Expanding Smart Office functionality for SMEs

With many small to medium sized enterprises (SMEs) still reeling from the continued effects of global economic uncertainty, access to cutting edge technologies that help them to perform more efficiently, at an optimal level, has never been more important. That’s why, in direct response to what we’ve been hearing from our SME customers with regards to their business needs, Colt has expanded its Smart Office product portfolio with several significant new features.

The new Speedy Surf and Fax 2 Mail features build on the comprehensive choice of connectivity and managed services that Smart Office already provides to offer improved bandwidth, functionality and performance on demand. This gives both our new and existing SME customers access to the power, scale and flexibility they need to support both current operations and future growth.

Right now, many SMEs are facing up to the challenge of reducing operational costs or overheads, while remaining innovative and maintaining the flexibility to react to external pressures and opportunities. In many cases, SMEs can meet these challenges simply through the strategic deployment of smarter IT. Our Smart Office suite of flexible managed services already helps SMEs across Europe to reduce costs and gain an important competitive edge. And these updates highlight our continued investment in ensuring our SME customers have access to the latest business-grade technology solutions, providing them with the tools they need to help their businesses run more efficiently.

Speedy Surf
Smart Office provides our SME customers with the reliable, enterprise-grade high-speed Internet access needed for business critical applications such as video, voice or for accessing cloud-based applications. The new Speedy Surf function complements this by providing high-bandwidth dual connectivity via any existing residential internet access service together with Colt’s high-capacity, dedicated network to enable prioritisation of critical data.

The dual access mechanism also includes embedded back-up systems to ensure the highest levels of security, continuous availability and seamless connectivity for users – all of which are key factors in businesses’ performance and end customer satisfaction levels.  With Smart Office, our small and medium sized business customers can also now enjoy high speed, high bandwidth connectivity delivered at the standard rate for residential Internet access.

Fax 2 Mail
In addition, Fax 2 Mail is a new IP/Email based hosted fax service that eliminates the need for a physical fax machine by allowing users to send and receive faxes via email. Many businesses, both large and small, still rely on fax machines as a method for communication. This new feature, Fax 2 Mail, provides an easy to use, secure, reliable and cost-effective alternative, eliminating the capital costs, software fees, telecom charges and on-going maintenance associated with using a traditional fax machine.

In order to keep the SME engine running, so to speak, it’s important to reduce the complexity of traditional communications packages that SMEs have had to navigate in the past and empower them to be more productive and efficient wherever possible.