driven by ideas, performance and belief, we will go further to ensure the success of our customers.

Colt Icons_Customer

Customer: We deliver an exceptional customer experience every time

We look at the world through the eyes of our customers – external and internal. We work hard to understand their needs, we ask ourselves “does this make my customer’s experience better?” And we focus on the things that do.

Colt Icons_Ownership

Ownership: We take ownership of our actions and our company’s commitments

We care about our business. We care about what our customers think of us, we care about the money we spend and we care about results. We take personal responsibility for our actions, we always focus on improvements, we do work we are proud of, we deliver on our promises and we keep going until the job is done.


Colt Icons_Leadership


Leadership: We demonstrate leadership, always striving to be the best at whatever we do

We want to be the leading information delivery platform and that means we must lead – in service, in products and solutions, in customer intimacy and in the speed of our actions. We try new things without fear.  We create opportunities for our colleagues to move things forward. We give them the opportunity to develop. We are decisive. We celebrate great performance.


Colt Icons_Teamwork
Teamwork: We put teamwork at the heart of our business, working with others to achieve success

We focus on the “we” rather than the “I”. We work with customers, colleagues and suppliers to deliver results. We trust each other, we are open and honest, we say what we really mean in a constructive way and we build relationships that last. We are proud of our diversity and respect each other’s cultural differences. Together we get things done.

Our brand

Our brand sets us apart from our competitors. At the heart of our brand sits our ‘Driven’ personality. This represents faster connectivity and our responsiveness to customers’ needs. Being driven means going further in our commitment to customers, developing new ways of moving their business forward. Our driven personality is made up of three core attributes:

Bright – We’re an energetic and creative business that’s driven by ideas. We’re restless and passionate about finding innovative and Smarter solutions for our customers.

Accelerating – We’re ambitious and driven by performance. We constantly strive to move our business forward by focusing on delivering ever faster and more dynamic solutions.

True – Driven by our beliefs and values, we’re true to our customers. We’re authentic, trustworthy and confident of our ability, and are willing to go further for our customers.
 

About Us

Please choose your country

cancelCancel Continue
Home> About Us> Our Brand