here is my ServiceItem_Summary view:
However when I try to create a rollup summary in Case, my newly added field NonWarrantedServiceType is not showing up in the Field to Aggregate drop down. Do you know why?
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Formula fields are not available for Roll up summaries. If you need to roll up this field, what I would recommend is a workflow that copies the formula value to a text or numeric field. Then, roll that field up. |
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