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Welcome to Xbox Support

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Xbox 360 Update Public Beta Program frequently asked questions
Learn how to reserve your Xbox One!
Add and update the security info for your Microsoft account

Billing and Memberships

Manage your Xbox Live account
Change how you pay for Xbox Live or Xbox Music Pass
Forgot password or need to find Microsoft Account
Cancel your Xbox Live Gold (paid) membership
Gamertag and Microsoft Account FAQ
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Xbox Live

Troubleshoot Xbox Live connectivity problems
Resolve problems joining parties or hearing players online (NAT error)
Learn about Digital Rights Management (DRM)
Set up a wireless connection to Xbox Live
Resolve problems with connection speed or disconnects
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Xbox 360, Kinect and Accessories

Set up your Xbox 360 E console
Set up Windows Media Center with Xbox 360
Update your Xbox 360 console software
Find error code or status code solutions
Troubleshoot disc or Xbox disc drive problems
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Music and Video

Find answers to frequently asked questions about the Xbox Music Cloud
Listen to music on different devices with your Xbox Music Pass
Cancel your Xbox Music Pass
Watch Xbox videos on different devices and screens
Troubleshoot and use the Zune software
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Apps

Learn about Xbox apps on Windows
Learn about Blip on Xbox Live
Set up and use Rhapsody on Xbox Live
Learn about Comcast Xfinity on Xbox Live
Learn about Netflix on Xbox Live
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Games

Play original Xbox games on an Xbox 360 console
Resolve download errors in Games for Windows Live content
Manage and play your Xbox 360 games
Manage saved games, profiles and avatars
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Microsoft Account

Microsoft Account

Learn about and troubleshoot your Microsoft Account
Error Code Search

Error Code Search

Search for your error code and find solutions
Contact us

Contact us

Get in touch with an Xbox Support technician. We are ready and willing to help you!