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Copilot Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

Claude Sonnet unavailable in GitHub Copilot

Resolved - This incident has been resolved.
Feb 12, 23:10 UTC

Update - Claude Sonnet is fully available in GitHub Copilot again. If you used an alternate model during the outage, you can switch back to Claude Sonnet.
Feb 12, 23:10 UTC

Update - We are seeing a recovery with our Claude Sonnet model provider. We'll confirm once the problem is fully resolved.
Feb 12, 23:04 UTC

Update - Our Claude Sonnet provider acknowledged the issue. They will provide us with next update by 11:30 AM UTC / 3:30 PM PT. Claude Sonnet remains unavailable in GitHub Copilot, please use an alternate model.
Feb 12, 22:54 UTC

Update - We escalated the issue to our Claude Sonnet model provider. Claude Sonnet remains unavailable in GitHub Copilot, please use an alternate model.
Feb 12, 22:41 UTC

Update - Claude Sonnet is currently not working in GitHub Copilot. Please switch to an alternate model while we're working on resolving the issue.
Feb 12, 21:59 UTC

Update - Copilot is experiencing degraded performance. We are continuing to investigate.
Feb 12, 21:52 UTC

Investigating - We are currently investigating this issue.
Feb 12, 21:51 UTC

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

Incident with GIT LFS and Other Requests

Resolved - This incident has been resolved.
Feb 6, 11:13 UTC

Update - This issue has been mitigated. We will continue to investigate root causes to ensure this does not reoccur.
Feb 6, 11:13 UTC

Update - We have scaled out database resources and rolled back recent changes and are seeing signs of mitigation, but are monitoring to ensure complete recovery.
Feb 6, 11:05 UTC

Update - We are attempting to scale databases to handle observed load spikes, as well as investigating other mitigation approaches.

Customers may intermittently experience failures to fetch repositories with LFS, as well as increased latency and errors across the API.
Feb 6, 10:29 UTC

Update - We are investigating failed Git LFS requests and potentially slow API requests.

Customers may experience failures to fetch repositories with LFS.
Feb 6, 09:52 UTC

Investigating - We are investigating reports of degraded performance for API Requests
Feb 6, 09:42 UTC

Feb 5, 2025

Actions Larger Runners Provisioning Delays

Resolved - Between Feb 5, 2025 00:34 UTC and 11:16 UTC, up to 7% of organizations using GitHub-hosted larger runners with public IP addresses had those jobs fail to start during the impact window. The issue was caused by a backend migration in the public IP management system, which caused certain public IP address runners to be placed in a non-functioning state.

We have improved the rollback steps for this migration to reduce the time to mitigate any future recurrences, are working to improve automated detection of this error state, and are improving the resiliency of runners to handle this error state without customer impact.
Feb 5, 11:44 UTC

Update - We have identified a configuration change that we believe may be related. We are working to mitigate.
Feb 5, 11:17 UTC

Update - We are continuing investigation
Feb 5, 10:33 UTC

Update - We continue to investigate and have determined this is limited to a subset of larger runner pools.
Feb 5, 09:56 UTC

Update - We are investigating an incident where Actions larger runners are stuck in provisioning for some customers
Feb 5, 09:21 UTC

Investigating - We are currently investigating this issue.
Feb 5, 08:58 UTC

Feb 4, 2025

No incidents reported.

Feb 3, 2025

[Retroactive] Incident with some GitHub services

Resolved - A component that imports external git repositories into GitHub had an incident that was caused by the improper internal configuration of a gem. We have since rolled back to a stable version, and all migrations are able to resume.
Feb 3, 19:37 UTC

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.