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All Systems Operational
Git Operations
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Operational
API Requests
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Operational
Webhooks
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Operational
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Operational
Issues
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Operational
Pull Requests
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Operational
Actions
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Operational
Packages
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Operational
Pages
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Operational
Codespaces
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Operational
Copilot
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 11, 2024
No incidents reported today.
Jan 10, 2024
No incidents reported.
Jan 9, 2024
Resolved -
On January 9 between 12:45 and 13:56 UTC, services in one of our three sites experienced elevated latency for connections. This led to a sustained period of timed out requests across a number of services, including but not limited to our git backend. First, those requests that eventually timed out were starving out other requests from executing, leading to broader failed requests. Second, the git backend services are critical dependencies of many GitHub features, which led to broader impact to other jobs and requests. An average of 5% and max of 10% of requests failed with a 5xx response or timed out during this period. We are actively working to identify all contributing factors of this incident, including opportunities to improve resiliency across all impacted services.
Jan 9, 14:40 UTC
Jan 9, 14:40 UTC
Update -
Pull Requests is operating normally.
Jan 9, 14:38 UTC
Jan 9, 14:38 UTC
Update -
Packages is operating normally.
Jan 9, 14:37 UTC
Jan 9, 14:37 UTC
Update -
Git Operations is operating normally.
Jan 9, 14:32 UTC
Jan 9, 14:32 UTC
Update -
Codespaces is operating normally.
Jan 9, 14:27 UTC
Jan 9, 14:27 UTC
Update -
Actions is operating normally.
Jan 9, 14:25 UTC
Jan 9, 14:25 UTC
Update -
API Requests is operating normally.
Jan 9, 14:24 UTC
Jan 9, 14:24 UTC
Update -
Issues is operating normally.
Jan 9, 14:24 UTC
Jan 9, 14:24 UTC
Update -
Webhooks is operating normally.
Jan 9, 14:20 UTC
Jan 9, 14:20 UTC
Update -
Pages is operating normally.
Jan 9, 14:16 UTC
Jan 9, 14:16 UTC
Update -
API Requests is experiencing degraded performance. We are continuing to investigate.
Jan 9, 14:15 UTC
Jan 9, 14:15 UTC
Update -
5xx error rates remain elevated but are seeing a downward trend with many services fully recovered. We will continue monitoring the situation and keep users updated on progress toward full recovery.
Jan 9, 14:15 UTC
Jan 9, 14:15 UTC
Update -
Actions is experiencing degraded performance. We are continuing to investigate.
Jan 9, 14:11 UTC
Jan 9, 14:11 UTC
Update -
We are experiencing an elevated rate of 5xx errors on the order of 1-5% being returned from numerous APIs across the site. The issue has been isolated to one datacenter. We will continue to keep users updated on progress towards mitigation.
Jan 9, 13:39 UTC
Jan 9, 13:39 UTC
Update -
Codespaces is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:35 UTC
Jan 9, 13:35 UTC
Update -
Packages is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:34 UTC
Jan 9, 13:34 UTC
Update -
Webhooks is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:31 UTC
Jan 9, 13:31 UTC
Update -
Git Operations is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:24 UTC
Jan 9, 13:24 UTC
Update -
Pages is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:23 UTC
Jan 9, 13:23 UTC
Update -
API Requests is experiencing degraded availability. We are continuing to investigate.
Jan 9, 13:07 UTC
Jan 9, 13:07 UTC
Update -
We are an increase in the rate of 5xx errors on the order of 1-3% being returned from numerous APIs across the site. We will continue to keep users updated on progress towards mitigation.
Jan 9, 13:05 UTC
Jan 9, 13:05 UTC
Update -
Actions is experiencing degraded availability. We are continuing to investigate.
Jan 9, 13:05 UTC
Jan 9, 13:05 UTC
Update -
Pull Requests is experiencing degraded performance. We are continuing to investigate.
Jan 9, 13:04 UTC
Jan 9, 13:04 UTC
Investigating -
We are investigating reports of degraded performance for Issues and API Requests
Jan 9, 13:02 UTC
Jan 9, 13:02 UTC
Resolved -
This incident has been resolved.
Jan 9, 05:44 UTC
Jan 9, 05:44 UTC
Update -
Audit logs streaming is currently unavailable due to a misconfiguration issue. The root cause is understood and our engineers will be updating the broken configuration shortly.
Jan 9, 05:40 UTC
Jan 9, 05:40 UTC
Investigating -
We are currently investigating this issue.
Jan 9, 04:59 UTC
Jan 9, 04:59 UTC
Jan 8, 2024
Resolved -
This incident has been resolved.
Jan 8, 23:41 UTC
Jan 8, 23:41 UTC
Update -
The initial mitigation we attempted did not fully resolve this issue. We are continuing to investigate and will provide an update as soon as possible.
Jan 8, 22:37 UTC
Jan 8, 22:37 UTC
Update -
We are engaged on the issue and continuing to work toward a mitigation. Please continue to fallback to VS Code desktop for port forwarding workflows.
Jan 8, 21:55 UTC
Jan 8, 21:55 UTC
Update -
Mitigation of degraded Codespaces port forwarding in is progress. In the meantime, please continue to use VS Code Desktop for port forwarding.
Jan 8, 21:03 UTC
Jan 8, 21:03 UTC
Update -
We are actively mitigating degraded performance of Codespaces port forwarding in the web and GitHub CLI. Codespaces port forwarding on VS Code Desktop is unaffected.
Jan 8, 20:22 UTC
Jan 8, 20:22 UTC
Investigating -
We are investigating reports of degraded performance for Codespaces
Jan 8, 20:22 UTC
Jan 8, 20:22 UTC
Jan 7, 2024
No incidents reported.
Jan 6, 2024
No incidents reported.
Jan 5, 2024
No incidents reported.
Jan 4, 2024
No incidents reported.
Jan 3, 2024
Resolved -
From 10:30 to 16:15 UTC on January 3rd, our `/settings/emails` page experienced downtime due to an outage in our contact permissions system. During this time customers were unable to update their email subscription preferences.
This system plays a crucial role in managing email subscriptions and the contactability of GitHub customers by our marketing and sales teams. Unfortunately, the outage prevented the generation of links for managing email subscriptions, resulting in the `/settings/emails` page timing out. Consequently, customers were unable to update their email subscription preferences during this period.
During the incident we implemented graceful degradation on the `/settings/email` page to enable certain functionality, albeit with slower response times. By approximately 16:15 UTC on January 3rd, our contact permissions system was fully operational again, and customers could manage their email subscription preferences as usual.
With the issue now resolved, our team is enhancing the `/settings/emails` page resilience to minimize the impact of system outages in the future. This includes better request timeout handling and improved metrics and monitoring in this area of the application.
Jan 3, 17:05 UTC
This system plays a crucial role in managing email subscriptions and the contactability of GitHub customers by our marketing and sales teams. Unfortunately, the outage prevented the generation of links for managing email subscriptions, resulting in the `/settings/emails` page timing out. Consequently, customers were unable to update their email subscription preferences during this period.
During the incident we implemented graceful degradation on the `/settings/email` page to enable certain functionality, albeit with slower response times. By approximately 16:15 UTC on January 3rd, our contact permissions system was fully operational again, and customers could manage their email subscription preferences as usual.
With the issue now resolved, our team is enhancing the `/settings/emails` page resilience to minimize the impact of system outages in the future. This includes better request timeout handling and improved metrics and monitoring in this area of the application.
Jan 3, 17:05 UTC
Update -
The /settings/email page remains slow, but we are continuing to see improvements.
Jan 3, 16:51 UTC
Jan 3, 16:51 UTC
Update -
We have resolved the timeouts on our end, but customers will still see slow load times on the /settings/email page.
Jan 3, 16:08 UTC
Jan 3, 16:08 UTC
Update -
We have identified a potential mitigation for the issue and are rolling it out. Additionally, we are still working with our external provider for a mitigation from them.
Jan 3, 15:13 UTC
Jan 3, 15:13 UTC
Update -
We are continuing to investigate reports of issues with the /settings/emails page. We are working with the provider to get a mitigation and are exploring options to mitigate on our end.
Jan 3, 14:07 UTC
Jan 3, 14:07 UTC
Update -
We're seeing issues related to a provider and are engaging them to investigate the issue.
Jan 3, 13:23 UTC
Jan 3, 13:23 UTC
Update -
We are continuing to investigate reports of issues with the /settings/emails page. We will continue to keep users updated on progress towards mitigation.
Jan 3, 12:59 UTC
Jan 3, 12:59 UTC
Update -
We're seeing problems loading the /settings/emails page.
Jan 3, 12:42 UTC
Jan 3, 12:42 UTC
Investigating -
We are currently investigating this issue.
Jan 3, 12:42 UTC
Jan 3, 12:42 UTC
Jan 2, 2024
No incidents reported.
Jan 1, 2024
No incidents reported.
Dec 31, 2023
No incidents reported.
Dec 30, 2023
No incidents reported.
Dec 29, 2023
Resolved -
This incident has been resolved.
Dec 29, 21:21 UTC
Dec 29, 21:21 UTC
Update -
We are in the process of reverting a change that introduced these failures.
Dec 29, 21:09 UTC
Dec 29, 21:09 UTC
Update -
We’re investigating reports of increased failure rates for migrations with GitHub Enterprise Importer and exports using the Organization Migrations REST API.
Dec 29, 20:05 UTC
Dec 29, 20:05 UTC
Investigating -
We are currently investigating this issue.
Dec 29, 20:05 UTC
Dec 29, 20:05 UTC
Resolved -
This incident has been resolved.
Dec 29, 18:33 UTC
Dec 29, 18:33 UTC
Update -
With a mitigation deploying, we see recovery in most API requests and are continuing to monitor full rollout and mitigation.
Dec 29, 18:31 UTC
Dec 29, 18:31 UTC
Update -
Secret Scanning and potentially other APIs are returning 500 error responses. We're working on a mitigation.
Dec 29, 18:21 UTC
Dec 29, 18:21 UTC
Investigating -
We are investigating reports of degraded performance for API Requests
Dec 29, 18:17 UTC
Dec 29, 18:17 UTC
Resolved -
This incident has been resolved.
Dec 29, 02:04 UTC
Dec 29, 02:04 UTC
Update -
Users without an existing valid session are unable to login and will see an error page. We are working on a mitigation.
Dec 29, 01:41 UTC
Dec 29, 01:41 UTC
Investigating -
We are currently investigating this issue.
Dec 29, 01:41 UTC
Dec 29, 01:41 UTC
Dec 28, 2023
Resolved -
This incident has been resolved.
Dec 28, 06:57 UTC
Dec 28, 06:57 UTC
Update -
We have deployed a fix and email service should be restored shortly.
Dec 28, 06:49 UTC
Dec 28, 06:49 UTC
Update -
We are experiencing issues sending some pull request, actions and other notification emails. Some emails may not be received as the result of activity on GitHub. Web and mobile push notifications are not affected.
Dec 28, 06:48 UTC
Dec 28, 06:48 UTC
Investigating -
We are currently investigating this issue.
Dec 28, 06:43 UTC
Dec 28, 06:43 UTC
