I installed a fresh patch of msi with validated code in my server. However, the CME does not load and just freezes as below. Where do I start looking for the error?
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Open firebug or some sort of debug tool. You'll find a call that looks more or less like this: Copy that URL and load it in the browser, it should show you a .NET error trace that will help you identify what failed. The most typical cause is that an extension is mapped to a file location that doesn't exist. |
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I personally call that one the 'white screen of death' - this one 99% of the time fails when there is a javascript error. You can use chrome developer tools to see what's causing the error. |
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There are very good resources on SDL Live Content site for UI Troubleshooting, check below link. Troubleshooting browser-based user interfaces (Login Required) |
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Adding the URL to the local intranet also fix this "White screen of death" in some cases |
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