a method of analyzing an interface by the standard principles of usability. For questions regarding whether to conduct a usability study or how to best go about testing.
39
votes
7answers
2k views
How do you prevent scope creep in agile projects when usability testing?
I have a client who recently asked me about this problem. I was wondering how you'd handle it?
They are new to UX and to Agile methods, so they are struggling in interesting ways.
As part of a ...
22
votes
2answers
426 views
Defining “Instantaneous” as part of usability acceptance criteria
The Setup
I have run into this problem time and time again. An interface is performing slow and QA and/or Engineering come back and ask, "can you please define the acceptance criteria for how fast ...
9
votes
6answers
420 views
How to find out usability problems myself?
I'm a tester.
Currently when I see something that I don't like I suggest amending it and specify how. However I don't often see specific problems in application's usability and when I do I don't ...
3
votes
4answers
665 views
Why is embedded help not popular?
I'm wondering why modern help systems are more passive than active? For example, each good guide through something look like this:
So why we don't see this directly on website (service provider), ...
6
votes
2answers
569 views
Conducting a competitive analysis
What are the questions you need to ask or the methods you perform when you're doing a competitive web site analysis from a UX perspective? How do you gather the facts? When in the project process do ...
4
votes
2answers
642 views
How to A/B test a published IOS and Android app on actual users?
I've published several apps on IOS and Android adding flurry to measure the interaction that is happening in those apps, however, I'd love to enhance this interaction and make my apps more useful by ...
11
votes
5answers
437 views
When does statistical significance matter?
When does the statistical significance of a usability test matter?
I ask because in a recent Boagworld podcast, Steve Krug talks about how he recommends testing with only three users. When asked if ...
14
votes
2answers
523 views
5-second tests vs. the short-term memory
I've recently been participating in random tests on http://usabilityhub.com and I find myself cringing when the 5-second tests come up and feeling guilty at my seemingly useless responses once I'm ...
12
votes
13answers
219 views
Ideal number of candidates for user-testing
I'm creating a draft proposal for some user testing involving several quite basic wireframe prototypes. How many participants would people recommend for this type of exercise?
The intention would be ...
11
votes
5answers
272 views
Tips for A/B testing?
There seems to an increasing number of A/B testing services (such as Google Website Optimiser) and people using them. Have you got any tips on using and analysing the results from them?
6
votes
5answers
421 views
How do you know when an interface is complete?
Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
13
votes
5answers
334 views
What ways to conduct user research quickly and cheaply are there?
Let's face it, in today's world - everything is moving fast and with approaches like agile, UX gets squeezed. It doesn't have to be this way and from what I hear many companies are using Sprint 0 ...
6
votes
6answers
309 views
Finding out how users respond to look and feel
If you wanted to put designs in front of users and test how they feel about the visual designs look and feel. What questions could you ask to explore how users feel without being leading?
9
votes
3answers
97 views
How to rescue a usability test whose participant is lacking confidence?
Last night, I was conducting a usability test with a participant who was very uncertain of his actions. Before the test, I said all of the usual stuff about it being a test of the software and not ...
8
votes
3answers
277 views
screen video capturing (usability test) on mobile
I'm trying to figure out how to conduct a usability test upon a handset device (smartphone).
it seems there aren't many methods for screen video capturing of a user making use of an app.
Do you know ...
