ALA Webinar
Getting Started with the
Course Management
System
Best practices for academic libraries
Lily Todorinova, Undergraduate
Experience Librarian, Rutgers
University
lily.todorinova@rutgers.edu
Lindsay Johnson, Public
Services Manager & Subject
Librarian, HSS & Law Libraries,
University of Alberta
lindsay.johnston@ualberta.ca
ALA Webinar
Overview
๏ Why the CMS?
๏ Designing your library’s approach to
the CMS
๏ Project management tips & lessons
๏ Assessment
ALA Webinar
Overview
๏ 2 Question Breaks
๏ Polls
๏ Discussion & Q&A
ALA Webinar
Background
๏ ALA Annual in Las Vegas, 2014: “Libraries in
the Course Management System”
๏ ALA Midwinter in Chicago, 2015: “Assessing
Integration of Library Services into Course
Management Systems"
๏ ALA Annual in San Francisco, 2015: “Lessons
Learned: Libraries, Course Management
Systems, and Future Directions"
ALA Webinar
Why the CMS?
51%
11
%
ALA Webinar
+
Source: http://www.educationdive.com/news/12-learning-
management-system-providers-and-what-they-bring-to-
classrooms/97613/
7%
The CMS International Market
ALA Webinar
POLL
ALA Webinar
Which CMS platform does your
institution use?
ALA Webinar
A. Blackboard/Moodle
A. Blackboard/Moodle
B. Canvas
C. Sakai
D. Pearson
E. Other or homegrown
A. Yes
B. No
ALA Webinar
Has your institution gone through
the process of reevaluating (or
changing) their CMS?
“ Embedded librarianship occurs in the online space familiar to students who log in
daily for course work...it delivers relevant library resources and services needed by
students grappling with course-specific research assignments in the campus LMS.
Undergraduates associate this familiar online environment with the academic world.
They may conveniently log in 24/7.” - Tumbleson & Burke, 2013
Why the CMS?
“Blended learning is generally defined as, “an instructional approach that substitutes
online learning for a portion of the traditional face-to-face instructional time”.
- Owston, York & Murtha (2013)
ALA Webinar
Educause Report, The Current
Ecosystem of Learning Management
Systems in Higher Education:
Student, Faculty, and IT Perspectives
https://net.educause.edu/ir/library/pdf/ers1414.
pdf
ALA Webinar
FINDINGS
๏ 15% of higher learning institutions will replace their CMS
in the next 8 years
๏ Faculty and students value the CMS, but rarely use any of
its advanced features and full capacity
๏ User satisfaction is highest for the most basic of CMS
features and lowest for features that involve collaboration
and engagement
๏ Although students’ general digital skills may be strong,
they do not transfer to a proficiency in the use of the CMS
๏ 86 % of faculty and 83 % of students use the CMS
ALA Webinar
“To meet users’ needs and expectations, the
next-generation LMS should be mobile
friendly, personalized, customizable,
adaptive, intuitive, integrated, and
designed to enhance student learning.”
ALA Webinar
QUESTION BREAK
ALA Webinar
Designing your
approach
Creative Commons
Image
ALA Webinar
LESSON 1: Keep it
simple
ALA Webinar
Project name
๏ Students and faculty value traditional
functionality
๏ Avoid flash, as well as page crowding
๏ Users do not want extraneous features.
The more seamless the library content is,
the less likely it is for users to view it as
unnecessary
๏ Available by default is ideal. Opt-in works
as a compromise
Project name
Example 1: Link to course guides
(libguides)
Example 2: Simple
“library block”
LESSON 2:
Relationship Building
ALA Webinar
Important Questions
ALA Webinar
What is the organizational, political, and technological context?
๏ Who maintains the CMS at your institution?
๏ What is your existing relationship with that group?
๏ What is the best way to establish contact with them?
๏ Buy-in from library administration & CMS administration. Who
should present a proposal on collaborating with the library?
๏ What CMS platform(s) does your institution use?
๏ Find your community of practice. Explore possibilities for
integration of library services.
๏ What can you bring to the table?
Proposal Example
Getting Started with Course Management Systems Workshop
Poll
ALA Webinar
Does your institution use more
than one CMS platform?
a. Yes.
b. No.
ALA Webinar
LESSON 3:
Scalability
ALA Webinar
Scalability: Staffing & Technical
Considerations
๏ Build on existing infrastructure - link to existing services (ex. Embed a chat
widget. Is using a third party software inside CMS a problem for CMS
developers?)
๏ Direct contact with librarians, service points, or both?
๏ Features that instructors can add themselves (ex. customizable block) OR
librarian added to class OR option for both.
๏ How can instructor “enroll” a librarian in the course - librarian role available?
๏ Mapping to library guides to push content (ex. Canvas) -- guides must be of
constant excellent quality
๏buy-in from all staff
๏ What does the mobile interface look like?
ALA Webinar
Scalability: Examples
ALA Webinar
Scalability: Examples
Automatic library modules in every
newly created CMS course
(University of Chicago)
Introduction to the Libraries CMS course for all
students (Nova Southeastern University)
ALA Webinar
QUESTION BREAK
ALA Webinar
ALA Webinar
Assessment
Assessment
ALA Webinar
๏ Work with the course instructor to assess
the impact of your presence in the course
๏ Analytics: Counting clicks, using LibGuide
or Google Analytics
๏ Surveys
๏ Case Study: University of Alberta
U of A Libraries: Current Stats on
use of the Library Block in Moodle
๏ Total uses of block in all credit courses: 730
๏ Total number of eClass credit courses Fall 2015:
2231
๏ Library block is in ~30%
ALA Webinar
Google Analytics:
CMS to Library Website
Google Analytics:
CMS to Library Ask Us page
Surveys
ALA Webinar
What to Include in the Block?
Design update: new look!
2013-2015 Current
Assessment: Use Study Survey
What
Kinds
of
Questions
Did We
Ask?
General Survey Responses Small Classes Visited by Librarian
31%
68%
General Survey Responses Small Classes Visited by Librarian
50%
95%
DISCUSSION
ALA Webinar
Questions
๏ How do you plan to approach this project? What
information do you need to start?
๏ What are the pros/cons of a wide-scale integration of
library resources for all CMS courses?
๏ How will faculty on your campus respond to this
initiative?
๏ Is there a librarian at your institution who works with
user experience issues, including the CMS? What
expertise do you need to get this project on board?
ALA Webinar
Questions
๏ How do you plan to deal with scalability?
๏ What are your library’s measures of success for this
project?
๏ Is the role of the library in the CMS worth assessing? In
what ways can it contribute to showing the effectiveness
of the library?
๏ What innovations in CMS design do you wish to see in
the future?
ALA Webinar
Resources
ALA Webinar
UAlberta Libraries Bibliograpy and Examples:
๏ Bibliography
Credit: Carlene Slobodian
๏ One-pager proposal
Credits: Debbie Feisst, Angie Mandeville, and Lindsay Johnston
๏ Tips sheet for faculty/instructors
Credits: Kim Frail and Debbie Feisst
๏ Eclass promotional slide
Credit: Hanne Pearce
Join the CMS Google
Group!
ALA Webinar
Q & A
ALA Webinar
THANK YOU
ALA Webinar
Lily Todorinova (lily.todorinova@rutgers.edu)
Lindsay Johnson (lindsay.johnston@ualberta.ca)

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Getting Started with Course Management Systems Workshop

  • 1. ALA Webinar Getting Started with the Course Management System Best practices for academic libraries
  • 2. Lily Todorinova, Undergraduate Experience Librarian, Rutgers University [email protected] Lindsay Johnson, Public Services Manager & Subject Librarian, HSS & Law Libraries, University of Alberta [email protected] ALA Webinar
  • 3. Overview ๏ Why the CMS? ๏ Designing your library’s approach to the CMS ๏ Project management tips & lessons ๏ Assessment ALA Webinar
  • 4. Overview ๏ 2 Question Breaks ๏ Polls ๏ Discussion & Q&A ALA Webinar
  • 5. Background ๏ ALA Annual in Las Vegas, 2014: “Libraries in the Course Management System” ๏ ALA Midwinter in Chicago, 2015: “Assessing Integration of Library Services into Course Management Systems" ๏ ALA Annual in San Francisco, 2015: “Lessons Learned: Libraries, Course Management Systems, and Future Directions" ALA Webinar
  • 6. Why the CMS? 51% 11 % ALA Webinar + Source: http://www.educationdive.com/news/12-learning- management-system-providers-and-what-they-bring-to- classrooms/97613/ 7%
  • 7. The CMS International Market ALA Webinar
  • 9. Which CMS platform does your institution use? ALA Webinar A. Blackboard/Moodle A. Blackboard/Moodle B. Canvas C. Sakai D. Pearson E. Other or homegrown
  • 10. A. Yes B. No ALA Webinar Has your institution gone through the process of reevaluating (or changing) their CMS?
  • 11. “ Embedded librarianship occurs in the online space familiar to students who log in daily for course work...it delivers relevant library resources and services needed by students grappling with course-specific research assignments in the campus LMS. Undergraduates associate this familiar online environment with the academic world. They may conveniently log in 24/7.” - Tumbleson & Burke, 2013 Why the CMS? “Blended learning is generally defined as, “an instructional approach that substitutes online learning for a portion of the traditional face-to-face instructional time”. - Owston, York & Murtha (2013)
  • 13. Educause Report, The Current Ecosystem of Learning Management Systems in Higher Education: Student, Faculty, and IT Perspectives https://net.educause.edu/ir/library/pdf/ers1414. pdf ALA Webinar
  • 14. FINDINGS ๏ 15% of higher learning institutions will replace their CMS in the next 8 years ๏ Faculty and students value the CMS, but rarely use any of its advanced features and full capacity ๏ User satisfaction is highest for the most basic of CMS features and lowest for features that involve collaboration and engagement ๏ Although students’ general digital skills may be strong, they do not transfer to a proficiency in the use of the CMS ๏ 86 % of faculty and 83 % of students use the CMS ALA Webinar
  • 15. “To meet users’ needs and expectations, the next-generation LMS should be mobile friendly, personalized, customizable, adaptive, intuitive, integrated, and designed to enhance student learning.” ALA Webinar
  • 18. LESSON 1: Keep it simple ALA Webinar
  • 19. Project name ๏ Students and faculty value traditional functionality ๏ Avoid flash, as well as page crowding ๏ Users do not want extraneous features. The more seamless the library content is, the less likely it is for users to view it as unnecessary ๏ Available by default is ideal. Opt-in works as a compromise
  • 20. Project name Example 1: Link to course guides (libguides) Example 2: Simple “library block”
  • 22. Important Questions ALA Webinar What is the organizational, political, and technological context? ๏ Who maintains the CMS at your institution? ๏ What is your existing relationship with that group? ๏ What is the best way to establish contact with them? ๏ Buy-in from library administration & CMS administration. Who should present a proposal on collaborating with the library? ๏ What CMS platform(s) does your institution use? ๏ Find your community of practice. Explore possibilities for integration of library services. ๏ What can you bring to the table?
  • 26. Does your institution use more than one CMS platform? a. Yes. b. No. ALA Webinar
  • 28. Scalability: Staffing & Technical Considerations ๏ Build on existing infrastructure - link to existing services (ex. Embed a chat widget. Is using a third party software inside CMS a problem for CMS developers?) ๏ Direct contact with librarians, service points, or both? ๏ Features that instructors can add themselves (ex. customizable block) OR librarian added to class OR option for both. ๏ How can instructor “enroll” a librarian in the course - librarian role available? ๏ Mapping to library guides to push content (ex. Canvas) -- guides must be of constant excellent quality ๏buy-in from all staff ๏ What does the mobile interface look like? ALA Webinar
  • 30. Scalability: Examples Automatic library modules in every newly created CMS course (University of Chicago) Introduction to the Libraries CMS course for all students (Nova Southeastern University) ALA Webinar
  • 33. Assessment ALA Webinar ๏ Work with the course instructor to assess the impact of your presence in the course ๏ Analytics: Counting clicks, using LibGuide or Google Analytics ๏ Surveys ๏ Case Study: University of Alberta
  • 34. U of A Libraries: Current Stats on use of the Library Block in Moodle ๏ Total uses of block in all credit courses: 730 ๏ Total number of eClass credit courses Fall 2015: 2231 ๏ Library block is in ~30% ALA Webinar
  • 35. Google Analytics: CMS to Library Website
  • 36. Google Analytics: CMS to Library Ask Us page
  • 38. What to Include in the Block?
  • 39. Design update: new look! 2013-2015 Current
  • 40. Assessment: Use Study Survey What Kinds of Questions Did We Ask?
  • 41. General Survey Responses Small Classes Visited by Librarian 31% 68%
  • 42. General Survey Responses Small Classes Visited by Librarian 50% 95%
  • 44. Questions ๏ How do you plan to approach this project? What information do you need to start? ๏ What are the pros/cons of a wide-scale integration of library resources for all CMS courses? ๏ How will faculty on your campus respond to this initiative? ๏ Is there a librarian at your institution who works with user experience issues, including the CMS? What expertise do you need to get this project on board? ALA Webinar
  • 45. Questions ๏ How do you plan to deal with scalability? ๏ What are your library’s measures of success for this project? ๏ Is the role of the library in the CMS worth assessing? In what ways can it contribute to showing the effectiveness of the library? ๏ What innovations in CMS design do you wish to see in the future? ALA Webinar
  • 46. Resources ALA Webinar UAlberta Libraries Bibliograpy and Examples: ๏ Bibliography Credit: Carlene Slobodian ๏ One-pager proposal Credits: Debbie Feisst, Angie Mandeville, and Lindsay Johnston ๏ Tips sheet for faculty/instructors Credits: Kim Frail and Debbie Feisst ๏ Eclass promotional slide Credit: Hanne Pearce
  • 47. Join the CMS Google Group! ALA Webinar
  • 48. Q & A ALA Webinar

Editor's Notes