Set Up Your Cisco Router
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Set Up Your Cisco Router

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    Set Up Your Cisco Router Set Up Your Cisco Router Document Transcript

    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 800 and SB 100 Routers Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 800 and SB 100 Routers Feedback Introduction Requirements Install the Router Please rate this site: Connect Antennas (Wireless Models Only) Connect the Router Interfaces Download PDF ++ + +/- - -- Connect Power to the Router Verify Your Installation Step 2: Hardware Suggestions for improvement: Setup Procedure Next Step for Cisco 800 and Related Information SB 100 Routers Step 3: Download and Install Security Device Manager Step 4: Configure Your Router with Security Device Manager Set Up Your Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Cisco Router If Cisco may contact you for more details Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) or for future feedback opportunities, please enter your contact information: Step 7: Set Up an ADSL Internet Connection Set Up an Ethernet Internet Connection Full Set Up an ISDN Internet Connection Name: Set Up a T1, E1, or Serial Internet Connection Step 8: Set Up Internet Security on a Cisco Router Email: Submit Introduction This document describes how to install your Cisco 800 Series or Small Business (SB) 100 Series router. This document applies to Cisco 831, 836, 837, 851, 857, 871, 876, 877, SB 101, SB106, and SB 107 model routers, and includes routers with wireless capability. Back to Top Requirements To install the 800 or SB 100 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power supply assembly included with the router q A PC with an Ethernet card q Straight-through Ethernet cables (two cables for the 831, 851, 871 and SB 101) q ADSL cable for the 836, 837, SB 106, or SB 107 router q Orange ISDN cable for the 836 or SB 106 router (ordered separately) q Antenna(s) for the wireless 851, 857, 871, 876, or 877 router q Before you install the router, check the TCP/IP settings on your computer. Your PC should be configured to receive an IP address automatically with Dynamic Host Configuration Protocol (DHCP). For more information on how to configure your TCP/IP settings, refer to Configure an IP Address on http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_800.html (1 of 5)12/22/2005 9:19:37 AM
    • Cisco SMB Support Assistant Your PC. Back to Top Install the Router To install the router, follow these steps: Connect Antennas (Wireless Models Only) Cisco wireless routers use 2.4-GHz antennas to connect to provide a wireless signal to the network. Cisco 850 series wireless routers use one antenna, and Cisco 870 series wireless routers use two antennas. If you have a wireless router, follow these steps to connect antennas: 1. Attach the antenna to the connector on the back of the router and tighten the connector hand-tight. 2. After you connect the antenna to the back of the router, orient the antenna so that it is straight up. Connect the Router Interfaces Select the necessary cables to connect the router to a PC, broadband modem, or ADSL. For more information about cables, refer to Cable Descriptions. 1. Connect the router to the PC with the straight-through Ethernet cable as shown in the illustration. Connect one end of the Ethernet cable to port 4 on the built-in Ethernet switch. Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to a WAN port, you may damage the router. 2. Connect the other end of the cable to the RJ-45 port on the Ethernet card installed in the PC. 3. Connect additional cables according to your router model: r For the 831, 851, 871, and SB 101, connect the second Ethernet cable between the Internet port of the router and an available port on an installed DSL or cable modem. Turn on the broadband modem if it is not already on. r For the 836, 876, and SB 106, connect the lavender ADSL cable between the ADSL port of the router and the telephone wall jack or ADSL splitter, and connect the orange ISDN cable between the ISDN port of the router and the Network Termination (NT1) box or ADSL splitter. Note: The ADSL port is labeled ADSLoISDN on the 836, 876, and SB 106 routers. r For the 837, 857, 877, and SB 107, connect the lavender ADSL cable between the ADSL http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_800.html (2 of 5)12/22/2005 9:19:37 AM
    • Cisco SMB Support Assistant port of the router and a telephone wall jack. If the ADSL line is also used for voice communication, you can connect the router to an ADSL splitter to prevent disruption of data communication. Note: The ADSL port is labeled ADSLoPOTS on the 857 and 877 routers. Connect Power to the Router Note: Before you connect the router to its power source, read the Regulatory Compliance and Safety Information for the 800 Series Routers or Regulatory Compliance and Safety Information for Cisco SB 100 Series Routers document that came with your router. Follow these steps to connect the router to the AC adapter: 1. Check the power switch of the router and make sure it is turned off. Connect one end of the power supply cable to the input jack of the router. You can use the power latch included in your accessory kit to prevent the power adapter plug from disconnecting from the router. Attach the power latch to the cable near the power plug and push it toward the plug until it sits inside the latch. Connect the plug to the input jack and hook the latches to the holes on either side of the jack until the plug is secure. 2. Connect the other end of the power supply cable to the desktop power adapter. 3. Plug the power cord of the desktop power adapter into an electrical outlet. 4. Turn the power switch on. The green OK LED on the front panel of the router lights up when you connect the router to a power source. The router is now ready for use. Back to Top Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Label Meaning OK None Lit when power is supplied to the router. Internet, Lit when the router detects status and connects to the digital 1, CD ADSL subscriber line access multiplexer (DSLAM) successfully. Internet, RXD Blinks when a port on the Internet port receives network traffic. ADSL http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_800.html (3 of 5)12/22/2005 9:19:37 AM
    • Cisco SMB Support Assistant Internet, TXD Blinks when a port on the Internet port sends network traffic. ADSL ISDN 1, Line ISDN Lit when ISDN D channel connects successfully. ISDN CH1, Lit when ISDN B1 channel connects successfully. Blinks when ISDN B1 the B1 channel receives or sends data. ISDN CH2, Lit when ISDN B2 channel connects successfully. Blinks when ISDN B2 the B2 channel receives or sends data. Ethernet, Ethernet Lit when the LAN port is physically connected to a server, PC, 1, 2, 3 or 4 LAN, or workstation. Computers Ethernet, Ethernet Blinks when a port on the built-in Ethernet switch receives RXD LAN, network traffic. Computers Ethernet, Ethernet Blinks when a port on the built-in Ethernet switch sends TXD LAN, network traffic. Computers Lit when one or more PPPoE or PPPoA client sessions are PPP None running. VPN None Lit when one or more VPN sessions are active. Lit solid green when at least one wireless client is associated. OK WLAN Blinks if no client is associated. Solid green if at least one client is associated. Blinks if there is traffic on the wireless LAN. Off if there is no DATA WLAN traffic. Back to Top Next Step You have completed hardware installation and are ready to configure your router with Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_800.html (4 of 5)12/22/2005 9:19:37 AM
    • Cisco SMB Support Assistant q Site Survey q Cable Descriptions q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_800.html (5 of 5)12/22/2005 9:19:37 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 1700 Series Routers Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 1700 Series Routers Feedback Introduction Requirements Install the Router Please rate this site: Connect Power to the Router Download PDF Connect the Router to a PC ++ + +/- - -- Verify Your Installation Step 2: Hardware Suggestions for improvement: Next Step Setup Procedure Related Information for Cisco 1700 Step 3: Download and Install Security Device Manager Series Routers Step 4: Configure Your Router with Security Device Manager Set Up Your Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Cisco Router Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) If Cisco may contact you for more details Step 7: Set Up an ADSL Internet Connection or for future feedback opportunities, please enter your contact information: Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Full Set Up a T1, E1, or Serial Internet Connection Name: Step 8: Set Up Internet Security on a Cisco Router Email: Introduction Submit This document describes how to install your Cisco 1700 series router. The Cisco 1700 series routers have either fixed or modular configurations that provide these features: q One to four WAN Interface Cards (WIC) or a combination of WIC and Voice Interface Cards (VIC) q Fast Ethernet LAN port The Cisco WICs support Ethernet, ADSL, ISDN, T1/E1, and serial connections for WAN connectivity. Back to Top Requirements To install the 1700 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power supply assembly (you must use the power supply that shipped with the router) q Access to local AC power q A PC with an Ethernet card q A crossover Ethernet cable Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1700.html (1 of 3)12/22/2005 9:24:02 AM
    • Cisco SMB Support Assistant Install the Router Before you install your 1700 series router, read the Regulatory Compliance and Safety Information for Cisco 1700 Routers document that came with your router. As advised in this document, the 1700 series router should be connected to a reliable earth ground when in use. You can install the 1700 series router on a desktop or flat surface. Position the router where you have access to both front and back panels. Connect Power to the Router Follow these steps to connect power to the router. 1. Connect the attached power supply cord to the power socket (labeled +5, +12, -12 VDC) on the back panel of the router. 2. Connect the separate power cord to the power socket on the power supply. 3. Connect the other end of the power cord to a standard AC power outlet. 4. Press the power switch to the on ( | ) position. 5. To confirm that the router has power, verify that the PWR LED on the front panel is on. The OK light blinks until the router has completed its self-test, and then the light stays on. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100BaseT Fast Ethernet port on the router. Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the cable to the RJ-45 port on the Ethernet card installed in the PC. Back to Top Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1700.html (2 of 3)12/22/2005 9:24:02 AM
    • Cisco SMB Support Assistant LED Panel Meaning PWR Front On when power is being supplied to the router. On when the router software is loaded and functional. OK Front This LED blinks when the router runs a power-on self test (POST) or when it loads operating system software (which may take 3 to 5 minutes). If the LED blinks continuously, the router may be experiencing a problem. On when the router is correctly connected to the Ethernet network LNK Back through the 10/100 ETHERNET port. ETH ACT Front Blinks when there is network traffic on the local Ethernet LAN. WIC0 ACT On solid or blinking when there is data traffic on the corresponding and WIC1 Front WIC port. ACT WIC0 OK and Back On when a WIC is correctly installed in the corresponding WIC slot. WIC1 OK Back to Top Next Step You have completed hardware installation and are ready to configure your router with Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information q Site Survey q Cable Descriptions q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1700.html (3 of 3)12/22/2005 9:24:02 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 1800 Series Router Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 1800 Series Routers Feedback Introduction Requirements Install the Router Please rate this site: Review Safety Information Set Up the Chassis ++ + +/- - -- Connect Wireless Antennas Download PDF Suggestions for improvement: Connect Power to the Router Connect the Router to a PC Step 2: Hardware Verify Your Installation Setup Procedure for Cisco 1800 Next Step Series Router Related Information Step 3: Download and Install Security Device Manager Set Up Your If Cisco may contact you for more details Step 4: Configure Your Router with Security Device Manager Cisco Router or for future feedback opportunities, please enter your contact information: Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Full Step 7: Set Up an ADSL Internet Connection Name: Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Email: Set Up a T1, E1, or Serial Internet Connection Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document describes how to install your Cisco 1800 series router. The 1800 series includes modular and fixed-configuration routers that offer high-speed data, security, and voice features. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1800.html (1 of 5)12/22/2005 9:23:21 AM
    • Cisco SMB Support Assistant Back to Top Requirements To install the 1800 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power cord q Access to local AC power q A PC with an Ethernet card q A crossover Ethernet cable Back to Top Install the Router Follow these steps to install your 1800 series router: Review Safety Information Before you install your router, read the regulatory compliance and safety information for your router: q Regulatory Compliance and Safety Information for Cisco 1800 Integrated Services Routers q Regulatory Compliance and Safety Information for Cisco 1840 Routers As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1800.html (2 of 5)12/22/2005 9:23:21 AM
    • Cisco SMB Support Assistant 2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels. Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Wireless Antennas If your router has the wireless LAN option, follow these steps to connect the antennas: 1. Screw the antenna connectors in a clockwise direction onto the connectors on the back panel of the router. 2. After you have attached the antennas, you must orient them. For best radio performance, orient the antennas so that they are perpendicular to the ground. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the back panel of the router. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the Power LED on the front panel is on. The Activity light blinks slowly until the router has finished the boot process. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1800.html (3 of 5)12/22/2005 9:23:21 AM
    • Cisco SMB Support Assistant 1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router. Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC. Back to Top Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Panel Meaning q On when the system is operates normally. SYS PWR Front q Blinks slowly when the system is booting or in the ROM monitor. SYS ACT Front Blinks to indicate network or system activity. On when flash memory is busy. Do not remove the CF Back CompactFlash memory card when this light is on. On indicates full-duplex operation. Off indicates half-duplex FDX Back operation. 100 Back On indicates a 100-Mbps link. Off indicates a 10-Mbps link. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1800.html (4 of 5)12/22/2005 9:23:21 AM
    • Cisco SMB Support Assistant On when the router is correctly connected to a local Ethernet LNK (FE 0/0) Back network through Ethernet port 0. On when the router is correctly connected to a local Ethernet LNK (FE 0/1) Back network through Ethernet port 1. Back to Top Next Step You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information q Site Survey q Cable Descriptions q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_1800.html (5 of 5)12/22/2005 9:23:21 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 2600 Series Routers Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 2600 Series Routers Feedback Introduction Requirements Install the Router Please rate this site: Set Up the Chassis Connect Power to the Router Download PDF ++ + +/- - -- Connect the Router to a PC Verify Your Installation Step 2: Hardware Suggestions for improvement: Setup Procedure Next Step for Cisco 2600 Related Information Series Routers Step 3: Download and Install Security Device Manager Step 4: Configure Your Router with Security Device Manager Set Up Your Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Cisco Router If Cisco may contact you for more details Step 6: Add or Remove a Wireless User on an Integrated Service Router (ISR Only) or for future feedback opportunities, please enter your contact information: Step 7: Set Up an ADSL Internet Connection Set Up an Ethernet Internet Connection Full Set Up an ISDN Internet Connection Name: Set Up a T1, E1, or Serial Internet Connection Step 8: Set Up Internet Security on a Cisco Router Email: Submit Introduction This document describes how to install your Cisco 2600 series router. The Cisco 2600 series features modular access routers that support Ethernet, Fast Ethernet, Token Ring, and mixed LAN environments. The 2600 routers are either single rack-unit (1RU) or two rack-units (2RU) high. Back to Top Requirements To install the 2600 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power cord q Access to local AC power q A PC with an Ethernet card q A crossover Ethernet cable Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2600.html (1 of 4)12/22/2005 9:22:26 AM
    • Cisco SMB Support Assistant Install the Router The Cisco 2600 series router is rack-mountable, but the router can also be set up on a desktop or flat surface. These setup instructions describe the desktop installation. Before you install your 2600 series router, read the Cisco 2600 Series Regulatory Compliance and Safety Information document that came with your router. As advised in this document, the 2600 series router should be connected to a reliable earth ground when in use. Set Up the Chassis These instructions describe how to set up the chassis on a desktop. 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the five round, recessed areas on the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels. Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the back panel of the router. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the Power LED on the front panel is on. The Activity light blinks slowly until the router has finished the boot process. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router. Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2600.html (2 of 4)12/22/2005 9:22:26 AM
    • Cisco SMB Support Assistant 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC. Back to Top Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Router Type LED Meaning POWER On when power is supplied to the router. q On when the redundant power supply (RPS) is installed and operating normally. RPS q Off when RPS is not installed. 1-RU Chassis Height q Blinks when RPS has failed. q Blinks slowly when system is booting. ACTIVITY q Blinks to indicate network or system activity. PWR On when power is supplied to the router. q On when the redundant power supply (RPS) is installed and operating normally. 2-RU Chassis Height SYS/RPS q Blinks rapidly when system is booting. q Blinks slowly when RPS has failed. ACT Blinks to indicate network or system activity. Back to Top Next Step You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2600.html (3 of 4)12/22/2005 9:22:26 AM
    • Cisco SMB Support Assistant Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information q Site Survey q Cable Descriptions q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2600.html (4 of 4)12/22/2005 9:22:26 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 2800 Series Routers Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 2800 Series Routers Feedback Introduction Requirements Install the Router Please rate this site: Review Safety Information Set Up the Chassis ++ + +/- - -- Download PDF Connect Power to the Router Suggestions for improvement: Connect the Router to a PC Step 2: Hardware Verify Your Installation Setup Procedure Next Step for Cisco 2800 Related Information Series Routers Step 3: Download and Install Security Device Manager Set Up Your Step 4: Configure Your Router with Security Device Manager Cisco Router If Cisco may contact you for more details Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) or for future feedback opportunities, please enter your contact information: Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Step 7: Set Up an ADSL Internet Connection Full Set Up an Ethernet Internet Connection Name: Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document describes how to install your Cisco 2800 series router. The Cisco 2800 series features integrated service routers (ISR) that offer high-speed data, security, and voice features. Back to Top Requirements To install the 2800 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power cord q Access to local AC power q A PC with an Ethernet card q A crossover Ethernet cable Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2800.html (1 of 3)12/22/2005 9:21:31 AM
    • Cisco SMB Support Assistant Install the Router Follow these steps to install your 2800 series router: Review Safety Information Before you install your router, read the Cisco 2800 Series Regulatory Compliance and Safety Information. As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels. Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the front panel of the router. Note: This illustration shows the 2811 model. The 2801 model has the power socket on the back panel. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the SYS PWR LED on the front panel is on. The SYS PWR LED blinks slowly until the router has finished the boot process. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the 10/100 BaseT Fast Ethernet port on the router. Caution: Always connect the Ethernet cable to the yellow Ethernet port on the router. If you connect the cable to the wrong port, you may damage your router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC. Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2800.html (2 of 3)12/22/2005 9:21:31 AM
    • Cisco SMB Support Assistant Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Meaning q Solid green when the system operates normally. q Blinks green when system is booting or in the ROM monitor. SYS PWR q Amber when there is a system error. q Off when there is no power or system board is faulty. q On when Redundant Power System (RPS) is installed and operating normally. AUX PWR q Off when RPS is not installed. SYS ACT Blinks to indicate network or system activity. On when flash memory is busy. Do not remove the CompactFlash CF memory card when this light is on. Back to Top Next Step You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information q Site Survey q Cable Descriptions q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_2800.html (3 of 3)12/22/2005 9:21:31 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 2: Hardware Setup Procedure for Cisco 3800 Series Routers Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Hardware Setup Procedure for Cisco 3800 Series Routers Feedback Introduction Requirements Install the Router Please rate this site: Review Safety Information Set Up the Chassis ++ + +/- - -- Download PDF Connect Power to the Router Suggestions for improvement: Connect the Router to a PC Step 2: Hardware Verify Your Installation Setup Procedure Next Step for Cisco 3800 Related Information Series Routers Step 3: Download and Install Security Device Manager Set Up Your Step 4: Configure Your Router with Security Device Manager Cisco Router If Cisco may contact you for more details Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) or for future feedback opportunities, please enter your contact information: Step 6: Add or Remove a Wireless User on an Integrated Service Router (ISR Only) Step 7: Set Up an ADSL Internet Connection Full Set Up an Ethernet Internet Connection Name: Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document describes how to install your Cisco 3800 series router. The Cisco 3800 series features integrated service routers (ISR) that offer high-speed data, security, and voice features. Back to Top Requirements To install the 3800 series router, you need to have these items: q Completed worksheets as instructed in the Site Survey, which includes the Internet Worksheet for the router q The router and power cord q Access to local AC power q A PC with an Ethernet card q A crossover Ethernet cable Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_3800.html (1 of 4)12/22/2005 9:20:43 AM
    • Cisco SMB Support Assistant Install the Router Follow these steps to install your 3800 series router: Review Safety Information Before you install your router, read the Cisco 3800 Series Regulatory Compliance and Safety Information. As advised in this document, the router should be connected to a reliable earth ground when in use. Set Up the Chassis If you want to install the router on a desktop or shelf, follow these steps: 1. Place the router upside-down on a smooth, flat surface. 2. Peel the rubber feet from the black adhesive strip and attach them to the four corners of the bottom of the chassis. 3. Place the router top-side up on a flat, smooth, secure surface. Position the router where you have access to both front and back panels. Caution: Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg). Excessive weight on top could damage the chassis. Connect Power to the Router Follow these steps to connect power to the router: 1. Connect the power cord to the power socket on the front panel of the router. Note: This illustration shows the 3845 model. 2. Connect the other end of the power cord to a standard AC power outlet. 3. Press the power switch to the on ( | ) position. 4. To confirm that the router has power, verify that the SYS PWR LED on the front panel is on. The SYS PWR LED blinks slowly until the router has finished the boot process. Note: For the Cisco 3845 router, the SYS PWR1 or SYS PWR2 LED is lit after the router completes startup. Connect the Router to a PC To configure the router, you must connect the router to a PC with a crossover Ethernet cable. Follow these steps: 1. Connect one end of the Ethernet cable to the GigabitEthernet port on the router. 2. Connect the other end of the Ethernet cable to the RJ-45 port on the Ethernet card installed in the PC. Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_3800.html (2 of 4)12/22/2005 9:20:43 AM
    • Cisco SMB Support Assistant Verify Your Installation To verify your installation, check for normal LED activity, as described in this table. All lights are green when activity is normal. If you do not see normal LED activity, contact the SMB Technical Assistance Center (SMB TAC) for assistance. LED Meaning q Off indicates router not receiving power q Steady green indicates normal operation (power-up complete) SYS q Blinking green indicates booting or in ROM monitor mode (immediately after power-up) q Amber indicates that the router is powered but malfunctioning q Off indicates router not receiving power SYS PWR q Steady green indicates normal operation (power-up complete) q Off indicates router not receiving power, power supply 1 not present, or power-up not completed q Steady green indicates power supply is present and SYS PWR1 enabled (power-up completed) q Amber indicates power supply is present and off or malfunctioning q Off indicates router not receiving power, power supply 2 not present, or power-up not completed q Steady green indicates power supply is present and SYS PWR2 enabled (power-up completed) q Amber indicates power supply is present and off or malfunctioning q Off indicates IP phone power is off or not present, or power- up not completed AUX PWR q Steady green indicates auxilliary power is present and enabled (power-up completed) q Amber indicates router is powered but malfunctioning q Off indicates IP phone power supply 1 is off or not present, or power-up not completed AUX PWR1 q Steady green indicates auxilliary power is present and enabled (power-up completed) q Amber indicates router is powered but malfunctioning http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_3800.html (3 of 4)12/22/2005 9:20:43 AM
    • Cisco SMB Support Assistant q Off indicates IP phone power supply 2 is off or not present, or power-up not completed AUX PWR2 q Steady green indicates auxilliary power is present and enabled (power-up completed) q Amber indicates router is powered but malfunctioning q Off indicates no packet activity ACT q Steady or blinking green indicates packets transmitted or received on any WAN or LAN port, or router is monitoring internal activities (power-up completed) q Off indicates CompactFlash memory card not being accessed q Steady green indicates CompactFlash card being CF accessed; do not eject q Blinking green indicates CompactFlash card being accessed; do not eject Back to Top Next Step You have completed hardware installation and are ready to configure your router using Security Device Manager (SDM). SDM is a configuration tool that allows you to configure LAN and WAN interfaces, routing, Network Address Translation (NAT), firewalls, VPNs, and other features on your router. For further instructions, refer to Configure Your Router with Security Device Manager. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Related Information q Site Survey q Cable Descriptions q Cisco 3800 Series Regulatory Compliance and Safety Information q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/hw_install_3800.html (4 of 4)12/22/2005 9:20:43 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 3: Download and Install Security Device Manager Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this site: Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager Suggestions for improvement: Introduction Requirements Prepare Your Router to Support SDM Connect to the Router Verify the Software Image on the Router Download PDF Verify Router Flash Memory If Cisco may contact you for more details Erase Webflash Memory Step 3: Download and or for future feedback opportunities, Install Security Device please enter your contact information: Configure Your Router to Support SDM Manager Download SDM Full Confirm Connectivity to the Router Set Up Your Cisco Name: Install Security Device Manager Router Next Step Email: Troubleshoot the Procedure Reclaim Flash Memory Submit Related Information Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Step 7: Set Up an ADSL Internet Connection Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection Step 8: Set Up Internet Security on a Cisco Router Introduction http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (1 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Security Device Manager (SDM) allows you to manage your Cisco router with a graphical web interface. This document explains how to install SDM on your router if SDM is not already installed on your router. Back to Top Requirements To perform the steps described in this document, you need to have these items: q A PC with an Internet connection q A crossover Ethernet cable Back to Top Prepare Your Router to Support SDM Before you download SDM, you need to make changes to your router to support SDM. To prepare your router to support SDM, follow these steps: Connect to the Router To connect to your router, follow these steps: 1. Create a HyperTerminal connection to your router. For more information about how to create a HyperTerminal connection refer to the Create a HyperTerminal Connection document. 2. Log into the router. The default login is username cisco, password cisco. Otherwise, use the administrator login and password you entered in the Internet Worksheet (B10 and B11). Username: cisco Password: Note: If you do not know the password for your router, refer to Reset the Password on the Router. 3. Type enable to access the privileged mode. If you have set an enable password, use the password that you entered in the Internet Worksheet (B12). Router> enable Router# Verify the Software Image on the Router To confirm the version of Cisco IOS® software on your router, follow these steps: http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (2 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Type show version to view your software version. The command-line output looks similar to this example: Router# show version Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.3(8)YG, RELEASE SOFTWARE (fc1) Synched to technology version 12.3(10.3)T2 Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2004 by Cisco Systems, Inc. Compiled Thu 16-Dec-04 23:46 by ealyon If your Cisco IOS software version is earlier than 12.3, you must upgrade your software. For detailed instructions, refer to Upgrade the Software Image on a Cisco Router. Verify Router Flash Memory To verify the amount of space available in flash memory, type show flash to display details about flash memory usage. Router#show flash System flash directory: File Length Name/status 1 5638936 c831-k9o3y6-mz.123-2.XC2.bin [5639000 bytes used, 19264680 available, 24903680 total] 24576K bytes of processor board System flash (Read/Write) If you have at least 8 MB (8000000 bytes) available in flash memory, you do not need to remove files from flash memory in order to install SDM. Note: If you have a wireless router, you need 9.7 MB available in flash memory to install Security Device Manager (SDM) with the wireless configuration module. If you have less than 8 MB available in flash memory, you need to delete files before you install SDM. See Reclaim Flash Memory for instructions. If you have less than 8 MB of total flash memory, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Erase Webflash Memory If you have an 830 series router, you need to remove Cisco Router Web Setup Tool (CRWS) files from from webflash memory in order to access SDM. To remove the files from webflash memory, follow these steps: 1. Type erase webflash and press Enter, and press Enter again to confirm. Router#erase webflash Erasing the webflash filesystem will remove all files! Continue? [confirm] 2. The router displays this message during the erase. Erasing device... eeeeeeeeeeeeeeee ...erased Erase of webflash: complete Router# http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (3 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Configure Your Router to Support SDM To configure your router to support SDM, follow these steps: 1. Type configure terminal and press Enter to enter configuration mode. Router# configure terminal Enter configuration commands, one per line. End with CNTL/Z. Router(config)# 2. Type ip http server and press Enter to enable HTTP server. Router(config)#ip http server 3. Type ip http secure-server and press Enter to enable Secure HTTP server. Router(config)#ip http secure-server 4. Type ip http authentication local to enable local authentication. Router(config)#ip http authentication local 5. Type ip http timeout-policy idle 600 life 86400 requests 10000 and press Enter. Router(config)#ip http timeout-policy idle 600 life 86400 requests 10000 6. Type username username privilege 15 password 0 password to create a user account with configuration privileges. Use the username and password that you entered in the LAN Addressing Worksheet (B10 and B11). Router(config)#username username privilege 15 password 0 password Note: You will use this username and password to access SDM. 7. Enter these commands to enable telnet and SSH: a. Type line vty 0 4 and press Enter. Router(config)#line vty 0 4 b. Type privilege level 15 and press Enter. Router(config-line)#privilege level 15 c. Type login local and press Enter. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (4 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Router(config-line)#login local d. Type transport input telnet ssh and press Enter. Router(config-line)#transport input telnet ssh e. Type exit and press Enter. Router(config-line)#exit Router(config)# q Type interface FastEthernet0 and press Enter to configure the Ethernet interface. Note: The name of the Ethernet interface varies with some router models. Review this table to confirm the name for the Ethernet interface on your router. For example, if your router interface lists Ethernet0, you need to enter the command interface Ethernet0. Router Model First Ethernet Interface SOHO Ethernet0 800 Series Ethernet0 1760 FastEthernet0/0 1700 Series FastEthernet0 1800 FastEthernet0/0 2600 Series FastEthernet0/0 2800 FastEthernet0/0 Router(config-if)#interface FastEthernet0 Router(config-if)# q Type ip address ip-address subnet-mask with the IP address and subnet mask from the LAN Addressing Worksheet (L6A and L2A). Press Enter. Router(config-if)#ip address 192.168.10.1 255.255.255.0 q Type no shutdown and press Enter to make the interface active. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (5 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Router(config-if)# no shutdown q Type end to leave configuration mode. Router(config)#end Router q Type write memory to save the configuration. Router(config)#write memory Building configuration... [OK] q Click File > Exit to exit HyperTerminal. Back to Top Download SDM To download the SDM files, follow these steps: Note: SDM is provided on the CD included with your router. However, Cisco recommends that you download the software from Cisco.com to ensure that you have the most recent version. 1. Open http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm. 2. Click the SDM-Vnn.zip file for the SDM version you want download. 3. Review the End User License Agreement and click Accept. 4. Click the SDM-Vnn.zip file to download the file. 5. Log in with your Cisco.com user ID and password to begin the download. 6. Extract the SDM-Vnn.zip file to your PC desktop. For more information about how to extract the files from .zip format, review the documentation for your zip utility. Confirm Connectivity to the Router To confirm connectivity between your PC and the router, follow these steps: 1. Change your PC IP address to an address that matches the router Ethernet IP address you entered in the LAN Addressing Worksheet (fields L6A and L2A). For example, if your router has IP address 192.168.10.1, change your PC to 192.168.10.2. To change your PC IP address, go to Control Panel > Network and Dial-Up Connections > TCP/IP Properties. For more information on how to configure an IP address on your PC, refer to Configure an IP Address on Your PC. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (6 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 2. Connect the crossover cable to the RJ-45 Ethernet port of your PC and the yellow Ethernet port of the router. 3. Verify that your PC can send traffic to the router with a ping test. a. Click Start > Run b. Type command or cmd to launch a DOS prompt. c. Type ping router-IP-address and press Enter. For more information on how to do a ping test, refer to Troubleshoot Ethernet Connectivity. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (7 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 4. Type exit and press Enter to close the window. Install Security Device Manager To install Security Device Manager, follow these steps: 1. Open the SDM folder on the desktop and double click the setup.exe file. 2. Click Next. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (8 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 3. Choose I accept the terms of the license agreement and click Next. 4. Choose Cisco Router and click Next to install SDM on the router. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (9 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 5. In the Hostname/IP Address field, enter the IP address from the LAN Addressing Worksheet (L6A). In the Username field, enter the username that you entered in the LAN Addressing Worksheet (B10). In the Password field, enter the password that you entered in the LAN Addressing Worksheet (B11). 6. SDM accesses the router with your login information. If SDM cannot access the router, see Troubleshoot the Procedure. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (10 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 7. Choose Typical and click Next. 8. Check SDM: Install Cisco Router and Security Device Manager and Install Cisco SDM Express. If you have a wireless router, check WLAN: Install the Wireless Application. Click Next. Note: If you want to use Intrusion Prevention System (IPS), you need to upgrade your IOS image to Release 12.3(8)T4 or later. For more information, contact the SMB Technical Assistance Center (SMB TAC). http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (11 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 9. Click Install to begin installation. 10. The Installation Wizard copies the SDM files to the router. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (12 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant 11. Click Finish to complete the installation. Back to Top Next Step You have now installed SDM on your router. Refer to Configure your Router with Security Device Manager to configure your router with SDM. Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager with ASA. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (13 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant q See to the Confirm Connectivity to the Router. SDM cannot access my router when I enter my login information. q If the tests in Confirm Connectivity to the Router are successful, see Prepare Your Router to Support SDM.. Reclaim Flash Memory If there is insufficient space to copy the new software image into flash, the router displays an error message. To resolve this problem, you need to delete files from Flash memory and reclaim flash memory space. To reclaim flash memory, follow these steps: 1. Type show flash and press Enter to show the files in flash memory. System flash directory: File Length Name/status 1 5877460 c1700-y-mz.123-12.bin 2 3885056 sdm.tar 3 1545 sdmconfig-1721.cfg [9764061 bytes used, 23528223 available, 33292284 total] 32768K bytes of processor board System flash (Read/Write) 2. Review the files to determine what files you can delete. You can delete unused .cfg configuration files or .bin software image files. Caution: Ensure that you do not delete a .cfg configuration file or a .bin software image file that is in use. 3. Type del filename.ext to remove unnecessary files. Press Enter to confirm. Router# del filename.ext Router# Delete filename [filename.ext]? Router# Delete flash:filename.ext [confirm] Router# 4. Type squeeze flash to reclaim flash memory. Press Enter. Router# squeeze flash Squeeze operation may take a while. Continue? [confirm] squeeze in progress... eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee Rebuild file system directory... Squeeze of flash complete Router# Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (14 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Related Information q Cable Descriptions q Configure an IP Address on Your PC q Reset the Password on a Cisco Router q Configure Your Router with Security Device Manager © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/download_sdm.html (15 of 15)12/22/2005 8:19:47 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 4: Configure Your Router with Security Device Manager Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this document. Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager This document solved my problem. Step 4: Configure Your Router with Security Device Manager Introduction Download PDF Yes No Just Browsing Requirements Launch SDM Step 4: Configure Suggestions for improvement: Reset the Router to the Default Configuration Your Router with Record Interfaces Security Device Complete the Startup Wizard Manager Perform Additional Configurations Set Up Your Cisco Configure a Time Server Router Next Step If Cisco may contact you for more details or for future feedback opportunities, Troubleshoot the Procedure please enter your contact information: Related Information Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Full Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Name: Step 7: Set Up an ADSL Internet Connection Email: Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection Submit Step 8: Set Up Internet Security on a Cisco Router file:///D|/paws/62599/configure_sdm.html (1 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant Introduction This document explains how to configure and manage your router with Cisco Security Device Manager (SDM). Note: If you have an ASA Security Appliance in your network, refer to Configure Your Router with Security Device Manager for ASA. Back to Top Requirements To perform the steps described in this document, you need to have these items: q A router with Cisco Security Device Manager (SDM) installed. If your router does not come with SDM installed, refer to Download and Install Security Device Manager. q A crossover Ethernet cable q A console cable q A PC with a Pentium III or higher processor q Windows 2000 or XP Note: Windows 2000 Advanced Server is not supported. q One of these web browsers: r Netscape version 7.1 or later. r Internet Explorer version 5.5 or later. Note: If you are using the Java plugin, you need to use SUN Java Runtime Environment (JRE) version 1.4.2_05. For information about how to update your version of JRE, refer to Sun Microsystems . q Completed worksheets from the Site Survey: r LAN Addressing Worksheet r Internet Worksheet r ISR Router Worksheet file:///D|/paws/62599/configure_sdm.html (2 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant Back to Top Launch SDM To start SDM, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (L6A). 2. At the login prompt, enter the username and password for the privileged (privilege level 15) account on your router. If your router has the default configuration, use the username "cisco" and password "cisco". Note: If you are unable to log in, see Troubleshoot the Procedure for assistance. 3. If you see a screen similar to the example, click Security Device Manager (SDM) to launch SDM. If you see a screen labeled Home: Summary Status, continue to the next step. Note: If you do not see an option for SDM, see Troubleshoot the Procedure for assistance. 4. If the router's home page appears, click Cisco Router and Security Device Manager in the left column. file:///D|/paws/62599/configure_sdm.html (3 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant Note: If you see an option A more secure connection (HTTPS) to this device is available, click Yes. 5. SDM displays a launch page and opens the main interface in a separate window. file:///D|/paws/62599/configure_sdm.html (4 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 6. The SDM Java applet loads on your PC. If your browser displays a security warning, click Yes to accept the SDM download. 7. When the application has loaded completely, SDM displays the SDM Home page. If your router has a default configuration, SDM launches a the SDM Express Wizard Wizard. file:///D|/paws/62599/configure_sdm.html (5 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 8. If your router loads SDM Express Setup, see Complete the Startup Wizard. Otherwise, proceed to Reset the Router to the Default Configuration. Note: If you want to modify an existing configuration on the router, refer to Modify Your Router Configuration with Security Device Manager. Back to Top Reset the Router to the Default Configuration If you have an existing configuration and want to reconfigure your router, reset your router to a default configuration. To reset your router to a default configuration, follow these steps: Note: This procedure will delete your current configuration and replace it with a factory default configuration. 1. Click Configure. file:///D|/paws/62599/configure_sdm.html (6 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 2. Click Additional Tasks. 3. Click Reset to Factory Default. file:///D|/paws/62599/configure_sdm.html (7 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 4. Under Step 1 enter the location on your computer where you want to store a backup copy of the current router configuration. 5. Click Reset Router. Note: The router requires 1-2 minutes to reset. 6. Change your PC IP address to 10.10.10.2 with a subnet mask of 255.255.255.248. For further information about how to configure an IP address on your PC, refer to the document. 7. Open http://10.10.10.1 in a web browser. 8. Log into SDM with the username cisco and password cisco. Back to Top Record Interfaces Follow these steps to record the available interfaces on your router: 1. Click Configure. file:///D|/paws/62599/configure_sdm.html (8 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 2. Click Interfaces and Connections. 3. Click Edit Interface/Connection. 4. Record the interfaces listed in fields B35-B38 of the ISR Router Worksheet. Back to Top Complete the Startup Wizard If your router has a default configuration, SDM runs the Startup Wizard. To complete the wizard, follow these steps: 1. On the Welcome screen, click Next. file:///D|/paws/62599/configure_sdm.html (9 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 2. At the Basic Configuration screen, enter your new username and password. Use the administrative account and password that you entered in fields B10 and B11 of the ISR Router Worksheet. Next to Enable Secret Password, type the enable secret password that you entered in field B12 of the ISR Router Worksheet. Click Next. Note: For recommendations on how to implement strong passwords, refer to Password Security. file:///D|/paws/62599/configure_sdm.html (10 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 3. If you have a wireless router, follow these steps: Note: If you have a non-wireless router, proceed to the next step. a. SDM displays the Wireless Interface Configuration screen. Choose Yes and click Next to configure the wireless interface. file:///D|/paws/62599/configure_sdm.html (11 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant b. On the LAN Interface Configuration screen, enter the IP address and subnet mask for the router (from fields L6A and L1A on the LAN Addressing Worksheet). Enter the Wireless Network Name that you entered in field W14 of the ISR Router Worksheet and click Next. file:///D|/paws/62599/configure_sdm.html (12 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 4. On the LAN Interface Configuration screen, enter the IP address and subnet mask for the router (from fields L6A and L1A on the LAN Addressing Worksheet). Click Next. Note: If you have a wireless router, proceed to the next step. file:///D|/paws/62599/configure_sdm.html (13 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 5. On the DHCP Configuration screen, check Enable DHCP server on the LAN interface and enter the IP address of the DHCP start range and the DHCP end range that you entered in the LAN Addressing Worksheet (L50 and L51). In the Domain Name Server Configuration section, enter the DNS information for your network. r If you have an internal DNS server, enter the IP addresses of your internal DNS servers that you completed in the LAN Addressing Worksheet (L4 and L5). r If you do not have an internal DNS server, copy the IP addresses you completed in the Internet Worksheet (B50 and B51). Click Next. file:///D|/paws/62599/configure_sdm.html (14 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 6. On the WAN Configuration screen, click Next, and click No to skip WAN Configuration. file:///D|/paws/62599/configure_sdm.html (15 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 7. On the Security Configuration screen, check all of the check boxes, and then click Next. file:///D|/paws/62599/configure_sdm.html (16 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 8. On the Wizard Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 9. When the Reconnection Instructions screen appears, click OK to save the new configuration. To reconnect to SDM, open the new router IP address (from Step 5) in a web browser and log in with the new password (from Step 4). Note: Since the router IP address has changed, you will lose your connection to the router. To reconnect to the router with SDM, configure your PC with an IP address to match the IP address for your Ethernet interface. For example, if you configured your router Ethernet interface with the address 192.168.10.1 with a subnet mask of 255.255.255.0, your PC must have an IP address from 192.168.10.2-254 with the same subnet mask. For more information on how to configure an IP address on your PC, refer to Configure an IP Address on Your PC. Back to Top file:///D|/paws/62599/configure_sdm.html (17 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant Perform Additional Configurations When you have completed configuration with the wizard, you need to add these configurations to the router manually. Configure a Time Server A time server ensures that your router has the correct time. To configure a time server, follow these steps: 1. Click Configure. 2. Click Additional Tasks. 3. Double-click Router Properties, and then click NTP/SNTP. file:///D|/paws/62599/configure_sdm.html (18 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 4. Click Add. 5. Choose SNTP Server IP Address and enter 192.43.244.18. Note: You can also choose SNTP Server Hostname and enter time.nist.gov. Your router must have an active Internet connection to use a host name. file:///D|/paws/62599/configure_sdm.html (19 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant 6. Click OK. 7. Click File > Write to Startup Config to save your configuration. Back to Top Next Step You have now configured your router with SDM. If you have an Integrated Services Router with a wireless antenna, proceed to Configure Wireless Security on an Integrated Service Router. If you want to configure an Internet connection, refer to the appropriate document for your connection. If you are not sure what connection type you have, refer to your Internet Worksheet. q Set Up an Ethernet Connection q Set Up an ADSL Connection q Set up a T1/E1/Serial Connection q Set up an ISDN Connection Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) file:///D|/paws/62599/configure_sdm.html (20 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant q SDM may not be installed on your router. Refer to Download and Install Security Device Manager for further assistance. I do not see a login prompt. q Your Ethernet interface may be down. Refer to Download and Install Security Device Manager for assistance. If you are unable to log in, you need to create a privileged I cannot log in with the default username and password for your router. Refer to Download and username and password. Install Security Device Manager for further assistance. When I access the router I do SDM may not be installed on your router. Refer to Download and not see an option to load SDM. Install Security Device Manager for further assistance. When I connect to the router, it Refer to Download and Install Security Device Manager and review loads Cisco Router Web Setup the Erase Webflash Memory section. instead of SDM. Back to Top Related Information q Download and Install Security Device Manager q Cable Descriptions q Configure an IP Address on Your PC © 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. file:///D|/paws/62599/configure_sdm.html (21 of 21)10/23/2006 11:44:50 AM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 5: Configure Wireless Security on an Integrated Service Router Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this document. Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager This document solved my problem. Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Download PDF Introduction Yes No Just Browsing Requirements Step 5: Configure Suggestions for improvement: Overview Wireless Security Configure Security Settings on an Integrated Access the Router Service Router Local RADIUS Server Set Up Your Cisco Express Security Router Encryption Manager If Cisco may contact you for more details Next Step or for future feedback opportunities, please enter your contact information: Troubleshoot the Procedure Related Information Full Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Name: Step 7: Set Up an ADSL Internet Connection Email: Set Up an Ethernet Internet Connection Set Up an ISDN Internet Connection Set Up a T1, E1, or Serial Internet Connection Submit Step 8: Set Up Internet Security on a Cisco Router http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (1 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Introduction This document describes how to configure wireless security on a Cisco Integrated Services Router (ISR). Back to Top Requirements q You must have completed the steps in Configure Your Router with Security Device Manager To perform the steps described in this document, you need to have these items: q Completed ISR Router Worksheet as instructed in the Site Survey q An Wireless ISR that is powered on and connected to a PC with a straight-through Ethernet cable q Cisco IOS® Software Release 12.2 installed on the ISR Back to Top Overview Any wireless networking device within range of an AP can receive its radio transmissions. Therefore, you need to configure security settings to prevent unauthorized access to your network. This document explains how to configure security settings to ensure that unauthorized users cannot connect to your AP. Cisco recommends LEAP for security, an implementation of the EAP/802.1x protocol. Back to Top Configure Security Settings Follow these steps to configure security on the ISR: Access the Router http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (2 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Follow these steps to access the ISR: 1. Open your browser and type http://isr-ip-address and press Enter. For isr-ip-address, use the IP address in field W10 of the ISR Router Worksheet. 2. Enter the ISR username and password that you entered in fields B10 and B11 of the Integrated Services Router worksheet and press Enter. Note: If you cannot log into the router, see Troubleshoot the Procedure. 3. Click Configure. 4. In the Create Connection tab, select Wireless and click Launch Wireless Application. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (3 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant 5. The wireless application launches in a separate window. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (4 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Local RADIUS Server Follow these steps to enable a local RADIUS server: 1. Click Wireless Security > Local Radius Server. 2. Click the General Set-Up tab. 3. Scroll to the User Groups area of the Security: Local RADIUS Server screen. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (5 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant 4. Enter these values under User Groups: Field Value Group Name Default http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (6 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Session Timeout (Leave this field blank) Failed Authentication before Lockout 3 Lockout Interval, 600 VLAN ID 20 (Enter the Wireless Network Name from field W14 SSID of the ISR Router Worksheet) Click Add to add the SSID number. 5. Click Apply to save the changes. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (7 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Express Security Follow these steps to set up Express Security: 1. Click Wireless Express Security > Bridging. 2. Enter these values in the Express Security Bridging screen: Field Value (Enter the Wireless Network Name from field W14 of the ISR SSID Router Worksheet) Enable VLAN ID, 20 VLAN Check Native VLAN Bridge 1 Security EAP Authentication Enter the router IP address from field W10 of the ISR Router RADIUS Server Worksheet. Enter the RADIUS Password from field W15 of the ISR Router RADIUS Server Secret Worksheet. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (8 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant 3. Click Apply to save the changes. If a warning message appears to indicate that you are about to update your settings, click OK to continue. Encryption Manager http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (9 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Follow these steps to complete the Encryption Manager: 1. Click Wireless Security > Encryption Manager. 2. In the Encryption Modes area, choose WEP Encryption and Mandatory. 3. Click Apply to save the changes. When a warning message appears to indicate that you are about to http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (10 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant update your settings, click OK to continue. Back to Top Next Step You have completed basic configuration of the wireless module of your router. To add additional users to your wireless network, refer to Add or Remove a Wireless User. If you want to configure an Internet connection, refer to the appropriate document for your connection. If you are not sure what connection type you have, refer to your Internet Worksheet. q Set Up an Ethernet Connection q Set Up an ADSL Connection q Set up a T1/E1/Serial Connection q Set up an ISDN Connection Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (11 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant I cannot access the router. Refer to Configure Your Router with Security Device Manager. Back to Top Related Information q Configure Your Router with Security Device Manager q Add or Remove a Wireless User q Password Security q Configure an IP Address on Your PC © 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/wireless_security_isr_leap.html (12 of 12)10/19/2006 12:21:06 PM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 6: Add or Remove a Wireless User on an Integrated Services Router Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this document. Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager Download PDF This document solved my problem. Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Step 6: Add or Yes No Just Browsing Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Remove a Wireless Introduction User on an Suggestions for improvement: Requirements Integrated Services Connect to the Router Router Add a New Wireless User Set Up Your Cisco Remove a Wireless User Router Next Step Troubleshoot the Procedure If Cisco may contact you for more details or for future feedback opportunities, Related Information please enter your contact information: Step 7: Set Up an ADSL Internet Connection Set Up an Ethernet Internet Connection Full Set Up an ISDN Internet Connection Name: Set Up a T1, E1, or Serial Internet Connection Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document describes how to add or remove a wireless user on a Cisco Integrated Services Router. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (1 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant Back to Top Requirements To perform the steps described in this document, you need to have these items: q Completed ISR Router Worksheet as instructed in the Site Survey q A crossover Ethernet cable to connect the router to a PC q You must have completed Configure Wireless Security on an Integrated Services Router Back to Top Connect to the Router To connect to the ISR wireless management interface, follow these steps: 1. Connect your PC to the router with a crossover Ethernet cable. 2. Configure your PC with an IP address that is on the same subnet as the AP. For instructions on how to change your PC Internet settings, refer to Configure an IP Address on Your PC. 3. Open a web browser and enter the router IP address that you entered in field W10 of the Integrated Services Router Worksheet. 4. At the login prompt, enter the router password that you entered in field B11 of the Integrated Services Router Worksheet. 5. Click Configure. 6. In the Create Connection tab, select Wireless and click Launch Wireless Application. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (2 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant 7. The wireless application launches in a separate window. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (3 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant 8. Click Wireless Security > Local RADIUS Server. 9. Click the General Setup tab. 10. Scroll to the Individual Users area of the screen. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (4 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (5 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant 11. To add or remove a user, see add a user or remove a user. Back to Top Add a New Wireless User To add a new user to your wireless network, follow these steps: 1. Scroll to the Individual Users area of the General Setup screen. 2. Ensure that <NEW> is selected under Current Users. 3. In the Username field, enter the username that you entered in field W33 of the Integrated Services Router Worksheet. 4. Next to Password, choose Text. 5. Enter the user password in the Password field. Enter the password again in the Confirm Password field. Note: Refer to Password Security for information about how to create strong passwords. 6. Click Apply. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (6 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant Back to Top Remove a Wireless User To remove a user from your wireless network, follow these steps: 1. Scroll to the Individual Users area of the General Setup screen. 2. Under Current Users, select the user that you want to delete. 3. Click Delete to remove the user. Back to Top Next Step You have completed this procedure. To configure an Internet connection, refer to the appropriate link for your connection type. If you are not sure what connection type you have, refer to your Internet Worksheet. q Set Up an Ethernet Connection q Set Up an ADSL Connection http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (7 of 8)10/19/2006 12:23:15 PM
    • Cisco SMB Support Assistant q Set up a T1/E1/Serial Connection q Set up an ISDN Connection Note: If your router is already connected to the Internet, refer to Set Up Internet Security on a Cisco Router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) I cannot access the router. Refer to Configure Your Router with Security Device Manager. Back to Top Related Information q Site Survey q Cable Descriptions q Configure Wireless Security on an Integrated Services Router q Configure an IP Address on Your PC q Password Security © 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/add_remove_wireless_isr_users.html (8 of 8)10/19/2006 12:23:15 PM
    • Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 7: Set Up an ADSL WAN Connection Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this site: Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager Download PDF Suggestions for improvement: Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router Step 7: Set Up an ADSL WAN Step 6: Add or Remove a Wireless User on an Integrated Service Router Connection Step 7: Set Up an ASDL WAN Connection Introduction Set Up Your Cisco Requirements Router If Cisco may contact you for more details Set Up an ADSL Connection or for future feedback opportunities, Verify the WAN Connection please enter your contact information: Next Step Full Troubleshoot the Procedure Name: Troubleshoot the WAN Connection Related Information Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document explains how to set up an ADSL WAN connection with PPPoE or RFC 1483 (PPPoA) encapsulation on your router. Back to Top Requirements q You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. q You must have completed the Site Survey, which includes the Internet worksheet for the router. q Your router must have an ADSL WAN Interface Card (WIC). If you do not have an ADSL WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Back to Top Set Up an ADSL Connection To set up an ADSL connection, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (L6A). Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure > Interfaces and Connections.
    • 3. Choose ADSL (PPPoE or RFC 1483 Routing), and then click Create New Connection. 4. On the Welcome screen, click Next to begin the ADSL Wizard. 5. Click Auto Detect. 6. SDM attempts to determine the encapsulation for your ADSL connection. If SDM is unable to determine your encapsulation, click OK and manually enter the encapsulation type that you entered in the Internet Worksheet (A51), then click Next.
    • 7. On the PVC screen, enter the VPI and VCI values that you entered in the Internet Worksheet (A52 and A53). Click Next. 8. On the IP Address screen, choose the value you entered in the Internet Worksheet (B45 and B46). Click Next. 9. If you selected PPPoE in the Encapsulation screen, the Authentication screen appears. Enter the values
    • you entered in your Internet Worksheet (B62-B64). Click Next. 10. If you chose Static IP Address in the IP Address screen, the Advanced Options screen appears. Check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP Address that you entered in the Internet Worksheet (B47). Click Next. 11. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 12. When the Commands Delivery Status screen appears, click OK to confirm. 13. Click Save to save your new configuration.
    • Back to Top Verify the WAN Connection To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection. 3. Choose Automatically determined by SDM, and then click Start to begin the test. 4. SDM displays a window that indicates whether or not the test was successful.
    • Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Make a note of the Interface State and proceed to Troubleshoot WAN Connection. 6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM. Back to Top Next Step You have now set up an ADSL WAN connection. You can now set up firewall and security options on your router. For instructions, refer to Set Up Internet Security on a Cisco Router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)
    • q Make sure the ADSL card is properly installed. For further assistance, contact SMB TAC. q If the card is installed and the router does not detect the card, contact SMB TAC for assistance. The Create Connection q If the router detects your WIC card but the settings you screen does not display an require are not available in the Create Connection option for the WAN Wizard, you have an unsupported interface type. You connection I want to set up. need to use the command-line interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access the CLI, refer to Create a HyperTerminal Connection. If you require further assistance, contact the SMB TAC. I need more information Contact your Internet Service Provider (ISP) to confirm the the about my WAN connection to details of your WAN connection. complete wizard. I set up my WAN connection but it does not function See the Troubleshoot WAN Connection section. properly. Troubleshoot the WAN Connection If your WAN connection does not function correctly, use the table to determine the appropriate solution. Line Protocol Interface physical status Action Status This interface status indicates that the router can communicate with the remote device on the WAN. If Up Up you still experience problems with the connection, contact your Internet Service Provider (ISP) for assistance. This interface status indicates that the interface is disabled in the router configuration. Administratively Down Down To enable your interface, click Edit Interface/ Connection, select your WAN interface, and click Enable. This interface status indicates that the WAN interface is unable to communicate with a remote device. q The router configuration does not match the configuration of the network. Contact your Internet Service Provider (ISP) to verify your configurations. Down Down q The router is not physically connected to the network. Ensure that the router is properly plugged into the WAN connection. q Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.
    • This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device. q The router configuration does not match the configuration of the network. Contact your Internet Service Provider (ISP) to verify your configurations. Up Down q Check to ensure that you have the proper cable type connected to your WAN connection (from the ISP). Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. q Reset the router. Back to Top Related Information q Configure Your Router with Security Device Manager q Site Survey q Set Up Internet Security on a Cisco Router q Create a HyperTerminal Connection q Cable Descriptions © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.
    • Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 7: Set Up an Ethernet WAN Connection Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this site: Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager Download PDF Suggestions for improvement: Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router Step 7: Set Up an Ethernet WAN Step 6: Add or Remove a Wireless User on an Integrated Service Router Connection Step 7: Set Up an Ethernet WAN Connection Introduction Set Up Your Cisco Requirements Router If Cisco may contact you for more details Set Up an Ethernet Connection or for future feedback opportunities, Verify the WAN Connection please enter your contact information: Next Step Full Troubleshoot the Procedure Name: Troubleshoot the WAN Connection Related Information Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document explains how to set up an Ethernet WAN connection on your router. Back to Top Requirements q You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. q You must have completed the Site Survey, which includes the Internet worksheet for the router. q Your router must have an Ethernet WAN Interface Card (WIC). If you do not have an Ethernet WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Back to Top Set Up an Ethernet Connection To set up an Ethernet WAN connection, follow these steps: 1. Open a web browser and type http://router IP address in the Address field. The router's IP address is the IP address that you entered in the LAN Addressing Worksheet (field L6A). Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure > Interfaces and Connections.
    • 3. Choose Ethernet (PPPoE or Unencapsulated Routing), and then click Create New Connection. 4. On the wizard's Welcome screen, click Next to begin the Ethernet Wizard. 5. On the Encapsulation screen, choose the encapsulation type that you entered in the Internet Worksheet (field A51). Click Next.
    • 6. On the IP Address screen, choose the value you entered in the Internet Worksheet (fields B45 and B46). Click Next. 7. If you checked Enable PPPoE Encapsulation in the Encapsulation screen (Step 5), the Authentication screen appears. Enter the values you entered in your Internet Worksheet (fields B62-B64). Click Next.
    • 8. If you chose Static IP Address in the IP Address screen (Step 6), the Advanced Options screen appears. Check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP address that you entered in the Internet Worksheet (field B47). Click Next. 9. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 10. When the Commands Delivery Status screen appears, click OK to confirm. 11. Click Save to save your new configuration.
    • Back to Top Verify the WAN Connection To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection. 3. Click Automatically determined by SDM, and then click Start to begin the test. 4. SDM displays a window that indicates whether or not the test was successful.
    • Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Note the Interface State and proceed to Troubleshoot WAN Connection. 6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM. Back to Top Next Step You have now set up an Ethernet WAN connection. You can now proceed to Set Up Internet Security on a Cisco Router to set up firewall and security options on your router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s)
    • q Make sure the Ethernet WIC is properly installed. Contact the SMB TAC for further assistance. q If the WIC is installed and SDM does not detect the card, contact the SMB TAC for assistance. . The Create Connection q If the router detects your WIC card but the settings you screen does not display an require are not available in the Create Connection option for my WAN Wizard, you have an unsupported interface type. You connection type. need to use the command-line interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access the CLI, refer to Create a HyperTerminal Connection. If you require further assistance, contact the SMB TAC. I need more information Contact your Internet Service Provider (ISP) to confirm the details about my WAN connection to of your WAN connection. complete wizard. I set up my WAN connection but it does not function See the Troubleshoot WAN Connection section. properly. Troubleshoot the WAN Connection Use the table to determine your problem and the appropriate solution. Line Protocol Interface physical status: Action Status This interface status indicates that the interface Up Up functions properly and the router can communicate with the remote device on the WAN. This interface status indicates that the interface is disabled in the router configuration. Administratively Down Down To enable your interface, click Edit Interface/ Connection, select your WAN interface, and click Enable. This interface status indicates that the WAN interface is unable to communicate with a remote device. q Configurations do not match at all. Check your configurations. q Physical connection is not in place. Ensure Down Down that the router is properly plugged into the WAN connection. q Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.
    • This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device, but the interface cannot communicate properly with the remote WAN device. q Check your configuration to make sure it matches exactly what your ISP says you should have. Up Down q Check to ensure that you have the proper cable type connected to your WAN connection (from the ISP). Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. q Reset the router. Back to Top Related Information q Configure Your Router with Security Device Manager q Site Survey q Set Up Internet Security on a Cisco Router q Create a HyperTerminal Connection q Cable Descriptions © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.
    • Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 7: Set Up an ISDN WAN Connection Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this site: Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager Download PDF Suggestions for improvement: Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router Step 7: Set Up an ISDN WAN Step 6: Add or Remove a Wireless User on an Integrated Service Router Connection Step 7: Set Up an ISDN WAN Connection Introduction Set Up Your Requirements Cisco Router If Cisco may contact you for more details Set Up an ISDN WAN Connection or for future feedback opportunities, Verify the WAN Connection please enter your contact information: Next Step Full Troubleshoot the Procedure Name: Troubleshoot the WAN Connection Related Information Email: Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document explains how to set up an ISDN WAN connection on your router. Back to Top Requirements q You must have completed the initial configuration of your router as presented in Configure Your Router with Security Device Manager. q You must have completed the Site Survey, which includes the Internet worksheet for the router. q Your router must have a WAN Interface Card (WIC). If you do not have a WIC or need assistance to install a new one, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Back to Top Set Up an ISDN WAN Connection To set up an ISDN WAN connection, follow these steps: 1. Click Create New Connection.
    • 2. Click Next at the Welcome to the ISDN connection Wizard screen. 3. Next to Switch type, select the switch type that you entered in the Internet Worksheet (A30). If you entered SPIDs in the Internet Worksheet (A33, A34), check I have SPIDs. If you entered a SPID 1 number(A33), enter the number next to SPID1. If you entered a SPID 2 number(A34), enter the number next to SPID2. Click Next. 4. Next to Remote phone number, enter the ISP ISDN Access Number that you entered in the Internet Worksheet (A35). Click Next.
    • 5. If you checked Static in field B43 of the Internet Worksheet, choose Static IP Address and enter the IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). If you checked Dynamic in field B43 of the Internet Worksheet, choose Easy IP (IP Negotiated). Click Next. 6. If you selected PPP PAP or PPP CHAP authentication in the Internet Worksheet (A37), check the appropriate type next to Authentication Type. In the Username and Password fields, enter the username and password that you entered in the Internet Worksheet (A38, A39). Click Next.
    • Note: If you have already configured another WAN connection, SDM displays the Backup Configuration screen. If you see the Backup Configuration screen, choose Do not configure this connection as backup and click Next. 7. If you checked Static in field B43 of the Internet Worksheet, check Default Static Route and choose Next Hop IP Address. Enter the ISP Router IP address that you entered in the Internet Worksheet (field B47). Click Next. 8. On the Summary screen, review your configuration to ensure that it is accurate, and then click Finish. 9. When the Commands Delivery Status screen appears, click OK to confirm. 10. Click Save to save your new configuration.
    • Back to Top Verify the WAN Connection To verify your WAN connection, follow these steps: 1. Click Configure > Interfaces and Connections. 2. Select your new WAN interface and click Test Connection. 3. Click Automatically determined by SDM, and then click Start to begin the test.
    • 4. SDM displays a window that indicates whether or not the test was successful. Click OK to close the Information window. 5. If the test is successful, proceed to the next step. If the test failed, click Details to display the interface state. Note the Interface State and proceed to Troubleshoot WAN Connection. 6. Click Close to exit the testing interface. 7. Click File > Exit to exit SDM. Back to Top Next Step You have now set up an ISDN WAN connection. You can now set up firewall and security options on your router. For instructions, refer to Set Up Internet Security on a Cisco Router. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance.
    • Problem Cause(s) and Suggested Solution(s) I need more information about my ISDN Contact your Internet Service Provider (ISP) to connection in order to complete the confirm the details of your ISDN connection. configuration. I set up my WAN connection but it does not See the Troubleshoot the WAN Connection function properly. section. I want to set up an ISDN connection in Contact the SMB Technical Assistance Center addition to my primary Internet connection. (SMB TAC) for assistance. I want to set up an ISDN connection as a Contact the SMB Technical Assistance Center failover for my primary Internet connection. (SMB TAC) for assistance. Troubleshoot the WAN Connection Use the table to determine your problem and the appropriate solution. Line Protocol Interface physical status: Action Status This interface status indicates that the interface Up Up functions properly and the router can communicate with the remote device on the WAN. This interface status indicates that the interface is disabled in the router configuration. To enable your interface, follow these steps: 1. Type interface bri0/0 and press Enter. Administratively Down Down 2. Type no shutdown and press Enter. 3. Type end to exit configuration mode. 4. Type write memory to save the new configuration. This interface status indicates that the WAN interface is unable to communicate with a remote device. q Your router configurations do not match the configurations used by your Internet Service Provider (ISP). Contact your ISP to verify that you have the correct settings. Down Down q A physical WAN connection is not in place. Ensure that the router is properly plugged into the WAN connection and that your ISP has completed installation of the WAN connection. q Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP.
    • This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device. q Your configuration partially matches the settings used in the ISP network. Contact your ISP to verify that you have Up Down the correct settings. q Check to ensure that you have the proper cable type attached to your WAN connection. Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types, refer to Cable Descriptions. Back to Top Related Information q Set Up Internet Security on a Cisco Router q Configure Your Router with Security Device Manager q Reset the Password on a Cisco Router q Cable Descriptions © 1992-2005 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc.
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 7: Set Up a T1, E1, or Serial WAN Connection Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this document. Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager This document solved my problem. Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Download PDF Yes No Just Browsing Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Suggestions for improvement: Step 7: Set Up a T1, E1, or Serial WAN Connection Step 7: Set Up a T1, E1, or Introduction Serial WAN Connection Requirements Verify Encapsulation Type Set Up Your Cisco Router Configure Your WAN Connection Set Up a Connection with HDLC Encapsulation If Cisco may contact you for more details Set Up a Connection with PPP Encapsulation or for future feedback opportunities, Set Up a Connection with Frame Relay Encapsulation please enter your contact information. Verify WAN Connection Full Next Step Name: Troubleshoot the Procedure Troubleshoot WAN Connection E-mail: Related Information Step 8: Set Up Internet Security on a Cisco Router Submit Introduction This document explains how to set up a T1, E1, or serial WAN connection on your router. Back to Top Requirements q You must have completed the Configure Your Router with Security Device Manager document. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (1 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant q You must have completed the Site Survey, which includes the Internet worksheet for the router. q A WAN Interface Card (WIC). If you do not have a WIC card or need assistance to install a new WIC, contact the SMB Technical Assistance Center (SMB TAC). Back to Top Verify Encapsulation Type In order to configure your WAN Connection, you need to verify the encapsulation that the connection uses. Consult the Internet Worksheet to determine the encapsulation type that your WAN connection will use (A22). Then select the appropriate section to configure your connection: q If your connection uses HDLC encapsulation, see Set Up a Connection with HDLC Encapsulation. q If your connection uses PPP encapsulation, see Set Up a Connection with PPP Encapsulation. q If your connection uses Frame Relay encapsulation, see Set Up a Connection with Frame Relay Encapsulation. Note: If you have a Fractional T1 connection that uses fewer than 24 channels, contact SMB Technical Assistance Center (SMB TAC) for assistance. Back to Top Configure Your WAN Connection To configure your WAN connection, follow these steps: Set Up a Connection with HDLC Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps: 1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (2 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose High-Level Data Link Control and click Next. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (3 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 6. If you have an WAN connection with a static IP address, enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). If you have WAN connection that is unnumbered, choose IP Unnumbered and select the first available LAN interface such as Ethernet0, FastEthernet0 or FastEthernet0/0. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (4 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 7. Choose these clock settings: r Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. r T1 Framing: Enter the value you entered in the Internet Worksheet (A21). r Linecode: Enter the value you entered in the Internet Worksheet (A20). r Data Coding: Choose normal unless your ISP recommends a different setting. r Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. r Line Build Out(LBO): Choose none unless your ISP recommends a different setting. r Remote-loopback Request: Choose full unless your ISP recommends a different setting. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (5 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 8. Review the configuration in the Summary screen and click Finish. 9. The Commands Delivery Status screen appears. Click OK to confirm. 10. Click Save to save your new configuration. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (6 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 11. Click File > Exit to exit SDM. Set Up a Connection with PPP Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps: q Encapsulation (Y/N) q Encapsulation type (A22) 1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (7 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose Point-to-Point Protocol and click Next. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (8 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 6. Enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (9 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 7. Choose the Authentication Type and authentication Username and Password that you entered in the Internet Worksheet (A25, A26, A27). http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (10 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 8. Choose these clock settings: r Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. r T1 Framing: Enter the value you entered in the Internet Worksheet (A21). r Linecode: Enter the value you entered in the Internet Worksheet (A20). r Data Coding: Choose normal unless your ISP recommends a different setting. r Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. r Line Build Out(LBO): Choose none unless your ISP recommends a different setting. r Remote-loopback Request: Choose full unless your ISP recommends a different setting. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (11 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 9. Review the configuration in the Summary screen and click Finish. 10. The Commands Delivery Status screen appears. Click OK to confirm. 11. Click Save to save your new configuration. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (12 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 12. Click File > Exit to exit SDM. Set Up a Connection with Frame Relay Encapsulation To set up a T1 connection with HDLC encapsulation, follow these steps: 1. Enter the IP address of your router in a browser window to open Security Device Manager (SDM). For more information about how to launch SDM, refer to the Configure your Router with Security Device Manager document. 2. Click Configure > Interfaces and Connections. 3. Choose Serial (PPP, HDLC, or Frame Relay) and click Create New Connection. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (13 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 4. Click Next at the Welcome to the Serial WAN Configuration Wizard screen. 5. Choose Frame Relay encapsulation and click Next. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (14 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 6. Enter the router IP address and subnet mask that you entered in the Internet Worksheet (B46, B41). http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (15 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 7. Choose autosense in the LMI Type field unless your ISP recommends a different setting. Enter the DLCI value that you entered in the Internet Worksheet in the DLCI field (A24). Check the Use IETF Frame Relay Encapsulation box if you are connecting to a Frame Relay network with non- Cisco equipment. For more information, consult your Internet Service Provider (ISP). http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (16 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 8. Choose these clock settings: r Clock Source: Choose line unless your Internet Service Provider (ISP) recommends a different setting. r T1 Framing: Enter the value you entered in the Internet Worksheet (A21). r Linecode: Enter the value you entered in the Internet Worksheet (A20). r Data Coding: Choose normal unless your ISP recommends a different setting. r Facilities Data Link(FDL): Choose none unless your ISP recommends a different setting. r Line Build Out(LBO): Choose none unless your ISP recommends a different setting. r Remote-loopback Request: Choose full unless your ISP recommends a different setting. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (17 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 9. Review the configuration in the Summary screen and click Finish. 10. The Commands Delivery Status screen appears. Click OK to confirm. 11. Click Save to save your new configuration. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (18 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant Back to Top Verify WAN Connection To verify your WAN connection, follow these steps: 1. Click Tools > Ping 2. Enter the ISP router address in the Destination Field. Use the value that you entered in the Internet Worksheet (B47). http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (19 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 3. Click Ping. 4. Review the results. If the ping success rate was 100%, proceed to the next step. If the ping success rate was less than 100%, see the Troubleshoot WAN Connection section. 5. Click File > Exit to exit SDM. Back to Top Next Step You have now set up a T1 WAN connection. You can now set up firewall and security options on your router. For instructions, refer to the Set Up Internet Security on a Cisco Router document. Back to Top http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (20 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) q Make sure the WIC is properly installed. For further assistance, contact SMB Technical Assistance Center (SMB TAC). q If you have installed the card and the router does not detect the card, contact SMB Technical Assistance Center (SMB TAC) for assistance. The Create Connection screen does not display an option for the WAN connection I q If the router detects your WIC card but the settings you require are not available in want to set up. the Create Connection Wizard, you have an unsupported interface type. You need to use Command Line Interface (CLI) to configure your interface. Cisco recommends that you contact your Internet Service Provider to request a sample configuration. To access CLI, refer to the Create a HyperTerminal Connection document. If you require further assistance, contact SMB Technical Assistance Center (SMB TAC). I need more information about my WAN Contact your Internet Service Provider (ISP) to confirm the the details of your WAN connection. connection to complete wizard. I set up my WAN connection but it does See the Troubleshoot WAN Connection section. not function properly. Troubleshoot WAN Connection To troubleshoot your WAN connection, follow these steps: 1. If you are using SDM, click File > Exit to exit SDM. 2. Create a terminal connection to the router. For more information, refer to the Create a HyperTerminal Connection document. 3. Log into the router. The default login is username cisco, password cisco. Otherwise, use the administrator login and password that you entered in the Internet Worksheet (B10, B11). Username: cisco Password: 4. Type show interface serial0/0 and press Enter. Router#show interface serial0/0 FastEthernet0/0 is up, line protocol is down !--- Interface state Hardware is Gt96k FE, address is 0011.21a8.5ca2 (bia 0011.21a8.5ca2) !--- Output truncated Note: If the router displays an error, try the commands show interface serial0 or show interface serial0/1. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (21 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant 5. The router displays the interface state on the first line of output. Note the interface state and use the table to determine your problem and the appropriate solution. Interface physical status: Line Protocol Status Action This interface status indicates that the interface functions properly and the router Up Up can communicate with the remote device on the WAN. This interface status indicates that the interface is disabled in the router configuration. To enable your interface, follow these steps: a. Type interface serial0/0 and press Enter. Administratively Down Down b. Type no shutdown and press Enter. c. Type end to exit configuration mode. d. Type write memory to save the new configuration. This interface status indicates that the WAN interface is unable to communicate with a remote device. r Your router configurations do not match the configurations used by your Internet Service Provider (ISP). Contact your ISP to verify that you have the correct settings. Down Down r Physical WAN connection is not in place. Ensure that the router is properly plugged into the WAN connection and that your ISP has completed installation of the WAN connection. r Verify with your Internet Service Provider (ISP) that service is ready for use. Make a note of your current interface state and your current configuration before you contact your ISP. This interface status indicates that the interface is enabled and the router is physically connected to a remote WAN device but the interface cannot communicate properly with the remote WAN device. r Your configuration partially matches the settings used in the ISP Up Down network. Contact your ISP to verify that you have the correct settings. r Check to ensure that you have the proper cable type attached to your WAN connection. Make a note of your current interface state and your current configuration before you contact your ISP. For more information about cable types refer to the Cable Descriptions document. This interface status indicates that a device on the Internet Service Provider (ISP) Up Up (looped) network is in loopback mode. Contact your ISP for further assistance. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (22 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant Back to Top Related Information q Cable Descriptions q Configure Your Router with SDM q Create a HyperTerminal Connection q Set Up Internet Security on a Cisco Router q Site Survey © 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/t1.html (23 of 23)10/23/2006 12:00:55 PM
    • Cisco SMB Support Assistant Cisco | Profile | Contacts & Feedback | Help Cisco SMB Support Assistant Set Up Your Cisco Router Home > Work With My Routers > Cisco Routers > Set Up Your Cisco Router Service Requests Step 8: Set Up Internet Security on a Cisco Router Open a service request Update a service request Step 1: SMB Support Assistant Site Survey Step 2: Set Up Your 800 or SB 100 Router Hardware Feedback Set Up Your 1700 Series Router Hardware Set Up Your 1800 Series Router Hardware Set Up Your 2600 Series Router Hardware Please rate this document. Set Up Your 2800 Series Router Hardware Set Up Your 3800 Series Router Hardware ++ + +/- - -- Step 3: Download and Install Security Device Manager This document solved my problem. Step 4: Configure Your Router with Security Device Manager Step 5: Configure Wireless Security on an Integrated Services Router (ISR Only) Yes No Just Browsing Step 6: Add or Remove a Wireless User on an Integrated Services Router (ISR Only) Download PDF Suggestions for improvement: Step 7: Set Up an ADSL Internet Connection Set Up an Ethernet Internet Connection Step 8: Set Up Set Up an ISDN Internet Connection Internet Security on a Set Up a T1, E1, or Serial Internet Connection Cisco Router Step 8: Set Up Internet Security on a Cisco Router Set Up Your Cisco Introduction If Cisco may contact you for more details Router Requirements or for future feedback opportunities, Configure Firewall Inspection Rules please enter your contact information. Add Access Control List Rules Full Apply an ACL Rule to the Outgoing WAN Interface Name: Apply an ACL Rule to the Incoming LAN Interface Configure Network Address Translation E-mail: Set Up NAT with Dynamic WAN IP Address Set Up NAT with Static WAN IP Address Submit Next Step Troubleshoot the Procedure Related Information Introduction This document explains how to set up Internet Security on your router. The instructions demonstrate how to set up these security http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (1 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant measures: q Dynamic firewall inspection rules for multimedia applications q Access Control List (ACL) rules q Network Address Translation (NAT) Back to Top Requirements q You must have completed the initial configuration in Configure Your Router with Security Device Manager. q Completed worksheets from the Site Survey: r LAN Addressing Worksheet r Internet Worksheet r Internet Services Worksheet Back to Top Configure Firewall Inspection Rules To configure firewall inspection rules, follow these steps: 1. Open a web browser and type http://router-IP-address in the Address field. Use the IP address that you entered in the LAN Addressing Worksheet (field L6A). Press Enter to launch SDM. Note: For further information about how to launch SDM, refer to Configure Your Router with Security Device Manager. 2. Click Configure. 3. Click the Firewall and ACL tab. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (2 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 4. Choose Advanced Firewall and click Launch the Selected Task. 5. Click Next at the Advanced Firewall Configuration Wizard screen. 6. Select your inside (trusted) and outside (untrusted) interfaces. The outside (untrusted) interface is your Internet connection, and the inside (trusted) interface is your LAN interface. Do not select a DMZ interface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (3 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant Note: The Firewall Wizard automatically creates access control list (ACL) rules to block incoming traffic from IP non- public IP addresses such as 192.168.0.0, 172.0.0.0, and 10.0.0.0. If your Internet Service Provider (ISP) uses non- public IP address inside its network, you need to modify the router ACL rules to allow incoming traffic from private IP address ranges. Note: To determine if your ISP uses non-public IP addresses, review the addresses in the ISP Address Assignments section of the Internet Worksheet or contact your ISP. 7. Click OK to confirm the SDM firewall warning message. 8. Click Next to use the default Firewall Inspection Rules. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (4 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 9. Review the summary of the Firewall inspection rules and click Finish to complete the Wizard. Click OK to confirm the Commands Delivery Status. Click OK again to exit the Wizard. Back to Top Add Access Control List Rules To add Access Control List (ACL) rules to the router for additional security, follow these steps: Apply an ACL Rule to the Outgoing WAN Interface To apply an Access Control List (ACL) rule to the outgoing WAN interface, follow these steps: 1. Click Edit Firewall Policy/ACL. 2. In the From interface, select your LAN interface and click Go. In the To interface select your WAN interface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (5 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 3. Click Originating Traffic. 4. Create an ACL rule to block outbound traffic that does not originate from the router WAN IP address. a. Click Edit Firewall Policy/ACL. b. Next to Services, click Add > Insert After. c. Next to Select an action, choose Permit. d. Under Source Host/Network, choose A Host Name or IP Address. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (6 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant e. Next to Hostname/IP, enter the Router IP address you entered in the Internet Worksheet (B46). f. Under Destination Host/Network, choose Any IP Address. g. Under Protocol and Service, choose IP. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (7 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant h. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to confirm the rule. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (8 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant Apply an ACL Rule to the Incoming LAN Interface To apply an Access Control List (ACL) rule tothe incoming WAN interface, follow these steps: 1. In the From interface, select your LAN interface and click Go. In the To interface select your WAN interface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (9 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 2. Click Returning Traffic. 3. Create an ACL rule to block traffic from LAN that does not have a valid LAN IP address. a. Next to Services, click Add > Insert After. b. Next to Select an action, choose Permit. c. Under Source Host/Network, choose A Network. d. Next to IP Address, enter the subnet that you entered in the LAN Addressing Worksheet (L1A), and next to Wildcard Mask choose 0.0.0.255. e. Under Destination Host/Network, choose Any IP Address. f. Under Protocol and Service, choose IP. g. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to confirm the rule. 4. Create an ACL rule to allow broadcast traffic from LAN in order to allow DHCP. a. Next to Services, click Add > Insert After. b. Next to Select an action, choose Permit. c. Under Source Host/Network, choose A Network. d. Next to IP Address, enter enter the subnet that you entered in the LAN Addressing Worksheet (L1A). Next to Wildcard Mask select 0.0.0.255. e. Under Destination Host/Network, choose Any IP Address and enter 255.255.255.255. f. Under Protocol and Service, choose IP. g. Under IP Protocol, click the details button (...) and select any. Click OK to select the service, then click OK to http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (10 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant confirm the rule. 5. Click Apply Firewall. Back to Top Configure Network Address Translation Network Address Translation (NAT) uses an internal address scheme to provide additional security for your network. In order to set up NAT, you need to know whether your WAN connection uses a static or dynamic IP address. Refer to the Internet Worksheet (B45, B46) for more information. Set Up NAT with Dynamic WAN IP Address To set up NAT with a dynamic WAN IP address, follow these steps: 1. Click the NAT tab. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (11 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 2. Click Designate NAT Interfaces. 3. Check the Inside (Trusted) and Outside(Untrusted) interfaces and click OK. Note: Designate your WAN interface as the outside/untrusted interface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (12 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 4. Click Add to add a new translation rule. 5. At the Add Address Translation Rule screen, choose Dynamic. Next to Direction, choose From inside to outside. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (13 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 6. Click the ACL Rule details button and click Select an existing rule (ACL).... http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (14 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 7. In the Rules Category box, choose Access Rules. 8. Select the Access Rule that is used by your FastEthernet or Ethernet interface and click OK. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (15 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 9. Go to the Translate to interface area and next to Type choose Interface. Next to Interface choose your WAN interface. Click OK to confirm. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (16 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 10. Click File > Write to Startup Config to save your configuration. Set Up NAT with Static WAN IP Address To set up NAT with a static WAN IP address, follow these steps: 1. Click the NAT tab. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (17 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 2. Click Designate NAT Interfaces. 3. Check the Inside (Trusted) and Outside(Untrusted) interfaces and click OK. Designate WAN interface you just set up as the outside/untrusted interface. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (18 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 4. Click Add to add a new translation rule. 5. At the Add Address Translation Rule screen, choose Static. Next to Direction, choose From inside to outside. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (19 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 6. Under Inside Interface(s), enter the Router IP Address that you entered in the LAN Addressing worksheet (L6A). Leave the Network Mask blank. 7. Under Outside Interface(s), enter the Router IP Address you entered in the Internet Worksheet (B46). http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (20 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant 8. Click OK to confirm. 9. Click File > Write to Startup Config to save your configuration. Back to Top Next Step You have now configured a firewall on your router. To make further changes to your router, refer to the Router Support Page. To configure other devices in your network, refer to the Configuration Overview Page. Back to Top Troubleshoot the Procedure This section provides information about common problems that you may encounter. If this information does not solve your http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (21 of 22)10/23/2006 12:19:32 PM
    • Cisco SMB Support Assistant problem, contact the SMB Technical Assistance Center (SMB TAC) for assistance. Problem Cause(s) and Suggested Solution(s) I added a new firewall rule and I cannot Contact the SMB Technical Assistance Center (SMB TAC) for access the router. assistance. Back to Top Related Information q Configure Your Router with Security Device Manager q Site Survey q Create a HyperTerminal Connection q Cable Descriptions © 1992-2006 Cisco Systems, Inc. All rights reserved. Terms and Conditions, Privacy Statement, Cookie Policy and Trademarks of Cisco Systems, Inc. http://www.cisco.com/public/technotes/smbsa/en/us/internet/firewall-rtr.html (22 of 22)10/23/2006 12:19:32 PM