Traditional telephone lines and calls

High quality, low cost

Make and receive high quality voice and data calls to and from local, national, international, non-geographic and mobile numbers.

Have you experienced any of the following:

• Paying above market rates for calls?
• Low quality voice services?
• Dealing with multiple vendors?

If your organisation relies upon the volume and quality of your outbound calls, then these issues are more than simply a nuisance – they are a serious threat to your business.

Assured quality
Our highly resilient pan-European fibre-optic network spans 22 countries. Link to our network and you can make and receive high quality voice and data calls to and from local, national, international, non-geographic and mobile numbers.

The Colt network has no voice compression, ensuring excellent call quality. Our centralised SLA assures superior service delivery at all times.

Control your costs
Wherever you are in Europe, Colt can offer you attractive rates for your local, national and international business telephony, thanks to our extensive network coverage and direct interconnection agreements with the world’s largest telecom operators.

We can offer you a traditional “cents/minute” package, or a flat fee deal – see our Voice Freedom pricing package for more. As your sole provider for Europe, Colt can simplify your billing and budgetary control.

Colt Voice Line
For sites generating large amounts of telephony traffic, we offer a direct connection to the voice network. And you can bring your existing telephone numbers with you.

We can offer you a variety of resilience options. For example: hosting your service on more than one switch; or diverse access paths; or disaster recovery .

Voice Connect
For smaller sites, we will carry your calls using carrier pre-selection (CPS) or carrier selection (call-by-call). In the UK and France we can also manage the line for you (Wholesale Line Rental).

Easy to make the switch

You can start using Voice Connect without any additional investment, number changes, or disruption to calls. If you’re in the UK and have BT lines, you can arrange for Colt to manage your existing lines as well as your calls, further simplifying your call administration (for the rest of Europe, Colt Voice Connect is a calls-only service).

As a default, Colt provides Voice Connect via Carrier Pre-Selection (CPS), since this is the most reliable access method available. Implemented quickly and easily, Colt Voice Connect leaves the local physical infrastructure untouched - your local (PTT) exchange is simply programmed to route your calls via Colt, using our fibre network spanning 22 European countries. This ensures that none of your connections are interrupted or lost during the (short) transition, and delivers the added benefit of carrying your calls via a network providing an annual service availability of 99.95%.

Virtually all types of lines are compatible with CPS and we can usually organise the change-over with a simple order. If you have Least Cost Routing installed, this must be either re-programmed (call-by-call) or removed before the Voice Connect (CPS) service is activated. With Colt Voice Connect in place, you can make calls to local, national, international and non-geographic numbers, as well as mobiles.

Colt Voice Connect not only provides a consistently high level of service across Europe, including 24/7 monitoring and support, but also offers you flexible reporting options. You can choose to receive information on the time, duration, destination and cost of every call from every site, as well as summaries of the total number of calls and minutes per destination.

In certain countries, some calls may not be routed via the Colt network, and some variations may exist in CPS provision.

You can also benefit from Colt Voice Connect via carrier selection (call-by-call), using a simple country-specific access number for selective use or for programming an LCR application or PBX.
 

Call Analyser

Call Analyser is a reporting and analysis tool that enables you to create reports that cover all your billed and rated traffic. It's easy to generate user-friendly graphs that tell a simple story and can be presented as an Excel or PDF document to your colleagues or management.

We send you software that can be loaded onto any PC, and each month you can use it to get all the necessary data from our online portal. Call Analyser enables you to make the most of the service you've bought from Colt.