Enterprise Architecture Implementation And The Open Group Architecture Framework (Togaf)

Enterprise Architecture and TOGAF (The Open Group Architecture Framework) Alan McSweeney

Objectives • To provide an overview of the importance of Enterprise Architecture and to provide an overview of The Open Group Architecture Framework (TOGAF) version 9 concepts and structure January 27, 2010 2

Agenda • Enterprise Architecture • The Open Group Architecture Framework (TOGAF) • Using TOGAF Effectively • Establishment of an Enterprise Architecture Function January 27, 2010 3

Enterprise Architecture January 27, 2010 4

Enterprise Architecture • The phrase “Enterprise Architecture” was first used in 1987 by John Zachmann in an IBM Systems Journal article titled “A Framework for Information Systems Architecture” (see http://www.zachmaninternational.com/images/stories/ibmsj2603e. pdf) • Intended to address two problems − System complexity - organisations were spending more and more money building IT Systems − Poor business alignment - organisations were finding it more and more difficult to keep increasingly expensive IT systems aligned with business needs • The cost and complexity of IT Systems have exponentially increased while the chances of deriving real value from the systems has decreased January 27, 2010 5

Key Messages Relating to Enterprise Architecture • IT-business alignment has never been so important • Alignment must be pursued in the context of understanding business processes and priorities • Service-orientation is not just for applications • Service contracts are not just about function: they encapsulate and communicate business priorities to IT delivery organisations • Enterprise architecture needs to be more inclusive, sophisticated, flexible and integrated • IT governance models must take all this into account January 27, 2010 6

Business Pressures are Driving Business and IT Change • Globalisation − Customers, partners, suppliers and greater competition − Connectedness driving value chains • Transparency − Industry regulations, consumer pressure and competition driving openness • Service focus − Differentiation and shareholder value increasingly derived from service experience • Challenging Economic Circumstances − Need to cut costs and demonstrate real savings − Justify technology investments • Consolidation − Mergers, acquisitions, takeovers of failing companies • Regulation − Increased regulation and governance - business is turning to IT to help and IT struggling to respond in many cases • Business and Technology Changes − IT becoming commoditised - growth of standards-based technology means that proprietary solutions provide less differentiation − Speed of technology change − Outsourcing where the right outsourcing decisions require an understanding of how systems contribute to the business January 27, 2010 7

IT Too Often Fails to Support Changes Effectively • Technology integration is costly, risky and complicated • Information is everywhere but getting access to the right information at the right time is very difficult • Modifying system behaviour takes too long and changes are difficult to communicate and implement effectively • Much of IT system and operations expenditure is bloated and fixed where operations run with excess redundant capacity • IT seen as a cost centre and not a source of business value January 27, 2010 8

Business and IT Responses to Misalignment • IT Response to the Business • Business Response to IT − Become more precise and defensive − Faced with seemingly arbitrary − Create technology standards that can standards, not uncommon for the appear arbitrary to the business business to go its own way and − Require elaborate time consuming develop applications in isolation from development processes and detailed IT documentation for new systems and − Not involve IT in decisions that will changes to existing systems impact IT − While IT believe that they are imposing − Leads to further chaos and a formal discipline on a chaotic system, complexities within the enterprise that the business could only see that these interferes with the ability of the strict requirements stifle innovation business to get services from the IT and make it difficult for the business to organisation be agile in response to sometimes rapidly changing market requirements January 27, 2010 9

Basis for Enterprise Architecture • IT systems are: − Unmanageably complex and costly to maintain − Hindering the organisation's ability to respond to business and economic changing environment − Not integrated • Mission-critical information consistently out-of-date and/or actually incorrect • A culture of distrust between the business and technology functions of the organisation • Unmanaged complexity in IT landscape leads to greater cost and less flexibility − Issues include lack of standards, redundant applications, multiple platforms, and inconsistent data − Enterprise architecture defines a set of tools and methods to address this complexity − While benefits of Enterprise Architecture are generally understood, measuring value has been a challenge • No easy answer but Enterprise Architecture approach is really worth considering January 27, 2010 10

Issues in Developing Enterprise Architecture • Issue 1 - Concentrate on the Plan − Focus too intently on analysis and strategy − Avoid committing to implementing solutions − Architecting inhibits value delivery • Issue 2 - Jumping to the Solution − Engineering solutions and data implementation − Technology has difficulty aligning with enterprise − Reinforces gap between business and IT • Challenge is to balance evolving strategy, goals, constraints with technology solutions January 27, 2010 11

Why Enterprise Architecture • Enterprise Architecture is part of a continuum and not a project − Emerging technologies influence direction of architecture − Must be subject to change management and governance − Enterprise Architecture and IT governance should be considered together • Principles of architecture should override IT hype and transient technology − SOA may be dormant but services and an architectural component continues − Cloud computing is just another step along the IT/Architectural evolution and another perspective on the future state • Need better understanding of integration of enterprise and solutions architecture • Enterprise Architecture is about achieving a common language between business and IT • Enterprise Architecture driven out of the business strategy provides the enterprise with the highest degree of alignment between the business and IT • The concept of Enterprise Architecture has expanded well beyond the traditional notion of technology architecture − Now the architecture of the whole enterprise January 27, 2010 12

Business and IT Alignment • It is not just about alignment – it is about collaboration Business • Business and IT must Influence collaborate to create an Investment Business environment in which Delivery Change by Seek Solutions in Collaboration of IT Identifying investment in IT and Information From IT Technology Services Opportunities Available From delivery of IT services Technology Changes reflect business priorities • Business decisions take IT account of the IT implications and needs of those decisions • IT and business must collaborate as equals January 27, 2010 13

Enterprise Architecture - Achieving a Common Language Between Business and IT • IT-business alignment requires collaboration between the business and the IT organisation to align investment and delivery with business goals and to manage business and technology change • A common, agreed representation of business activity and goals • A common, agreed view of how current and future IT provides structured support to the business • Key requirements and deliverables: − Investment prioritised in terms of business need − Systems that deliver value to the business − Clear direction from the business about focus, strategy − Collaborative approach to implementing business change January 27, 2010 14

Enterprise Architecture and Strategy • Provides the fundamental technology and process structure for an IT strategy • Provides a strategic context for the evolution of enterprise IT systems in response to the constantly changing needs of the business environment • Allows individual business units to innovate safely in their pursuit of competitive advantage within the context of an integrated IT strategy • Enterprise Architecture is designed to ensure alignment between the business and IT strategies, operating model, guiding principles, and the software development projects and service delivery • By taking an enterprise-wide, perspective across all the business services, business units, business processes, information, applications and technology, Enterprise Architecture ensures the enterprise goals and objectives are addressed as a whole way across all the system acquisition/application development projects and their deployment into production • Organisations use a business strategy driven architecture approach that focuses on translating the key components of the business strategy into a future state vision and an architecture road map they can implement • Enterprise architecture is integrated with other strategic planning disciplines, such as programme/project and application portfolio and management • Enterprise Architecture ensures that the long-term vision of the business is preserved as the enterprise builds new business capabilities and improves on old ones January 27, 2010 15

Elements of Enterprise Architecture • Analysis tool: − To provide abstraction and modeling capabilities at all levels and perspective of the enterprise architecture − To clearly plot the key relationships and dependencies between the business services, business processes, applications and technology • Planning tool: − To translate strategic thinking into architecture roadmap of future development and integration • Decision-making tool: − To provide a framework for evaluating, selecting and justifying strategic development options and architecture decisions • Design tool: − To provide the required support, in the form of industry best practice design approaches, patterns, guidelines, and reference models • Change management tool: − To provide a framework for synchronising and coordinating development activities across multiple development projects and initiatives • Governance tool: − To provide a sole architecture design authority and a master repository for the target enterprise architecture, and a single architectural blueprint of principles, standards, patterns, policies, guidelines, reference models, reusable assets and templates • Alignment tool: − To provide an essential bridge between business strategy and IT delivery, and to furnish business managers with a non-technical over view of the enterprise architecture and how it supports the operating model January 27, 2010 16

Enterprise Architecture Development and Implementation Process Architecture Vision Architecture Business Change Architecture Management Data Architecture Information Implementation Requirements Systems Governance Management Architecture Solutions and Application Architecture Migration Technology Planning Architecture Opportunities and Solutions January 27, 2010 17

Key Elements/Subsets of Enterprise Architecture • There are four key architectural subsets of an overall enterprise architecture − Business/Business Process Architecture - this defines the business strategy, governance, organisation, and key business processes − Data and Information Architecture - this describes the structure of an organisation's logical and physical data assets and data management resources − Solutions/Applications Architecture - this kind of architecture provides a blueprint for the individual application systems to be deployed, their interactions, and their relationships to the core business processes of the organisation − Technology and Infrastructure Architecture - this describes the logical software and hardware capabilities that are required to support the deployment of business, data, and application services and includes IT infrastructure, middleware, networks, communications, processing, standards, etc. January 27, 2010 18

Issues in Key Elements/Subsets of Enterprise Architecture • High variability and lack of standardisation across Business and business units (such as ERP templates), driven by Business Process Architecture changes in business strategy, governance, organisation and process • Inconsistent data definitions, multiple databases, Data and releases and configurations which result in Information duplication of licenses, duplicate and inconsistent Architecture information, complexity in testing • Multiple vendors, multiple instances and versions Solutions and which add complexity in procurement, Applications Architecture development and release management, resulting in higher costs and longer time to market • Multiple operating environments, multiple Technology and hardware vendors and types, leading to higher Infrastructure maintenance and personnel costs, greater Architecture instability and time-to-fix January 27, 2010 19

Enterprise Architecture Frameworks • Advantages • Potential Disadvantages − The frameworks give us a useful − Frameworks evolved from the language for communicating and creation or change of transactional sharing ideas about how IT information processing systems systems can/should support − Real world of IT and business are business needs much more complex − Provides a process to assist − Frameworks are idealised versions development of Enterprise of creating Enterprise Architecture Architecture and ensures all and need to be customised to suit aspects are addressed an individual organisation’s needs − Methodologies like the TOGAF ADM provide templates for Enterprise Architecture development work − Facilitate collaboration and communication and describing the process of Enterprise Architecture January 27, 2010 20

Enterprise Architecture Process • Enterprise Architecture is an iterative process that produces four major deliverables − A future-state Enterprise Architecture reference model that realises the business strategy − Current-state Enterprise Architecture model − A gap analysis that identifies the shortfalls of the current state in terms of its ability to support the strategies of the enterprise − An Architecture Roadmap that defines the initiatives required to migrate from the current state into the future state January 27, 2010 21

Benefits of Enterprise Architecture • Align IT and business for planning and execution purposes • Optimise resources - technology, people and processes • Increase business interoperability • Reduce complexity in IT infrastructure • Improve business agility to support dynamic change • Drive re-usability of architecture models and best practices • Streamline informed decision making • Standardise IT for cost effective delivery of services • Eliminate duplication and redundancy and reduce cost of ownership and return on investment • Reduce risks for future investment • Faster, simpler and cheaper procurement • Manage information/data and knowledge as a corporate asset • Manage change based on a clear understanding of its impact January 27, 2010 22

Risks of No Enterprise Architecture • Inability to rapidly respond to challenges driven by business changes • Lack of commonality and consistency due to the absence of standards • Lack of focus on enterprise requirements • Lack of common direction and savings due to synergies • Incomplete visibility of the current and future target enterprise architecture vision • Inability to predict impacts of future changes • Increased gaps and architecture conflicts • Dilution and dissipation of critical information and knowledge of the deployed solutions • Rigidity, redundancy and lack of scalability and flexibility in the deployed solutions • Lack of integration, compatibility and interoperability between applications • Complex, fragile and costly interfaces between applications • Fragmented and ad hoc software development driven by a tactical and reactive approach January 27, 2010 23

Struggle With Enterprise Architecture Investments • The challenge − Longer term payback than competing business projects − Rationale for technical decisions difficult to communicate − Impact of investments are difficult to measure − Investment approaches are often complex and different (applications, infrastructure) • The value of getting it right − Too little, on the wrong things – operating costs increase as technology becomes old, hard to support, overly complex and inefficient − Too much – IT becomes bloated and inefficient, building components that are not properly utilised January 27, 2010 24

Enterprise Architecture and Change Management • One significant value of Enterprise Architecture is its ability help organisations deal with complexity and change • Greater the complexity and the greater the envisioned change, the greater will be the Enterprise Architecture value to facilitate that change • Readily available descriptive representations of the organisation • Ability to unify and integrate business processes across the organisation • Ability to unify and integrate data across the organisation • Increased flexibility of the organisation to link with external partners • Increased agility by reducing complexity • Reduced solution delivery time and development costs by maximising reuse of enterprise models • Ability to create a common vision of the future shared by the business and IT communities that ensures continuous business/IT alignment January 27, 2010 25

The Open Group Architecture Framework (TOGAF) January 27, 2010 26

Introduction to TOGAF • TOGAF is a framework - a detailed method and a set of supporting tools — for developing an enterprise architecture − TOGAF is not itself an architecture • Architecture design is a technically complex process and the design of mixed, multivendor architectures is particularly complex • TOGAF plays an important role in helping to demystify and reduce the risk in the architecture development process • TOGAF provides a platform for adding value and enables users to build genuinely open systems-based solutions to address their business issues and needs • Because TOGAF has a detailed implementation framework, the project to implement it and the associated time and cost can be defined more exactly • Framework can be customised to suit the requirements of the organisation • TOGAF has a broad coverage and a business focus and seeks to ensure that IT delivers what the business needs • TOGAF focuses on both the “what” and the “how” January 27, 2010 27

TOGAF V9 • This material is based on TOGAF V9 • Intended to be an introduction to and give a flavour of TOGAF V9 • Not a substitute for the complete TOGAF - http://www.opengroup.org/togaf/ • Very (too) comprehensive – must be adapted to suit organisation needs, especially where some for of de facto Enterprise Architecture already exists and needs to be validated/refreshed/enhanced January 27, 2010 28

TOGAF Architecture Development Method (ADM) Cycle Preliminary • Iterative over the whole process and between phases - for each iteration, decide: A. Architecture − The breadth of coverage of Vision the organisation to be H. Architecture B. Business Change defined Management Architecture − The level of detail to be defined − The extent of the time G. C. Information period aimed at, including Requirements Implementation Systems Management Architecture the number and extent of Governance any inter mediate time periods • Can be used to populate the F. Migration D. Technology Foundation Architecture of Planning Architecture an organisation E. Opportunities and Solutions January 27, 2010 29

TOGAF Architecture Development Method (ADM) Detailed Structure January 27, 2010 30

Adapting Architecture Development Method Cycle • Generic method for architecture development • Designed to deal with most system and organisational requirements • Can be modified or extended to suit specific needs • Review components for applicability and then tailor them as appropriate to the circumstances January 27, 2010 31

Enterprise Architecture • Enterprise architecture provides a strategic, top-down view of an organisation to enable executives, planners, architects, and engineers to coherently co-ordinate, integrate, and conduct their activities • Enterprise architecture framework provides the strategic context for this team to operate within • Developing the enterprise architecture is not a solitary activity and the enterprise architects need to recognise the interoperability between their frameworks and the rest of the business January 27, 2010 32

Architecture Domains Business and Business Process Architecture Technology and Data and Infrastructure Information Architecture Architecture Application And Solution Architecture January 27, 2010 33

Architecture Governance • Architecture artefacts held in the Architecture Repository • Architecture Board ensures the method is being applied correctly across all phases of an architecture development iteration • Management of all architectural artifacts, governance, and related processes should be supported by a controlled environment • Main information areas managed by a governance repository should contain the following − Reference Data − Process Status - information regarding the state of any governance processes − Audit Information - records all completed governance process actions - key decisions and responsible personnel January 27, 2010 34

Four Dimensions that Define the Scope of the Architecture • Enterprise Scope and Focus − How much should the full extent of the enterprise should the architecting effort cover • Architecture Domains − Which of the four architecture domains - business, data, application, technology - should be covered • Vertical Scope or Level of Detail − What level of detail should the architecting effort encompass • Time Period − What is the architecture needed and what time is available • Very important to explicitly define and understand as these dimensions affect all subsequent effort January 27, 2010 35

Reasons for Limiting the Scope of the Architecture • Reducing the scope of the architecture from a top-down, all-inclusive architecture description encompassing all four architecture domains − Limiting the scope of the architectural activity − Authority of the team producing the architecture − The objectives and stakeholder concerns to be addressed within the architecture − The availability of people, finance, and other resources January 27, 2010 36

Dimensions - Enterprise Scope and Focus • Need to decide on the focus of the architecture exercise, in terms of the breadth of overall organisation activity to be covered (which specific business sectors, functions, business units, geographical areas, etc.) • Complex architectures are hard to manage, not only in terms of the architecture development process itself, but also in terms of getting buy-in from large numbers of stakeholders • Take federated architecture approach consisting of independently developed, maintained, and managed architectures that are subsequently integrated within a meta-architecture framework − Need to identify common architectural components, and management of the common elements between federated components January 27, 2010 37

Approaches to Federated Architecture Development • Vertical • Horizontal − Each business/organisational unit has − Cross-functional architectural domains its own enterprise architecture with all − Each architecture domain - business, four architecture domains - business, data, application, technology - covers data, application, technology the full extent of the organisation − Separate, multi-domain architectures can be developed with a view to subsequent integration or can be implemented on their own Architecture Technology Technology Application Application Business Business Data Business Unit Business Unit Business Unit Cross Functional Domains Business Unit Business Unit Business Unit Architecture Cross Functional Domains Technology Technology Application Application Business Business Architecture Architecture Architecture Data Data Technology Technology Technology Application Application Application Application Application Application Technology Technology Business Business Business Business Business Business Data Data Data Data January 27, 2010 38

Enterprise Scope and Focus • Having a single enterprise architecture can be very difficult • Practical and realistic solution can involve having a number of different architectures existing across the organisation • Need to manage and take advantage of federated architectures • Implement a governance framework January 27, 2010 39

Dimension - Architecture Domains • Complete enterprise architecture should address all four architecture domains - business, data, application, technology • May not be resources to build a top-down, all-inclusive architecture description encompassing all four architecture domains • Architecture descriptions are normally be built with a specific purpose so focus on the domain - business, data, application, technology - underlying the need January 27, 2010 40

Dimension - Vertical Scope or Level of Detail • Assess and agree the appropriate level of detail to be captured, based on the intended use of the enterprise architecture and the decisions to be made based on it • Ensure consistent level of detail be completed for each architecture domain - business, data, application, technology • Determine future uses of the architecture − Can be structured to accommodate future tailoring, extension, or reuse − Detail of the enterprise architecture needs to be sufficient for its purpose and no more January 27, 2010 41

Dimension - Time Period • Split Target Architecture into two (or more) stages − Develop Target Architecture descriptions for the overall system, demonstrating a response to stakeholder objectives and concerns for a longer timeframe − Develop one or more ‘Transition Architecture descriptions incrementally converging on the Target Architecture • Target Architecture requires periodic review and update according to evolving business requirements and developments in technology • Transition Architectures are incremental and should not evolve during the implementation phase of the increment January 27, 2010 42

Architecture Development Methodology (ADM) Structure Architecture Development Methodology (ADM) C. Information H. Architecture A Architecture B. Business D. Technology E. Opportunities F. Migration G. Implementation Preliminary Systems Change Vision Architecture Architecture and Solutions Planning Governance Architecture Management Objectives • Each ADM phase has the same Approach Elements structure: − Objectives Inputs − Approach − Inputs Steps − Steps − Outputs Output January 27, 2010 43

Preliminary Phase - Objectives • To review the organisational context for conducting enterprise architecture exercise • To identify the sponsor stakeholder(s) and other major stakeholders impacted by the directive to create an enterprise architecture and determine their requirements and priorities from the enterprise • To ensure that everyone who will be involved is committed to success • To enable the architecture sponsor to create requirements for work across the affected business areas • To identify and scope the elements of the organisation affected by the business directive and define the constraints and assumptions (particularly in a federated architecture environment) • To confirm a governance and support framework that will provide business process and resources for architecture governance • To select and implement supporting tools and other infrastructure to support the architecture activity • To define the architecture principles that will for m part of the constraints on any architecture work January 27, 2010 44

Preliminary Phase - Overview Preliminary Phase Approach Elements Inputs Steps Outputs Reference Materials External Scope the Organisation Units Enterprise to the Enterprise Impacted Confirm Governance and Organisational Context Non-Architectural Inputs Support Frameworks Define and Establish Requirements for Architectural Inputs Enterprise Architecture Architecture Work Team and Organisation Identify and Establish Principles Architecture Principles Select and Tailor Management Frameworks Architecture Framework(s) Relating the Management Implement Architecture Frameworks Tools Planning for Enterprise Architecture Maturity January 27, 2010 45

Preliminary Phase - Approach Overview • Define the where, what, why, who, and how to do architecture − Defining the organisation − Identifying key drivers and elements in the organisational context − Defining the requirements for architecture work − Defining the architecture principles that will inform any architecture work − Defining the framework to be used − Defining the relationships between management frameworks − Evaluating the enterprise architecture maturity − When using an iterative process for architecture development, the activities within the • When using an iterative process for architecture development the Preliminary phase may be repeated a number of times in order to ensure that the customised framework is suitable to address the specific architecture problem January 27, 2010 46

Preliminary Phase - Approach - Enterprise • Key challenge of enterprise architecture is scope • Enterprise architecture can be considered a strategic planning asset that is becoming increasingly an integral part of business management • Scope will determine those stakeholders who will derive most benefit from a new or enhanced enterprise architecture • Sponsor is important to ensure that the resulting activity has resources to proceed and the support of the business management January 27, 2010 47

Preliminary Phase - Approach - Organisational Context • To make effective and informed decisions about the framework for architecture to be used within the organisation, it is necessary to understand the context surrounding the architecture framework − Commercial models for enterprise architecture − Budgetary plans for enterprise architecture − Key issues and concerns of stakeholders − Business imperatives, strategies, principles, goals, and drivers − Processes that support execution of change and operation of IT • Project management and project portfolio management • Systems management • Business analysis and design • Application, technology and information portfolio management − Baseline architecture landscape − Level of formality and rigor to be applied − Touchpoints with other organisations, processes, roles, and responsibilities January 27, 2010 48

Preliminary Phase - Approach - Requirements for Architecture Work • Business imperatives behind the enterprise architecture drive the requirements and performance metrics for the architecture work • Imperatives should be sufficiently clear so that the preliminary phase can scope the business outcomes and resource requirements and define the outline business information requirements and associated strategies of the enterprise architecture work to be done January 27, 2010 49

Preliminary Phase - Approach - Principles • Definition of architecture principles is key to the development of an enterprise architecture • Architecture work is informed by business principles as well as architecture principles − Architecture principles are normally based in part on business principles − Defining business principles usually lies outside the scope of the architecture function • Set of architecture principles should refer to business principles, business goals and strategic business drivers defined elsewhere within the organisation • Issue of architecture governance is closely linked to that of architecture principles • Those responsible for governance will also usually be responsible for approving the architecture principles and for resolving architecture issues January 27, 2010 50

Preliminary Phase - Approach - Management Frameworks • TOGAF Architecture Development Method (ADM) is a generic method • Must co-exist with and enhance the operational capabilities of other management frameworks that are present within the organisation • Types/groups of frameworks include − Business Capability Management - determine what business capabilities are required to deliver business value including the definition of return on investment and the requisite control/performance measures − Portfolio/Project Management Methods - determine how a company manages its change initiatives − Operations Management Methods - describe how a company runs its day-to-day operations, including IT − Solution Development Methods - formalise the way that business systems are delivered in accordance with the structures developed in the IT architecture • During architecture implementation must be aware of its impact on the whole organisation • Preliminary phase involves doing work needed to adapt the ADM to define an organisation-specific framework January 27, 2010 51

Preliminary Phase - Approach - Management Frameworks Business Capability Management Frameworks Architecture Project/Portfolio Solution Development Management Development Method Frameworks Frameworks Operations Management Frameworks January 27, 2010 52

Preliminary Phase - Approach - Relating the Management Frameworks • There are dependencies between the various frameworks and business planning activity that incorporates the organisation’s strategic plan and direction − Enterprise Architecture provides a structure for all of the organisation initiatives − Portfolio Management Framework delivers the components of the architecture − Operations Management Framework supports incorporation of these new components within the corporate infrastructure − Solution Development Framework used to plan, create, and deliver the architectural components specified in the portfolio and project charters • Enterprise architecture structures the business planning into an integrated framework that regards the enterprise as a system or system of systems January 27, 2010 53

Preliminary Phase - Approach - Relating the Management Frameworks Capacity Planning Business Business Enterprise Planning Direction Architecture Architecture Governance Resources Solution Runs the Structured Development Enterprise Direction Architecture Direction Project Management Governance Project/ Operations Delivers Portfolio Management Management Delivers January 27, 2010 54

Preliminary Phase - Approach - Planning for Enterprise Architecture/Business Change Maturity Evaluation • Capability Maturity Models (CMM) are useful ways of assessing levels of maturity to implement Enterprise Architecture/Business • The actual levels of maturity provide a strategic measure of the organisation’s ability to change, as well as a series of sequential steps to improve that ability • Good enterprise architecture maturity model covers a wide range of enterprise characteristics, both business and technical January 27, 2010 55

Enterprise Architecture Maturity Evaluation - Key Capabilities Capabilities Framework of standards, templates and specifications for organising and Architecture Framework presenting business and technical architecture components Methodology for defining, developing and maintaining architecture Architecture Processes components Practices Principles, decision rights, rules and methods to drive architecture Architecture Governance development and alignment in the organisation Defining, measuring and communicating the value / impact of architecture Architecture Value to the business Using architecture principles and blueprints to align business needs with IT Strategic Planning capabilities, define portfolio strategy / direction, and allocate resources Planning Defining vision and roadmap for various IT domains by anticipating Architecture Planning business needs and trends, and developing architecture components Organisation Defining, planning, and managing roles, responsibilities and skills for Structure and Skills architecture management People Communication and Managing communication and expectations with business and IT Stakeholder Management stakeholders interested in or influenced by architecture management January 27, 2010 56

Enterprise Architecture Maturity Evaluation - Key Capabilities and Maturity Levels Level 1 Level 2 Level 3 Level 4 Level 5 Prioritisation of project Architecture a key Business / IT planning Strategic Planning None Project-based portfolio based on input to joint enables efficiency, agility in roadmap Business / IT planning extended enterprise Limited vision and Architecture planning Continuous Includes extended Planning Architecture Planning Project-based roadmap process established improvement enterprise capabilities Project-based Central architecture Funded from efficiency Funding by margin on Funding by transaction Architecture Funding allocation fund gains services Limited framework - Covers Information and Consistently adopted Framework shared Architecture Framework None covers some process, but adoption not internally externally information consistent Defined processes Defined processes Defined processes with Project-based Defined processes Architecture Processes primarily focused on across business and IT clear ability to adapt and processes across IT domains infrastructure domains extend Practices Some review principles Shared governance Business / IT governance None / project- defined for some Defined IT governance Governance model with Business continuously improved to based components boards and processes and IT respond to change Defined and measured None / project- IT cost performance Business outcomes and IT Value and Measurement IT cost metrics business objectives, based metrics performance metrics performance metrics Organisation Structure No roles, Formal technology Formalised roles and Clear professional Pro-active development and Skills responsibilities roles within projects responsibilities career track with external input People Pro-active Communication and Key stakeholders Regular consultation communication and Collaboration with Project-based Stakeholder Management identified and informed with business feedback with extended enterprise business January 27, 2010 57

Preliminary Phase - Approach - Inputs • Non-Architectural Inputs − Board strategies and board business plans, business strategy, business principles, business goals, and business drivers − Major frameworks operating in the business such as portfolio/project management − Governance and legal frameworks, including architecture governance strategy, when preexisting − Budget for scoping project − Partnership and contract agreements − IT strategy • Architectural Inputs − Pre-existing models for operating an enterprise architecture capability can be used as a baseline for the Preliminary phase • Organisational Model for Enterprise Architecture • Existing Architecture Framework, if any • Existing architecture principles, if any • Existing Architecture Repository, if any January 27, 2010 58

Preliminary Phase - Approach - Steps 1. Scope the business units impacted 2. Confirm governance and support frameworks 3. Define and establish enterprise architecture team and structure 4. Identify and establish architecture principles 5. Select and tailor architecture framework(s) 6. Implement architecture tools January 27, 2010 59

Preliminary Phase - Step 1 - Scope the Business Units Impacted • Identify core business unit(s) — those who are most affected and achieve most value from the work • Identify non-core business unit(s) — those who will see change to their capability and work with core units but are otherwise not directly affected • Identify extended business unit(s) — those units outside the scoped enterprise who will be affected in their own enterprise architecture • Identify communities involved — those stakeholders who will be affected and who are in groups of communities • Identify governance involved, including legal and regulatory frameworks and geographies January 27, 2010 60

Preliminary Phase - Step 2 - Confirm Governance and Support Frameworks • Architecture framework is core to the architecture governance structure and guidelines that need to be developed • Understand how architectural material is brought under governance • Review existing governance and support models of the organisation and how they will need to change to support the newly adopted architecture framework • Assess, understand and agree architecture touch-points and likely impacts January 27, 2010 61

Preliminary Phase - Step 3 - Define and Establish Enterprise Architecture Team and Organisation • Determine existing enterprise and business capability • Conduct an enterprise architecture/business change maturity assessment, if required • Identify gaps in existing work areas • Allocate key roles and responsibilities for enterprise architecture capability management and governance • Define requests for change to existing business programs and projects • Scope new enterprise architecture work • Deter mine constraints on enterprise architecture work • Review and agree with sponsors and board • Assess budget requirements January 27, 2010 62

Preliminary Phase - Step 4 - Identify and Establish Architecture Principles • Architecture principles are based on business principles and are critical in setting the foundation for architectural governance • General rules and guidelines, intended to be enduring and seldom amended, that inform and support the way in which an organisation sets about fulfilling its mission • Need to define a set of architecture principles that is appropriate to the organisation − Business Principles − Data Principles − Application Principles − Technology Principles January 27, 2010 63

Architecture Principles - Sample Business Principles • These principles of information management apply to all business units within the organisation • Information management decisions are made to provide maximum benefit to the organisation as a whole • All business units in the organisation participate in information management decisions needed to accomplish business objectives • Enterprise operations are maintained in spite of system interruptions • Development of applications used across the organisation is preferred over the development of similar or duplicated applications which are only provided to a business unit • The architecture is based on a design of services which mirror real-world business activities comprising the organisation (or inter- organisation) business processes • Enterprise information management processes comply with all relevant laws, policies, and regulations • The IT function is responsible for owning and implementing IT processes and infrastructure that enable solutions to meet user-defined requirements for functionality, ser vice levels, cost, and delivery timing • The organisation’s Intellectual Property (IP) must be protected and this protection must be reflected in the IT architecture, implementation, and governance processes January 27, 2010 64

Architecture Principles - Sample Data Principles • Data is an asset that has value to the organisation and is managed accordingly • Users have access to the data necessary to perform their duties and therefore, data is shared across organisation functions and business units • Data is accessible for users to perform their functions • Each data element has a trustee accountable for data quality • Data is defined consistently throughout the organisation and the definitions are understandable and available to all users • Data is protected from unauthorised use and disclosure January 27, 2010 65

Architecture Principles - Sample Application Principles • Applications are independent of specific technology choices and therefore can operate on a variety of technology platforms • Applications are easy to use and the underlying technology is transparent to users, so they can concentrate on tasks at hand January 27, 2010 66

Architecture Principles - Sample Technology Principles • Only in response to business needs are changes to applications and technology made • Changes to the enterprise information environment are implemented in a timely manner • Technological diversity is controlled to minimise the cost of maintaining expertise in and connectivity between multiple processing environments • Software and hardware should conform to defined standards that promote interoperability for data, applications, and technology January 27, 2010 67

Preliminary Phase - Step 5 - Select and Tailor Architecture Framework(s) • Determine what, if any, tailoring is required • Tailoring should produce an agreed terminology set for description of architectural content • Tailor processes − Remove tasks that are already carried out elsewhere in the organisation − Add organisation-specific tasks such as specific checkpoints − Align the processes to external process frameworks and touchpoints • Tailor content structure and classification to allow adoption of third-party content frameworks and allow for customisation of the framework to support organisation- specific requirements January 27, 2010 68

Preliminary Phase - Step 6 - Implement Architecture Tools • Tools approach may be based on of standard office productivity applications, or may be based on a customised deployment of specialist architecture tools • Depending on the level of sophistication, the implementation of tools may range from a trivial task to a more complex solution implementation activity January 27, 2010 69

Preliminary Phase - Outputs • Organisational Model for Enterprise Architecture • Tailored Architecture Framework • Initial Architecture Repository • Restatement of, or reference to, business principles, business goals, and business drivers • Request for Architecture Work • Governance Framework January 27, 2010 70

Phase A: Architecture Vision - Objectives • To ensure that this evolution of the architecture development cycle has proper recognition and endorsement from the corporate management of the organisation and the support and commitment of the necessary line management • To define and organise an architecture development cycle within the overall context of the architecture framework, as established in the Preliminary phase • To validate the business principles, business goals, and strategic business drivers of the organisation and the enterprise architecture Key Performance Indicators (KPIs) • To define the relevant stakeholders, and their concerns and objectives • To define the key business requirements to be addressed in this architecture effort and the constraints that must be dealt with • To articulate an Architecture Vision and formalise the value proposition that demonstrates a response to those requirements and constraints • To create a comprehensive plan that addresses scheduling, resourcing, financing, communication, risks, constraints, assumptions, and dependencies, in line with the project management frameworks adopted by the organisation • To secure for mal approval to proceed January 27, 2010 71

Phase A: Architecture Vision - Overview Phase A: Architecture Vision Approach Elements Inputs Steps Outputs Reference Materials External to the General Establish the Architecture Project Enterprise Identify Stakeholders, Concerns, and Creating the Architecture Vision Non-Architectural Inputs Business Requirements Confirm and Elaborate Business Goals, Business Scenarios Architectural Inputs Business Drivers, and Constraints Evaluate Business Capabilities Assess Readiness for Business Transformation Define Scope Confirm and Elaborate Architecture Principles Including Business Principles Develop Architecture Vision Define the Target Architecture Value Propositions and KPIs Identify the Business Transformation Risks and Mitigation Activities Develop Enterprise Architecture Plans and Statement of Architecture Work and Secure Approval January 27, 2010 72

Phase A: Architecture Vision - Approach - General • Phase A starts with receipt of a Request for Architecture Work • Defines what is in and what is outside the scope of the architecture effort and the constraints that must be dealt with • Scoping decisions need to be made based on a practical assessment of resource and competence availability and the value that can realistically be expected to accrue to the organisation from the chosen scope of architecture work • Constraints will normally be informed by the business principles and architecture principles, developed as part of the Preliminary phase • Architecture principles that form part of the constraints on architecture work will normally have been defined in the Preliminary phase January 27, 2010 73

Phase A: Architecture Vision - Approach - Creating the Architecture Vision • Architecture Vision describes how the new capability will meet the business goals and strategic objectives and address the stakeholder concerns when implemented • Key tool to sell the benefits of the proposed capability to stakeholders and decision-makers within the organisation • Clarify and agree the purpose of the architecture effort • Clarify the purpose and demonstrating how it will be achieved by the proposed architecture development • Verify and understand the documented business strategy and goals • Provide a first-cut, high-level description of the Baseline and Target Architectures, covering the business, data, application, and technology domains − Outline descriptions are developed in subsequent phases January 27, 2010 74

Phase A: Architecture Vision - Approach - Business Scenarios • Business scenarios are methods for identifying and articulating the business requirements implied in new business capability to address key business drivers, and the implied architecture requirements − A business process, application, or set of applications that can be enabled by the architecture − The business and technology environment − The people and computing components (called actors) who execute the scenario − The desired outcome of proper execution • A good business scenario is representative of a significant business need or problem and enables the value of a solution to the organisation to be understood January 27, 2010 75

Phase A: Architecture Vision - Approach - Creating Business Scenarios Problem Identifying, documenting, and ranking the problem Identification driving the scenario Identifying the business and technical environment Environment Identification of the scenario and documenting it in scenario models Desired Objectives Identifying and documenting desired objectives Identification Human Identifying the human participants and their place in Participants Identification the business model Automated Identifying computing elements and their place in Participants Identification the technology model Identifying and documenting roles, Define Roles responsibilities, and measures of success per and Responsibilities actor, documenting the required scripts per actor, and the results of handling the situation Validate and Checking for fitness-for-purpose and Refine refining only if necessary January 27, 2010 76

Phase A: Architecture Vision - Approach - Creating Business Scenarios • A business scenario is Develop business scenario over iterative phases of gathering, analysing, and reviewing the information • In each phase, each of the steps above is successively extended • Refinement step involves deciding whether to consider the scenario complete and go to the next phase or whether further refinement is necessary January 27, 2010 77

Phase A: Architecture Vision - Approach - Creating Business Scenarios Gather Analyse Review Problem Problem Problem Identification Identification Identification Environment Environment Environment Identification Identification Identification Desired Desired Desired Objectives Objectives Objectives Identification Identification Identification Human Human Human Participants Participants Participants Identification Identification Identification Automated Automated Automated Participants Participants Participants Identification Identification Identification Define Roles Define Roles Define Roles and and and Responsibilities Responsibilities Responsibilities Validate and Validate and Validate and Refine Refine Refine January 27, 2010 78

Phase A: Architecture Vision - Inputs • Reference Materials External to the Enterprise • Non-Architectural Inputs − Request for Architecture Work − Business principles, business goals, and business drivers • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Re-use requirements • Budget requirements • Requests for change • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content • Architecture principles • Configured and deployed tools − Populated Architecture Repository - existing architectural documentation (framework description, architectural descriptions, baseline descriptions, etc.) January 27, 2010 79

Phase A: Architecture Vision - Steps • Establish the architecture project • Identify stakeholders, concerns, and business requirements • Confirm and elaborate business goals, business drivers, and constraints • Evaluate business capabilities • Assess readiness for business transformation • Define scope • Confirm and elaborate architecture principles, including business principles • Develop Architecture Vision • Define the Target Architecture value propositions and KPIs • Identify the business transformation risks and mitigation activities • Develop enterprise architecture plans and Statement of Architecture Work and secure approval January 27, 2010 80

Phase A: Architecture Vision - Step 1 - Establish the Architecture Project • ADM project should be conducted within the project management framework of the organisation − Should be planned and managed using accepted practices for the organisation January 27, 2010 81

Phase A: Architecture Vision - Step 2 - Identify Stakeholders, Concerns, and Business Requirements • Identify the key stakeholders and their concerns/objectives • Define the key business requirements to be addressed in the architecture engagement • Create stakeholder map for the engagement, showing which stakeholders are involved with the engagement, their level of involvement, and their key concerns • Objectives − To identify candidate vision components and requirements to be tested as the Architecture Vision is developed − To identify candidate scope boundaries for the engagement to limit the extent of architectural investigation required − To identify stakeholder concerns, issues, and cultural factors that will shape how the architecture is presented and communicated January 27, 2010 82

Phase A: Architecture Vision - Step 3 - Confirm and Elaborate Business Goals, Business Drivers, and Constraints • Identify the business goals and strategic drivers of the organisation • Ensure that the existing definitions are current, and clarify any areas of ambiguity • Define the constraints that must be dealt with, including organisation-wide constraints and project-specific constraints (time, schedule, resources, etc.) January 27, 2010 83

Phase A: Architecture Vision - Step 4 - Evaluate Business Capabilities • Perform business capability assessment to define what capabilities an organisation will need to fulfill its business goals and business drivers • Understand the capabilities and desires of the business • Identify options to achieve those capabilities • Likely implications for the organisation’s technology capability can be assessed, creating an initial picture of new IT capability that will be required to support the Target Architecture Vision • Document results of the assessment in Capability Assessment January 27, 2010 84

Phase A: Architecture Vision - Step 5 - Assess Readiness for Business Transformation • Evaluate and quantify the organisation’s readiness to undergo a change • Assessment based upon analysis/rating of a series of readiness factors: − Ability to implement and operate − Departmental capacity to execute − IT capacity to execute − Workable approach and execution model − Accountability − Governance − Sponsorship and leadership − Funding − Business case − Need − Desire/willingness/resolve − Vision • Results are then used to shape the scope of the architecture to identify activities required within the architecture project, and to identify risk areas to be addressed January 27, 2010 85

Phase A: Architecture Vision - Step 6 - Define Scope • Define what is inside and what is outside the scope of the Baseline Architecture and Target Architecture efforts − The breadth of coverage of the organisation − The level of detail required − The partitioning characteristics of the architecture − The specific architecture domains to be covered (business, data, application, technology) − The extent of the time period aimed at, plus the number and extent of any intermediate time period − The architectural assets to be leveraged, or considered for use January 27, 2010 86

Phase A: Architecture Vision - Step 7 - Confirm and Elaborate Architecture Principles, including Business Principles • Review the principles under which the architecture is to be developed • Normally based on the principles developed as part of the Preliminary phase • Ensure that the existing definitions are current, and clarify any areas of ambiguity and resolve if required January 27, 2010 87

Phase A: Architecture Vision - Step 8 - Develop Architecture Vision • Create a high-level view of the Baseline and Target Architectures − Based on the stakeholder concerns, business capability requirements, scope, constraints, and principles − Covers the breadth of scope identified for the project, at a high level • Creates the first, high-level definitions of the baseline and target environments, from a business, information systems, and technology perspective January 27, 2010 88

Phase A: Architecture Vision - Step 9 - Define the Target Architecture Value Propositions and KPIs • Develop the business case for the architectures and changes required • Produce the value proposition for each of the stakeholder groupings • Assess and define the procurement requirements • Review and agree the value propositions with the sponsors and stakeholders concerned • Define the performance metrics and measures to be built into the enterprise architecture to meet the business needs • Assess the business risk • Incorporate into the Statement of Architecture Work to allow performance to be tracked accordingly January 27, 2010 89

Phase A: Architecture Vision - Step 10 - Identify the Business Transformation Risks and Mitigation Activities • Identify the risks associated with the Architecture Vision and assess the initial level of risk (catastrophic, critical, marginal, or negligible) and the potential frequency • Two levels of risk: − Initial Level of Risk: Risk categorisation prior to determining and implementing mitigating actions − Residual Level of Risk: Risk categorisation after implementation of mitigating actions (if any) • Include risk mitigation activities in the Statement of Architecture Work January 27, 2010 90

Phase A: Architecture Vision - Step 11 - Develop Enterprise Architecture Plans and Statement of Architecture Work and Secure Approval • Define the work required and by when to deliver the set of business performance requirements • Identify new work products • Provide direction on which existing work products, including building blocks, will need to be changed and ensure that all activities and dependencies on these are co-ordinated • Identify the impact of change on other work products and dependence on their activities • Based on the purpose, focus, scope, and constraints, deter mine which architecture domains should be developed, to what level of detail, and which architecture views should be built • Assess the resource requirements and availability to perform the work in the timescale required • Estimate the resources needed, develop a roadmap and schedule for the proposed development • Define the performance metrics to be met by the enterprise architecture team • Develop the specific enterprise architecture Communications Plan • Review and agree the plans with the sponsors, and secure formal approval of the Statement of Architecture Work under the appropriate governance procedures • Gain sign-off to proceed January 27, 2010 91

Phase A: Architecture Vision - Outputs • Approved Statement of Architecture Work − Scope and constraints − Plan for the architectural work − Roles and responsibilities − Risks and mitigating activity − Work product performance assessments − Business case and KPI metrics • Refined statements of business principles, business goals, and business drivers • Architecture principles • Capability Assessment • Tailored Architecture Framework − Tailored architecture method − Tailored architecture content (deliverables and artifacts) − Configured and deployed tools • Architecture Vision − Refined key high-level stakeholder requirements − Baseline Business Architecture − Baseline Technology Architecture − Baseline Data Architecture − Baseline Application Architecture − Target Business Architecture − Target Technology Architecture − Target Data Architecture − Target Application Architecture • Communications Plan January 27, 2010 92

Phase B: Business Architecture - Objectives • To describe the Baseline Business Architecture • To develop a Target Business Architecture, describing the product and/or service strategy, and the organisational, functional, process, information, and geographic aspects of the business environment, based on the business principles, business goals, and strategic drivers • To analyse the gaps between the Baseline and Target Business Architectures • To select and develop the relevant architecture viewpoints that will enable the architect to demonstrate how the stakeholder concerns are addressed in the Business Architecture • To select the relevant tools and techniques to be used in association with the selected viewpoints January 27, 2010 93

Phase B: Business Architecture - Overview Phase B: Business Architecture Approach Elements Inputs Steps Outputs Reference Materials External to Select Reference Models, General the Enterprise Viewpoints, and Tools Developing the Baseline Develop Baseline Business Non-Architectural Inputs Description Architecture Description Develop Target Business Business Modelling Architectural Inputs Architecture Description Architecture Repository Perform Gap Analysis Define Roadmap Components Resolve Impacts Across the Architecture Landscape Conduct Formal Stakeholder Review Finalise the Business Architecture Create Architecture Definition Document January 27, 2010 94

Phase B: Business Architecture - Approach - General • Knowledge of the Business Architecture is a prerequisite for architecture work in any other domain (Data, Application, Technology) − Therefore the first architecture activity that needs to be undertaken • Business Architecture can be necessary as a means of demonstrating the business value of subsequent architecture work to key stakeholders and the return on investment to those stakeholders from supporting and participating in the subsequent work • Scope of the work in Phase B depends to on the organisation environment • Re-use existing material as much as possible • Gather and analyse only that information that allows informed decisions to be made relevant to the scope of this architecture effort • May be a need to verify and update the currently documented business strategy and plans − Bridge gap high-level business drivers, business strategy, and goals on the one hand and the specific business requirements that are relevant to this architecture development effort January 27, 2010 95

Phase B: Business Architecture - Approach - Developing the Baseline Description • If the organisation has existing architecture descriptions, they should be used as the basis for the Baseline Description • Where no descriptions exist, information will have to be gathered • Architecture Vision from Phase A may even be sufficient for the Baseline Description January 27, 2010 96

Phase B: Business Architecture - Business Modeling • Business models should be logical extensions of the business scenarios from the Architecture Vision • Architecture can be mapped from the high-level business requirements down to the more detailed ones • Modelling tools and techniques − Activity Models (also called Business Process Models) describe the functions associated with the organisation’s business activities, the data and/or information exchanged between activities (internal exchanges), and the data and/or information exchanged with other activities that are outside the scope of the model (external exchanges) − Use-Case Models describe the business processes of an organisation in terms of use- cases and actors corresponding to business processes and organisational participants (people, organisations, etc.) − Class Models describe static information and relationships between information and informational behaviors − Node Connectivity Diagrams describe the business locations (nodes), the ‘‘needlines’’ between them, and the characteristics of the information exchanged. Node connectivity can be described at three levels: conceptual, logical, and physical − Information Exchange Matrix documents the information exchange requirements for an enterprise architecture and expresses the relationships across three basic entities (activities, business nodes and their elements, and information flow), and focus on characteristics of the information exchange, such as performance and security January 27, 2010 97

Phase B: Business Architecture - Architecture Repository • Consider what relevant Business Architecture resources are available − Generic business models relevant to the organisation’s industry sector − Business models relevant to common high-level business domains − Enterprise-specific building blocks (process components, business rules, job descriptions, etc.) − Applicable standards January 27, 2010 98

Phase B: Business Architecture - Architecture Repository • Operating a mature architecture capability within a organisation can creates a large volume of architectural output • Effective management and leverage of these architectural work products require a formal structure for different types of architectural asset • At a high level, six classes of architectural information are expected to be held within an Architecture Repository − Architecture Metamodel − Architecture Metamodel − Architecture Landscape − Standards Information Base − Reference Library − Governance Log January 27, 2010 99

Phase B: Business Architecture - Idealised Architecture Repository Overview Artifacts in the landscape are Best practice Architecture Metamodel structured according Architecture Landscape creates to the framework reference Architecture Content Strategic Segment Capability architecture Method Metamodel Architectures Architectures Architectures Adopted by Best the Standards Information Base practice organisation creates Standards Business standards are complied Reference Library Standards Data Standards with Foundation Common Architectures Systems Architectures Application Technology Standards Standard Organisation- Standards have Industry Specific Reference Architectures Architectures Compliance implementations is governed Governance Log The Architecture Capability Decision Log Compliance Capability landscape Assessments Assessments is Skills Organisation Architecture governed Repository Structure Charter Calendar Project Performance Portfolio Measurement Architecture Board steers and manages Visibility and escalation the capability Reference External Architecture Models Reference External Board adopted by Models Standards Standards adopted the enterprise by the enterprise January 27, 2010 100

Phase B: Business Architecture - Inputs - 1 • Reference Materials External to the Enterprise • Non-Architectural Inputs − Request for Architecture Work − Business principles, business goals, and business drivers − Capability Assessment − Communications Plan • Architectural Inputs - 1 − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Approved Statement of Architecture Work January 27, 2010 101

Phase B: Business Architecture - Inputs - 2 • Architectural Inputs - 2 − Architecture principles including business principles, when pre-existing − Enterprise Continuum − Architecture Repository • Re-usable building blocks • Publicly available reference models • Organisation-specific reference models • Organisation standards − Architecture Vision • Refined key high-level stakeholder requirements • Baseline Business Architecture • Baseline Technology Architecture • Baseline Data Architecture • Baseline Application Architecture • Target Business Architecture • #Target Technology Architecture • Target Data Architecture • Target Application Architecture January 27, 2010 102

Phase B: Business Architecture - Steps • Select reference models, viewpoints, and tools • Develop Baseline Business Architecture Description • Develop Target Business Architecture Description • Perform gap analysis • Define roadmap components • Resolve impacts across the Architecture Landscape • Conduct formal stakeholder review • Finalise the Business Architecture • Create Architecture Definition Document January 27, 2010 103

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (1) • Select relevant Business Architecture resources (reference models, patterns, etc.) from the Architecture Repository, on the basis of the business drivers, and the stakeholders and concerns • Select relevant Business Architecture viewpoints (e.g., operations, management, financial); i.e. those that will enable the architect to demonstrate how the stakeholder concerns are being addressed in the Business Architecture • Identify appropriate tools and techniques to be used for capture, modeling, and analysis • Determine Overall Modelling Process − For each viewpoint, select the models needed to support the specific view required, using the selected tool or method − Ensure that all stakeholder concerns are covered − Identify the key business functions within the scope of the architecture, and maps those functions onto the business units within the organisation − Breakdown business-level functions across actors and business units to allow the actors in a function to be identified and permits a breakdown into services supporting/delivering that functional capability − Breakdown a function or business service through process modeling to allow the elements of the process to be identified and permit the identification of lower-level business services or functions January 27, 2010 104

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (2) • Identify Required Service Granularity Level, Boundaries, and Contracts − Business Architecture phase therefore needs to identify which components of the architecture are functions and which are services • Business services are specific functions that have explicit, defined boundaries that are explicitly governed • Services are distinguished from functions through the explicit definition of a service contract • A service contract covers the business/functional interface and also the technology/data interface − Business Architecture will define the service contract at the business/functional level, which will be expanded on in the Application and Technology Architecture phases − Granularity of business services should be determined according to the business drivers, goals, objectives, and measures for this area of the business January 27, 2010 105

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (3) • Identify Required Catalogs of Business Building Blocks − Catalogs capture inventories of the core assets of the business − Catalogs form the raw material for development of matrices and views and also act as a key resource for portfolio managing business and IT capability − Develop some or all of the following catalogs: • Organisation/Actor catalog • Driver/Goal/Objective catalog • Role catalog • Business Service/Function catalog • Location catalog • Process/Event/Control/Product catalog • Contract/Measure catalog January 27, 2010 106

Phase B: Business Architecture - Catalog Structure • Terms − Actor: A person, business unit, or system that is outside the consideration of the architecture model but interacts with it − Application Component: An encapsulation of application functionality that is aligned to implementation structuring − Business Service: Supports business capabilities through an explicitly defined interface and is explicitly governed by an business unit − Data Entity: An encapsulation of data that is recognised by a business domain expert as a discrete concept. Data entities can be tied to applications, repositories, and services and may be structured according to implementation considerations − Function: Delivers business capabilities closely aligned to a business unit, but not explicitly governed by the business unit − Business Unit: A self-contained unit of resources with line management responsibility, goals, objectives, and measures. Business units may include external parties and business partner business units − Platform Service: A technical capability required to provide enabling infrastructure that supports the delivery of applications − Role: An actor assumes a role to perform a task − Technology Component: An encapsulation of technology infrastructure that represents a class of technology product or specific technology product January 27, 2010 107

Phase B: Business Architecture - Catalog Structure • Key relationships − Process should normally be used to describe flow • A process is a flow of interactions between functions and services • All processes should describe the flow of execution for a function and therefore the deployment of a process is through the function it supports • An application implements a function that has a process, not an application implements a process − Function describes units of business capability at all levels of granularity • Function describes a unit of business capability at all levels of granularity, encapsulating terms such as value chain, process area, capability, business function − Business services support organisational objectives and are defined at a level of granularity consistent with the level of governance needed • Business service operates as a boundary for one or more functions • Granularity of business services is dependent on the focus and emphasis of the business (as reflected by its drivers, goals, and objectives) − Business services are deployed onto application components • Business services may be realised by business activity that does not relate to IT, or may be supported by IT • Business services that are supported by IT are deployed onto application components • Business service can be supported by multiple application components, − Application components are deployed onto technology components • Application component is implemented by a suite of technology components January 27, 2010 108

Phase B: Business Architecture - Core Entities and their Relationships Process Business Unit Business Unit Actor Function Function Function Function Business Service Application Function Business Unit Function Role Actor Role Function Business Service Data Entity Function Application Architecture Application Component Function Business Service Application Component Data Entity Business Unit Business Service Business Service Data Entity Actor Business Service Business Service Data Entity Technology Architecture Technology Architecture Technology Component Technology Component Platform Service Platform Service Platform Service Platform Service January 27, 2010 109

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (4) • Identify Required Matrices − Matrices show the core relationships between related model entities − Matrices form the raw material for development of views and also act as a key resource for impact assessment, carried out as a part of gap analysis • Business interaction matrix - showing dependency and communication between business units and actors • Actor/role matrix - showing the roles undertaken by each actor January 27, 2010 110

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (5) • Identify Required Diagrams − Diagrams present the Business Architecture information from a set of different perspectives according to the requirements of the stakeholders • Business Footprint diagram • Business Service/Information diagram • Functional Decomposition diagram • Goal/Objective/Service diagram • Use-case diagram • Organisation Decomposition diagram • Process Flow diagram • Events diagram January 27, 2010 111

Phase B: Business Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (6) • Identify Types of Requirement to be Collected − Once the Business Architecture catalogs, matrices, and diagrams have been developed, architecture modeling is completed by formalising the business- focused requirements for implementing the Target Architecture − Requirements may relate to the business domain, or may provide requirements input into the Data, Application, and Technology Architectures − Types of requirement • Functional requirements • Non-functional requirements • Assumptions • Constraints • Domain-specific Business Architecture principles • Policies • Standards • Guidelines • Specifications January 27, 2010 112

Phase B: Business Architecture - Step 2 - Develop Baseline Business Architecture Description • Develop a Baseline Description of the existing Business Architecture, to the extent necessary to support the Target Business Architecture • Scope and level of detail to be defined will depend on the extent to which existing business elements are likely to be carried over into the Target Business Architecture January 27, 2010 113

Phase B: Business Architecture - Step 3 - Develop Target Business Architecture Description • Develop a Target Description for the Business Architecture, to the extent necessary to support the Architecture Vision • Scope and level of detail to be defined will depend on the relevance of the business elements to attaining the Target Architecture Vision January 27, 2010 114

Phase B: Business Architecture - Step 4 - Perform Gap Analysis • Verify the architecture models for internal consistency and accuracy • Perform trade-off analysis to resolve conflicts (if any) among the different views • Validate that the models support the principles, objectives, and constraints • Test architecture models for completeness against requirements • Identify gaps between the baseline and target January 27, 2010 115

Phase B: Business Architecture - Step 5 - Define Roadmap Components • Create a business roadmap to prioritise activities over the coming phases • Initial Business Architecture roadmap will be used as raw material to support more detailed definition of a consolidated, cross-discipline roadmap within the Opportunities and Solutions phase January 27, 2010 116

Phase B: Business Architecture - Step 6 - Resolve Impacts Across the Architecture Landscape • Understand any wider impacts or implications of proposed Business Architecture − Does this Business Architecture create an impact on any pre- existing architectures? − Have recent changes been made that impact on the Business Architecture? − Are there any opportunities to leverage work from this Business Architecture in other areas of the organisation? − Does this Business Architecture impact other projects (including those planned as well as those currently in progress)? − Will this Business Architecture be impacted by other projects (including those planned as well as those currently in progress)? January 27, 2010 117

Phase B: Business Architecture - Step 7 - Conduct Formal Stakeholder Review • Check the original motivation for the architecture project and the Statement of Architecture Work against the proposed Business Architecture • Is fit for the purpose of supporting subsequent work in the other architecture domains? • Refine the proposed Business Architecture but only if necessary January 27, 2010 118

Phase B: Business Architecture - Step 8 - Finalise the Business Architecture • Select standards for each of the building blocks re-using as much as possible from the reference models selected from the Architecture Repository • Document each building block • Conduct final cross-check of overall architecture against business goals • Document reason for building block decisions in the architecture document • Document final requirements traceability report • Document final mapping of the architecture within the Architecture Repository and publish via the Architecture Repository • Finalise all the work products, such as gap analysis results January 27, 2010 119

Phase B: Business Architecture - Step 9 - Create Architecture Definition Document • Document reasons for building block decisions in the Architecture Definition Document • Prepare the business sections of the Architecture Definition Document − A business footprint (a high-level description of the people and locations involved with key business functions) − A detailed description of business functions and their information needs − A management footprint (showing span of control and accountability) − Standards, rules, and guidelines showing working practices, legislation, financial measures, etc. − A skills matrix and set of job descriptions January 27, 2010 120

Phase B: Business Architecture - Outputs • Refined and updated versions of the Architecture Vision phase deliverables − Statement of Architecture Work − Validated business principles, business goals, and business drivers − Architecture principles • Draft Architecture Definition Document − Baseline Business Architecture − Target Business Architecture • Organisation structure — identifying business locations and relating them to business units • Business goals and objectives — for the enterprise and each business unit • Business functions — a detailed, recursive step involving successive decomposition of major functional areas into sub-functions • Business services — the services that the enterprise and each enterprise unit provides to its customers, both internally and externally • Business processes, including measures and deliverables • Business roles, including development and modification of skills requirements • Business data model • Correlation of organisation and functions — relate business functions to business units in the form of a matrix report − Draft Architecture Requirements Specification • Gap analysis results • Technical requirements • Updated business requirements − Business Architecture components of an Architecture Roadmap January 27, 2010 121

Phase C: Information Systems Architectures - Objectives • To develop Target Architectures covering either or both (depending on project scope) of the data and application systems domains • Focus on identifying and defining the applications and data considerations that support an enterprise’s Business Architecture January 27, 2010 122

Phase C: Information Systems Architectures - Overview Phase C: Information Systems Architectures Approach Elements Inputs Steps Outputs Reference Materials External to Phase C2: Application Development Phase C1: Data Architecture the Enterprise Architecture Select Reference Models, Select Reference Models, Implementation Non-Architectural Inputs Viewpoints, and Tools Viewpoints, and Tools Develop Baseline Data Develop Baseline Application Architectural Inputs Architecture Description Architecture Description Develop Target Data Develop Target Application Architecture Description Architecture Description Perform Gap Analysis# Perform Gap Analysis# Define Roadmap Components Define Roadmap Components Resolve Impacts Across the Resolve Impacts Across the Architecture Landscape Architecture Landscape Conduct Formal Stakeholder Conduct Formal Stakeholder Review Review Finalise the Application Finalise the Data Architecture Architecture Create Architecture Definition Create Architecture Definition Document Document January 27, 2010 123

Phase C: Information Systems Architectures - Approach - Development • Phase C involves a combination of Data and Application Architecture − Divided into two sub-phases each with common set of steps • Data • Application • Each has common set of steps that are similar to Phase B: Business Architecture • Key applications can form the core of mission-critical business processes • The implementation and integration of core applications can be primary focus of architecture effort (the integration issues often constituting a major challenge) January 27, 2010 124

Phase C: Information Systems Architectures - Approach - Implementation • Implementation of these architectures may not follow the same order − Design • Business Architecture design • Data (or Application) Architecture design • Application (or Data) Architecture design • Technology Architecture design − Implementation • Technology Architecture implementation • Application (or Data) Architecture implementation • Data (or Application) Architecture implementation • Business Architecture implementation January 27, 2010 125

Phase C: Information Systems Architectures - Inputs • Reference Materials External to the Enterprise • Non-Architectural Inputs − Request for Architecture Work − Capability Assessment − Communications Plan • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Application principles − Data principles − Statement of Architecture Work − Architecture Vision • Architecture Repository • Re-usable building blocks • Organisation-specific reference models • Organisation standards − Draft Architecture Definition Document • Baseline Business Architecture • Target Business Architecture] • Baseline Data Architecture • Target Data Architecture • Baseline Application Architecture • Target Application Architecture − Draft Architecture Requirements Specification • Gap analysis results (from Business Architecture) • Relevant technical requirements that will apply to Phase C − Business Architecture components of an Architecture Roadmap January 27, 2010 126

Phase C1: Information Systems Architectures - Data Architecture - Objectives • To define the major types and sources of data necessary to support the business, in a way that is: − Understandable by stakeholders − Complete and consistent − Stable • Define the data entities relevant to the enterprise • Not concerned with design of logical or physical storage systems or databases January 27, 2010 127

Phase C1: Information Systems Architectures - Data Architecture - Overview Phase C1: Information Systems Architectures - Data Architecture Approach Elements Inputs Steps Outputs Key Considerations for Data Reference Materials External to the Select Reference Models, Architecture Enterprise Viewpoints, and Tools Develop Baseline Data Architecture Architecture Repository Non-Architectural Inputs Description Develop Target Data Architecture Architectural Inputs Description Perform Gap Analysis Define Roadmap Components Resolve Impacts Across the Architecture Landscape Conduct Formal Stakeholder Review Finalise the Data Architecture Create Architecture Definition Document January 27, 2010 128

Phase C1: Information Systems Architectures - Data Architecture - Approach - Key Considerations for Data Architecture • Data Management − Important to understand and address data management issues − Structured and comprehensive approach to data management enables the effective use of data to capitalise on its competitive advantages − Clear definition of which application components in the landscape will serve as the system of record or reference for enterprise master data − Will there be an enterprise-wide standard that all application components, including software packages, need to adopt − Understand how data entities are utilised by business functions, processes, and services − Understand how and where enterprise data entities are created, stored, transported, and reported − Level and complexity of data transformations required to support the information exchange needs between applications − Requirement for software in supporting data integration with external organisations January 27, 2010 129

Phase C1: Information Systems Architectures - Data Architecture - Approach - Key Considerations for Data Architecture • Data Migration − Identify data migration requirements and also provide indicators as to the level of transformation for new/changed applications − Ensure target application has quality data when it is populated − Ensure enterprise-wide common data definition is established to support the transformation January 27, 2010 130

Phase C1: Information Systems Architectures - Data Architecture - Approach - Key Considerations for Data Architecture • Data Governance − Ensures that the organisation has the necessary dimensions in place to enable the data transformation − Structure – ensures the organisation has the necessary structure and the standards bodies to manage data entity aspects of the transformation − Management System - ensures the organisation has the necessary management system and data-related programs to manage the governance aspects of data entities throughout its lifecycle − People - addresses what data-related skills and roles the organisation requires for the transformation January 27, 2010 131

Phase C1: Information Systems Architectures - Data Architecture - Approach - Architecture Repository • Consider what relevant Data Architecture resources are available in the Architecture Repository • What generic data models relevant to the organisation’s sector January 27, 2010 132

Phase C1: Information Systems Architectures - Data Architecture - Inputs • Reference Materials External to the Enterprise • Non-Architectural Inputs − Request for Architecture Work − Capability Assessment − Communications Plan • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Data principles − Statement of Architecture Work − Architecture Vision • Architecture Repository • Re-usable building blocks • Organisation-specific reference models • Organisation standards − Draft Architecture Definition Document • Baseline Business Architecture • Target Business Architecture] • Baseline Data Architecture • Target Data Architecture • Baseline Application Architecture • Target Application Architecture − Draft Architecture Requirements Specification • Gap analysis results (from Business Architecture) • Relevant technical requirements that will apply to Phase C1 − Business Architecture components of an Architecture Roadmap January 27, 2010 133

Phase C1: Information Systems Architectures - Data Architecture - Steps • Level of detail addressed in Phase C1 will depend on the scope and goals of the overall architecture effort • Adapt steps and their order to suit specific requirements • Phase C1: Information Systems Architectures - Data Architecture steps − Select reference models, viewpoints, and tools − Develop Baseline Data Architecture Description − Develop Target Data Architecture Description − Perform gap analysis − Define roadmap components − Resolve impacts across the Architecture Landscape − Conduct formal stakeholder review − Finalise the Data Architecture − Create Architecture Definition Document January 27, 2010 134

Phase C1: Information Systems Architectures - Data Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (1) • Select relevant Data Architecture resources (reference models, patterns, etc.) from the Architecture Repository, on the basis of the business drivers, and the stakeholders and concerns • Select relevant Data Architecture viewpoints (e.g., operations, management, financial); i.e. those that will enable the architect to demonstrate how the stakeholder concerns are being addressed in the Data Architecture • Identify appropriate tools and techniques to be used for data capture, modeling, and analysis • Determine Overall Modelling Process − For each viewpoint, select the models needed to support the specific view required, using the selected tool or method − Ensure that all stakeholder concerns are covered − Collect data-related models from existing Business Architecture and Application Architecture materials − Rationalise data requirements and align with any existing organisation data catalogs and models - this allows the development of a data inventor y and entity relationship − Update and develop matrices across the architecture by relating data to business service, business function, access rights, and application − Elaborate Data Architecture views by examining how data is created, distributed, migrated, secured, and archived January 27, 2010 135

Phase C1: Information Systems Architectures - Data Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (2) • Identify Required Catalogs of Data Building Blocks − Capture organisation’s data inventory as a catalog within the Architecture Repository − Create an inventory of the data needed to be in place to support the Architecture Vision − Refer to the Business Service/Information diagram created during the Business Architecture phase, showing the key data entities required by the main business services − Consolidate the data requirements in a single location − Refine the data inventory to achieve semantic consistency and to remove gaps and overlaps January 27, 2010 136

Phase C1: Information Systems Architectures - Data Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (3) • Identify Required Matrices − Matrices show the core relationships between related model entities − Form the raw material for development of diagrams and also act as a key resource for impact assessment − Understand how data is created, maintained, transformed, and passed to other applications, or used by other applications − Note gaps such as entities that never seem to be created by an application or data created but never used − Update and refine the architectural diagrams of how data relates to other aspects of the architecture − Suggested matrices • Data Entity/Business Function (showing which data supports which functions and which business function owns which data) • Business Service/Information (developed during the Business Architecture phase) • System/Data (developed across the Application Architecture and Data Architecture phases) January 27, 2010 137

Phase C1: Information Systems Architectures - Data Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (4) • Identify Required Diagrams − Diagrams present the Data Architecture information from a set of different perspectives according to the requirements of the stakeholders − Once the data entities have been refined, a diagram of the relationships between entities and their attributes can be produced • Class diagram • Data Dissemination diagram • Data Lifecycle diagram • Data Security diagram • Data Migration diagram • Class Hierarchy diagram January 27, 2010 138

Phase C1: Information Systems Architectures - Data Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (5) • Identify Types of Requirement to be Collected − Once the Data Architecture catalogs, matrices, and diagrams have been developed, architecture modeling is completed by formalising the business-focused requirements for implementing the Target Architecture − Types of requirement • Functional requirements • Non-functional requirements • Assumptions • Constraints • Domain-specific Data Architecture principles • Policies • Standards • Guidelines • Specifications January 27, 2010 139

Phase C1: Information Systems Architectures - Data Architecture - Step 2 - Develop Data Business Architecture Description • Develop a Baseline Description of the existing Data Architecture, to the extent necessary to support the Target Business Architecture • Scope and level of detail to be defined will depend on the extent to which existing data elements are likely to be carried over into the Target Data Architecture January 27, 2010 140

Phase C1: Information Systems Architectures - Data Architecture - Step 3 - Develop Target Business Architecture Description • Develop a Target Description for the Data Architecture, to the extent necessary to support the Architecture Vision • Scope and level of detail to be defined will depend on the relevance of the business elements to attaining the Target Architecture Vision January 27, 2010 141

Phase C1: Information Systems Architectures - Data Architecture - Step 4 - Perform Gap Analysis • Verify the architecture models for internal consistency and accuracy • Perform trade-off analysis to resolve conflicts (if any) among the different views • Validate that the models support the principles, objectives, and constraints • Test architecture models for completeness against requirements • Identify gaps between the baseline and target − Create gap matrix − Identify building blocks to be carried over, classifying as either changed or unchanged − Identify eliminated building blocks − Identify new building blocks − Identify gaps and classify as those that should be developed and those that should be procured January 27, 2010 142

Phase C1: Information Systems Architectures - Data Architecture - Step 5 - Define Roadmap Components • Create a data business roadmap to prioritise activities over the coming phases • Initial Data Architecture roadmap will be used as raw material to support more detailed definition of a consolidated, cross-discipline roadmap within the Opportunities and Solutions phase January 27, 2010 143

Phase C1: Information Systems Architectures - Data Architecture - Step 6 - Resolve Impacts Across the Architecture Landscape • Understand any wider impacts or implications of proposed Data Architecture − Does this Data Architecture create an impact on any pre-existing architectures? − Have recent changes been made that impact on the Data Architecture? − Are there any opportunities to leverage work from this Data Architecture in other areas of the organisation? − Does this Data Architecture impact other projects (including those planned as well as those currently in progress)? − Will this Data Architecture be impacted by other projects (including those planned as well as those currently in progress)? January 27, 2010 144

Phase C1: Information Systems Architectures - Data Architecture - Step 7 - Conduct Formal Stakeholder Review • Check the original motivation for the architecture project and the Statement of Architecture Work against the proposed Data Architecture • Is fit for the purpose of supporting subsequent work in the other architecture domains? • Identify any areas where the Application Architecture (if generated at this point – Phase C2) may need to change to cater for changes in the Data Architecture (or to identify constraints on the Application Architecture about to be designed) • Refine the proposed Data Architecture but only if necessary January 27, 2010 145

Phase C1: Information Systems Architectures - Data Architecture - Step 8 - Finalise the Data Architecture • Select standards for each of the building blocks re-using as much as possible from the reference models selected from the Architecture Repository • Document each building block • Conduct final cross-check of overall architecture against business goals • Document reason for building block decisions in the architecture document • Document final requirements traceability report • Document final mapping of the architecture within the Architecture Repository and publish via the Architecture Repository • Finalise all the work products, such as gap analysis results January 27, 2010 146

Phase C1: Information Systems Architectures - Data Architecture - Step 9 - Create Architecture Definition Document • Document reasons for building block decisions in the Architecture Definition Document • Prepare Data Architecture sections of the Architecture Definition Document − Business data model − Logical data model − Data management process model − Data Entity/Business Function matrix − Data interoperability requirements January 27, 2010 147

Phase C1: Information Systems Architectures - Data Architecture - Outputs • Refined and updated versions of the Architecture Vision phase deliverables − Statement of Architecture Work − Validated data principles, business goals, and business drivers • Draft Architecture Definition Document − Baseline Data Architecture − Target Data Architecture • Business data model • Logical data model • Data management process models • Data Entity/Business Function matrix • Views corresponding to the selected viewpoints addressing key stakeholder concerns − Draft Architecture Requirements Specification • Gap analysis results • Data interoperability requirements • Relevant technical requirements • Constraints on the Technology Architecture about to be designed • Updated business requirements • Updated application requirements − Data Architecture components of an Architecture Roadmap January 27, 2010 148

Phase C2: Information Systems Architectures - Application Architecture - Objectives • To define the major kinds of application system necessary to process the data and support the business • Define what kinds of application systems are relevant to the organisation and what those applications need to do in order to manage data and to present information to the human and computer actors in the organisation • Not concerned with applications systems design • Define logical groups of capabilities that manage the data objects in the Data Architecture and support the business functions in the Business Architecture − Without reference to particular technologies − Applications tend to be stable and relatively unchanging over time, whereas the technology used to implement them will change over time, based on the technologies currently available and changing business needs January 27, 2010 149

Phase C2: Information Systems Architectures - Application Architecture - Overview Phase C2: Information Systems Architectures - Application Architecture Approach Elements Inputs Steps Outputs Reference Materials External to the Select Reference Models, Architecture Repository Enterprise Viewpoints, and Tools Develop Baseline Application Non-Architectural Inputs Architecture Description Develop Target Application Architectural Inputs Architecture Description Perform Gap Analysis Define Roadmap Components Resolve Impacts Across the Architecture Landscape Conduct Formal Stakeholder Review Finalise the Application Architecture Create Architecture Definition Document January 27, 2010 150

Phase C2: Information Systems Architectures - Application Architecture - Architecture Repository • Consider what relevant Application Architecture resources are available in the Architecture Repository • What generic application models relevant to the organisation’s sector January 27, 2010 151

Phase C2: Information Systems Architectures - Application Architecture - Inputs • Reference Materials External to the Enterprise • Non-Architectural Inputs − Request for Architecture Work − Capability Assessment − Communications Plan • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Application principles − Statement of Architecture Work − Architecture Vision • Architecture Repository • Re-usable building blocks • Organisation-specific reference models • Organisation standards − Draft Architecture Definition Document • Baseline Business Architecture • Target Business Architecture] • Baseline Data Architecture • Target Data Architecture • Baseline Application Architecture • Target Application Architecture − Draft Architecture Requirements Specification • Gap analysis results (from Business Architecture and Data Architecture,) • Relevant technical requirements that will apply to Phase C2 − Business and Data Architecture components of an Architecture Roadmap January 27, 2010 152

Phase C2: Information Systems Architectures - Application Architecture - Steps • Level of detail addressed in Phase C2 will depend on the scope and goals of the overall architecture effort • Adapt steps and their order to suit specific requirements • Phase C1: Information Systems Architectures - Application Architecture steps − Select reference models, viewpoints, and tools − Develop Baseline Application Architecture Description − Develop Target Application Architecture Description − Perform gap analysis − Define roadmap components − Resolve impacts across the Architecture Landscape − Conduct formal stakeholder review − Finalise the Application Architecture − Create Architecture Definition Document January 27, 2010 153

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (1) • Review and validate (or generate, if necessary) the set of application principles − Form part of an overarching set of architecture principles • Select relevant Application Architecture resources (reference models, patterns, etc.) from the Architecture Repository, on the basis of the business drivers, and the stakeholders and concerns • Select relevant Application Architecture viewpoints (for example, stakeholders of the applications, viewpoints relevant to functional and individual users of applications, etc.); i.e. those that will enable the architect to demonstrate how the stakeholder concerns are being addressed in the Application Architecture • Identify appropriate tools and techniques to be used for data capture, modeling, and analysis • Consider using platform-independent descriptions of business logic − Isolate the business logic from changes to the underlying platform and implementation technology January 27, 2010 154

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (2) • Determine Overall Modeling Process − For each viewpoint, select the models needed to support the specific view required, using the selected tool or method − Ensure that all stakeholder concerns are covered − Process steps • Understand the list of applications or application components that are required, based on the baseline Application Portfolio, what the requirements are, and the business architecture scope • Identify logical applications and the most appropriate physical applications • Develop matrices across the architecture by relating applications to business service, business function, data, process, etc. • Elaborate a set of Application Architecture views by examining how the application will function, capturing integration, migration, development, and operational concerns − The level of granularity should be sufficient to enable identification of gaps and the scope of candidate work packages January 27, 2010 155

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (3) • Identify Required Catalogs of Application Building Blocks − Capture organisation’s Application Portfolio as a catalog within the Architecture Repository • Application Portfolio catalog • Interface catalog January 27, 2010 156

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (4) • Identify Required Matrices − Matrices show the core relationships between related model entities − Form the raw material for development of diagrams and also act as a key resource for impact assessment − Once the baseline Application Portfolio has been assembled, it is necessary to map the applications to their purpose in supporting the business • Initial mapping should focus on business services within the Business Architecture − Once applications are mapped to business services, it will also be possible to make associations from applications to data • Refer to Phase C1: Information Systems Architectures - Data Architecture − Identify user and organisational dependencies on applications − Specifically consider the operational support business unit − Update and refine the architectural diagrams of how data relates to other aspects of the architecture − Examine application dependencies on shared operations capabilities and produce a diagram on how each application is effectively operated and managed − Suggested matrices • System/Business Unit matrix • Role/System matrix • Application Interaction matrix • System/Function matrix January 27, 2010 157

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (5) • Identify Required Diagrams − Diagrams present the Application Architecture information from a set of different perspectives according to the requirements of the stakeholders − Once the desired functionality of an application is known, it is necessary to perform an internal assessment of how the application should be best structured to meet its requirements • Packaged applications − Numbers of configuration options, add-on modules • Custom developed applications − Identify the high-level structure of the application in terms of modules or sub- systems as a foundation to organise design activity − Once the application entities have been refined, a diagram of the relationships between entities and their attributes can be produced • Application Communication diagram • Application and User Location diagram • Enterprise Manageability diagram • Process/System Realisation diagram • Application Migration diagram • Software Distribution diagram • Software Engineering diagram January 27, 2010 158

Phase C2: Information Systems Architectures - Application Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (6) • Identify Types of Requirement to be Collected − Once the Application Architecture catalogs, matrices, and diagrams have been developed, architecture modeling is completed by formalising the application-focused requirements for implementing the Target Architecture − Types of requirement • Functional requirements • Non-functional requirements • Assumptions • Constraints • Domain-specific Application Architecture principles • Policies • Standards • Guidelines • Specifications January 27, 2010 159

Phase C2: Information Systems Architectures - Application Architecture - Step 2 - Develop Application Business Architecture Description • Develop a Baseline Description of the existing Application Architecture, to the extent necessary to support the Target Business Architecture • Scope and level of detail to be defined will depend on the extent to which existing data elements are likely to be carried over into the Target Application Architecture January 27, 2010 160

Phase C2: Information Systems Architectures - Application Architecture - Step 3 - Develop Target Application Architecture Description • Develop a Target Description for the Application Architecture, to the extent necessary to support the Architecture Vision, Target Business Architecture, and Target Data Architecture • Scope and level of detail to be defined will depend on the relevance of the business elements to attaining the Target Architecture Vision January 27, 2010 161

Phase C2: Information Systems Architectures - Application Architecture - Step 4 - Perform Gap Analysis • Verify the architecture models for internal consistency and accuracy • Test architecture models for completeness against requirements • Identify gaps between the baseline and target − Create gap matrix − Identify building blocks to be carried over, classifying as either changed or unchanged − Identify eliminated building blocks − Identify new building blocks − Identify gaps and classify as those that should be developed and those that should be procured January 27, 2010 162

Phase C2: Information Systems Architectures - Application Architecture - Step 5 - Define Roadmap Components • Create an application business roadmap to prioritise activities over the coming phases • Initial Application Architecture roadmap will be used as raw material to support more detailed definition of a consolidated, cross-discipline roadmap within the Opportunities and Solutions phase January 27, 2010 163

Phase C2: Information Systems Architectures - Application Architecture - Step 6 - Resolve Impacts Across the Architecture Landscape • Understand any wider impacts or implications of proposed Application Architecture − Does this Application Architecture create an impact on any pre- existing architectures? − Have recent changes been made that impact on the Application Architecture? − Are there any opportunities to leverage work from this Application Architecture in other areas of the organisation? − Does this Application Architecture impact other projects (including those planned as well as those currently in progress)? − Will this Application Architecture be impacted by other projects (including those planned as well as those currently in progress)? January 27, 2010 164

Phase C2: Information Systems Architectures - Application Architecture - Step 7 - Conduct Formal Stakeholder Review • Check the original motivation for the architecture project and the Statement of Architecture Work against the proposed Application Architecture • Identify any areas where the where the Business and Data Architectures (e.g., business practices) may need to change to cater for changes in the Application Architecture (for example, changes to for ms or procedures, application systems, or database systems) • Identify any constraints on the Technology Architecture (especially the infrastructure) about to be designed January 27, 2010 165

Phase C2: Information Systems Architectures - Application Architecture - Step 8 - Finalise the Application Architecture • Select standards for each of the building blocks re-using as much as possible from the reference models selected from the Architecture Repository • Document each building block • Conduct final cross-check of overall architecture against business goals • Document reason for building block decisions in the architecture document • Document final requirements traceability report • Document final mapping of the architecture within the Architecture Repository and publish via the Architecture Repository • Finalise all the work products, such as gap analysis results January 27, 2010 166

Phase C2: Information Systems Architectures - Application Architecture - Step 9 - Create Architecture Definition Document • Document reasons for building block decisions in the Architecture Definition Document • Prepare Application Architecture sections of the Architecture Definition Document January 27, 2010 167

Phase C2: Information Systems Architectures - Application Architecture - Outputs • Refined and updated versions of the Architecture Vision phase deliverables − Statement of Architecture Work − Validated application principles, or new application principles • Draft Architecture Definition Document − Baseline Application Architecture − Target Application Architecture − Process systems model − Place systems model − Time systems model − People systems model • Views corresponding to the selected viewpoints addressing key stakeholder concerns − Draft Architecture Requirements Specification • Gap analysis results • Applications interoperability requirements • Relevant technical requirements • Constraints on the Technology Architecture about to be designed • Updated business requirements • Updated data requirements − Application Architecture components of an Architecture Roadmap January 27, 2010 168

Phase D: Technology Architecture - Objectives • To map application components defined in the Application Architecture phase into a set of technology components, which represent software and hardware components • To define the physical realisation of an architectural solution • To define baseline (current) and target views of the technology portfolio, detailing the roadmap towards the Target Architecture • To identify key work packages in the roadmap • To complete the set of architectural information and therefore supports cost assessment for particular migration scenarios January 27, 2010 169

Phase D: Technology Architecture - Overview Phase D: Technology Architecture Approach Elements Inputs Steps Outputs Reference Materials External to Select Reference Models, Architecture Repository the Enterprise Viewpoints, and Tools Develop Baseline Technology Non-Architectural Inputs Architecture Description Develop Target Technology Architectural Inputs Architecture Description Perform Gap Analysis Define Roadmap Components Resolve Impacts Across the Architecture Landscape Conduct Formal Stakeholder Review Finalise the Technology Architecture Create Architecture Definition Document January 27, 2010 170

Phase D: Technology Architecture - Architecture Repository • Consider what relevant Technology Architecture resources are available − Existing IT services as documented in the IT repository or IT service catalog − Generic technology models relevant to the organisation’s industry vertical sector − Technical Reference Model January 27, 2010 171

Phase D: Technology Architecture - Technical Reference Model – High-Level View • Three major entities (Application Software, Applications Application Platform, and Communications Infrastructure) connected by two interfaces (Application Platform Interface and Communications Infrastructure Interface) Application • Technical Reference Model seeks to Platform Interface emphasise two major common architectural objectives: − Application Portability, via the Application Platform Interface identifying the set of services that are to be made available in a standard way Application Platform to applications via the platform − Interoperability, via the Communications Infrastructure Interface identifying the set of Communications Infrastructure ser vices that Communications are to be leveraged in a standard way by the Infrastructure platform Interface • Objectives are essential to enable integration within the organisation and trusted interoperability between enterprises Communications Infrastructure January 27, 2010 172

Phase D: Technology Architecture - Technical Reference Model – Detailed View Infrastructure Applications Business Applications • Generic model Application Platform Interface • Idealised set of service categories System and Network Management International Operations • Many architectures will Transaction Processing Location and Directory Software Engineering Graphics and Image not include all of these Data Management Data Interchange User Interface services Security • many architectures will include additional services to support Operating System Services Application Software Network Services that is specific to the Communications Infrastructure Interface organisation or to its Communications Infrastructure vertical industry January 27, 2010 173

Phase D: Technology Architecture - Inputs • Reference Materials External to the Enterprise − Architecture reference materials − Product information on candidate products • Non-Architectural Inputs − Request for Architecture Work − Capability Assessment − Communications Plan • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Technology principles − Statement of Architecture Work − Architecture Vision − Architecture Repository • Re-usable building blocks • Publicly available reference models • Organisation-specific reference models • Organisation standards − Draft Architecture Definition Document • Baseline Business Architecture • Target Business Architecture] • Baseline Data Architecture • Target Data Architecture • Baseline Technology Architecture • Target Technology Architecture − Draft Architecture Requirements Specification • Gap analysis results (from Business Architecture) • Relevant technical requirements that will apply to Phase C − Business, Data, and Application Architecture components of an Architecture Roadmap January 27, 2010 174

Phase D: Technology Architecture - Steps • Select reference models, viewpoints, and tools • Develop Baseline Technology Architecture Description • Develop Target Technology Architecture Description • Perform gap analysis • Define roadmap components • Resolve impacts across the Architecture Landscape • Conduct formal stakeholder review • Finalise the Technology Architecture • Create Architecture Definition Document January 27, 2010 175

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (1) • Review and validate the set of technology principles • Select relevant Technology Architecture resources (reference models, patterns, etc.) from the Architecture Repository • Select relevant Technology Architecture viewpoints that will enable the architect to demonstrate how the stakeholder concerns are being addressed in the Technology Architecture • Identify appropriate tools and techniques to be used for capture, modeling, and analysis, in association with the selected viewpoints January 27, 2010 176

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (2) • Determine Overall Modelling Process − For each viewpoint, select the models needed to support the specific view required, using the selected tool or method − Develop a Technology Architecture • Define a classification of platform services and logical technology components (including standards) • Identify relevant locations where technology is deployed • Carr y out a physical inventor y of deployed technology and abstract up to fit into the classification • Look at application and business requirements for technology • Is the technology in place fit-for-purpose to meet new requirements • Deter mine configuration of the selected technology • Determine impact − Sizing and costing − Capacity planning − Installation/governance/migration impacts January 27, 2010 177

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (3) • Determine Overall Modelling Process − Technology Architecture may be impacted by earlier decisions made around service granularity/level of detail and service boundaries • Performance - Coarse-grained services contain several units of functionality with potentially varying nonfunctional requirements, so platform performance should be considered • Maintainability - If service granularity is too coarse, then introducing changes to that ser vice becomes difficult and impacts the maintenance of the service and the platform on which it is delivered • Location and Latency - Services might interact with each other over remote links and inter-service communication will have in-built latency • Availability - Service invocation is subject to network and/or service failure so high communication availability is an important consideration during service decomposition and defining service granularity − Product selection processes may occur within the Technology Architecture phase where existing products are re-used, incremental capacity is being added, or product selection decisions are a constraint during project initiation − Where product selection deviates from existing standards, involves significant effort, or has wide-ranging impact, this activity should be flagged as an opportunity and addressed through the Opportunities and Solutions phase January 27, 2010 178

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (4) • Identify Required Catalogs of Technology Building Blocks − Catalogs are inventories of the core assets of the business − Catalogs for m the raw material for development of matrices and diagrams and also act as a key resource for portfolio managing business and IT capability − Based on existing technology catalogs and analysis of applications carried out in the Application Architecture phase, collect a list of products in use − If the requirements identified in the Application Architecture are not met by existing products, extend the product list by examining products available on the market that provide the functionality and meet the required standards − If technology standards are currently in place, apply these to the technology component catalog to gain a baseline view of compliance with technology standards − Create catalogs • Technology standards • Technology portfolio January 27, 2010 179

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (5) • Identify Required Matrices − Matrices show the core relationships between related model entities − Create System/Technology matrix January 27, 2010 180

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (6) • Identify Required Diagrams − Diagrams present the Technology Architecture information from a set of different perspectives (viewpoints) according to the requirements of the stakeholders • Provide a link between platform requirements and hosting requirements − For major baseline applications or application platforms (where multiple applications are hosted on the same infrastructure stack), produce a stack diagram showing how hardware, operating system, software infrastructure, and packaged applications combine − For each environment, produce a logical diagram of hardware and software infrastructure showing the contents of the environment and logical communications between components • Where available, collect capacity information on the deployed infrastructure − For each environment, produce a physical diagram of communications infrastructure, such as routers, switches, firewalls, and network links • Where available, collect capacity information on the communications infrastructure − Create diagrams • Environments and Locations diagram • Platform Decomposition diagram • Processing diagram • Networked Computing/Hardware diagram • Communications Engineering diagram January 27, 2010 181

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (7) • Identify Types of Requirement to be Collected − Once the Technology Architecture catalogs, matrices, and diagrams have been developed, architecture modeling is completed by formalising the data- focused requirements for implementing the Target Architecture − Identify types of requirement that must be met by the architecture implementation • Functional requirements • Non-functional requirements • Assumptions • Constraints • Domain-specific Technology Architecture principles • Policies • Standards • Guidelines • Specifications January 27, 2010 182

Phase D: Technology Architecture - Step 1 - Select Reference Models, Viewpoints, and Tools (8) • Select Services − Services portfolios are combinations of basic services from the service categories in the Technical Reference Model that do not conflict • Requirements for organisation-specific elements or pre-existing decisions • Pre-existing and unchanging organisational elements • Inherited external environment constraints − For each building block, build up a service description portfolio as a set of non-conflicting ser vices − Set of services must be tested to ensure that the functionality provided meets application requirements January 27, 2010 183

Phase D: Technology Architecture - Step 2 - Develop Baseline Business Architecture Description • Develop a Baseline Description of the existing Technology Architecture to the extent necessary to support the Target Technology Architecture • Scope and level of detail to be defined will depend on the extent to which existing business elements are likely to be carried over into the Target Business Architecture • Identify the relevant Technology Architecture building blocks, drawing on any artifacts held in the Architecture Repository • Convert the description of the existing environment into the terms of the organisation’s Foundation Architecture • Set down a list of key questions which can be used later in the development process to measure the effectiveness of the new architecture • Use the models identified within Step 1 of Phase D as a guideline for creating new architecture content to describe the Baseline Architecture January 27, 2010 184

Phase D: Technology Architecture - Step 3 - Develop Target Technology Architecture Description • Develop a Target Description for the Technology Architecture, to the extent necessary to support the Architecture Vision, Target Business Architecture, and Target Information Systems Architecture • Scope and level of detail to be defined will depend on the relevance of the business elements to attaining the Target Architecture Vision • Process in the creation of a broad architectural model of the target system is the conceptualisation of building blocks • Architecture Building Blocks (ABBs) describe the functionality and how they may be implemented without the detail introduced by configuration or detailed design • Where new architecture models need to be developed to satisfy stakeholder concerns, use the models identified within Step 1 of Phase D as a guideline for creating new architecture content to describe the Target Architecture January 27, 2010 185

Phase D: Technology Architecture - Step 4 - Perform Gap Analysis • Verify the architecture models for internal consistency and accuracy • Note changes to the viewpoint represented in the selected models from the Architecture Repository • Test architecture models for completeness against requirements • Identify gaps between the baseline and target − Create gap matrix − Identify building blocks to be carried over, classifying as either changed or unchanged − Identify eliminated building blocks − Identify new building blocks − Identify gaps and classify as those that should be developed and those that should be procured January 27, 2010 186

Phase D: Technology Architecture - Step 5 - Define Roadmap Components • Create a business roadmap to prioritise activities over the coming phases • Initial Technology Architecture roadmap will be used as raw material to support more detailed definition of a consolidated, cross-discipline roadmap within the Opportunities and Solutions phase January 27, 2010 187

Phase D: Technology Architecture - Step 6 - Resolve Impacts Across the Architecture Landscape • Understand any wider impacts or implications of proposed Technology Architecture − Does this Technology Architecture create an impact on any pre- existing architectures? − Have recent changes been made that impact on the Technology Architecture? − Are there any opportunities to leverage work from this Technology Architecture in other areas of the organisation? − Does this Technology Architecture impact other projects (including those planned as well as those currently in progress)? − Will this Technology Architecture be impacted by other projects (including those planned as well as those currently in progress)? January 27, 2010 188

Phase D: Technology Architecture - Step 7 - Conduct Formal Stakeholder Review • Check the original motivation for the architecture project and the Statement of Architecture Work against the proposed Technology Architecture • Is fit for the purpose of supporting subsequent work in the other architecture domains? • Refine the proposed Technology Architecture but only if necessary January 27, 2010 189

Phase D: Technology Architecture - Step 8 - Finalise the Business Architecture • Select standards for each of the building blocks re-using as much as possible from the reference models selected from the Architecture Repository • Document each building block • Conduct final cross-check of overall architecture against business goals • Document reason for building block decisions in the architecture document • Document final requirements traceability report • Document final mapping of the architecture within the Architecture Repository and publish via the Architecture Repository − From the selected building blocks, identify those that might be re-used (working practices, roles, business relationships, job descriptions, etc.), • Finalise all the work products, such as gap analysis results January 27, 2010 190

Phase D: Technology Architecture - Step 9 - Create Architecture Definition Document • Document reasons for building block decisions in the Architecture Definition Document • Prepare the business sections of the Architecture Definition Document − Fundamental functionality and attributes - semantic, unambiguous including security capability and manageability − Dependent building blocks with required functionality and named interfaces − Interfaces - chosen set, supplied (APIs, data for mats, protocols, hardware interfaces, standards) − Map to business/organisational entities and policies • Use reports and/or graphics generated by modeling tools to demonstrate key views of the architecture • Route the document for review by relevant stakeholders and incorporate feedback January 27, 2010 191

Phase D: Technology Architecture - Outputs • Refined and updated versions of the Architecture Vision phase deliverables − Statement of Architecture Work − Validated business principles, business goals, and business drivers − Architecture principles • Draft Architecture Definition Document − Target Technology Architecture − Technology Components and their relationships to information systems • Technology platforms and their decomposition, showing the combinations of technology required to realise a particular technology ‘‘stack’’ • Environments and locations - a grouping of the required technology into computing environments (e.g., development, production) • Expected processing load and distribution of load across technology components • Physical (network) communications • Hardware and network specifications − Baseline Technology Architecture − Views corresponding to the selected viewpoints addressing key stakeholder concerns − Draft Architecture Requirements Specification • Gap analysis results • Requirements output from Phases B and C, C1 and C2 • Updated technology requirements − Technology Architecture components of an Architecture Roadmap January 27, 2010 192

Phase E: Opportunities and Solutions - Objectives • To review the target business objectives and capabilities, consolidate the gaps from Phases B to D, and then organise groups of building blocks to address these capabilities • To review and confirm the organisation’s current parameters for and ability to absorb change • To derive a series of Transition Architectures that deliver continuous business value (e.g., capability increments) through the exploitation of opportunities to realise the building blocks • To generate and gain consensus on an outline Implementation and Migration Strategy January 27, 2010 193

Phase E: Opportunities and Solutions - Overview Phase E: Opportunities and Solutions Approach Inputs Steps Outputs Reference Materials External to the Determine/Confirm Key Corporate Enterprise Change Attributes Determine Business Constraints for Non-Architectural Inputs Implementation Review and Consolidate Gap Analysis Architectural Inputs Results from Phases B to D Review IT Requirements from a Functional Perspective Consolidate and Reconcile Interoperability Requirements Refine and Validate Dependencies Confirm Readiness and Risk for Business Transformation Formulate High-Level Implementation and Migration Strategy Identify and Group Major Work Packages Identify Transition Architectures Create Portfolio and Project Charters and Update the Architectures January 27, 2010 194

Phase E: Opportunities and Solutions - Inputs • Reference Materials External to the Enterprise − Architecture reference materials − Product information on candidate products • Non-Architectural Inputs − Request for Architecture Work − Capability Assessment − Communications Plan • Architectural Inputs − Organisational Model for Enterprise Architecture • Scope of business units impacted • Maturity assessment, gaps, and resolution approach • Roles and responsibilities for architecture team(s) • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content (deliverables and artifacts) • Configured and deployed tools − Technology principles − Statement of Architecture Work − Architecture Vision − Architecture Repository • Re-usable building blocks • Publicly available reference models • Organisation-specific reference models • Organisation standards − Draft Architecture Definition Document • Baseline Business Architecture • Target Business Architecture] • Baseline Data Architecture • Target Data Architecture • Baseline Technology Architecture • Target Technology Architecture − Draft Architecture Requirements Specification • Gap analysis results (from Business Architecture) • Relevant technical requirements that will apply to Phase C − Business, Data, and Application Architecture components of an Architecture Roadmap January 27, 2010 195

Phase E: Opportunities and Solutions - Steps Phase E: Opportunities and Solutions - Steps Determine/ Review and Formulate High- Create Portfolio Determine Review IT Consolidate and Confirm Confirm Key Consolidate Gap Refine and Level Identify and Identify and Project Business Requirements Reconcile Readiness and Corporate Analysis Results Validate Implementation Group Major Transition Charters and Constraints for from a Functional Interoperability Risk for Business Change from Phases B to Dependencies and Migration Work Packages Architectures Update the Implementation Perspective Requirements Transformation Attributes D Strategy Architectures Create a Create an Identify Consolidated Assess the IT Determine Implementation Consolidate Transition Review Corporate Gaps, Solutions, Requirements Assess Business Overall Strategic Identify Major Create the Factor Interoperability Architecture and Strategic Plan and from a Functional Dependencies Implementation Work Packages Portfolio Charters Assessment and Requirements Capability Dependencies Perspective Direction Deduction Matrix Increments Matrix Assess Transition Review the Reconcile Analyse the Work Determine Issues Capabilities of Enterprise Review the Phase Interoperability Assess Determine an Packages with Group Portfolios Associated with Create the Corporate and Architecture B, C, and D Gap Requirements Information Implementation Respect to and Projects into Functional Project Charters Partner Maturity Analysis Results with Potential Dependencies Approach Business Increments Integration Organisations Assessment Solutions Transformation Rationalise the Assess Transition Review Consolidated Create the Capabilities of the Corporate Line- Gaps, Solutions, Assess Workflow Transition Organisation and of-Business and Dependencies Architectures IT Business Unit Strategic Plans Dependencies Matrix Conduct Overall Assess IT Architecture Dependencies Updates Assess Foundation Dependencies and Interim Capabilities Rationalise and Consolidate Dependencies January 27, 2010 196

Phase E: Opportunities and Solutions - Steps (1) • Determine/confirm key corporate change attributes − Create an Implementation Factor Assessment and Deduction Matrix − Assess Transition Capabilities of Corporate and Partner Organisations − Assess Transition Capabilities of the Organisation and IT Business Unit • Deter mine business constraints for implementation − Review Corporate Strategic Plan − Review the Enterprise Architecture Maturity Assessment − Review Corporate Line-of-Business Strategic Plans • Review and consolidate gap analysis results from Phases B to D − Create a Consolidated Gaps, Solutions, and Dependencies Matrix − Review the Phase B, C, and D Gap Analysis Results − Rationalise the Consolidated Gaps, Solutions, and Dependencies Matrix • Review IT requirements from a functional perspective − Assess the IT Requirements from a Functional Perspective − Determine Issues Associated with Functional Integration • Consolidate and reconcile interoperability requirements − Consolidate Interoperability Requirements − Reconcile Interoperability Requirements with Potential Solutions January 27, 2010 197

Phase E: Opportunities and Solutions - Steps (2) • Refine and validate dependencies − Assess Business Dependencies − Assess Information Dependencies − Assess Workflow Dependencies − Assess IT Dependencies − Assess Foundation Dependencies and Interim Capabilities − Rationalise and Consolidate Dependencies • Confirm readiness and risk for business transformation • Formulate high-level Implementation and Migration Strategy − Determine Overall Strategic Implementation Direction − Determine an Implementation Approach • Identify and group major work packages − Identify Major Work Packages − Analyse the Work Packages with Respect to Business Transformation • Identify Transition Architectures − Identify Transition Architecture and Capability Increments − Group Portfolios and Projects into Increments • Create portfolio and project charters and update the architectures − Create the Portfolio Charters − Create the Project Charters − Create the Transition Architectures − Conduct Overall Architecture Updates January 27, 2010 198

Phase E: Opportunities and Solutions - Step 1 - Determine/Confirm Key Corporate Change Attributes (1) • Create an Implementation Factor Assessment and Deduction Matrix − Matrix should include a list of the factors to be considered, their descriptions, and the deductions that indicate the actions or constraints that have to be taken into consideration when formulating the plans − Ensures that relevant factors are considered and documented − Become part of the Implementation and Migration Plan and document the rationale for key architecture decisions • Assess Transition Capabilities of Corporate and Partner Organisations − Assess organisational impact on shaping the Transition Architecture − Assess assignment of responsibilities within the organisation for the implementation, so that the enterprise architecture becomes entrenched within the organisation − Evaluate corporate cultural influences for handling change − Document in the Implementation Factor Assessment and Deduction matrix January 27, 2010 199

Phase E: Opportunities and Solutions - Step 2 - Determine/Confirm Key Corporate Change Attributes (2) • Assess Transition Capabilities of the Organisation and IT Organisation − Perform a review of the corporate strategic and business plans in order to validate the fundamental business drivers for the enterprise architecture so that the enterprise architecture can explicitly address each one • Could have a major impact on Transition Architectures and the associated Implementation and Migration Plan − Each of the business drivers should be assessed with respect to implementation issues and documented in the Implementation Factor Assessment and Deduction matrix January 27, 2010 200

Phase E: Opportunities and Solutions - Step 2 - Determine Business Constraints for Implementation • Review Corporate Strategic Plan − Conduct an assessment of the organisation and specifically the IT business unit − Assess the organisation and its culture and the IT business unit − Assess the organisation personnel skill sets to determine whether training and/or contracted assistance and/or outsourcing may be required in certain areas − Perform a gap analysis between the Baseline and Target Architectures − Document in the Implementation Factor Assessment and Deduction matrix • Review the Enterprise Architecture Maturity Assessment − Review the enterprise architecture maturity assessment that was conducted in the Preliminary phase − Update the Implementation Factor Assessment and Deduction matrix with any actions, activities, initiatives, and projects that have to be under taken • Review Corporate Line-of-Business Strategic Plans − Perform a review of the line of business strategic and business plans in order to identify any initiatives, portfolios, projects, or activities that could be leveraged to accelerate the move to the Target Architecture − Determine whether there are any initiatives that could create problems for the enterprise architecture implementation − Document all of the factors and deduced actions in the Implementation Factor Assessment and Deduction matrix January 27, 2010 201

Phase E: Opportunities and Solutions - Step 3 - Review and Consolidate Gap Analysis Results from Phases B to D • Create a Consolidated Gaps, Solutions, and Dependencies Matrix − Group the gaps identified in the domain architecture gap analysis results and assess potential solutions and dependencies to one or more gaps − Enables identification of SBBs (Solution Building Blocks) which could potentially address one or more gaps and their associated ABBs (Architecture Building Blocks) • Review the Phase B, C, and D Gap Analysis Results − Consolidate gap analysis results from each one of the architecture phases in one long list that will become the basis for the work breakdown structure − Identify potential solutions to the gaps and dependencies • Rationalise the Consolidated Gaps, Solutions, and Dependencies Matrix − Reorganise the gap list and place like items together January 27, 2010 202

Phase E: Opportunities and Solutions - Step 4 - Review IT Requirements from a Functional Perspective • Assess the IT Requirements from a Functional Perspective − Review all of the information acquired so far to determine whether the solutions to the gaps can be functionally consolidated − Assess Target Architecture, the Consolidated Gaps, Solutions, and Dependencies matrix, and the Implementation Factor Assessment and Deduction matrix for verification and review − Consolidate the requirements functionally and groups them together to act as the basis for work packages − Refine the Consolidated Gaps, Solutions, and Dependencies matrix, listing the new gaps that will for m the basis for work packages • Determine Issues Associated with Functional Integration − Assess requirements to determine if same functionality being required (and possibly delivered) in many different places − Target Architecture offers an integrated solution with little or no redundancy but the integration of requirements and the associated funding often by lines of business may be problematic − Documented in the Implementation Factor Assessment and Deduction matrix January 27, 2010 203

Phase E: Opportunities and Solutions - Step 5 - Consolidate and Reconcile Interoperability Requirements • Consolidate Interoperability Requirements − Consolidate the Architecture Vision and Target Architectures, as well as the Implementation Factor Assessment and Deduction matrix and Consolidated Gaps, Solutions, and Dependencies matrix − Review to look for any constraints on interoperability required by the potential set of solutions • Reconcile Interoperability Requirements with Potential Solutions − Ensure that there are no interoperability conflicts − Most significant issue to be addressed is business interoperability − Review business processes embedded within the Target Architecture and see whether they can be aligned with the third-party product/service provider processes − Most third-party product/service providers will have their own business processes − Changes to embedded business processes will often require so much work that the advantages of re-using solutions will be lost − Ensure that any change to the Target Architecture or third-party product/service provider is signed off by the business architects and architecture sponsors in a revised Statement of Architecture Work January 27, 2010 204

Phase E: Opportunities and Solutions - Step 6 - Refine and Validate Dependencies (1) • Assess Business Dependencies − Business dependencies are matters outside of the IT domain that impact the successful delivery of the IT service − Professional development and training to implement, operate, and sustain the IT capability in both a business and technical context − Infrastructure that is to provide the physical building to house the new business capability enhanced by IT − Processes that enable the business use of the IT capability through the establishment of workflows, processes, and governance arrangements to ensure that the IT resources can be appropriately leveraged − Policies, including legislation, that guide the development of and use of the IT resources • Assess Information Dependencies − Assess information dependencies to ensure that IT resources and systems that create the data precede those that use the data − Can be achieved through the development of an information sequence for the projects • Assess Workflow Dependencies − Business workflow dependencies include those that ensure that work processes are supported in a logical manner so that the workflows can be implemented in an incremental manner − Co-ordinate a series of projects and project increments to deliver business value on a continual basis − Fully implemented ideal workflow could well be preceded by an abbreviated one focusing on the critical and/or high return on investment processes January 27, 2010 205

Phase E: Opportunities and Solutions - Step 6 - Refine and Validate Dependencies (2) • Assess IT Dependencies − IT dependencies include those activities outside of the IT portfolio where IT resources/systems are critical to the achievement of their business capabilities − Assess and validate dependencies • Assess Foundation Dependencies and Interim Capabilities − Foundation dependencies include the assessment of the required resources, deter mining the optimal implementation path within the constraints of the organisation’s capacity for creating and absorbing change − Continuous provision of business capabilities may necessitate the creation of interim or partial SBBs − Enterprise architecture involves top-down design and bottom-up implementation − Need to deliver business value in the short term will most likely necessitate implementation compromises and creates planned rework − Foundation dependencies will highlight the impact of decisions made and the extent of the rework that should be factored into the final resource bill • Rationalise and Consolidate Dependencies − Integrate dependencies, many of which will have been repeated in the different areas − Include in a Dependency Analysis Report that will be part of the documentation of the Implementation and Migration Plan January 27, 2010 206

Phase E: Opportunities and Solutions - Step 7 - Confirm Readiness and Risk for Business Transformation • Assess the readiness of the organisation to undergo the business transformation changes necessary to leverage the enterprise architecture • Assess the ability of the organisation to adapt to change and capture the associated risks • Business Transformation Readiness Assessment will have been conducted in Phase A • Review the findings and determine the impact of the findings on the Transition Architecture • Always risks associated with any transformation effort - important to identify, classify, and mitigate them before starting so that they can be tracked throughout any specific transformation effort • In enterprise architecture, the shortest distance between two points (the Baseline and Target Architectures) may not be a straight line, but rather a more indirect path that the organisation can realistically negotiate • Determine implementation approaches that will be culturally as well as technically feasible for both tactical and strategic success January 27, 2010 207

Phase E: Opportunities and Solutions - Step 8 - Formulate High-Level Implementation and Migration Strategy • Determine Overall Strategic Implementation Direction − Determine what strategic approach will be taken to implement the Target Architecture − Ensure that Target Architecture is not decomposed into a series of projects that proceed independently with unfortunate results − Stakeholders need to know how the strategic goals are to be achieved − Three basic approaches: • Greenfield - start from the beginning • Revolutionary - radical change (switch on, switch off); need for major surge resourcing (double/shadow system) • Evolutionary - includes strategy of convergence; a phased approach is needed to introduce most capabilities − Collaborate with enterprise stakeholders to select a transformation approach and then to ensure that the resources will be provided to support its implementation • Determine an Implementation Approach − Implementation approach addresses how the strategic implementation direction is to be executed to provide direction to both architects and portfolio/project managers alike − Common implementation methodology recommendations include: • Quick win (snapshots) • Achievable targets • Value chain method − Get agreement on the Implementation and Migration Strategy for the organisation January 27, 2010 208

Phase E: Opportunities and Solutions - Step 9 - Identify and Group Major Work Packages (1) • Analyse the Work Packages with Respect to Business Transformation − Assess the business transformation-related activities and group them together as potential projects − Re-group work packages should be with respect to dependencies (including workflow) and this final analysis used as the basis for project identification − Once the projects are identified, then their project charter and scope statements should be clearly written and initial (i.e., order of magnitude) resource estimates completed − Benefits can be framed in the context in an organisation-wide context using the enterprise architecture − High return on investment projects should be identified as potential pathfinders to show early success − Verify that the organisation-specific requirements will be met − Check against the original business scenario(s) driving the scope of the projects January 27, 2010 209

Phase E: Opportunities and Solutions - Step 9 - Identify and Group Major Work Packages (2) • Identify Major Work Packages − Examine the Implementation Factor Assessment and Deduction matrix and Consolidated Gaps, Solutions, and Dependencies matrix and add details on proposed solution mechanism − Hold a working session with the domain architects and operations management personnel to determine what potentially the best solutions would be − Indicate for every gap/activity whether the solution should be oriented towards • New development • Based upon a existing product and/or solution that can be purchased − Update Consolidated Gaps, Solutions, and Dependencies matrix with details addressing proposed solutions − classify every current system as: • Mainstream Systems - par t of the future information system • Contain Systems - Expected to be replaced or modified in the planning horizon (next three years) • Replace Systems - To be replaced in the planning horizon January 27, 2010 210

Phase E: Opportunities and Solutions - Step 10 - Identify Transition Architectures • Identify Transition Architecture and Capability Increments − Re-assess the missing business capabilities identified in the Architecture Vision and Target Architecture − Break-down these targeted capabilities into capability increments each having clearly identified and measurable business value − Break-down supporting top-level projects into increments to deliver the capability increments − Determine where the most difficult activities are − Do not attack the these first - focus on activities that most easily deliver missing capability − Most of the challenges in creating and absorbing change are challenges based upon an organisation’s maturity and are expressed in organisation and cultural barriers to change − Creation of capability increments will identify what activities and outcomes can be grouped together and roughly in what sequence they should be delivered • Group Portfolios and Projects into Increments − Take the sequence of activities and outcomes and groups the delivery vehicles (the portfolios and projects) into increments, specifying what should be delivered in each increment − Projects should be broken down into increments based upon the deliverables required in each one of the Transition Architectures January 27, 2010 211

Phase E: Opportunities and Solutions - Step 11 - Create Portfolio and Project Charters and Update the Architectures • Create the Portfolio Charters − Review and consolidate the portfolio and potentially major project charters and ensure that their architectural outcomes are clearly defined − Architectural outcomes will give the portfolios organisation context and determine the fit and value of the deliverables for governance • Create the Project Charters − Review and consolidate the project charters − Ensure that their architectural outcomes are clearly defined • Create the Transition Architectures − Transition Architectures will form the basis for Migration Planning in Phase F − Transition Architectures should have a clear set of outcomes and a specification of which delivery vehicle − Transition Architecture will be expressed at a similar level of detail to the Architecture Definition Document • Conduct Overall Architecture Updates − Update the Architecture Vision with interoperability policy decisions − Identifies all of the business capabilities that are to be implemented January 27, 2010 212

Phase E: Opportunities and Solutions - Outputs • Refined and updated versions of the Architecture Vision, Business Architecture, Information Systems Architecture, and Technology Architecture phase deliverables − Statement of Architecture Work − Architecture Vision including definition of types and degrees of interoperability − Draft Architecture Definition Document • Identification of increments • Interoperability and co-existence requirements • Inclusion of project list and project charters − Draft Architecture Requirements Specification • Consolidated and validated Architecture Roadmap • Capability Assessment • Enter rise Architecture Maturity Profile • Transformation Readiness Report • Transition Architecture − Consolidated Gaps, Solutions, and Dependencies Assessment − Risk Register − Impact analysis − Dependency Analysis Report − Implementation Factor Assessment and Deduction Matrix • Implementation and Migration Plan including the high-level Implementation and Migration Strategy January 27, 2010 213

Phase F: Migration Planning - Objectives • To ensure that the Implementation and Migration Plan is co- ordinated with the various management frameworks in use within the organisation • To prioritise all work packages, projects, and building blocks by assigning business value to each and conducting a cost/business analysis • To finalise the Architecture Vision and Architecture Definition Documents in line with the agreed implementation approach • To confirm the Transition Architectures defined in Phase E with relevant stakeholders • To create, evolve, and monitor the detailed Implementation and Migration Plan providing necessary resources to enable the realisation of the Transition Architectures, as defined in Phase E January 27, 2010 214

Phase F: Migration Planning - Approach • Focus on the creation of a viable Implementation and Migration Plan in cooperation with the portfolio and project managers • Assess the dependencies, costs, and benefits of the various migration projects • Prioritised list of projects will form the basis of the detailed Implementation and Migration Plan • Supplement the architecture with portfolio and project-level detail assigning tasks to specific resources • Implementation and Migration Plan is part of a family of plans issued by enterprise management frameworks that have to be closely co- ordinated to ensure that business value is delivered and that the resources are made available to complete the necessary work • Establish architecture evolution cycle to ensure that the architecture stays relevant and lessons learned should be documented to enable continuous process improvement January 27, 2010 215

Phase F: Migration Planning - Overview Phase F: Migration Planning Approach Inputs Steps Outputs Confirm Management Framework Reference Materials External to the Interactions for Implementation and Enterprise Migration Plan Assign a Business Value to Each Non-Architectural Inputs Project Estimate Resource Requirements, Architectural Inputs Project Timings, and Availability/ Delivery Vehicles Prioritise the Migration Projects Through the Conduct of a Cost/ Benefit Assessment and Risk Validation Confirm Transition Architecture Increments/Phases and Update Architecture Definition Document Generate the Architecture Implementation Roadmap (Time- Lined) and Migration Plan Establish the Architecture Evolution Cycle and Document Lessons Learned January 27, 2010 216

Phase F: Migration Planning - Inputs • Reference Materials External to the Enterprise − Draft Architecture Definition Document − Architecture reference materials • Strategic Migration Plan • Baseline Business Architecture • Non-Architectural Inputs • Target Business Architecture − Request for Architecture Work • Baseline Data Architecture − Capability Assessment • Target Data Architecture • Baseline Application Architecture − Communications Plan • Target Application Architecture • Architectural Inputs • Baseline Technology Architecture • Target Technology Architecture − Organisational Model for Enterprise Architecture • Impact analysis — project list and charters • Scope of business units impacted • Maturity assessment, gaps, and resolution approach − Draft Architecture Requirements Specification • Roles and responsibilities for architecture team(s) • Architectural requirements • Constraints on architecture work • Gap analysis results (from Business, Data, Application, and Technology Architecture) • Budget requirements • IT ser vice management integration requirements • Governance and support strategy − Change Requests for existing business programs and − Governance models and frameworks projects • Enterprise Architecture Management Framework • Capability Management Framework − Consolidated and validated Architecture Roadmap • Portfolio Management Framework − Capability Assessment • Project Management Framework • Enterprise Architecture Maturity Profile • Operations Management FrameworkTechnology principles • Transformation Readiness Report − Tailored Architecture Framework − Transition Architecture • Tailored architecture method • Consolidated Gaps, Solutions, and Dependencies Assessment • Tailored architecture content • Risk Register • Configured and deployed tools • Impact analysis — project list − Statement of Architecture Work • Dependency Analysis Report • Implementation Factor Assessment and Deduction Matrix − Architecture Vision − Implementation and Migration Plan including the high- − Architecture Repository level Implementation and Migration Strategy • Re-usable building blocks • Publicly available reference models • Organisation-specific reference models • Organisation standards January 27, 2010 217

Phase F: Migration Planning - Steps Phase F: Migration Planning Estimate Resource Prioritise the Migration Confirm Transition Generate the Confirm Management Establish the Requirements, Project Projects Through the Architecture Architecture Framework Interactions Assign a Business Value Architecture Evolution Timings, and Conduct of a Cost/ Increments/Phases and Implementation for Implementation and to Each Project Cycle and Document Availability/ Delivery Benefit Assessment and Update Architecture Roadmap (Time-Lined) Migration Plan Lessons Learned Vehicles Risk Validation Definition Document and Migration Plan Confirm Organisational Align Implementation Business Value, Return Determine Personnel Derive Cost Benefit Confirm the Enterprise and Migration Plan with on Investment, and Confirm Transition Confirm Enterprise and Infrastructure Analysis for the Architecture Evolution Business/ Capability Performance Architecture Time-Spans Architecture Evolution (Capital) Costs Migration Projects Cycle Planning Measurement Parameters Assign Risk to the Confirm Business Value Confirm the Enterprise Examine Business Determine Operations Validate the Risk Enterprise Architecture Projects and Project Delivered by the Architecture Transformation Aspects and Maintenance Costs Assessment State Evolution Increments Increments Management Processes Assess the Synchronisation of the Assign Business Value to Determine Transition Update Previously Detailed Implementation Document Lessons Enterprise Architecture the Projects and Project Architecture/Project Prioritise the Projects Created Architecture and Migration Plan Learned and Existing IT Planning Increments Increment Timings Deliverables Framework Align Implementation Determine Continuous and Migration Plan with Assess Best Delivery Incorporate Project Business Value the Project Management Vehicle Schedules Assessment Technique Framework Align Implementation and Migration Plan with Plan the Migration the Operations Details Management Framework Establish Plans for Enterprise Architecture Management January 27, 2010 218

Phase F: Migration Planning - Steps (1) • Confirm Management Framework Interactions for Implementation and Migration Plan − Align Implementation and Migration Plan with Business/Capability Planning − Examine Business Transformation Aspects − Assess the Synchronisation of the Enterprise Architecture and Existing IT Planning Framework − Align Implementation and Migration Plan with the Project Management Framework − Align Implementation and Migration Plan with the Operations Management Framework − Establish Plans for Enterprise Architecture Management • Assign a Business Value to Each Project − Confirm Organisational Business Value, Return on Investment, and Performance Measurement Parameters − Assign Risk to the Projects and Project Increments − Assign Business Value to the Projects and Project Increments − Determine Continuous Business Value Assessment Technique • Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicles − Determine Personnel and Infrastructure (Capital) Costs − Determine Operations and Maintenance Costs − Determine Transition Architecture/Project Increment Timings − Assess Best Delivery Vehicle January 27, 2010 219

Phase F: Migration Planning - Steps (2) • Prioritise the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation − Derive Cost Benefit Analysis for the Migration Projects − Validate the Risk Assessment − Prioritise the Projects • Confirm Transition Architecture Increments/Phases and Update Architecture Definition Document − Confirm Transition Architecture Time-Spans − Confirm Business Value Delivered by the Increments − Update Previously Created Architecture Deliverables • Generate the Architecture Implementation Roadmap (Time-Lined) and Migration Plan − Confirm Enterprise Architecture Evolution − Enterprise Architecture State Evolution − Detailed Implementation and Migration Plan − Incorporate Project Schedules − Plan the Migration Details • Establish the Architecture Evolution Cycle and Document Lessons Learned − Confirm the Enterprise Architecture Evolution Cycle − Confirm the Enterprise Architecture Management Processes − Document Lessons Learned January 27, 2010 220

Phase F: Migration Planning - Step 1 - Confirm Management Framework Interactions for Implementation and Migration Plan (1) • Establish what the Implementation and Migration Plan should include and ensure that it is coordinated with the other frameworks • Four management frameworks that have to work closely together for the Migration Plan to succeed − Business Planning - conceives, directs, and provides the resources for all of the activities required to achieve concrete business objectives/outcomes − Enterprise Architecture - structures and gives context to all enterprise activities delivering concrete business outcomes primarily but not exclusively in the IT domain - currently IT governance addresses many of these requirements − Portfolio/Project Management - co-ordinates, designs, and builds the business systems that deliver the concrete business outcomes − Operations Management - integrates, operates, and maintains the deliverables that deliver the concrete business outcomes • Implementation and Migration Plan will impact and consequently have to be reflected in each one of these frameworks • Understand the frameworks within the organisation and ensure that these plans are co-ordinated and inserted within the plans of each one of these frameworks January 27, 2010 221

Phase F: Migration Planning - Step 1 - Confirm Management Framework Interactions for Implementation and Migration Plan (2) • Align Implementation and Migration Plan with Business/Capability Planning − Implementation and Migration Plan has to be aligned with the business strategy and plans for all aspects of the organisation − View the strategic and business plans from an architecture perspective to determine fitness-for- purpose − Determine what can be leveraged from the strategic and business plans and what has to be inserted as an addition to these plans in the upcoming release cycle − Focus on the delivery of measurable, incremental business value at the end of each Transition Architecture • Examine Business Transformation Aspects − Strategic business planning should address business transformation, as in virtually all cases of enterprise architecture implementation there is a significant business transformation element − Two main components, namely business transformation within and outside the IT lines of service − Changes within the IT operational infrastructure impact the Implementation and Migration Plan − Enterprise architecture redirection of effort from maintaining a highly complex and less co- ordinated infrastructure to one where effort can spent on contributing directly to business value − Human capital is paramount in a knowledge-based economy and their acceptance of the changes cannot be taken for granted − New processes, staff consultations, retraining are critical to the success of the enterprise architecture January 27, 2010 222

Phase F: Migration Planning - Step 1 - Confirm Management Framework Interactions for Implementation and Migration Plan (3) • Assess the Synchronisation of the Enterprise Architecture and Existing IT Planning Framework − Implementation and Migration Plan is often a subset of the corporate IT strategic and business plans − Synchronisation is essential and the need for them to proceed in alignment will be a major change in working approach for planners used to working without an enterprise architecture framework − Enterprise architecture provide a context for their activities and provide the essential governance fit criteria − Ensure that the Implementation and Migration Plan is well-positioned within the IT business plan • Align Implementation and Migration Plan with the Project Management Framework − Every organisation has a deliver y methodology and most have some form of portfolio and project management framework at differing levels of maturity − Architecture Definition Document provides a Baseline Architecture, Target Architecture, gap analysis, and dependencies between building blocks − Implementation and Migration Plan adds further detail on how the Target Architecture is to be realised through change activity − Implementation and Migration Plan has to be embedded within the appropriate delivery vehicle − Projects are transient delivery vehicles, whereas the enterprise architecture is permanent and manages the enterprise architecture artifacts delivered by the projects throughout their lifecycle January 27, 2010 223

Phase F: Migration Planning - Step 1 - Confirm Management Framework Interactions for Implementation and Migration Plan (4) • Align Implementation and Migration Plan with the Operations Management Framework − Operations Management function runs the organisation infrastructure and the minute that an artifact is handed to them it comes under their configuration management and control − Operations Management function will have been closely involved in the establishment of the Baseline Architecture and have been solicited for recommendations for the Target Architectures − Implementation and Migration Plan has to cater for the hand-off to the operations management group and arrange for the co-ordination of the artifact configuration management • Establish Plans for Enterprise Architecture Management − Implementation and Migration Plan sits at the intersection of numerous technical and management frameworks − Enterprise architecture framework (established in the Preliminary phase) should reflect the interactions − Need to explicitly state how the architecture is to be implemented and migrated January 27, 2010 224

Phase F: Migration Planning - Step 2 - Assign a Business Value to Each Project (1) • Confirm Organisational Business Value, Return on Investment, and Performance Measurement Parameters − Ensure the business value parameters are well-understood and serve as the basis for the creation and monitoring of the Implementation and Migration Plan − Enable the generation of continuous business value, even accepting that this might involve planned rework in subsequent sets of deliverables − Establish a concrete set of criteria with which to assess the business value, return on investment, and measures to ascertain how the project is meeting their objectives • Performance Evaluation Criteria are used by portfolio and capability managers to approve and monitor the progress of the architecture transformation • Return on Investment Criteria have to be detailed and signed off by the executive stakeholders • Business Value has to be defined • Critical Success Factors (CSF) should be established to define success for a project and/or project increment • Measures of Effectiveness (MOE) are often performance criteria and many corporations include them in the CSFs • Strategic Fit based upon the overall enterprise architecture (all tiers) will be the critical factor for allowing the approval of any new endeavor (project/initiative or whatever) or deter mining the value of any deliverable • Assign Risk to the Projects and Project Increments − Aggregate the risks associated with each activity for the projects and their potential increments in the Consolidated Gaps, Solutions, and Dependencies Assessment (from Phase E) January 27, 2010 225

Phase F: Migration Planning - Step 2 - Assign a Business Value to Each Project (2) • Assign Business Value to the Projects and Project Increments − Develop an estimated value to the business for each project − Should be completed with business management input with the enterprise architect ensuring that the value of the business enabling IT infrastructure is well understood • Determine Continuous Business Value Assessment Technique − Assessment could be developed through the use of a matrix based on a value index dimension and a risk index dimension − Should be conducted by both business clients and IT January 27, 2010 226

Phase F: Migration Planning - Step 3 - Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicles (1) • Determine Personnel and Infrastructure (Capital) Costs − Determine what the costs will be in terms of personnel and infrastructure − Ensure that all infrastructure costs are captured, including office space, furniture, and so on, charging them against the activities or against the project − Aggregate the SBB costs to come up with a total for capital costs for the project and project increment and then add this project capital cost to the list of projects • Determine Operations and Maintenance Costs − Costs are associated with the total cost of ownership for a SBB − Triggered after the SBB has been handed over to operations management from the project delivery organisation − Ensure cost estimate will provide sufficient resources available to service the SBB while in the field, so it should address the entire SBB lifecycle − Operations and maintenance costs should be added to the SBB construction cost to give a total cost of ownership − Total cost of ownership should now be added to the list of projects January 27, 2010 227

Phase F: Migration Planning - Step 3 - Estimate Resource Requirements, Project Timings, and Availability/Delivery Vehicles (2) • Determine Transition Architecture/Project Increment Timings − Create an initial estimate of the time that the projects and project increments will take • Assess Best Delivery Vehicle − Use this estimate to look at the resources available within the organisation and determine whether the deliver y vehicle should be internal, external or both January 27, 2010 228

Phase F: Migration Planning - Step 4 - Prioritise the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation (1) • Derive Cost Benefit Analysis for the Migration Projects − Initiate the cost/benefit analysis and drive the return on investment − Return on investment has to be clear and take into account the stakeholders for which it is being prepared − Sensitivity to stakeholders’ concerns is important − Discover all costs, and ensure that the business deals with the net benefit (cost savings over time — cost of initiative over time) • Validate the Risk Assessment − Review the risks documented in the Gaps, Solutions, and Dependencies Report − Ensure that the risks for the project artifacts have been mitigated as − much as possible − Update the project list with risk-related comments January 27, 2010 229

Phase F: Migration Planning - Step 4 - Prioritise the Migration Projects through the Conduct of a Cost/Benefit Assessment and Risk Validation (2) • Prioritise the Projects − Using the previously calculated net benefits, and the Gaps, Solutions, and Dependencies Analysis get consensus amongst the stakeholders to agree upon a prioritisation of the projects − Prioritisation criteria will include the key business drivers identified in Phase E as well as those relating to individual stakeholders’ agendas • Reduction of costs • Consolidation of services • Ability to handle change • A goal to have a minimum of interim solutions (as they often become long- term/strategic) − Ensure that foundation projects are identified • Often invisible to the end client but an essential intermediary be understood and supported by senior management − List of projects should clearly highlight dependencies − Stakeholders have to review the risk assessment and revise it as necessary ensuring that there is a full understanding of the residual risk associated with the prioritisation and the projected funding line − Update and reorder the list of projects with their priority January 27, 2010 230

Phase F: Migration Planning - Step 5 - Confirm Transition Architecture Increments/Phases and Update Architecture Definition Document • Confirm Transition Architecture Time-Spans − Agree to a time-span of an increment − Has to take into account the area where the architecture has to be implemented and the results of the analysis of the organisation list of events and timings − Affected by planning, budgetary, acqusitions cycles and pre-requisites • Confirm Business Value Delivered by the Increments − Review gap analyses, dependencies, and prioritised portfolios/projects − Validate that discrete business outcomes can be delivered in increments − Perform at the portfolio level as entire projects may be re-scheduled to allow others to move forward more rapidly − Important to align the architectures of the foundation projects to ensure that they flexibly deliver the requisite support to achieving the business outcomes • Update Previously Created Architecture Deliverables − If the implementation approach has shifted as a result of confirming the implementation increments, update the Transition Architectures to reflect the revised direction − Update the Architecture Definition, assigning project objectives and aligning projects and their deliverables with the enterprise architecture increments − The enterprise Architecture Definition is technology-aware but, as much as possible, technology-independent January 27, 2010 231

Phase F: Migration Planning - Step 6 - Generate the Architecture Implementation Roadmap (Time-Lined) and Migration Plan (1) • Confirm Enter prise Architecture Evolution − Confirm the actual evolution of the architecture to co-ordinate the development of several concurrent instances of the various architectures − Resources have to be assigned to move the architectures ahead in a coherent manner − Take advantage of opportunities and innovations as well as coping with significant business events • Enterprise Architecture State Evolution − Implementation and Migration Plan will show the proposed state of the architectures at various levels of detail depending upon how far in the future the snapshot is − Use the Technical Reference Model to shows how the capabilities in each area evolve through the Transition Architectures • Detailed Implementation and Migration Plan − In Phase E and in previous steps within Phase F, most of the portfolio planning actions will have been completed and this step brings all the detail together into an overall plan − Formally integrate all of the projects, project increments, and activities as well as dependencies into a project plan − Ensure that all external dependencies are captured and included − Conduct resource leveling to ascertain the overall availability of resources with precedence being given to the priorities previously allocated − Determine what can be done internally or externally with contract support January 27, 2010 232

Phase F: Migration Planning - Step 6 - Generate the Architecture Implementation Roadmap (Time-Lined) and Migration Plan (2) • Incorporate Project Schedules − Roll-up plans (in part or in their entirety) into the Implementation and Migration Plan − Assess and adjust to ensure that the plan has the best chance for success − Create finalised Implementation and Migration Plan • Plan the Migration Details − A building block is delivered when it becomes part of the corporate infrastructure and handed over to the operations management function − Migration Plan focuses on the actual handover of the constructed building blocks and their integration into the infrastructure − Migration Plan must cater for the ongoing operations and maintenance of the delivered building block − Ensure that either the project and/or operations management have the resources to ensure that the building block is effectively sustained − Important that deliverables are quickly but systematically placed into service January 27, 2010 233

Phase F: Migration Planning - Step 7 - Establish the Architecture Evolution Cycle and Document Lessons Learned • Confirm the Enterprise Architecture Evolution Cycle − Ensure that the architecture remains relevant and provides the critical guidance to the projects designing and delivering the SBBs − No point in creating a family of architecture artifacts that are not being maintained as they will become obsolete relatively quickly − Has to be a regular update mechanism built into the architecture transformation process • Confirm the Enterprise Architecture Management Processes − Release management is important so that all parties are able to contribute in a timely manner − Configuration management is also critical to ensure that the Enterprise Continuum and architectures are co-ordinated and that the architectures accurately reflect current and planned reality • Document Lessons Learned − Document lessons learned and treat as governance artifacts − Action via change requests, or changes in processes, business units or whatever is needed to improve the development and implementation of enterprise architecture January 27, 2010 234

Phase F: Migration Planning - Outputs • Implementation and Migration Plan • Finalised Architecture Definition Document • Finalised Architecture Requirements Specification • Finalised Architecture Roadmap • Finalised Transition Architecture • Re-Usable Architecture Building Blocks • Requests for Architecture Work for the architecture aspects of implementation projects • Architecture Contracts for implementation projects • Implementation Governance Model • Change Requests arising from lessons learned January 27, 2010 235

Phase G: Implementation Governance - Objectives • To formulate recommendations for each implementation project • To govern and manage an Architecture Contract covering the overall implementation and deployment process • To perform appropriate governance functions while the solution is being implemented and deployed • To ensure conformance with the defined architecture by implementation projects and other projects • To ensure that the program of solutions is deployed successfully as a planned program of work • To ensure conformance of the deployed solution with the Target Architecture • To mobilise supporting operations that will underpin the future working lifetime of the deployed solution January 27, 2010 236

Phase G: Implementation Governance - Approach • Bring together information for successful management of the various implementation projects • Deploy the Target Architecture as a series of transitions to enable early realisation of business value and benefits, and to minimise the risk • Overall approach − Establish an implementation program that will enable the delivery of the Transition − Architectures agreed for implementation during the Migration Planning phase − Adopt a phased deployment schedule that reflects the business priorities embodied in the Architecture Roadmap − Follow the organisation’s standard for corporate, IT, and architecture governance − Use the organisation’s established portfolio/program management approach, where this exists − Define an operations framework to ensure the effective long life of the deployed solution • Establish the connection between architecture and implementation organisation, through the Architecture Contract • Ensure compliance with the defined architecture(s), not only by the implementation projects but also by other ongoing projects within the enterprise January 27, 2010 237

Phase G: Implementation Governance - Overview Phase G: Implementation Governance Approach Inputs Steps Outputs Confirm Scope and Priorities for Reference Materials External to Deployment with Development the Enterprise Management Identify Deployment Resources Non-Architectural Inputs and Skills Guide Development of Solutions Architectural Inputs Deployment Perform Enterprise Architecture Compliance Reviews Implement Business and IT Operations Perform Post-Implementation Review and Close the Implementation January 27, 2010 238

Phase G: Implementation Governance - Inputs • Reference Materials External to the Enterprise − Architecture Definition Document − Architecture reference materials − Architecture Requirements Specification • Architectural requirements • Non-Architectural Inputs • Gap analysis results (from Business, Data, − Request for Architecture Work Application, and Technology Architectures) − Capability Assessment − Architecture Roadmap • Architectural Inputs − Transition Architecture − Implementation Governance Model − Organisational Model for Enterprise Architecture • Scope of business units impacted − Architecture Contract • Maturity assessment, gaps, and resolution approach − Request for Architecture Work • Roles and responsibilities for architecture team(s) − Implementation and Migration Plan • Constraints on architecture work • Budget requirements • Governance and support strategy − Tailored Architecture Framework • Tailored architecture method • Tailored architecture content • Configured and deployed tools − Statement of Architecture Work − Architecture Vision − Architecture Repository • Re-usable building blocks • Publicly available reference models • Organisation-specific reference models • Organisation standards January 27, 2010 239

Phase G: Implementation Governance - Steps • Confirm Scope and Priorities for Deployment with Development Management • Identify Deployment Resources and Skills • Guide Development of Solutions Deployment • Perform Enterprise Architecture Compliance Reviews • Implement Business and IT Operations • Perform Post-Implementation Review and Close the Implementation January 27, 2010 240

Phase G: Implementation Governance - Step 1 - Confirm Scope and Priorities for Deployment with Development Management • Review migration planning outputs and produce recommendations on deployment • Identify enterprise architecture priorities for development teams • Identify deployment issues and make recommendations • Identify building blocks for replacement, update, etc. • Perform gap analysis on enterprise architecture and solutions framework − Identify the gaps in the existing enterprise solutions framework − Identify the specific Solution Building Blocks (SBBs) required to fill these gaps will be the identified by the solutions architects • Produce a gap analysis report January 27, 2010 241

Phase G: Implementation Governance - Step 2 - Identify Deployment Resources and Skills • Educate the development resources in the overall enterprise architecture deliverables and expectations from the specific development and implementation projects • Identify system development methods required for solutions development • Ensure that the systems development method enables feedback to the architecture team on designs January 27, 2010 242

Phase G: Implementation Governance - Step 3 - Guide Development of Solutions Deployment • Formulate project recommendation • For each separate implementation and deployment project − Document scope of individual project in impact analysis − Document strategic requirements (from the architectural perspective) in impact analysis − Document change requests (such as support for a standard interface) in impact analysis − Document rules for conformance in impact analysis − Document timeline requirements from roadmap in impact analysis • Document Architecture Contract − Obtain signature from all developing organisations and sponsoring organisation • Update Enterprise Continuum directory and repository for solutions • Guide development of business and IT operating models for services • Provide service requirements derived from enterprise architecture • Guide definition of business and IT operational requirements • Carry out gap analysis between the Solution Architecture and operations • Produce Implementation Plan January 27, 2010 243

Phase G: Implementation Governance - Step 4 - Perform Enterprise Architecture Compliance Reviews • Review ongoing implementation governance and architecture compliance for each building block • Conduct post-development reviews • Close development part of deployment projects January 27, 2010 244

Phase G: Implementation Governance - Step 5 - Implement Business and IT Operations • Carry out the deployment projects including: − IT services delivery implementation − Business services delivery implementation − Skills development and training implementation − Communications documentation publication • Publish new Baseline Architectures to the Architecture Repository and update other impacted repositories, such as operational configuration management stores January 27, 2010 245

Phase G: Implementation Governance - Step 6 - Perform Post-Implementation Review and Close the Implementation • Conduct post-implementation reviews • Publish reviews and close projects January 27, 2010 246

Phase G: Implementation Governance - Outputs • Architecture Contract • Compliance Assessments • Change Requests • Architecture-compliant solutions deployed including: − The architecture-compliant implemented system − Populated Architecture Repository − Architecture compliance recommendations and dispensations − Recommendations on service delivery requirements − Recommendations on performance metrics − Ser vice Level Agreements (SLAs) − Architecture Vision, updated post-implementation − Architecture Definition Document, updated post-implementation − Transition Architecture, updated post-implementation − Business and IT operating models for the implemented solution January 27, 2010 247

Phase H: Architecture Change Management - Objectives • To ensure that baseline architectures continue to be fit-for-purpose • To assess the performance of the architecture and make recommendations for change • To assess changes to the framework and principles set up in previous phases • To establish an architecture change management process for the new enterprise architecture baseline that is achieved with completion of Phase G • To maximise the business value from the architecture and ongoing operations • To operate the Governance Framework January 27, 2010 248

Phase H: Architecture Change Management – Approach (1) • Ensure that the architecture achieves its original target business value • Manage changes to the architecture in a cohesive and architected way • Provide for the continual monitoring of such things as governance requests, new developments in technology, and changes in the business environment • Establish and support the implemented enterprise architecture as a dynamic architecture • Monitor business growth and changes • Implement capacity measurement and recommendations for planning • Establish a value and change management process January 27, 2010 249

Phase H: Architecture Change Management – Approach (2) • Drivers for Change − Enterprise architecture does not operate in a vacuum - there is usually an existing infrastructure and business which is already providing value − Approaches to change • Strategic, top-down directed change to enhance or create new capability (capital) • Bottom-up changes to correct or enhance capability (operations and maintenance) for infrastructure under operations management • Experiences with the previously delivered project increments in the care of operations management, but still being delivered by ongoing projects − Enterprise architecture takes a strategic top-down approach to change − A lessons learned process ensures that mistakes are made once and not repeated − Many technology-related drivers for architecture change • New technology reports • Asset management cost reductions • Technology withdrawal • Standards initiatives − Business drivers for architecture change • Business-as-usual developments • Business exceptions • Business innovations • Business technology innovations • Strategic change January 27, 2010 250

Phase H: Architecture Change Management – Approach (3) • Enterprise Architecture Change Management Process − Enterprise architecture change management process needs to determine how changes are to be managed, what techniques are to be applied, and what methodologies used − Process also needs a filtering function that determines which phases of the architecture development process are impacted by requirements − Classify required architectural changes into one of three categories • Simplification Change: A simplification change can normally be handled via change management techniques • Incremental Change: An incremental change may be capable of being handled via change management techniques, or it may require partial re- architecting, depending on the nature of the change • Re-architecting Change: A re-architecting change requires putting the whole architecture through the architecture development cycle again January 27, 2010 251

Phase H: Architecture Change Management – Approach (4) • Guidelines for Maintenance versus Architecture Redesign − If the change impacts two stakeholders or more, then it is likely to require an architecture redesign and re-entry to the ADM − If the change impacts only one stakeholder, then it is more likely to be a candidate for change management − If the change can be allowed under a dispensation, then it is more likely to be a candidate for change management − Refreshment cycle (partial or complete re-architecting) may be required if: • The Foundation Architecture needs to be re-aligned with the business strategy • Substantial change is required to components and guidelines for use in deployment of the architecture • Significant standards used in the product January 27, 2010 252

Phase H: Architecture Change Management - Overview Phase H: Architecture Change Management Approach Inputs Steps Outputs Drivers for Change Reference Materials External to the Establish Value Realisation Process Enterprise Enterprise Architecture Change Management Process Non-Architectural Inputs Deploy Monitoring Tools Guidelines for Maintenance versus Architecture Redesign Architectural Inputs Manage Risks Provide Analysis for Architecture Change Management Develop Change Requirements to Meet Performance Targets Manage Governance Process Activate the Process to Implement Change January 27, 2010 253

Phase H: Architecture Change Management - Inputs • Reference Materials External to the Enterprise − Architecture Definition Document − Architecture reference materials − Architecture Requirements Specification • Architectural requirements • Non-Architectural Inputs • Gap analysis results (from Business, Data, − Request for Architecture Work identified during Application, and Technology Architectures) Phases E and F − Architecture Roadmap • Architectural Inputs − Change Request - technology changes • New technology reports − Organisational Model for Enterprise Architecture • Asset management cost reduction initiatives • Scope of business units impacted • Technology withdrawal reports • Maturity assessment, gaps, and resolution approach • Standards initiatives • Roles and responsibilities for architecture team(s) • Constraints on architecture work − Change Request - business changes • Budget requirements • Business developments • Governance and support strategy • Business exceptions • Business innovations − Tailored Architecture Framework • Business technology innovations • Tailored architecture method • Strategic change developments • Tailored architecture content • Configured and deployed tools − Change Request − Statement of Architecture Work − Transition Architecture − Architecture Vision − Implementation Governance Model − Architecture Repository − Architecture Contract • Re-usable building blocks − Compliance Assessments • Publicly available reference models − Implementation and Migration Plan • Organisation-specific reference models • Organisation standards January 27, 2010 254

Phase H: Architecture Change Management - Steps • Establish Value Realisation Process • Deploy Monitoring Tools • Manage Risks • Provide Analysis for Architecture Change Management • Develop Change Requirements to Meet Performance Targets • Manage Governance Process • Activate the Process to Implement Change January 27, 2010 255

Phase H: Architecture Change Management - Step 1 - Establish Value Realisation Process • Influence business projects to exploit the enterprise architecture for value realisation January 27, 2010 256

Phase H: Architecture Change Management - Step 1 - Establish Value Realisation Process • Influence business projects to exploit the enterprise architecture for value realisation January 27, 2010 257

Phase H: Architecture Change Management - Step 2 - Deploy Monitoring Tools • Ensure monitoring tools are deployed and applied to enable the following: − Monitor technology changes which could impact the Baseline Architecture − Monitor business changes which could impact the Baseline Architecture − Business value tracking; e.g., investment appraisal method to determine value metrics for the business objectives − Monitor enterprise architecture capability maturity − Track and assess asset management programs − Track the quality of service performance and usage − Determine and track business continuity requirements January 27, 2010 258

Phase H: Architecture Change Management - Step 3 - Manage Risks • Manage enterprise architecture risks and provide recommendations for IT strategy January 27, 2010 259

Phase H: Architecture Change Management - Step 4 - Provide Analysis for Architecture Change Management • Provide analysis for architecture change management: − Analyse performance − Conduct enterprise architecture performance reviews with service management − Assess Change Requests and reporting to ensure that the expected value realisation and Service Level Agreement (SLA) expectations of the customers are met − Under take a gap analysis of the performance of the enterprise architecture − Ensure change management requests adhere to the enterprise architecture governance and framework January 27, 2010 260

Phase H: Architecture Change Management - Step 5 - Provide Analysis for Architecture Change Management • Make recommendations on change requirements to meet performance targets and development of position to act January 27, 2010 261

Phase H: Architecture Change Management - Step 6 - Manage Governance Process • Manage governance process and framework for architecture: − Arrange meetings of Architecture Board − Hold meetings of the Architecture Board with the aim of the meeting to decide on handling changes (technology and business and dispensations) January 27, 2010 262

Phase H: Architecture Change Management - Step 7 - Activate the Process to Implement Change • Activate the architecture process to implement change: − Produce a new Request for Architecture Work and request for investment − Ensure any changes implemented in this phase are captured and documented in the Architecture Repository January 27, 2010 263

Phase H: Architecture Change Management - Outputs • Architecture updates (for maintenance changes) • Changes to architecture framework and principles (for maintenance changes) • New Request for Architecture Work to move to another cycle (for major changes) • Statement of Architecture Work updated if necessary • Architecture Contract updated if necessary • Compliance Assessments updated if necessary January 27, 2010 264

Using TOGAF Effectively January 27, 2010 265

Using TOGAF • Can use TOGAF at various levels to perform partial or complete architecture exercises − Define architecture practice − Produce high-level strategic architecture − Produce domain architectures − Produce solution architectures • Options and approaches discussed in Preliminary Phase of this document January 27, 2010 266

Four Dimensions that Define the Scope of the Architecture • Enterprise Scope and Focus − How much should the full extent of the enterprise should the architecting effort cover • Architecture Domains − Which of the four architecture domains - business, data, application, technology - should be covered • Vertical Scope or Level of Detail − What level of detail should the architecting effort encompass • Time Period − What is the architecture needed and what time is available • Very important to explicitly define and understand as these dimensions affect all subsequent effort January 27, 2010 267

Reasons for Limiting the Scope of the Architecture • Reducing the scope of the architecture from a top-down, all-inclusive architecture description encompassing all four architecture domains − Limiting the scope of the architectural activity − Authority of the team producing the architecture − The objectives and stakeholder concerns to be addressed within the architecture − The availability of people, finance, and other resources January 27, 2010 268

Dimension - Time Period • Split Target Architecture into two (or more) stages − Develop Target Architecture descriptions for the overall system, demonstrating a response to stakeholder objectives and concerns for a longer timeframe − Develop one or more ‘Transition Architecture descriptions incrementally converging on the Target Architecture • Target Architecture requires periodic review and update according to evolving business requirements and developments in technology • Transition Architectures are incremental and should not evolve during the implementation phase of the increment January 27, 2010 269

Using TOGAF Effectively • Key Components • Phases − Architecture Content – Preliminary − Preliminary Phase and Phase A − Architecture Definition − Phases B – F − Information Systems Definition – − Phases C, C1 and C2 Solutions/Applications and Data − Transition Planning − Phases E and F − Architecture Governance − Phases G and H January 27, 2010 270

TOGAF Iterations • Perform TOGAF components iteratively to produce complete architecture • Create Architecture Vision as a platform and justification for moving forward • Create Baseline and Target Architectures • Create Transition Architecture(s) • Incrementally move towards Target Architectures • Establish Architecture Governance January 27, 2010 271

1 TOGAF Iterations Preliminary Architecture Content 1 Iteration Architecture Definition 2 Iteration 5 A. Architecture 2 Architecture 5 Vision Governance H. Architecture Iteration B. Business Change Architecture Management 3 G. C. Information Requirements Implementation Systems Management Architecture Governance Information Systems F. Migration D. Technology Definition – Planning Architecture Solutions/ E. Applications Opportunities and Data and Solutions Iteration 3 Transition 4 4 Planning Iteration January 27, 2010 272

Baseline First Architecture Definition Architecture Content Architecture Definition Transition Planning Architecture Governance Iteration Iteration Iteration Iteration Initial TOGAF Phase Iteration 1 Iteration 2 Iteration n Iteration 1 Iteration n Iteration 1 Iteration n Iteration Preliminary Primary Other Other Other Secondary A. Architecture Vision Primary Other Other Other Other Other Secondary Business Baseline Other Primary Secondary Primary Other Other Secondary Architecture Target Other Other Primary Primary Other Other Secondary Application Baseline Other Primary Secondary Primary Other Other Secondary Architecture Target Other Other Primary Primary Other Other Secondary Data Baseline Other Primary Secondary Primary Other Other Secondary Architecture Target Other Other Primary Primary Other Other Secondary Technology Baseline Other Primary Secondary Primary Other Other Secondary Architecture Target Other Other Primary Primary Other Other Secondary Opportunities and Other Secondary Secondary Secondary Primary Primary Other Other Solutions Migration Planning Other Secondary Secondary Secondary Primary Primary Other Other Implementation Other Other Primary Primary Governance Architecture Change Other Other Other Other Other Primary Primary Management January 27, 2010 273

Baseline First Architecture Definition • Activities − Primary steps are the main focus for activity for the iteration − Secondary steps are the subsidiary focus for activity for the iteration − Other steps are the potential activities for the iteration January 27, 2010 274

Target First Architecture Definition Architecture Content Architecture Definition Transition Planning Architecture Governance Iteration Iteration Iteration Iteration Initial TOGAF Phase Iteration 1 Iteration 2 Iteration n Iteration 1 Iteration n Iteration 1 Iteration n Iteration Preliminary Primary Other Other Other Secondary A. Architecture Vision Primary Other Other Other Other Other Secondary Business Baseline Other Other Primary Primary Other Other Secondary Architecture Target Other Primary Secondary Primary Other Other Secondary Application Baseline Other Other Primary Primary Other Other Secondary Architecture Target Other Primary Secondary Primary Other Other Secondary Baseline Other Other Primary Primary Other Other Secondary Data Architecture Target Other Primary Secondary Primary Other Other Secondary Technology Baseline Other Other Primary Primary Other Other Secondary Architecture Target Other Primary Secondary Primary Other Other Secondary Opportunities and Other Secondary Secondary Secondary Primary Primary Other Other Solutions Migration Planning Other Secondary Secondary Secondary Primary Primary Other Other Implementation Other Other Primary Primary Governance Architecture Change Other Other Other Other Other Primary Primary Management January 27, 2010 275

Target First Architecture Definition • Activities − Primary steps are the main focus for activity for the iteration − Secondary steps are the subsidiary focus for activity for the iteration − Other steps are the potential activities for the iteration January 27, 2010 276

Establishment of an Enterprise Architecture Function January 27, 2010 277

Establish a Successful Enterprise Architecture Program Office • Staff the Program Office − Typically a set of roles working closely with functional staff and system developers • Chief Architect • Business Architect • Systems Architect • Data Architect • EA Tool Expert • Depending on the size of the organisation, roles can be shared − Ensure staff are qualified and trained • Identify other stakeholders − Sponsor - Champion of the Enterprise Architecture program and ensures resources − Business Manager - Participates in Enterprise Architecture decisions and promotes Enterprise Architecture solutions − Business End-Users - Identifies requirement and provides feedback on results of solutions − CIO - Executive leader and primary Enterprise Architecture decision maker − Other Chief Architects of related businesses January 27, 2010 278

Determine the purpose of Enterprise Architecture • Unique to each organisation • Helps answer some other questions that will need to be answered for future decisions • Helps determines the depth and breadth of the Enterprise Architecture effort • Create an Enterprise Architecture charter − Similar to one for projects − Short, concise but informative − Obtain signatures January 27, 2010 279

Establish Enterprise Architecture Governance • How will conflicts be resolved? • How will changes be approved? • Who will approve changes? • How will versions be controlled? • How will the Enterprise Architecture be enforced? • How often will Enterprise Architecture documents be re- published? January 27, 2010 280

Develop an Enterprise Architecture Management Plan • Document the organisation’s: − Summary of the current and future architecture − Performance gaps, − Planned solutions − Resource requirements, − Enterprise Architecture management process − Enterprise Architecture implementation methodology − Enterprise Architecture framework • Living document • Updated at regular intervals (annually) • Placed under version control • Sequencing sub-plan section: − Tasks − Milestones − Timeframes for implementing new Enterprise Architecture components and artifacts − May have dependencies January 27, 2010 281

Critical Steps • Develop a Communications Plan • Build templates and offer good examples • Obtain buy-in from participants • Manage stakeholders • Use Enterprise Architecture for management decisions − Analysis tools − Decision support tools January 27, 2010 282

Develop and Discuss the Architecture Vision • The Architecture Vision phase of TOGAF includes − Creating an initial description of the architecture − Developing a Vision Statement to sell the architecture • Discuss the initial description − Be prepared for it to include changes to business processes or even principles January 27, 2010 283

Agree the Scope of the Architecture Work • What systems/business units/geographical locations does the architecture cover? • Does the work include definition and supervision of implementation projects? • Does it include responsibility for detailed implementation planning? • Does it include definition of implementation governance procedures? January 27, 2010 284

Agree How You Will Accept the Architecture Work • What are the deliverables? • How will they be accepted? January 27, 2010 285

Enterprise Architect • The architect must address stakeholder concerns • Talk to all stakeholders − The architect needs to talk to everybody concerned with Enterprise Architecture and any new systems • Users • Customers • Developers • Operations staff • Management staff (including security) • Build models to show the system from different viewpoints − Cost − Functionality − Software design • Crucial role − Enterprise IT Architecture requires skill and judgement − It can have a major impact on the business − You should look for someone with professional standing January 27, 2010 286

Enterprise Architecture Roles Technology and Business and Infrastructure Solution Architecture Architecture Skills Skills Infrastructure Architecture Skills Business and Solution Architecture Skills Architectural frameworks, network topology, directories, naming The Solutions Architect infrastructure, operations, storage, Frameworks, methodologies, patterns, backup and recovery, security SDLC, business processes, metadata, integrated, business process Work closely with operations management, modeling languages Create architecture that requires development to be viable January 27, 2010 287

Business and Solution Architecture Skills • Business and Solution Architecture role uses the specifications provided by Enterprise Architecture to create a viable solution that considers and leverages existing infrastructure and intellectual property to design a viable solution to support the corporate business needs • Awareness of business and solutions constraints − Creates and manages a strategy, not based on a single technology or vendor. Specifies the technology, builds consensus around the architectural solution, and works closely with the technical developers/engineers to ensure proper implementation of the solution − Knowledge of the physical and logical components: − Demonstrates understanding of software and solutions patterns, data and metadata structures, enterprise application integration solutions, business process management, modeling languages, ISV and vertical software solutions, and SDLC − Communication (written, verbal, and visual) of the business case: − Participates in the creation and justification of a business case, defends why a solution is selected and how it will be implemented using both formal and informal communication mechanisms − Ownership of solutions architecture: − Creates the architecture that meets and grows with the business needs and provides services for the present and future − Drives to completion the implementation of the architectural solution − Demonstrates passion for solutions, processes, or technologies January 27, 2010 288

Technology and Infrastructure Architecture Skills • Technology Architecture role leverages the specifications provided by Enterprise Architecture to create an infrastructure that supports the needs of the business and provides input to the solutions architect with the constraints and tradeoffs needed to create a viable solution • Awareness of business and solutions constraints − Creates and manages a strategy, not based on a single technology or vendor. Specifies the technology, builds consensus around the architectural solution, and works closely with the systems architects to ensure proper implementation of the infrastructure − Knowledge of the physical and logical components: − Demonstrates understanding of network topology, naming infrastructure, architectural frameworks, storage, backup and recovery, directories, management frameworks, repositories, monitoring, security, and ability to apply processes − Communication (written, verbal, and visual) of the business case: − Participates in the creation and justification of a business case, defends why an infrastructure solution is selected and how it will be implemented using both formal and informal communication mechanisms − Ownership of infrastructure architecture: − Creates the architecture that meets and grows with the business needs and provides services for the present and future − Drives to completion the implementation of the architecture − Demonstrates passion for the solutions, processes, or technologies January 27, 2010 289

Enterprise Architect Skills • Technology - understanding of system components and their characteristics, interfaces, and relationships when applied in specific structures, as well as associated efforts and methods • Strategy - ability to design a system to instantiate the enterprise architecture and facilitate the building of a future technology vision and providing forward thinking guidance • Leadership - ability to influence an organization down a path of change as well as be a catalyst for change • Communication - ability to translate and sell the vision and applied technology to the various stakeholders • Organisational Dynamics - awareness of the stakeholders and implications on them and the organisation of implementing the vision • Tactical/Process - shepherding the day-to-day implementation of the architectural vision January 27, 2010 290

Enterprise Architect Skills Technology and Business and Solution Infrastructure Architecture Skills Architecture Skills Technology Technology Strategy Strategy Leadership Leadership Communication Communication Organisational Dynamics Organisational Dynamics Tactical / Process Tactical / Process January 27, 2010 291

Technology and Infrastructure Architecture Skills - Technology − Technology: understanding of infrastructure system components and their characteristics when applied in specific structures, associated efforts and methods • Technology in depth − Understanding and application of core technologies in depth (e.g. storage services, network services, infrastructure services, management services, information worker services, etc.) − Ability to quickly gain depth. • Technology in breadth − Ability to wisely employ architectural best practices − Have a conceptual knowledge of multiple technologies − Know what is coming in technology and how it could be managed − Ability to rationalise and apply the relationship between the infrastructure architecture and the enterprise architecture, in addition to the enterprise architect framework used January 27, 2010 292

Technology and Infrastructure Architecture Skills - Strategy • Strategy: ability to design the infrastructure to support the enterprise architecture and facilitate the building of a future technology vision and providing forward thinking guidance − Synthesise industry-specific trends with respect to IT − Align the architecture to the enterprise framework in use (e.g. TOGAF, Zachman, IEEE 1471, BAIT) − Operational excellence and operational frameworks (MOF, ITIL, etc.) − IT Project portfolio management (project fits the business), balancing tactical requirements against strategic needs − Balance between users, management, operations, support, and finance that meets the strategic needs of the business. − Apply/integrate the value of project management frameworks and best practices (MSF, PMBOK, etc.) January 27, 2010 293

Technology and Infrastructure Architecture Skills - Leadership • Leadership: ability to influence an organisation down a path of change as well as be a catalyst for change − Able to ask thought-provoking questions that translate into actionable technological patterns/solutions − Actively mentor others − Provide thought leadership by enabling others to see things from a different and better perspective − Influence decision makers − Champion structure, process, best practices and standards − Promote the capture and reuse of intellectual capital − Effective in building mutual partnerships and networks with parties or organizations January 27, 2010 294

Technology and Infrastructure Architecture Skills - Communication • Communication: ability to translate the vision and applied technology to the various stakeholders − Effective listener and astute observer − Communicate effectively and persuasively at the audience level (executive, technical, etc.) − Effective mediator/conflict management − Able to document designs and specifications (adhering to company practices) − Communicate infrastructure constraints to solutions architects − Able to effectively facilitate meetings January 27, 2010 295

Technology and Infrastructure Architecture Skills - Organisational Dynamics • Organisational Dynamics: recognising the stakeholders and understanding the implications on them and the organization when implementing the vision − Adeptly maneuver through politically-charged organisational situations − Effective in building mutual partnerships and networks with parties or organisations − Relationships with other architects and project stakeholders − Have an awareness of the internal legal organisation and ensure legal guidelines are met − Be comfortable with compromise and conflict January 27, 2010 296

Technology and Infrastructure Architecture Skills - Tactical / Process • Tactics: Shepherding the day-to-day implementation of the architectural vision − Gather and analyse requirements (technical, business) − Envision and create an infrastructure that can be implemented, and that meets requirements − Model the pieces of the infrastructure and their relationships, communication semantics, etc. − Prototype and prove the feasibility of the design − Create the design artifacts that are required to deliver and to maintain the infrastructure − See an infrastructure through to completion • Audit compliance with the letter and intent of the architecture • Review the ongoing implementation for opportunities for improvement • Refine the model as requirements change, implementation choices play out, etc. − Contribute to technical project management January 27, 2010 297

Business and Solution Architecture Skills - Technology • Technical Skills: understanding of technologies and their characteristics when applied to a specific business context − Technology in Depth • Understand the application of − Current and future relevant vendor offerings and associated costs • Implementation frameworks, blueprints, patterns, prescriptive architectures − Technology in Breadth • Apply architectural and engineering concepts to create a solution that is appropriately scalable, maintainable, securable, reliable, extensible, flexible, available, manageable, etc. • Able to think abstractly • Understand the capabilities and constraints of the infrastructure • Demonstrate broad development skills • Able to quickly learn new concepts and gain expertise January 27, 2010 298

Business and Solution Architecture Skills - Strategy • Strategy: ability to design and support a future technology vision for the business problem domain − Understand business strategy − Have industry knowledge of a specific industry − Create solution road map − Recognise industry trends − Know the product roadmap for relevant vendors − Determine vendor pricing impact on solutions January 27, 2010 299

Business and Solution Architecture Skills - Leadership • Leadership: ability to influence an organization down a path of change as well as be a catalyst for change − Able to ask thought-provoking questions that translate into actionable technological patterns/solutions − Actively mentor others − Provide thought leadership by enabling others to see things from a different and better perspective − Influence decision makers − Champion structure, process, best practices and standards − Promote the capture and reuse of intellectual capital − Effective in building mutual partnerships and networks with parties or organizations January 27, 2010 300

Business and Solution Architecture Skills - Communication • Communication: ability to translate the vision and applied technology to the various stakeholders − Effective listener and astute observer − Communicate effectively and persuasively at the audience level (executive, technical, etc.) − Effective mediator/conflict management − Able to document designs and specifications (adhering to company practices) − Communicate infrastructure constraints to solutions architects − Able to effectively facilitate meetings January 27, 2010 301

Business and Solution Architecture Skills - Organisational Dynamics • Organisational Dynamics: recognizing the stakeholders and understanding the implications on them and the organization when implementing the vision − Adeptly maneuver through politically-charged organizational situations − Effective in building mutual partnerships and networks with parties or organizations − Relationships with other architects and project stakeholders − Have an awareness of the internal legal organization and ensure legal guidelines are met − Be comfortable with compromise and conflict January 27, 2010 302

Business and Solution Architecture Skills - Tactical / Process • Tactical/ Process: Identify, select and implement the appropriate methodology for delivering solutions − Gather and analyse requirements (technical, business) − Envision and create a solution that can be implemented, and that meets requirements − Create the design artifacts that are required to deliver and to maintain the solution − Model the pieces of the solution and their relationships, communication semantics, etc. − See a solution through to completion • Audit compliance with the letter and intent of the architecture • Review the ongoing implementation for opportunities for improvement • Refine the model as requirements change, implementation choices play out, etc. • Learn from positives and negatives that result from the solution − Contribute to technical project management • Manage change • Assess and mitigate risks • Customize the process to the current environment/context • Estimate development effort • Identify and manage key technology constraints January 27, 2010 303

More Information Alan McSweeney [email protected] January 27, 2010 304

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Enterprise Architecture Implementation And The Open Group Architecture Framework (Togaf)

by Alan McSweeney, Enterprise and Solution Architect, Strategic Consulting, Lead Business Analyst, Programme Manager at IT on Jan 23, 2010

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Enterprise Architecture Implementation And The Open Group Architecture Framework (Togaf) Presentation Transcript