Latest Tickets
Category: Questions
Running Agent as a Service
Are there instructions on how to run the Skyvia Agent as a service? I only see the client app in the file that was installed. My I.T. guy says there ....
Category: Feature Requests
Ashirvad Pipes - Advance Subscribe 25K Records
Dear Team, We are not getting any response from 5 days on the below issues updated through chat, please check and resolve the issue on priority. “Please add ....
Category: Bug Reports
Connect to mysql is not working
Hi Team, Trying to connect with mysql server using SSH connection and getting below error Net packets out of order: received, expected IP address also white listed to my ....
Category: Questions
An exception .. during initialization: Updating field with name xyz does not exist in schema
Hi, I have two failed packages with error message above. What's wrong? Is there any extra logging available? cheers, Bart. ....
Category: Bug Reports
Integration package with Stripe source started failing with cast error
Hi, Starting on 10/9/2019, an integration package we have that pulls data from Stripe started failing with this error: Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'. ....
Category: Bug Reports
Values rounded when pushed to Salesforce Marketing Cloud
Hi, we are setting up new integrations to push our data from skyvia into Salesforce Marketing Cloud. However, the data is arriving in marketing cloud without decimal precision (rounded to ....
Category: Feature Requests
Use Zoho CRM API v2
Zoho CRM API v2 has much more functionality and has bigger limits than API v1. Can you please start supporting this for Skyvia? More details : https://www.zoho.com/crm/help/api/deprecation-transition-announcement.html ....
Category: Feature Requests
FTP Remote Source
Hello, When you make a connection with ftp, there has to be a source location that will connect to that source directly, otherwise it does not show the folders for ....
Category: Questions
Errot updating field Labels in JIRA
when I try to update the field "Labels" in Jira it shows an error: The value of the column Labels has incorrect JSON format. the constant value I update within ....
Category: Questions
How to access custom fields in jira connector?
I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....
Category: Feature Requests
Fetch custom columns from AWS RDS MySQL database to mailchimp
Hi, We are trying to fetch customer details(email, name, customer segments) from mysql database to Mailchimp via Skyvia automated packages. However except for few standard data columns (like name, email) ....
Category: Bug Reports
select id query causing performance issue
I've noticed substantial performance issues around some of our larger tables that I believe may be coming from Skyvia. There are queries of the form: select id from <tableName> where ....
Category: Bug Reports
Issues with shipstation "orderitem" -> salesforce "orderitem", and other errors.
Hi, I am having trouble with a shipstation "orderitem" -> salesforce "orderitem" task. I have tried upsert, insert and update separately, but it appears there is currently no ....
Category: Questions
Zoho Multi Value Fields
I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv. That csv is stored in a s3 bucket. ....
Category: Bug Reports
Not receiving Email notifications of failed Upserts
Hi, I had scheduled an Upsert and set up Email notifications. Please see the attached image. I was expecting an email notification because the file for upsert was ....
Category: Questions
The field 'new_beschreibung' contains one or more invalid characters.
Hi, while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....
Category: Questions
Invalid Username Password while connecting to Jira
Hi, I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct. Do I need to authentificate in a different ....
Category: Bug Reports
login in main page not working
i cant login on your webpage its reporting an error. ....
Category: Bug Reports
Runtime Error - Cannot logon
I cannot logon, receiving the following error. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. ....