Help with upgrading to Windows 10
Windows 10 November update: FAQ
Get help with Windows 10 activation errors
Compatibility report for Windows 10: FAQ
Sign in with a Microsoft account
Wi-Fi Sense FAQ
Find lost files after the update to Windows 10
Protect your PC
Troubleshoot problems opening the Start menu or Cortana
Fix sound problems
Fix printer problems
Troubleshoot blue screen errors
Troubleshoot black screen problems
Troubleshoot screen flickering in Windows 10
Fix Windows 10 error 0xC004C003
Going back to Windows 7 or Windows 8.1
Product key, activation, installation, upgrade to Windows 10, troubleshooting, compatibility report …
What's new, Start menu, search, Cortana, Edge, apps, Photos, Maps, Xbox, File Explorer, personalization, touch and keyboard …
Manage passwords, payment and billing, subscriptions, privacy, devices, family, find lost devices …
Windows Store, install, repair, or remove apps and games, pin apps, troubleshoot apps, get music, movies, and TV, Photos app, Maps app …
Get online, Wi-Fi, Wi-Fi Sense, Bluetooth, Remote Desktop, VPN, broadband, cellular settings, airplane mode, IP address …
Search box, Cortana, taskbar, Search my stuff, reminders, chat, Cortana's Notebook, Cortana settings …
Connect to a printer, connect to Bluetooth devices, Device Manager, add device, sound problems, touchpad gestures …
Mail, contacts, Calendar, People app, Skype, Outlook.com, social networks, Facebook, Messaging …
Groove Music app, Groove Music file formats, Movies & TV app, Movies & TV file formats, Windows DVD Player, usage rules …
Xbox app, Game bar, record game clips and screenshots, Game DVR, gamertag, stream games, DirectX, find friends …
Web browsing, import favorites, change home page, delete browsing history, default search engine, InPrivate, block pop-ups, AutoComplete …
PC recovery options, File History, System Restore, free up drive space, safe mode, Disk Cleanup, startup settings, back up and restore files …
OneDrive, File Explorer, work with files and folders, Quick access, recycle bin, This PC, libraries, zip files …
Windows Defender, Windows Firewall, malware, viruses, security and maintenance settings, privacy settings …
Narrator, Speech Recognition, Magnifier, keyboard shortcuts, high contrast, On-Screen Keyboard …
How to get Windows 10 Mobile
Continuum for phones: FAQ
Personalize the Start screen
Change your ringtone and sounds
Back up your stuff
Take your reading with you
Battery saving tips
Get help with Microsoft Lumia devices
Get help with Windows Phone 7 and Windows Phone 8
Can my Lumia 950 or Lumia 950 XL work on LTE networks? (English only)
Connect to Bluetooth devices
Make a Skype video call
Sync your phone
Set up and check visual voicemail
Windows Device Recovery Tool: FAQ
Upgrade to Windows 10 Mobile, help with update errors, update history, check Windows version …
What's new, get connected, set up email, sign in, find apps, personalize, get help, call, text, Skype, sync, Ease of Access …
Find apps, get apps from the Store, Office apps, find your way with the Maps app, download maps, Camera app, Photos app, Kid's Corner …
Connect to Wi-Fi and Bluetooth devices, Cellular and SIM settings, supported Bluetooth profiles, fix connection problems, USB devices …
Get to know Cortana, Cortana's Notebook and settings, search for apps, files, and settings, search for help, find it fast …
Continuum for phones, set up Continuum, use a keyboard, mouse, and touchpad gestures with Continuum, apps for Continuum …
Set up email and calendar, send text messages, reply on the fly, call, add, or delete a contact, sync contacts, make a Skype audio or video call …
Get started with the Microsoft Groove Music app, learn about the Microsoft Movies & TV app, file formats, usage rules …
Meet the Xbox app, find friends, suggested friends, learn about gamertags, change your gamertag …
Meet Microsoft Edge, reading list, view or delete browsing history, remember passwords, how to know whether to trust a website …
Restart my phone, reset my phone, find a lost phone, protect my phone, restore from a backup, Windows Device Recovery Tool …
Sync your phone, sync contacts, back up settings, photos, texts, and apps, free up space on your phone, sync settings, see all your photos …
Protect my phone, Reset Protection, find a lost phone, set or change a password, unlock my phone, customize my lock screen …
Upgrade to Windows 10: FAQ
Troubleshoot problems with installing updates
Update to Windows 8.1: FAQ
Why can't I find the update in the Store?
Why can't I activate Windows?
How can I help protect my PC from viruses?
Wired and wireless network problems
No sound in Windows
Getting started with Internet Explorer 11
Outlook.com tips
Setting up email
When you can't sign in to your Microsoft account
Product key, activation, installation, upgrade, add features …
Mail, contacts, calendar, people, Skype, Outlook.com …
Search, swipe, tap, charms, mouse & keyboard, desktop …
Media streaming, sound, photo editing, camera, CD burning …
Start screen, backgrounds, language settings, Narrator, Magnifier …
OneDrive, storage plans, sharing files and folders, Recycle Bin …
Microsoft account, passwords, viruses, Family Safety …
PC reset or refresh, File History, System Restore, safe mode …
Installing apps, billing, using apps on multiple PCs, troubleshooting apps …
Printing, Bluetooth, USB, monitors, streaming …
Wi‑Fi, web browsing, Internet Explorer, HomeGroup, broadband, sharing …
Windows Update, Action Center, Task Manager, power plans …
Windows RT 8.1: FAQ
Tips to free up drive space on your PC
Learn how to install Windows 7 Service Pack 1 (SP1)
Account temporarily blocked
32-bit and 64-bit Windows: frequently asked questions
Why can't I switch back to Hotmail?
Make Internet Explorer your default browser
How do I install or uninstall Internet Explorer 9?
Upgrade to Windows 8.1 from Windows Vista or Windows XP
Learn how to install Windows Vista Service Pack 2 (SP2)
Block or allow cookies
Check your hard disk for errors
Join Microsoft Communities to ask and answer questions about Microsoft products.
If your PC included Windows when you bought it, the PC manufacturer can help with Windows too.
If you have questions or want to learn more, our Answer Techs are here to help.
