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Paper.li Help

Julia Yaziji Jan 15 Using Paper.li / What's New!

Last month, we completely revamped the editing process for publishers, giving you the ability to reposition articles using drag and drop, move articles on the paper from one section to another, and delete multiple articles or blacklist with less mouse clicks than before.  

To round out these changes and to put into your hands even more control over organizing your published content, we introduce to you our new, improved bookmarklet!  

When we detect an article, our semantic analysis assigns a topic but if you don't agree, use the new drop down topic field shown below to reassign the article to another topic and then add the article to your paper directly to the topic section you choose.

Less hassle for you, more control over your content.

Ta da!

 

Screen_Shot_2014-01-15_at_7.30.11_AM.png

 

Note: if you have already installed the bookmarklet, you should already see the change. There is no need to re-install.

The option to reassign an article to a topic only applies to articles, thus the topic field does not appear if RSS, video or photos only are selected.

If you have not yet installed the bookmarklet or are not yet familiar with how to use it:

 

 

Julia Yaziji December 18, 2013 Using Paper.li / What's New!

Edit (delete, reposition, or blacklist) content on your paper

 

Editing your content has never been easier!  We've completely revamped the desktop process to curate the current edition of your paper, making it easier to quickly delete, blacklist (a news spotter or site), reposition articles, and reassign the articles to another section.

 

On your marks, get set....Enter Edit Mode!

To begin, be sure you are signed into your paper in order to see the edit bar below.  Then, to view all editing icons described in this article, click on "edit"  from the edit bar.

Screen_Shot_2013-12-12_at_12.22.02_AM.png

Once in edit mode, the bar turns red, and you will notice new editing icons.

Screen_Shot_2013-12-11_at_11.59.53_PM.png

 

 imageedit_10_9019497066.png New! Delete content with one click! 

Deleting and blacklisting have never been easier!  We've simplified the process by adding

deletion and blacklisting icons found on the top right of articles, videos and photos.  To view these editing icons Screen_Shot_2013-12-11_at_11.26.42_PM.png, be sure to be in "edit mode".

Screen_Shot_2013-12-11_at_11.29.52_PM.png Delete article for that edition only!  Zap it with the x! 

Screen_Shot_2013-12-11_at_11.32.25_PM.png Blacklist the news spotter who shared the news!  Blacklisting the news spotter will prevent us from fetching any further content from that user for the current and future editions of your paper.  

Screen_Shot_2013-12-11_at_11.31.21_PM.png Blacklist the news source itself!  Blacklisting the news source itself will block a URL from appearing on current and future editions of your paper.  This button is not found for videos.

 

Reposition your content 

Once in "Edit mode", you have two easy ways to reposition content on your Paper.li:

imageedit_10_9019497066.png New! Drag and Drop 

Whenever you see the drag-and-drop icon  Screen_Shot_2013-12-11_at_9.56.14_PM.png in the top left corner of an article, you can drag the article to another position, either within that section or to another section (if on the front page).    To drag an article, video or photo into another position, move your pointer to the drag and drop icon, and click and drag the article, video or photo to the desired position.

Front page view

You can drag and drop articles to reposition them within topics or the headline section and you can even move an article from one topic section to another on the front page. 

However, videos and photos may not be moved outside of their sections.  For example, it is not possible to move a video to the photos or to a topic section.  It is also not possible to move an article to a trending hashtag section, since trending hashtags represent a calculated result.

Topic view

If you are viewing the articles from a topic view, you may reposition the articles withinthat topic by dragging and dropping them to their desired position.  (You may also reassign the article to a new topic using the drop down menu for the topic.  See below.)

If topic article(s) are shown in your headlines on the home page, they will be in the top positions in your topic view.  These headline articles can not be re-positioned.  Headline re-positioning must be done on the home page.  

All Articles view

If viewing your articles from the All articles view, you can also move your articles around and prioritize them as you wish (or reassign them to a new topic section using the drop down menu for the topic.  See below.)  

Note that the drag-and-drop icon Screen_Shot_2013-12-11_at_9.56.14_PM.png will not appear on any headline articles.  These articles may not be repositioned from the All articles view.

* Promote (and demote) to/from Headlines

Articles (videos and photos may not be moved to the Headlines section) have an up and/ordown arrow Screen_Shot_2013-12-11_at_10.49.53_PM.png Screen_Shot_2013-12-11_at_10.49.41_PM.png, depending on their position. The arrows can be used to quickly move an article you find to-and-from the Headline section of your paper.  

Using the up Screen_Shot_2013-12-11_at_10.49.53_PM.png arrow moves the article to the Featured Article (first article) within the Headline section. Once the article has been promoted to the Featured Article, you can use the drag and drop method to reposition the articles as you wish within the headline section.

Using the down Screen_Shot_2013-12-11_at_10.49.41_PM.png arrow removes the article from the headline section and places it back in the topic section from where it came.

Topic and All articles view

The up Screen_Shot_2013-12-11_at_10.49.53_PM.png arrow will be found on any article (except for articles already in the headline section).  You won't see the down  Screen_Shot_2013-12-11_at_10.49.41_PM.png arrow if viewing articles on the topic view or All articles view because you can only remove an article from the headline section while viewing the front page.  

  

imageedit_10_9019497066.png New! Reassign articles to another topic

When viewing articles from the All articles view or  topic view, you may reassign articles to another existing topic in your paper using the drop down arrow.  

Screen_Shot_2013-12-13_at_12.47.23_PM_2.png

 

 

All done?  Don't forget to exit edit mode by clicking on "done editing" on the edit bar. 

Done_Edit.jpg

 

 imageedit_10_9019497066.png  Oops!  Have you accidentally blacklisted someone or a site -or- maybe you have changed your mind?  You can lift the block at any time by deleting the blacklisted person or site from your blacklist list found in your paper settings.

 

Julia Yaziji Jan 15 Using Paper.li / About Paper.li

Don't be the last to know.   There are several ways to stay informed on what new features we've implemented at paper.li:

  • Stay tuned to our blog;

  • Follow us on Twitter;

  • Join our  G+ Paper.li Publishers community group;

  • Subscribe to the What's New! forum on the help desk.  (To do so, click the Screen_Shot_2014-01-15_at_2.17.36_AM.pngbutton to the right of the title);

  • Like us on Facebook.

  • We email updates to publishers only if your email address has been verified -and- you have selected in your publisher account settings the option to receive notifications regarding occasional updates.  

In your publisher settings, be sure that (1) you have checked the option box next to "Email notifications"  -and- (2) that your email has been "verified".    If necessary, you may click "resend confirmation" in your publisher settings and verify your email.

 

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Birgit Seitz April 25, 2012 Using Paper.li / How to

We really enjoy hearing from our community and always look forward to reading your comments.

 

How to contact us

To report a technical issue, provide feedback, or ask a question, tweet us @smallrivers or submit a question to Community Q & A Forum.  If the issue is more involved we may contact you offline to get more information.

PRO badge.png Pro Publishers, you can either tweet us or contact us via the email given to you at the bottom of your invoice or on the first confirmation of your Pro Plan email.

 

Request a feature

To request a feature, take a look at the Feature Requests Forum, and if the idea has not already been requested, feel free to add your request.  If you see that the idea has already been requested, be sure to "like" the feature request.  Liking a feature request is a way to "vote" for the improvement and helps us communicate to the product development team what the majority of users want. 

You can also click Screen_Shot_2013-10-17_at_9.53.21_PM.png if you wish to be informed on when and if the feature has been implemented.

 

Tips on making a comment or asking for help

New to commenting or not sure how to most effectively make your point? Here are a few tips to help you out when commenting on an article, reporting an issue and leaving comments in general. 

1. Be specific

Let us know why you are contacting us or what compelled you to comment

Technical issues:  To quote publisher Mike Lazarus "Taking your car to the garage and saying it doesn't work isn't really helpful." Be specific!

  • If you are reporting a technical issue, be as articulate as you can and leave us browser details, what you are doing when you experience issues, if it is occuring one time only or repeatedly. The more information, the better.  And please let us know the URL of your paper or the paper you have registered the issue. 
  • If you are commenting on a post, tell us what compelled you to comment. Did you like a new feature? If so, what? The feature is a flop? Tell us why and what we could do better. 

2. Stay on topic

Regardless if you are browsing articles, posts, or FB entries, it is always good practice to keep questions and conversations organized.  If you see a post about content streams and you have a question about customization, start a new request or take a look to see if you can jump in on a conversation that is already taking place. It becomes confusing for everyone to jump from topic to topic. And it makes it easier to find you and make sure your comments, questions and requests are promptly answered. 

3. Be Nice

Nobody is perfect and we can all have "one of those " days. Even so, it is never appropriate to use insults or offensive language in the Paper.li community.   

Even when you don't agree with publishing peers' opinions, a new feature that we've rolled out, support response times, blog posts or the way the wind is blowing today... disrespectful comments won't improve the situation. 

Praise, kudos, comments -- they are all welcome, and criticism is too, as long as it is constructive. Please note: Rude, incendiary comments in the forum, as comments on a blog, on FB or Twitter that do not lend to fruitful conversation will be removed, disregarded or simply ignored.

 

Last updated: Julia October 28 2013

 

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