Salesforce provides multiple forms of email, including email templates, mass email, email services, email alerts, and email sent via Apex.
0
votes
1answer
12 views
Unable to pop values from a standard object onto a custom object
I am trying to pop up values from a Lead lookup field on a custom object in email template.
I am using the detail link {!Lead.Link} in an email template.
Please let me know how to populate values.
4
votes
1answer
31 views
Can't save pasted email code
I've been trying to paste some email code into the edit section, and I cannot save. I am not getting any error code really, just a message that says "An unexpected error has occurred". I called sales ...
0
votes
0answers
10 views
Issue with email delivery from salesforce
I have been facing issue in delivery of emails from Salesforce as there is a delay in receiving of emails till 5-6 hours.
Also I have noticed that email logs tell me the error is "451 4.7.550 Access ...
0
votes
1answer
13 views
Can I send daily Reminder Emails with a List of Open Cases?
Is it possible to send out daily reminders to users/contacts a list of open cases? I've looked into some workflows, but they would end up sending multiple emails. I'm looking for a succinct way to ...
0
votes
0answers
14 views
HTML Email template Merge fields are not working in Batch class
Based on the requirement i have created few html email templates with the merge fields .When i use the templateid in the batch class and execute the batch class,the email which i get doesnot display ...
1
vote
1answer
26 views
Send email using apex with merge fields from a custom object in the email template
This appears to be a simple use case that I can't figure out.
I want to send email to a list of UserIDs based on an HTML or VisualForce email template. The email template could look something like ...
0
votes
1answer
30 views
How to add the view_email_url url to my website as a link
I have a requirement to add a link to my website that will link to my exact target email (View as Webpage Link).
It looks like exact target generates a new view_email_url every time.
Can I just copy ...
1
vote
2answers
18 views
Scoring email engagement across a series of email campaigns
We are looking to launch a "Welcome Series" which will be made up of a sequence of independent email campaigns across a 24 month period.
If a recipient opens one of these emails I would like to ...
0
votes
0answers
12 views
Relating Activity (Email) to Campaign Member / Previous Activity (Email) so we know it is a reply
We send out automated email using Marketo and create a completed task in SFDC to show that email was sent.
When they reply back to those email, I would like to relate this new task (the inbound ...
-1
votes
1answer
22 views
Batch apex email query
Leads that are older than 1 month with Approval Status ‘Rejected’ should be emailed in the form of an ‘excel file’ to the System Administrator predefined in custom setting and should then be deleted ...
0
votes
0answers
18 views
Salesforce emails send, never make it to inbox. Any suggestions? [closed]
My emails appear to send fine, however never appear in my inbox on send.
Any ideas as to why this is happening?
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votes
0answers
19 views
Recording Reasons for Unsubscribe in Marketing Cloud
Our marketing team wants to send a re-engagement email to a list with custom choices like these
It is my understanding that we could use %%unsub_center_url%% in the email to simply allow an opt-out ...
1
vote
1answer
42 views
How can I keep missing XML elements from breaking my RSS-driven newsletter?
I'm trying build an newsletter that populates the five most recent stories from our website.
I'm using this AMPscript to parse the XML:
%%[Var @xml, @xml1, @titles, @authors, @author, @descs, ...
3
votes
1answer
20 views
Subject line Chinese Character issue in Salesforce
Thanks in advance,
I am sending an email from IBM Notes to Salesforce queue(Ex:[email protected]) with Subject line Chinese Character and the body content also Chinese character only.
But after creating ...
2
votes
0answers
24 views
URL Whitelisting in Salesforce Console
In the Salesforce console, we have an user action that will open the Email tab using the Email Url.
For example:
...
1
vote
1answer
19 views
Blocking email sending for some users
I want to disable the ability of sending emails for some set of users. can you please let me out?
Thanks in advance
0
votes
1answer
26 views
Lead Count for every 10mins [closed]
I have a requirement . I want to know the number of leads created for every 10 mins and if the leads are not created in last 10mins I want to get an email saying No leads are created in last 10 mins
...
0
votes
1answer
24 views
Automatically pull email addresses from landing page sign-up form
I'm new to Salesforce Marketing Cloud. I am going to be creating a landing page (outside of marketing cloud) that will have a sign-up form for our e-newsletter. How can I automatically importing email ...
0
votes
1answer
39 views
Json parse in emails with ampscript
Im trying to parse some weather json data in my email. But I cant quite fiqure out the syntax. With this code I'm trying to get the main.temp value printed. Below is my code so far, but it dosnt work ...
0
votes
1answer
28 views
Email received from Salesforce has weird 'Via' string
When I send an Email from SF to someone as myself(John Doe([email protected]), user receiving the email has some weird 'Via' string displayed along with my name when viewd in Gmail.
Eg. John Doe via ...
1
vote
0answers
33 views
Feature works in sandbox but not in production
I've developed a button to send a custom email with a template in an Opportunity for a client. All went well in his sandbox environment, but when the feature hit production, Salesforce won't stop ...
3
votes
1answer
43 views
Add an email message function to the apex class
Hello i im new to this site and to salesforce i would like to add function in my apex class so that when it executes it will send and email with a message body based on a message defined in an apex ...
-1
votes
1answer
17 views
Test class to test email messaging
How do I test a email messaging trigger? Below is my code and I am trying to test the code for sending email. How do I perform the assertion?
I have the below trigger:
trigger ...
1
vote
0answers
16 views
Email bounce management in apex?
I have bounce management turned on in my org, and email bounces are detected when messages are sent using the Mass Email wizard, but they aren't detected when messages are sent through apex. Is there ...
0
votes
1answer
15 views
issue adding csv file attachment to email in Batch job
In a batch file we are updating records, and for each one we are creating a record which is sent in an email when the batch completes.
It all works swimmingly except that the csv file is sent as an ...
1
vote
1answer
27 views
How to send one email with multiple records in it
I wrote the schedule class for sending an email with lead records(It's going mail with each record) but we need to send one email(based on state) with multiple records created in lead(based on state).
...
1
vote
0answers
12 views
Sending email from Salesforce through mass email appears in a Junk folder
I sent survey email to my customer through Salesforce mass email function but I get only few responses back. When I called to some Customer they said the did not receive any survey email then they ...
1
vote
2answers
67 views
Process builder sending multiple mails on production
I have this process, built with process builder, that triggers an Apex class to send a single email, under a condition: that a Case has a specific Status.
In the sandbox, this works perfectly. On ...
1
vote
1answer
34 views
Is there a way to determine if EmailMessage has reply
I'm after finding a way to know if a EmailMessage object has a reply?
I have tried to use Trigger after insert but I do not see its picking.
Any other better way?
when the user response to ...
1
vote
0answers
16 views
Workflow and devliverability test not working
I'm trying to send an email alert from a workflow to the record owner. I've got the from email address on the email alert set to use an organization wide default. I can receive messages from QA ...
0
votes
0answers
28 views
Python Implementation of Transactional Emails in ExactTarget (Marketing Cloud)
I'm in the process of moving our company from mailchimp/mandrill to ExactTarget (Marketing Cloud) for email sending. Currently, our custom Django backend fires off events which generate the HTML for ...
1
vote
0answers
17 views
Sending an email using FuelSDK-Node-SOAP
I'm lost in the woods... We're creating a node application that needs to use the SOAP api to TriggeredSend one-off transactional emails using FuelSDK-Node-SOAP. Looking for a code example.
8
votes
1answer
70 views
Do not send email when activating a user
I'm writing some code that should (de-)activate some users based on some criteria. This part was easy, but one of the requirements is also that this user should NOT get an email.
So when I create a ...
0
votes
1answer
34 views
AMPScript variables from file
I will need a few AMPScript variables in a template. The same variables will be used in several templates thought I would write a file that populates them and use some include function the way one ...
1
vote
0answers
25 views
Automated send when new record is added to a Data Extension [closed]
so I am working with Data Extensions, and I am having trouble figuring out how to set it up so that an email is sent automatically when a new record is added to that data extension. Like a Welcome ...
0
votes
0answers
15 views
Case Auto-Response Email not causing to fire trigger on EmailMessage
We have enabled the Email-to-Case service in our organization and configured Case Auto-Response email as well. I have a requirement where the email-to-case configured email address should be the from ...
0
votes
0answers
26 views
Send an email button: text positioned along the left page border
When I press "send an email" button, in the single HTML email sent (no template or html editing here, just formatting controls), the text is positioned along the left page border at the very edge with ...
0
votes
0answers
28 views
REST API Email Preview - Passing Dynamic Subscriber Data
I'm trying to access the email preview through the REST API over HTTP. The email itself generates and gets passed back via the response, and it parses the ampscript and executes system-related ...
0
votes
1answer
14 views
In chatter feed (in any post of comment field) , I am unable to attach 114KB file. It throws the error. Please some tell me why?
The error is :-for files exceeding 2GB, please chatter or contact BMC directly
0
votes
0answers
19 views
Save Email before sending as PDF
I'm struggling with a requirement where we're sending mail from Salesforce using the sendMail function and the process is they click "send mail to client", the VF page HTML template opens, and they ...
0
votes
0answers
15 views
RSS Feed, Retrieve when email is sent option not working
I am trying to parse an RSS Feed (URL stated below), when I parse the XML with option 'Retrieve immediately' it works fine but when I try the other option (Retrieve when email is sent) the parsing of ...
4
votes
2answers
105 views
Iterating/update inside for loop
UPDATE:
If I have more then one field then what is the best way of doing, currently I'm doing the way it showed in the answer:
c.case_dispatch_date__c = csIdToEmailMessageMap.get(c.id).MessageDate;
...
2
votes
1answer
13 views
Setting setToAddresses() for Messaging.MassEmailMessage
Can I use setToAddresses() with Messaging.MassEmailMessage?
I was going through the documentation for the MassEmailMessage class and in the setTargetObjectIds part it states
All emails must ...
3
votes
2answers
47 views
How to update a data extension after each recipient send
How do you all deal with vouchers? Ideally we’d like to just create a single Data Extension (DE) with two columns for this:
| voucherCode| used |
| abc | 1 |
| def | 0 |
| ghi ...
1
vote
1answer
42 views
Email not firing
I have workflows that will fire a few emails. Till 6 hours back, all the emails were firing perfectly. Now, only emails of selective workflows are firing. When I checked the email log, the emails that ...
0
votes
0answers
12 views
Is there a way to set mass mailing permission in a test class? [duplicate]
I'm working with an org where the mass emailing permission cannot be set to 'all emails', however some test classes cover code that sends emails. The result is that I get test classes failing with:
...
2
votes
1answer
43 views
Web Analytics Connector breaking custom unsubscribe page when clicked within email
We created a custom unsubscribe page for a email template that encodes subscriber information when clicked. The unsub page URL contains a '?' - normally, not a problem. However, the account has web ...
0
votes
1answer
26 views
Reset Users Email From Valid to Sandbox Format
I inadvertently updated a couple 100 users emails to their actual, valid email in a sandbox environment when making other updates on certain User fields (Department, Title, etc). Is there any way to ...
1
vote
1answer
41 views
why dynamic values are missing in emails?
I have email one email template. In that email template I'm Passing dynamic values like {!Student.Name}. But when i receive email the student name is not displaying.
Here is my Html and Plain Text of ...
1
vote
1answer
20 views
Is it possible to perform operation on date field in email alert via workflow?
I want to perform operation on custom date field to get the completion year.Is it possible on email template creation ?
