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Support

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

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anorouzi
anorouzi commented Jan 28, 2020

Describe the bug
I have installed the helpdesk inside Django 3.0 . and used rest api authentication in it. when assessing the helpdesk by (even super user or staff) the following error shown as alert.

DataTables warning: table id=ticketTable - Ajax error. For more information about this error, please see http://datatables.net/tn/7

And the following inside the console:

GET /helpdesk/d

ghost
ghost commented Jan 2, 2019

Rube Goldberg machine

node-zendesk fails to post comments to Zendesk in the correct order per their documentation. Comments can appear out of order when creating a ticket via the client.tickets.create API call and then updating the created ticket with a new comment via the client.tickets.update API call.

Per the official [Zendesk documentation](https://developer.zendesk.com/re

mirmillo
mirmillo commented Mar 12, 2019

Hey guys, like many of us, I am currently going through the motions of updating a happily working Eventum 2.2 to the latest versions for continued PHP support. (Thanks for making something that has served my team for that long!)

I've successfully migrated my database and my workflow. I'm stuck on my old customer integration (formerly /includes/customer/{customintegration}.php).

It see

Wikipedia
Wikipedia

Support apps

Zube

Agile project management that lets the entire team work with developers on GitHub

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