We've got you covered
Come rain or shine, you can rely on us
Let’s do something big, together
At OVO, you get 100% renewable electricity as standard1 and access to our carbon-kicking green tech. We’ll also plant a tree in your name every year with the help of our friends at the Woodland Trust.
This means that just by joining us you’ll be restoring nature and cutting carbon – about 792kg of it a year!2
Good for the environment
"I cannot recommend OVO more highly! Their awareness and care for the environment and it's people is refreshing and exemplary."
Linda Conway
Service that puts you first
"The best energy company I have ever been with. In my view their customer service is second to none."
Richard Barber
It's the green that keeps on giving
100% renewable electricity
As standard, for everyone1.
Tree-planting power
A carbon-busting tree planted for you every year.
Zero carbon by 2030
We’ll be a net zero carbon business by 2030 – join us!
Come home to an OVO Smart Home
That's planet-changing tech, brought to you today - right from the future.
Rated 4.2/5 on
Very helpful gentleman (Don) understood…
Very helpful gentleman (Don) understood my request to add my name with my husband
Direct debit query
Contacted Ovo energy today with query regarding my Direct Debit as had received a rather confusing email. I spoke to Deborah who was extremely helpful and explained exactly what my 1year fixed term contract meant in clear terms. We also discussed the merits of smart metres and have made an appt. to have one installed. A satisfactory outcome, thank you.
Linda was excellent and dealt with our…
Linda was excellent and dealt with our request immediately
Contact with OVO
Whilst the initial contact with OVO took a while to answer, once through the agent was extremely helpful and resolved my issue in a timely manner. He was polite and friendly throughout and rang back after contact was lost. Excellent service.
I was a SSE client
I was a SSE client, the agent was very helpful and patient to help me change to an OVO online user. He was very polite and helpful in changing direct debit payments and many other matter regarding my old SSE account
Spoke to Abby today very helpful and…
Spoke to Abby today very helpful and knew what she was talking about, The only thing I hate as with most companies is you don't speak to a human straight away but on this occasion they rang me back after giving me the option Well done to Abbey at OVO 10/10 Dave Guildford
Excellent Service
My experience today was above and beyond. Having my bill explained and getting lots of advice that will help me keep my bills manageable. I cannot remember the name of the lady I spoke to but she was brilliant.
Don was amazing help
Don was amazing help. I had made a mistake and within minutes it was all resolved!
The telephone operator dealt with my…
The telephone operator dealt with my issue quickly and effectively, and could not have been more helpful.
Renewed my contract but had a question…
Renewed my contract but had a question about the new plan. Was called back and problems solved very simply and quick. Molly was exceptional in sorting it out fully satisfactory.
First class +
First class + Don new his job ,was on the ball & did everything in a precise & professional Manner
Moving house…
It was easy to sort out my moving from my property, hopefully will contact them again when I move in to my new one eventually.
We recently transferred to OVO energy (…
We recently transferred to OVO energy ( 3 months ago) because we had trouble with our Smart meter and its readings. We received a large estimated bill from OVO. I phoned and spoke to Don who couldn't have been more helpful. When I gave him the actual readings he revised the bill which resulted in us being in credit and also contacted the technical team to lodge a complaint about our meter so they will come and check it out. He couldn't have been more helpful which made a change from previous supplier.
OVO are probably the best energy…
OVO are probably the best energy company we have ever been with.
Great change
I changed from my old company to OVO BECAUSE my mum was with OVO, she was always was pleased with her bill. I am very Happy with my bill
Very good service and a reasonable…
Very good service and a reasonable price. I have recommended them to friends and family
Call was answered quickly
Call was answered quickly. Spoke to Caroline who understood the problem quickly, said she would consult with someone and call me back, which she did shortly after and explained that they will deal with it directly. I am happy that they will do so. They could not have done any better.
Hannah was do very helpfully she could…
Hannah was do very helpfully she could not have done more. Was very greatful took time try put things right.
Customer service
Spoke to a very pleasant man called Elliot I gave my meter readings and got a call back as waiting time was 15 minutes. He managed to get me a smart meter after 5 years of asking as it was not available in my area before. Made an appointment and talked me through the procedure.
I found Gillian who i spoke very…
I found Gillian who i spoke very helpfull with my query with a quick and polite response with a clear explanation of how we moved forward to resolve my issue
It couldn’t be easier to join us
Get the ball rolling in less than 2 minutes...
Important information
1 Renewable electricity is cleaner than traditional electricity sources because it produces less carbon emissions and pollution. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on REGO certificates and how these work.
2 By switching to OVO Energy you could reduce your carbon footprint by up to 792kg of carbon per year. This is based on the carbon emissions caused in the production and consumption of the 100% renewable electricity OVO provides as standard, compared to the emissions caused by the production and consumption of UK grid average electricity. Average UK household energy consumption figures were sourced from BEIS (2019). The carbon emissions factors were calculated by the Carbon Trust.
4 Saving based on the estimated annual cost for a non-economy-7, dual-fuel, high user (4300 kWhs elec. and 17000 kWhs gas) paying monthly in advance by Direct Debit. Comparisons made against the Ofgem published tariff cap for a customer on a standard variable or default tariff that comes into effect on 01/04/2021, applied to the same high user consumption values. Savings are an estimate only and your actual costs will vary according to your region and usage. All rates correct as of 05/08/2021.
5 An independent study has shown that installing and correctly using a tadoº Smart Thermostat can reduce your energy use from heating by up to 31%. The study found that the tadoº device can reduce heating energy requirements by 14-26% through controlling the heat source (e.g. boiler or heat pump). You could also save another 7% by turning down the heating based on the weather forecast, depending on the window sizes. If the window surfaces are relatively large, the energy saving will be greater. Reducing energy use from heating will result in less carbon being emitted, which can help make your home greener. Savings are an estimate only and your actual savings will vary depending on your energy use and the changes you make to your energy habits.
6 Enjoy even greener energy with OVO Beyond in comparison with our standard OVO plans. In addition to 100% renewable electricity as available with our standard plans, OVO Beyond reduces your yearly carbon emissions from the energy used in your home that is supplied by OVO to net zero by providing 100% carbon-neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your electricity & gas, you will also get 5 trees per year in UK schools and communities and other green benefits. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold Standard. See here for more information on how we restore nature and protect rainforests with our offsetting programmes.
7 We were the first mainstream supplier to remove coal and nuclear from our fuel mix - find out more www.ovoenergy.com/about
8 Powering and heating your home can make up 28% of your carbon footprint. This is an average amount and excludes emissions from things that you cannot directly control such as supporting the NHS, defence, government bodies, etc.
9 The trees we're planning to plant this year will absorb around 54,000 tonnes of carbon in the next decade. To find out how this figure is calculated, read our blog: https://www.ovoenergy.com/blog/green/trees-natures-carbon-eating-machines
10 Trees prevent floods, cut pollution and lower temperatures in cities. https://www.woodlandtrust.org.uk/trees-woods-and-wildlife/british-trees/how-trees-fight-climate-change/
11 Based on data from 25th November 2020 to 25th February 2021 where OVO answered calls within an average of 52 seconds.