MSDN Subscriptions Customer Service Centers
MSDN Customer Service Centers can assist you with topics including new orders or renewing a subscription, activating your subscription, billing, managing subscriptions under a Volume Licensing agreement, access to Subscriber Downloads, and more.
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BizSpark | DreamSpark | Partner Network
Quick Links:
North America | Europe, Middle East, and Africa | Latin America | Japan | Asia Pacific
North America
Contact Hours: 5:30 a.m. to 5:30 p.m. Pacific Time, Monday – Friday, except holidays
Languages Supported: English
Europe, Middle East, and Africa
Contact Hours: 9:00 a.m. to 6:00 p.m. (8:30 a.m. to 5:00 p.m. Russian Federation) Central European Time, Monday – Friday, except holidays
Languages Supported: English, Dutch, French, German, Hebrew, Italian, Russian, Spanish, Swedish
Latin America
Contact Hours: 9:00 a.m. to 6:00 p.m., Monday – Friday, except holidays
Languages Supported: English, Spanish, and Portuguese
Japan
Contact Hours: 9:00 a.m. - 5:30 p.m., Monday – Friday, except holidays
Languages Supported: Japanese
| Country/region |
Telephone |
E-mail |
Chat |
|
Japan
|
Tel: 0120-750052
Fax: 0120-542422 |
MSDN: Web Form
BizSpark: Web Form |
Japanese
|
Asia-Pacific
Contact Hours: 9:00 a.m. to 6:00 p.m., Monday – Friday, except holidays
Languages Supported: English for Australia, New Zealand, and India; Traditional Chinese for Taiwan; English, Simplified Chinese, and Korean for others
| Country/region |
Telephone |
E-mail |
Chat |
|
Australia
|
13 20 58 (Option 3)
+61 2 98702200 |
[email protected]
|
English
|
|
India, Bangladesh, Nepal, Sri Lanka, Maldives & Bhutan
|
1800 102 1100 (Toll Free number – Accessible from anywhere in India from Airtel land line and mobile phone)
1800 111100 (Toll Free number – Accessible from 36 cities in India from MTNL/BSNL landline)
+91 80 40103000 (Toll number – Accessible from anywhere in the world from any telecom service provider that provides access to India)
|
[email protected]
|
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New Zealand
|
0800 800 004 (Option 3)
+61 2 98702200 |
[email protected]
|
| Country/region |
Telephone |
E-mail |
Chat |
|
Hong Kong SAR
|
+852 2989-9006
Fax: +852 2989 6399 |
[email protected]
|
Chinese (simplified)
Chinese (traditional)
English
Korean
Thai
|
|
Indonesia
|
Toll free: 62 21 5155151 (in Jakarta)
Toll free: 0 800 120 1201 (outside Jakarta)
Toll: 001803 8529432
Fax: +65 6324 6181 |
[email protected]
|
|
Korea
|
Toll free: 080-605-0880
Fax: +65 6324 6181 |
[email protected]
|
|
Malaysia
|
Toll: 001800 6427 6738
Toll free: 1800 886295
Fax: 1800 806 083 |
[email protected]
|
|
People's Republic of China
|
800-819-0550 / 400-620-0550
Fax: +86 21-26037547 |
[email protected]
|
|
Philippines
|
Toll free: 1800 14410158
Toll: 001800 6427 6738
Fax: +65 6324 6181 |
[email protected]
|
|
Singapore
|
Toll free: 800 8523543
Toll: 001800 6427 6738
Fax: +65 6324 6181 |
[email protected]
|
|
Thailand
|
Toll free: 01800 4410560
Toll: 001 800 6427 6738
Fax: 001 800 656475 |
[email protected]
|
|
Vietnam
|
Toll free: 844 3 935 1053
Fax: +65 6324 6181 |
[email protected]
|
| Country/region |
Telephone |
E-mail |
Chat |
|
Taiwan
|
Toll free: 0800-00-88-33 (press 2, 7, 1)
Toll: 02 2999-8833 (press 2, 7, 1)
Fax: 0800-00-88-33 (press 7) |
[email protected]
|
Chinese (traditional)
|
